- Etiquette (253)
Most Popular
-
Indistractable
- How to Control Your Attention and Choose Your Life
- By: Nir Eyal, Julie Li
- Narrated by: Nir Eyal
- Length: 5 hrs and 15 mins
- Unabridged
-
Overall
-
Performance
-
Story
In Indistractable, Eyal reveals the hidden psychology driving us to distraction. He describes why solving the problem is not as simple as swearing off our devices: Abstinence is impractical and often makes us want more....
-
-
Read Lost Connections by Johann Hari instead.
- By James on 08-03-2020
By: Nir Eyal, and others
-
Team Topologies: Organizing Business and Technology Teams for Fast Flow
- By: Matthew Skelton, Manuel Pais
- Narrated by: Edward Bauer
- Length: 6 hrs and 31 mins
- Unabridged
-
Overall
-
Performance
-
Story
Team Topologies is a practical, step-by-step, adaptive model for organizational design and team interaction based on four fundamental team types and three team interaction patterns....
-
-
Relevant and really well told
- By Amazon Customer on 17-12-2022
By: Matthew Skelton, and others
-
Delivering Happiness
- A Path to Profits, Passion, and Purpose
- By: Tony Hsieh
- Narrated by: Tony Hsieh
- Length: 8 hrs and 17 mins
- Unabridged
-
Overall
-
Performance
-
Story
Tony Hsieh - CEO of Zappos, the online shoe retailer - explains how he created a unique culture and commitment to service that aims to improve the lives of its employees....
-
-
Fun, but a lacks insight and detail
- By Justin on 26-02-2019
By: Tony Hsieh
-
Silos, Politics, and Turf Wars
- By: Patrick Lencioni
- Narrated by: Eric Conger
- Length: 3 hrs and 34 mins
- Unabridged
-
Overall
-
Performance
-
Story
"Silos" are organizations' vertical structures—but the word has become synonymous with barriers to workplace effectiveness and connotes deep political infighting....
-
-
Compliments the other books really well!
- By Gary on 22-02-2016
By: Patrick Lencioni
-
Leading the Unleadable
- How to Manage Mavericks, Cynics, Divas, and Other Difficult People
- By: Alan Willett
- Narrated by: Tom Parks
- Length: 5 hrs and 51 mins
- Unabridged
-
Overall
-
Performance
-
Story
Once you realize the potential for change, the book's simple steps, examples, and scripts explain how to right even the most hopeless situations....
-
-
awesome
- By Anonymous User on 29-10-2018
By: Alan Willett
-
Stop Blaming
- Create a Restorative Just Culture
- By: Sidney Dekker
- Narrated by: Sidney Dekker
- Length: 3 hrs and 4 mins
- Unabridged
-
Overall
-
Performance
-
Story
There’s been an incident in your organization. People are impacted. You need to do something. How do you avoid blame, and how do you start learning and improving?
By: Sidney Dekker
-
Indistractable
- How to Control Your Attention and Choose Your Life
- By: Nir Eyal, Julie Li
- Narrated by: Nir Eyal
- Length: 5 hrs and 15 mins
- Unabridged
-
Overall
-
Performance
-
Story
In Indistractable, Eyal reveals the hidden psychology driving us to distraction. He describes why solving the problem is not as simple as swearing off our devices: Abstinence is impractical and often makes us want more....
-
-
Read Lost Connections by Johann Hari instead.
- By James on 08-03-2020
By: Nir Eyal, and others
-
Team Topologies: Organizing Business and Technology Teams for Fast Flow
- By: Matthew Skelton, Manuel Pais
- Narrated by: Edward Bauer
- Length: 6 hrs and 31 mins
- Unabridged
-
Overall
-
Performance
-
Story
Team Topologies is a practical, step-by-step, adaptive model for organizational design and team interaction based on four fundamental team types and three team interaction patterns....
-
-
Relevant and really well told
- By Amazon Customer on 17-12-2022
By: Matthew Skelton, and others
-
Delivering Happiness
- A Path to Profits, Passion, and Purpose
- By: Tony Hsieh
- Narrated by: Tony Hsieh
- Length: 8 hrs and 17 mins
- Unabridged
-
Overall
-
Performance
-
Story
Tony Hsieh - CEO of Zappos, the online shoe retailer - explains how he created a unique culture and commitment to service that aims to improve the lives of its employees....
-
-
Fun, but a lacks insight and detail
- By Justin on 26-02-2019
By: Tony Hsieh
-
Silos, Politics, and Turf Wars
- By: Patrick Lencioni
- Narrated by: Eric Conger
- Length: 3 hrs and 34 mins
- Unabridged
-
Overall
-
Performance
-
Story
"Silos" are organizations' vertical structures—but the word has become synonymous with barriers to workplace effectiveness and connotes deep political infighting....
-
-
Compliments the other books really well!
- By Gary on 22-02-2016
By: Patrick Lencioni
-
Leading the Unleadable
- How to Manage Mavericks, Cynics, Divas, and Other Difficult People
- By: Alan Willett
- Narrated by: Tom Parks
- Length: 5 hrs and 51 mins
- Unabridged
-
Overall
-
Performance
-
Story
Once you realize the potential for change, the book's simple steps, examples, and scripts explain how to right even the most hopeless situations....
-
-
awesome
- By Anonymous User on 29-10-2018
By: Alan Willett
-
Stop Blaming
- Create a Restorative Just Culture
- By: Sidney Dekker
- Narrated by: Sidney Dekker
- Length: 3 hrs and 4 mins
- Unabridged
-
Overall
-
Performance
-
Story
There’s been an incident in your organization. People are impacted. You need to do something. How do you avoid blame, and how do you start learning and improving?
By: Sidney Dekker
-
The Culture Map
- Breaking Through the Invisible Boundaries of Global Business
- By: Erin Meyer
- Narrated by: Lisa Larsen
- Length: 7 hrs and 42 mins
- Unabridged
-
Overall
-
Performance
-
Story
An international business expert helps you understand and navigate cultural differences in this insightful and practical guide, perfect for both your work and personal life....
-
-
Worth repeating
- By Anonymous User on 26-07-2023
By: Erin Meyer
-
Impact Players
- How to Take the Lead, Play Bigger, and Multiply Your Impact
- By: Liz Wiseman
- Narrated by: Liz Wiseman
- Length: 10 hrs and 48 mins
- Unabridged
-
Overall
-
Performance
-
Story
In Impact Players, New York Times best-selling author and researcher Liz Wiseman reveals the secrets of these stellar professionals who play the game at a higher level....
-
-
Making More Than A Contribution
- By Louise Thomson on 13-11-2021
By: Liz Wiseman
-
Toxic at Work
- Surviving Your Psychopathic Workmates, from the Dominant Bullies to the Charming Manipulators
- By: David Gillespie
- Narrated by: David Gillespie
- Length: 6 hrs and 23 mins
- Unabridged
-
Overall
-
Performance
-
Story
Gillespie explains how workplace psychopaths - from bosses to clients, colleagues and customers - see the world, and highlights their devastating impact on workplaces....
-
-
All the red flags!
- By Danielle Williams on 21-12-2023
By: David Gillespie
-
Get a Grip
- An Entrepreneurial Fable - Your Journey to Get Real, Get Simple, and Get Results
- By: Mike Paton, Gino Wickman
- Narrated by: T. David Rutherford
- Length: 8 hrs and 5 mins
- Unabridged
-
Overall
-
Performance
-
Story
It’s time to take your business to the next level....
-
-
If you want a structured business get this book.
- By Jeff on 17-11-2016
By: Mike Paton, and others
-
KIND
- The quiet power of kindness at work
- By: Graham Allcott
- Narrated by: Graham Allcott
- Length: 7 hrs and 5 mins
- Unabridged
-
Overall
-
Performance
-
Story
In KIND, Graham Allcott explores how we can create work cultures that encourage kindness. He argues that, far from being a ‘fluffy’ or nebulous idea, kindness and empathy are 21st century superpowers, which can transform any organization into a dynamic environment where people want to work.
By: Graham Allcott
-
HBR's 10 Must Reads on Change Management, Vol. 2
- HBR's 10 Must Reads Series
- By: Harvard Business Review
- Narrated by: Barry Abrams, Randye Kaye
- Length: 5 hrs and 46 mins
- Unabridged
-
Overall
-
Performance
-
Story
With insights from leading experts including John Kotter and Indra Nooyi, this book will inspire you to: lead through the eight critical stages of change; create and instill a sense of urgency; transform your company's culture; and more....
-
HBRs 10 Must Reads on Building a Great Culture
- HBR's 10 Must Reads Series
- By: Harvard Business Review
- Narrated by: William Sarris, Norah Tocci
- Length: 6 hrs and 34 mins
- Unabridged
-
Overall
-
Performance
-
Story
We've combed through hundreds of articles in the Harvard Business Review archive and selected the most important ones to help you assess the type and current state of your company's culture....
-
HBR Guide to Collaborative Teams
- HBR Guide Series
- By: Harvard Business Review
- Narrated by: Mike Lenz, Janet Metzger
- Length: 4 hrs and 58 mins
- Unabridged
-
Overall
-
Performance
-
Story
The HBR Guide to Collaborative Teams provides practical tips and advice to help you collaborate more effectively....
-
The New Gold Standard
- 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
- By: Joseph A. Michelli
- Narrated by: Joseph A. Michelli, Tom Parks
- Length: 8 hrs and 12 mins
- Unabridged
-
Overall
-
Performance
-
Story
The New Gold Standard takes you on an exclusive tour behind the scenes of The Ritz-Carlton Hotel Company....
-
-
Excellent
- By Louis on 27-11-2023
-
How to Survive That Annoying F*cking Coworker
- A Comical Yet Practical Guide to Dealing with 20 Types of Colleagues
- By: Chris Long
- Narrated by: Neil Scheibelhut
- Length: 2 hrs and 34 mins
- Unabridged
-
Overall
-
Performance
-
Story
Tired of dealing with those annoying f--king coworkers who seem to drive you up the wall every single day? Well, buckle up and get ready for a hilarious and practical journey through the quirky world of office dynamics....
By: Chris Long
-
Fascinate, Revised and Updated
- How to Make Your Brand Impossible to Resist
- By: Sally Hogshead
- Narrated by: Sally Hogshead
- Length: 7 hrs and 39 mins
- Unabridged
-
Overall
-
Performance
-
Story
A newly revised and updated edition of the influential guide that explores one of the most powerful ways to attract attention and influence behavior....
-
-
Well spoken and useful ideas
- By Ros Boundy on 11-07-2023
By: Sally Hogshead
-
Be the Boss Everyone Wants to Work For
- A Guide for New Leaders
- By: William A. Gentry Ph.D.
- Narrated by: Tom Dheere
- Length: 4 hrs and 51 mins
- Unabridged
-
Overall
-
Performance
-
Story
Filled with practical advice and lessons, and backed by extensive research by Gentry and others, this book lays out the art, science, and practice behind learning and leading as a first time manager....
-
-
Repetition repetition repetition.....& repetition
- By Anonymous User on 23-01-2019
-
Mastery
- The Keys to Success and Long-Term Fulfillment
- By: George Leonard
- Narrated by: Timothy Andrés Pabon
- Length: 3 hrs and 37 mins
- Unabridged
-
Overall
-
Performance
-
Story
Drawing on Zen philosophy and his expertise in the martial art of aikido, best-selling author George Leonard shows how the process of mastery can help us attain a higher level of excellence and a deeper sense of satisfaction and fulfillment in our daily lives....
-
-
practical book
- By KJ Singh on 03-06-2024
By: George Leonard
-
The Circle Way: A Leader in Every Chair
- By: Christina Baldwin
- Narrated by: Rebecca Rogers
- Length: 9 hrs and 11 mins
- Unabridged
-
Overall
-
Performance
-
Story
All modern group processes that are open to collaboration or to flattening the hierarchy are based in some way on circle practices....
-
Own Up!
- How to Hold People Accountable Without All the Drama
- By: Jennifer T. Long
- Narrated by: Jennifer T. Long, Martha Harmon Pardee
- Length: 7 hrs and 27 mins
- Unabridged
-
Overall
-
Performance
-
Story
Are you a manager who struggles to get accountability right within your organization? Own Up! addresses the big myths, everyday hesitations, and all the other stories we tell ourselves about what it means and how much time and effort it takes to create a culture of responsibility....
By: Jennifer T. Long
-
Never Lead Alone
- 10 Shifts from Leadership to Teamship
- By: Keith Ferrazzi
- Narrated by: Graham Halstead
- Length: 5 hrs and 38 mins
- Unabridged
-
Overall
-
Performance
-
Story
In this timeless guide on maximizing teams to achieve outstanding business success, the #1 New York Times bestselling author of Who’s Got Your Back, and Never Eat Alone distills his years of experience coaching teams at Fortune 500 companies and startup unicorns to optimize team performance.
By: Keith Ferrazzi
-
Just Listen
- Discover the Secret to Getting Through to Absolutely Anyone
- By: Mark Goulston MD
- Narrated by: Arthur Morey
- Length: 7 hrs and 53 mins
- Unabridged
-
Overall
-
Performance
-
Story
Drawing on his experience as a psychiatrist, business consultant, and coach, author Mark Goulston combines his background with the latest scientific research to help listeners turn the "impossible" and "unreachable" people in their lives into allies....
-
-
Permanent positivity
- By Kendel Inverarity on 24-05-2022
By: Mark Goulston MD
-
The Humor Habit
- Rewire Your Brain to Stress Less, Laugh More, and Achieve More'er
- By: Paul Osincup
- Narrated by: Paul Osincup
- Length: 5 hrs and 44 mins
- Unabridged
-
Overall
-
Performance
-
Story
In The Humor Habit, veteran speaker, corporate trainer, and comedian Paul Osincup delivers a hilarious and effective new take on how to make yourself and your team more productive and resilient by focusing on the funny side of work and life.
By: Paul Osincup
-
Powerful Phrases for Dealing with Difficult People
- Over 325 Ready-to-Use Words and Phrases for Working with Challenging Personalities
- By: Renee Evenson
- Narrated by: Jill Blackwood
- Length: 6 hrs and 53 mins
- Unabridged
-
Overall
-
Performance
-
Story
Learning how to maintain strong, harmonious work relationships is essential. Unfortunately, at some point in your career, you'll have to work with people whose personalities or habits make every interaction with them a trial.
-
-
Useful, practical for business and personal life situations
- By Anonymous User on 09-05-2024
By: Renee Evenson
-
The 4 Stages of Psychological Safety
- Defining the Path to Inclusion and Innovation
- By: Timothy R. Clark
- Narrated by: Larry Herron
- Length: 4 hrs and 51 mins
- Unabridged
-
Overall
-
Performance
-
Story
This audiobook is a practical guide that shows how leaders can build psychological safety in their organizations, creating an environment where employees feel included, fully engaged, and encouraged to contribute their best efforts and ideas....
-
-
Great insights but missing parts
- By Chief Encouragement Officer on 09-09-2022
By: Timothy R. Clark
-
The Canary Code
- A Guide to Neurodiversity, Dignity, and Intersectional Belonging at Work
- By: Ludmila N. Praslova PhD
- Narrated by: Teri Schnaubelt
- Length: 10 hrs and 20 mins
- Unabridged
-
Overall
-
Performance
-
Story
The Canary Code combines lived experience with academic rigor, innovative thought leadership, and lively, accessible writing. To support different types of listeners, academic, applied, and lived experience content is clearly identified, helping listeners choose their own adventure.
-
The Business of Friendship
- Making the Most of Our Relationships Where We Spend Most of Our Time
- By: Shasta Nelson
- Narrated by: Shasta Nelson
- Length: 6 hrs and 24 mins
- Unabridged
-
Overall
-
Performance
-
Story
Friendship expert Shasta Nelson unpacks the distinct ways we can make work relationships the healthiest they can be, both for the sake of the employee and the mission of the company....
By: Shasta Nelson
-
Inspire Greatness
- How to Motivate Employees with a Simple, Repeatable, Scalable Process
- By: Matt Tenney
- Narrated by: Matt Tenney
- Length: 5 hrs and 51 mins
- Unabridged
-
Overall
-
Performance
-
Story
Inspire Greatness is a practical guide to consistently bringing out the best in team members while also helping you and other leaders in your organization realize deep meaning and fulfillment at work.
By: Matt Tenney
-
Organizational Culture and Leadership, Fifth Edition
- By: Edgar H. Schein, Peter Schein
- Narrated by: Noah Michael Levine
- Length: 12 hrs and 34 mins
- Unabridged
-
Overall
-
Performance
-
Story
This is the classic reference book for managers and students seeking a deeper understanding of the inter-relationship of organizational culture dynamics and leadership....
By: Edgar H. Schein, and others
New Releases
-
Wie Arbeit glücklich macht
- und wann man darüber nachdenken sollte, den Job zu wechseln
- By: Prof. Dr. Claas Lahmann
- Narrated by: Martin Hecht
- Length: 8 hrs and 11 mins
- Unabridged
-
Overall
-
Performance
-
Story
Wie Arbeit glücklich macht – und wann man darüber nachdenken sollte, den Job zu wechseln, das erklärt der Ärztliche Direktor der Klinik für Psychosomatische Medizin und Psychotherapie Prof. Dr. Claas Lahmann anhand von Fallbeispielen aus seiner eigenen Praxis und anhand neuer Forschung aus der Arbeitspsychologie. Niemand muss in einer krankmachenden Situation ausharren. Vielmehr gilt die Regel: Love it, change it or leave it!
-
Nice Guys Finish Last and Other Workplace Lies
- Successfully Navigating the Modern Workplace
- By: John Ruffa
- Narrated by: Eric Fox
- Length: 8 hrs and 11 mins
- Unabridged
-
Overall
-
Performance
-
Story
Nice Guys Finish Last and Other Workplace Lies: Successfully Navigating the Modern Workplace serves as an essential resource for today’s worker. It directly identifies and exposes the lies, half-truths and misperceptions that cause havoc and disruption in the workplace, offering time-tested principles addressing workplace challenges and facilitating workplace success and advancement.
By: John Ruffa
-
The Quest
- The Definitive Guide to Finding Belonging
- By: Dan J. Berger
- Narrated by: Dan J. Berger
- Length: 3 hrs and 58 mins
- Unabridged
-
Overall
-
Performance
-
Story
Grounded in Berger’s personal triumph over childhood trauma and his extensive research on the topic, The Quest is a personalized playbook that helps listeners fulfill the innate human need for belonging. Berger challenges commonplace myths on the subject and leads listeners through interactive exercises to reveal their unique belonging persona.
By: Dan J. Berger
-
Konflikte erfolgreich lösen [Resolve Conflicts Successfully]
- Für mehr Resilienz im Berufsalltag [For More Resilience in Everyday Working Life]
- By: Thorsten Reich
- Narrated by: Andreas Koch
- Length: 3 hrs and 34 mins
- Unabridged
-
Overall
-
Performance
-
Story
Konflikte sind unvermeidlich und können plötzlich wie ein Sturm über uns hereinbrechen. Oft entstehen sie aus dem Nichts, entladen sich unerwartet und hinterlassen tiefgreifende Spuren. Aufgebrachte Gemüter, verletzte Gefühle und unausgesprochene Spannungen schaffen eine Atmosphäre, die schnell eskalieren kann.
By: Thorsten Reich
-
The Thin Book of Trust (Third Edition)
- An Essential Primer for Building Trust at Work
- By: Charles Feltman
- Narrated by: Johnny Heller
- Length: 2 hrs and 23 mins
- Unabridged
-
Overall
-
Performance
-
Story
The updated Thin Book of Trust offers a framework that supports trust building as a workplace competency. It is based on the idea that building trust is a competency, a set of skills that can be learned, improved, and practiced. It will help you continuously improve your ability to build and maintain trust with others. It can also help you create and contribute to a high-trust culture at work.
By: Charles Feltman
-
The 2 AM Code
- The Empowerment Playbook for Career and Personal Success
- By: Lisa Narh, =
- Narrated by: Lisa Anugwom Narh
- Length: 4 hrs and 30 mins
- Unabridged
-
Overall
-
Performance
-
Story
The 2 AM Code: Empowering Women to Reclaim Their Power in Work and Life“Nothing good happens after 2 AM,” or so we’ve been told. For too long, this harmful stereotype has perpetuated damaging beliefs about women, their choices, and their worth—especially in the workplace. The 2 AM Code turns this narrative on its head, offering a new code for women everywhere: one of dignity, empowerment, and self-respect.
By: Lisa Narh, and others
-
Wie Arbeit glücklich macht
- und wann man darüber nachdenken sollte, den Job zu wechseln
- By: Prof. Dr. Claas Lahmann
- Narrated by: Martin Hecht
- Length: 8 hrs and 11 mins
- Unabridged
-
Overall
-
Performance
-
Story
Wie Arbeit glücklich macht – und wann man darüber nachdenken sollte, den Job zu wechseln, das erklärt der Ärztliche Direktor der Klinik für Psychosomatische Medizin und Psychotherapie Prof. Dr. Claas Lahmann anhand von Fallbeispielen aus seiner eigenen Praxis und anhand neuer Forschung aus der Arbeitspsychologie. Niemand muss in einer krankmachenden Situation ausharren. Vielmehr gilt die Regel: Love it, change it or leave it!
-
Nice Guys Finish Last and Other Workplace Lies
- Successfully Navigating the Modern Workplace
- By: John Ruffa
- Narrated by: Eric Fox
- Length: 8 hrs and 11 mins
- Unabridged
-
Overall
-
Performance
-
Story
Nice Guys Finish Last and Other Workplace Lies: Successfully Navigating the Modern Workplace serves as an essential resource for today’s worker. It directly identifies and exposes the lies, half-truths and misperceptions that cause havoc and disruption in the workplace, offering time-tested principles addressing workplace challenges and facilitating workplace success and advancement.
By: John Ruffa
-
The Quest
- The Definitive Guide to Finding Belonging
- By: Dan J. Berger
- Narrated by: Dan J. Berger
- Length: 3 hrs and 58 mins
- Unabridged
-
Overall
-
Performance
-
Story
Grounded in Berger’s personal triumph over childhood trauma and his extensive research on the topic, The Quest is a personalized playbook that helps listeners fulfill the innate human need for belonging. Berger challenges commonplace myths on the subject and leads listeners through interactive exercises to reveal their unique belonging persona.
By: Dan J. Berger
-
Konflikte erfolgreich lösen [Resolve Conflicts Successfully]
- Für mehr Resilienz im Berufsalltag [For More Resilience in Everyday Working Life]
- By: Thorsten Reich
- Narrated by: Andreas Koch
- Length: 3 hrs and 34 mins
- Unabridged
-
Overall
-
Performance
-
Story
Konflikte sind unvermeidlich und können plötzlich wie ein Sturm über uns hereinbrechen. Oft entstehen sie aus dem Nichts, entladen sich unerwartet und hinterlassen tiefgreifende Spuren. Aufgebrachte Gemüter, verletzte Gefühle und unausgesprochene Spannungen schaffen eine Atmosphäre, die schnell eskalieren kann.
By: Thorsten Reich
-
The Thin Book of Trust (Third Edition)
- An Essential Primer for Building Trust at Work
- By: Charles Feltman
- Narrated by: Johnny Heller
- Length: 2 hrs and 23 mins
- Unabridged
-
Overall
-
Performance
-
Story
The updated Thin Book of Trust offers a framework that supports trust building as a workplace competency. It is based on the idea that building trust is a competency, a set of skills that can be learned, improved, and practiced. It will help you continuously improve your ability to build and maintain trust with others. It can also help you create and contribute to a high-trust culture at work.
By: Charles Feltman
-
The 2 AM Code
- The Empowerment Playbook for Career and Personal Success
- By: Lisa Narh, =
- Narrated by: Lisa Anugwom Narh
- Length: 4 hrs and 30 mins
- Unabridged
-
Overall
-
Performance
-
Story
The 2 AM Code: Empowering Women to Reclaim Their Power in Work and Life“Nothing good happens after 2 AM,” or so we’ve been told. For too long, this harmful stereotype has perpetuated damaging beliefs about women, their choices, and their worth—especially in the workplace. The 2 AM Code turns this narrative on its head, offering a new code for women everywhere: one of dignity, empowerment, and self-respect.
By: Lisa Narh, and others
-
Voices Unheard
- Practical Insights for Deepening Understanding and Creating Lasting Change: An Equity, Diversity, and Inclusion Success Guide
- By: Lena Imada
- Narrated by: Lena Imada
- Length: 1 hr and 58 mins
- Unabridged
-
Overall
-
Performance
-
Story
Imagine contributing to one of the most pressing challenges of our time: fostering inclusive, equitable, and diverse environments. Voices Unheard equips you with tools to make a real difference in every part of your life. For leaders, allies, and advocates, this guide offers actionable steps to turn intentions into impactful actions.
By: Lena Imada
-
The Nordstrom Way to Customer Experience Excellence (3rd Edition)
- Creating a Values-Driven Service Culture
- By: BreAnne O. Reeves, Robert Spector
- Narrated by: Steve Menasche
- Length: 5 hrs and 55 mins
- Unabridged
-
Overall
-
Performance
-
Story
In this new edition of the management classic, the authors explore in-depth the core values of the culture that have made Nordstrom synonymous with legendary customer service. These essential values have enabled Nordstrom to survive and adapt to dramatic market shifts regularly since 1901, and the new edition explains how the Nordstrom approach can be emulated by any organization—in any industry.
By: BreAnne O. Reeves, and others
-
The Inclusive Interview
- Proven Strategies for Bias-Free Hiring and Building Diverse Teams
- By: Cody Horton
- Narrated by: Ron Garner
- Length: 2 hrs and 17 mins
- Unabridged
-
Overall
-
Performance
-
Story
Unlock the power of truly inclusive hiring with The Inclusive Interview! This essential guide is perfect for hiring managers and executives eager to build diverse, high-performing teams while eliminating bias from the hiring process. With over 20 years of hands-on experience, Cody Horton—renowned diversity and inclusion expert and founder of Diversity Recruiting Experts—shares proven strategies for bias mitigation and interviewing with inclusivity.
By: Cody Horton
-
Flawed
- Why Perfectionism Is a Challenge for Management
- By: Greg Chasson
- Narrated by: Greg Littlefield
- Length: 7 hrs and 39 mins
- Unabridged
-
Overall
-
Performance
-
Story
Step into a world where perfectionism isn't a virtue but can be a disruption to management in Greg Chasson's compelling book, Flawed: Why Perfectionism is a Challenge for Management, a powerful addition to the realm of leadership books. As a renowned psychologist and expert in cognitive-behavioral therapy, Chasson unravels the complexities of perfectionism, making this book an essential listen for those seeking self-growth, effective leadership, and successful team building.
By: Greg Chasson
-
High Impact at Low Decibels
- How Anxiety-Filled Introverts (and Others) Can Thrive in the Workplace
- By: Mike Schiller
- Narrated by: Mike Schiller
- Length: 3 hrs and 27 mins
- Unabridged
-
Overall
-
Performance
-
Story
A practical ‘how to’ book showing the world’s anxiety-filled introverts (and anxiety-filled extroverts too) how they can not only survive but also thrive in the workplace, as told by one of their own. The workplace often seems geared towards extroverts and people with high self-confidence, and it can lead to the rest of us putting artificial limits on ourselves.
By: Mike Schiller
-
Fish ! (French Edition)
- Comment s'épanouir au travail et y prendre goût [A Proven Way to Boost Morale and Improve Results]
- By: Stephen C. Lundin, Harry Paul, John Christensen
- Narrated by: Sarah Duquenoy
- Length: 2 hrs and 54 mins
- Unabridged
-
Overall
-
Performance
-
Story
Il est de bon ton à noter époque d’affirmer qu’il ne faut vivre que de ses passions. Ecrivons des poèmes, parcourons le monde en voilier, adonnons-nous à la peinture... et l’argent suivra. Mais les responsabilités familiales, l’absence de vocation véritable ou les impératifs financiers nous empêchent d’exercer l’activité de nos rêves. En résultent l’insatisfaction, la fatigue et la déprime. La Fish ! philosophie vous enseigne comment rompre le cercle infernal métro-boulot-dodo, au fil d’une fable destinée à réveiller l’énergie, la créativité et l’enthousiasme qui sommeillent en vous.
By: Stephen C. Lundin, and others