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Just Listen

Discover the Secret to Getting Through to Absolutely Anyone

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Just Listen

By: Mark Goulston MD
Narrated by: Arthur Morey
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About this listen

Drawing on his experience as a psychiatrist, business consultant, and coach, author Mark Goulston combines his background with the latest scientific research to help listeners turn the "impossible" and "unreachable" people in their lives into allies, devoted customers, loyal colleagues, and lifetime friends. Just Listen provides simple but powerful techniques listeners can use to really get through to people.

You'll learn how to: make a powerful and positive first impression; listen effectively; make even a total stranger (potential client) feel understood; talk an angry or aggressive person away from an instinctual, unproductive reaction and toward a more rational mindset; and achieve buy-in - the linchpin of all persuasion, negotiation, and sales.

Whether they're coworkers, friends, strangers, or enemies, the first make-or-break step in persuading anyone to do anything is getting them to hear you out. With this groundbreaking audiobook, listeners will be able to master the fine but critical art of effective communication.

©2015 Mark Goulston (P)2020 HarperCollins Leadership Business Communication Career Success Communication & Social Skills Customer Service Marketing & Sales Personal Development Time Management & Productivity Workplace & Organisational Behaviour Workplace Culture Business Marketing Career
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An exceptionally practical and comprehensive Toolbox for how to meaningfully listen and communicate. A very easy listen with chapters getting straight to the point and including many practical applications of the concepts discussed. Just brilliant.

Transformational

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Thank you for a terrific book Mark; well balanced betweek informative, challenging and practical! This material should be compulsory syllabus for all Grads!

A must read!!

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“Just Listen” by Mark Gouldston has been a phenomenal book for me. It has allowed me to step back and look around me, and at me taking all the heat out of it.

In the old traditional free-standing wardrobe is the bottom where you keep your shoes. The middle section is where you hang your clothes. The top section is where you put everything special out of harms way. His book has allowed me to jump up on to the top level and play with all the special items. The shoes and clothes are still there, some possibly need to be thrown out and some just need polishing. How nice. Mark has also caught me wallowing in self-pity for everything that was and perhaps could always be. However he has given me tools to identify them and stop.

Thank you.

The method to listen was via audible and the narrator is lovely. It’s a lovey warm cuddle rug wrapped you. Definitely get this book.

Permanent positivity

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the author consistently describes very unrealistic scenarios and how they will play out when using the provided techniques.

unrealistic

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Completely lost me at the point that he told an anecdote about lying to a cancer patient about being an oncologist instead of a psychiatrist.

The author is unethical

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In the spirit of reconciliation, Audible acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.