Etiquette

You’ve got big dreams for your business, but the odds are not in your favor. You’re struggling to scale. Sometimes, it’s hard to stay profitable. You know you need expert advice to grow....

Nationally recognized communication expert, keynote speaker and trainer and best-selling author Debra Fine reveals the techniques and strategies anyone can use to make small talk—in any situation....

The Emotional Intelligence Quick Book shows us how understanding and utilizing emotional intelligence can be the key to exceeding our goals and achieving our fullest potential....

In this updated and expanded edition of her celebrated book Executive Presence: The Missing Link Between Merit and Success, one of the world’s most influential business thinkers reveals the qualities essential to leadership in our fast-changing, post-pandemic world....

Sylvia Ann Hewlett, one of the world's most influential business thinkers, cracks the code of Executive Presence (EP) for men and women intent on winning the next plum assignment....

Minding your manners is an acquired skill, but what serves you well elsewhere could trip you up in Japan. Save yourself possible embarrassment with Etiquette Guide to Japan. An inside look at Japanese social graces, it answers all the questions of the thoughtful traveler....

Unlock the transformative power of Radical Listening—a profound practice that moves beyond simply hearing words to actively cocreating meaning.

Culture Smart! New Zealand offers illuminating insights into the culture and society of a particular country. It will help you to turn your visit into a memorable and enriching experience....

This guide sets forth the qualities that every successful leader must have: vision, persistence, integrity, and respect for superiors, subordinates, and peers....

The Japanese people have always seen themselves as a nation uniquely apart. Their exquisite art forms and elegant culture, military prowess and technological precision, have long been the envy of friend and foe alike....

Author and career coach Sam Owens shares his proven methodology and provides simple frameworks and demonstrations on how to answer any type of job interview question.

Malaysia presents visitors with an exciting and fascinating medley of cultures—Malay, Chinese, Indian, Arab, Eurasian, Dayak, and Aboriginal.

Building a successful career in the world of remote work, hybrid schedules, and a lack of work/life balance is not easy. By confronting the lies we are told about building a career, this book will bring you one step closer to the epiphany that will change your life....

If you have ever felt unsure or uncomfortable when facing a social dilemma, John Bridges answers these questions and more in his classic handbook for men....

Nick tried out various sports before finding a passion for wrestling. As a varsity wrestler in his high school, he may not have been the district champion, but he did pack gyms and earn the respect of thousands of total strangers....

The Million Dollar Handshake is about more than making money - it is also about helping you feel a million dollars....

The best and the brightest use advisors and experts. Whether in business, sports, entertainment, academia, or politics—expert help is a fundamental enabler of success. That means that the demand for expert advice will grow and the competition will increase for such help....

In Mastering Civility, Christine Porath shows how people can enhance their influence and effectiveness with civility. Combining scientific research with fascinating evidence....

This completely updated edition of Emily Post’s essential guide to business etiquette has been fully refreshed with comprehensive advice on everything professionals and jobseekers need to know about how to succeed in the business world today.

Smart Talk will help you resolve conflicts, strengthen your natural charisma, and master the art of persuasion....

Culture Smart! Cambodia is for all those who want to do more than just scratch the surface of this fascinating country. Thoroughly updated, this new edition will enrich your understanding of the land and its people.

Perfect for a recent college graduate as well as those looking to climb the ladder in their respective jobs or industries, Business Etiquette Made Easy is an essential guide for any working professional....

Customer service skills are essential to the success of your company. This popular crash course equips you and your employees to excel in this important role....

Author Danièle Cybulskie explores the world of medieval etiquette, encompassing table manners and interpersonal relationships as well as running a household and ruling a kingdom....

Writing Without Bullshit is the first comprehensive guide to writing for today's world: a noisy environment where everyone reads what you write on screens....