Etiquette

In this groundbreaking book, Stanford University professor Robert I. Sutton builds on his acclaimed Harvard Business Review article to show you the best ways to deal with assholes...and why they can be so destructive to your company....

Sylvia Ann Hewlett, one of the world's most influential business thinkers, cracks the code of Executive Presence (EP) for men and women intent on winning the next plum assignment....

Customer service skills are essential to the success of your company. This popular crash course equips you and your employees to excel in this important role....

This book teaches you the vital skills you need to confront others, communicate effectively, and live a more conflict-free life....

Learn how to help you and your team reach your full potential and thrive in the new, remote business world....

Nick tried out various sports before finding a passion for wrestling. As a varsity wrestler in his high school, he may not have been the district champion, but he did pack gyms and earn the respect of thousands of total strangers....

Look! I know how it feels to want to be a people person and talk to anyone but your mouth is tied up to your throat! I know how it feels to have a crush in someone but have no courage....

Become tough as nails. Bounce back from hurt. Be Calm. Bend without ever breaking.

We all get knocked down, but everyone has the choice to get back up or not. How will your life your....

Between "bully" and "wimp" is a range of behavior that is positive, dignified, and effective for dealing with life's bothersome situations....

Listeners of this book will gain a clear understanding of what makes the Japanese, and their society, tick....

Enchantment, as defined by best-selling business guru Guy Kawasaki, is not about manipulating people. It transforms situations and relationships....

Norway - Culture Smart! provides essential information, ensuring that you arrive at your destination aware of basic manners, common courtesies, and sensitive issues....

Culture Smart! provides essential information on attitudes, beliefs, and behavior in the Philippines, ensuring that you arrive aware of basic manners, common courtesies....

Consulting 101 provides you with 101 useful tips to optimize your professional performance and jump-start your consulting career with success.

Writing Without Bullshit is the first comprehensive guide to writing for today's world: a noisy environment where everyone reads what you write on screens....

This completely new and up-to-date volume by American author Becky Stephen is unrivalled. It highlights the many subtle and not so subtle changes that are taking place in Indian society....

In Mastering Civility, Christine Porath shows how people can enhance their influence and effectiveness with civility. Combining scientific research with fascinating evidence....

Dropshipping has become the new way of making money while reducing your overheads and other costs. This simple strategy for fulfilling customer needs has seen a huge surge in popularity with the advent of the internet and the worldwide possibilities that it can offer....

In this new audiobook, Time Management: Perfecting the Lifestyle Called Punctuality, you will learn some of the reasons why we are often late, how to effectively deal with the problem, and plenty of advice and strategy to cut down on the instances of it....

The internet is huge and increasingly offers those who are willing to take a chance on it with opportunities to make huge sums of money....

Happiness at Work: 100 Ways to Create a Happy Workplace Culture is an invaluable tool anyone could benefit from, from entry-level employees to human resources executives....