Business Communication

What is that magic quality that makes some people instantly loved and respected? Everyone wants to be their friend (or, if single, their lover!)....

33 Strategies of War is a comprehensive guide to the subtle social game of everyday life, informed by the most ingenious and effective military principles in war....

Donald Miller not only deepens his teaching on how to use his seven universal story elements—he'll provide you with one of the most powerful and cutting-edge tools to help with your brand messaging efficacy and output.

The key to success in life and business is to become a master at Conversational Intelligence....

Dale Carnegie could never have predicted the trajectory that new media would take, and the ways that the simple television screen would be adapted....

In this new edition, updates have been made to 30 percent of the audiobook that delves into the fresh challenges inherent in today's workplace, including new stories and case examples, as well as an entire additional chapter with a focus on humble inquiry in the context of remote and hybrid work.

Nationally recognized communication expert, keynote speaker and trainer and best-selling author Debra Fine reveals the techniques and strategies anyone can use to make small talk—in any situation....

Bestselling author and leadership expert John C. Maxwell offers advice for effective communication to those who continually run into obstacles when it comes to personal success.

Peter Senge's groundbreaking ideas on building organizations have made him a household name among corporate managers...

In Made to Stick, Chip and Dan Heath reveal the anatomy of ideas that stick and explain ways to make ideas stickier, such as applying the human scale principle, using the Velcro Theory of Memory, and creating curiosity gaps....

Presentations are meant to inform, inspire, and persuade audiences. So why then do so many audiences leave feeling like they've wasted their time? All too often, presentations don't resonate with the audience and move them to transformative action.

Your happiness and your success depend on your working relationships. Every working relationship can be better. This book shows you how to build the best possible relationship....

Every day we face the challenge of persuading others to do what we want. But what makes people say yes to our requests? Persuasion is not only an art, it is also a science....

A rainmaker is a person who brings revenue into an organization. That revenue comes from customers, it is the lifeforce of the organization, and without it the organization will die...

The Power of Connection provides you with practical, real-world solutions for improving your professional performance, your personal relationships, and your outlook - one conversation at a time....

Drawing on his experience as a psychiatrist, business consultant, and coach, author Mark Goulston combines his background with the latest scientific research to help listeners turn the "impossible" and "unreachable" people in their lives into allies....

Whether meeting a new client or bumping into a potential mate, you only have a few seconds to make a favorable impression....

Using accessible visual metaphors and concrete methods and examples, Design for How People Learn, Second Edition will teach you how to leverage the fundamental concepts of instructional design both to improve your own learning and to engage your audience.

Since taking over TED in the early 2000s, Chris Anderson has shown how carefully crafted short talks can be the key to unlocking empathy....

Louder Than Words teaches how to master nonverbal intelligence, the ability to interpret and nonverbal signals - in poker terms, "tells" - in business to assess and influence others....

Fully revised, updated, and expanded, this modern classic will teach you to use the art of storytelling to persuade, motivate, and inspire in life and business....

When you're fumbling for words and pressed for time, you might be tempted to dismiss good business writing as a luxury. But it's a skill you must cultivate to succeed: You'll lose time, money, and influence if your e-mails, proposals, and other important documents fail to win people over....

At a time when we are more technologically linked than ever, our conversations have never been more distracted and disconnected—because most don’t know how to truly listen.  The result? You constantly fight to be “heard” over all the noise and distraction....

The power of an effective speech is undeniable. It has the capacity to engage, inform, motivate, and create change in an audience - and in the world....

You have to talk with a colleague about a fraught situation, but you're worried that they'll yell, or blame you, or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that's constructive—not combative....

In this new edition, updates have been made to 30 percent of the audiobook that delves into the fresh challenges inherent in today's workplace, including new stories and case examples, as well as an entire additional chapter with a focus on humble inquiry in the context of remote and hybrid work.

Effective Business Communication For Dummies gives you the tools you need to communicate better, both in and outside of the office. You want to build strong relationships, and you'll need strong communication skills to do it. This book demystifies active listening, assertive speaking, conflict resolution, virtual team leadership, and all the other things you'll need to know to get your point across. Thanks to the classic, friendly Dummies style, it's easy to make an impression in emails, presentations, virtual events, and in person.

In his first book, Chad Jenkins shared his revolutionary method for Removing the FILM (Friction Identification to Leverage the Market) by showing us how curiosity can help us Just Add a Zero in business as well as life. In Friction Fuel, he takes us one step further into a world where we leverage client complaints as a catalyst for exponential growth and opportunity.

Big Day Wisdom is a high-energy, motivational playbook for life, leadership, and sales, written in Eric Bam’s unmistakably bold, honest, and heart-forward voice. Each chapter serves as a powerful reminder that personal growth, success, and fulfillment are not found in massive, one-time actions—but in showing up consistently, giving generously, and leading with purpose every day.

Some negotiations are easy. Others are more difficult. And then there are situations that seem completely hopeless. Malhotra identifies three broad approaches for breaking deadlocks and resolving conflicts, and draws out scores of actionable lessons using behind-the-scenes stories of fascinating real-life negotiations, including drafting of the US Constitution, ending bitter disputes in the NFL and NHL, and beating the odds in complex business situations.

Master authentic communication: Effortlessly navigate challenging conversations and strengthen your relationships, even if you've struggled. Does confronting someone make your palms sweat and your heart race? Are you worried about damaging meaningful relationships by saying the wrong thing?

In Zeiten zunehmender gesellschaftlicher und individueller Verunsicherung zählt vor allem eines: die Beziehung zu anderen Menschen. Dieser soziale Kitt gibt Sicherheit und schafft Vertrauen. Das gilt nicht nur für den privaten Bereich. Auch im Geschäftsleben wird die Bedeutung von Verlässlichkeit und Ehrlichkeit allmählich wieder erkannt. Der Unternehmer Peer-Arne Böttcher sieht im Aufbau erfolgreicher Beziehungen zu anderen Menschen den einzigen Weg zum Erfolg. Denn Profit kann nicht mehr individuell maximiert werden, sondern nur noch partnerschaftlich.

Political and diplomatic oratory has always been one of the pillars of governance, persuasion, and mass manipulation. From Pericles and Cicero to Churchill, Kennedy, and Putin, words have shaped empires, justified wars, and consolidated leadership. This work explores how speeches have built history and continue to define the course of nations.

Are you ready to step into the leader you were always meant to be? Do you sometimes doubt your voice, question your impact, or wait for permission to lead? It’s time to stop holding back—and start leading with clarity, courage, and purpose. In Leadership: Mastering Influence, Strategy, and Growth, Adina Brunetti delivers a motivational book that redefines what it means to lead in today’s world.

Are awkward silences and cringeworthy conversations keeping you up at night? In How to Be Liked by Everyone Without Looking Stupid, Oliver K. Castillo delivers a practical, no-nonsense guide to help you move through any social setting—office meetings, family dinners or impromptu parties—with confidence and ease. Drawing on real-life examples, subtle psychology and hands-on exercises, you’ll discover that a few simple tweaks—rather than a total personality overhaul—can dramatically improve how others see you.

Hands shaking? Mind blank? That familiar dread before speaking to a crowd? You're not alone – 75% of people share that fear. But what if speaking to THOUSANDS could feel as natural, as connecting, or talking to ONE trusted friend? This isn't about some rare, inborn talent. Many legends, from Gandhi to Buffett, battled intense shyness. They didn't avoid the stage; they discovered how to own it, and so can you. This guide provides strategies to conquer fear, connect with your audience, and see public speaking as an opportunity to reach, motivate, and inspire.

"Introverts can't thrive in business communication" — wrong! The Introvert's Guide to Successful Business Conversations proves that introverts can succeed in the corporate world without pretending to be extroverts. This book will transform your career, even if you've always been the quietest voice in the room.

In The Pause Principle, renowned corporate communications expert Cynthia Kane reveals her tried-and-tested SOFTEN practice to better handle awkward, difficult, or tense conversations at work by breaking free of automatic reactions including shutting down, running away, yelling, or getting passive aggressive or defensive. In this book, listeners will learn how to regulate their bodily responses and emotions to arrive at peaceful and productive resolutions during even the most challenging moments at work.

All over the world, there are individuals who want to go to work-who are excited to go in on Mondays. They love their jobs because the environment they work in is free of fear and emotional toxicity; and they are unimpeded and able to focus on their work. They do their part to help achieve organizational goals.

Imagine you step into an elevator, join a networking event or dial into a Zoom call—and someone asks, “Tell me about yourself.” You’ve got thirty seconds—maybe less—to make them lean in, nod and think, “I need this person in my life.” Get it right, and doors swing wide—jobs, gigs, connections. Get it wrong, and you’re just another face in the crowd. That’s where How to Deliver an Epic Elevator Pitch by Christina S. Dean comes in: your no-fluff, fun-as-hell playbook for pitches that feel warm, sharp and 100 percent you. Pitch coach Christina S.