Business Communication

What is that magic quality that makes some people instantly loved and respected? Everyone wants to be their friend (or, if single, their lover!)....

When Bo Seo was 8 years old, he and his family migrated from Korea to Australia. At the time, he did not speak English, and, unsurprisingly, struggled at school. But, then, in year five, something happened to change his life: he was introduced to debating....

Captain David Marquet was used to giving orders. In the high-stress environment of the USS Santa Fe, a nuclear-powered submarine, it was crucial his men did their job well. But the ship was dogged by poor morale, poor performance and the worst retention in the fleet....

Apply the latest advances in neuroscience to your real-world persuasion and influence strategies for immediate results....

The book that revolutionized business communications has been updated for today's workplace. Crucial Conversations provides powerful skills to ensure every conversation - especially difficult ones - leads to the results you want....

Dale Carnegie could never have predicted the trajectory that new media would take, and the ways that the simple television screen would be adapted....

In this powerful audiobook, McChrystal and his colleagues show how the challenges they faced in Iraq can be relevant to any leader....

Peter Senge's groundbreaking ideas on building organizations have made him a household name among corporate managers...

Customers, followers, subscribers. It's easy to just look at the numbers. How many likes? How many purchases? How many email subscribers? But as entrepreneurs, we have to remember that there are people behind all that data....

Dramatically improve workplace relationships simply by learning your coworkers’ language of appreciation. This book will give you the tools to improve staff moral, create a more positive workplace, and increase employee engagement.... 

Nationally recognized communication expert, keynote speaker and trainer, and best-selling author Debra Fine reveals the techniques and strategies anyone can use to make small talk....

In this groundbreaking book, Stanford University professor Robert I. Sutton builds on his acclaimed Harvard Business Review article to show you the best ways to deal with assholes...and why they can be so destructive to your company....

Simply Said is the essential handbook for business communication....

The skills of the pitch are not only relevant to the world of business; rather, they apply to just about every significant personal transaction in your life....

Power Questions sets out a series of strategic questions that will help you win new business and dramatically deepen your professional and personal relationships....

The key to success in life and business is to become a master at Conversational Intelligence....

Rebel Ideas offers a radical blueprint for creative problem-solving. It challenges hierarchies, encourages constructive dissent and forces us to think again about where the best ideas come from....

Relationships are at the heart of every positive human experience. Maxwell, a master communicator and relational expert, makes learning about relationships accessible to everyone....

Collaborative intelligence, or CQ, is a measure of our ability to think with others on behalf of what matters to us all. It is emerging as a new professional currency....

Saying the right thing the right way can make the difference between sealing the deal or losing the account, getting a promotion, or getting a pink slip....

People - friends, family members, work colleagues, salespeople - lie to us all the time. Daily, hourly, constantly. None of us is immune, and all of us are victims....