Business Communication

What is that magic quality that makes some people instantly loved and respected? Everyone wants to be their friend (or, if single, their lover!)....

The key to success in life and business is to become a master at Conversational Intelligence....

Donald Miller not only deepens his teaching on how to use his seven universal story elements—he'll provide you with one of the most powerful and cutting-edge tools to help with your brand messaging efficacy and output.

Dale Carnegie could never have predicted the trajectory that new media would take, and the ways that the simple television screen would be adapted....

33 Strategies of War is a comprehensive guide to the subtle social game of everyday life, informed by the most ingenious and effective military principles in war....

Successfully grow your business and improve customer and employee happiness with this New York Times bestseller book written by the CEO of Zappos.

Since taking over TED in the early 2000s, Chris Anderson has shown how carefully crafted short talks can be the key to unlocking empathy....

Bestselling author and transformational speaker Ryan Leak shares research-based strategies for working with even the most challenging people to create more collaborative and productive teams.

Communication should be clear and concise, and we should get to the point quickly. The problem is we don’t always know how to do this. What does it mean to be concise? How can a complex topic be summarized in just a few lines? Listen to find out more....

In Made to Stick, Chip and Dan Heath reveal the anatomy of ideas that stick and explain ways to make ideas stickier, such as applying the human scale principle, using the Velcro Theory of Memory, and creating curiosity gaps....

Nationally recognized communication expert, keynote speaker and trainer and best-selling author Debra Fine reveals the techniques and strategies anyone can use to make small talk—in any situation....

Before you can influence decisions, you need to understand what drives them. In The Choice Factory, Richard Shotton sets out to help you learn....

We live, say Edgar and Peter Schein, in a culture of “tell". All too often we tell others what we think they need to know or should do. But whether we are leading or following, what matters most is we get to the truth....

Every day we face the challenge of persuading others to do what we want. But what makes people say yes to our requests? Persuasion is not only an art, it is also a science....

Steve Jobs electrified audiences with his incomparable style and showmanship. Now you can do it too, by learning the specific techniques that made Jobs the most captivating communicator on the world stage....

Louder Than Words teaches how to master nonverbal intelligence, the ability to interpret and nonverbal signals - in poker terms, "tells" - in business to assess and influence others....

Peter Senge's groundbreaking ideas on building organizations have made him a household name among corporate managers...

Consuming and performing the exercises in this book can transform individuals, teams, and organizations from undifferentiated sellers into high-performing experts who truly enable buyers, resulting in mutually successful outcomes that endure....

If you're afraid of retaliation or just unclear as to how to change a senior person's behavior, don't stay paralyzed. Influencing Up gives you the tools to bridge the power gap....

The power of an effective speech is undeniable. It has the capacity to engage, inform, motivate, and create change in an audience - and in the world....

Drawing on his experience as a psychiatrist, business consultant, and coach, author Mark Goulston combines his background with the latest scientific research to help listeners turn the "impossible" and "unreachable" people in their lives into allies....

In the newly revised and updated edition of Everybody Writes, marketer and author Ann Handley improves on her Wall Street Journal bestselling book that's helped hundreds of thousands become better, more confident writers....

Simply Said is the essential handbook for business communication....

You loved John Maxwell's best-selling Winning with People, and now you're ready for some specific action steps to build on the knowledge you gained. 25 Ways to Win with People has just what you need....

Saying the right thing the right way can make the difference between sealing the deal or losing the account, getting a promotion, or getting a pink slip....

Some negotiations are easy. Others are more difficult. And then there are situations that seem completely hopeless. Malhotra identifies three broad approaches for breaking deadlocks and resolving conflicts, and draws out scores of actionable lessons using behind-the-scenes stories of fascinating real-life negotiations, including drafting of the US Constitution, ending bitter disputes in the NFL and NHL, and beating the odds in complex business situations.

Hands shaking? Mind blank? That familiar dread before speaking to a crowd? You're not alone – 75% of people share that fear. But what if speaking to THOUSANDS could feel as natural, as connecting, or talking to ONE trusted friend? This isn't about some rare, inborn talent. Many legends, from Gandhi to Buffett, battled intense shyness. They didn't avoid the stage; they discovered how to own it, and so can you. This guide provides strategies to conquer fear, connect with your audience, and see public speaking as an opportunity to reach, motivate, and inspire.

Are you ready to step into the leader you were always meant to be? Do you sometimes doubt your voice, question your impact, or wait for permission to lead? It’s time to stop holding back—and start leading with clarity, courage, and purpose. In Leadership: Mastering Influence, Strategy, and Growth, Adina Brunetti delivers a motivational book that redefines what it means to lead in today’s world.

Die Gewaltfreie Kommunikation kennt zwei Konzepte von Macht: "Macht über" und "Macht mit". Worin sie sich unterscheiden, darum geht es in diesem Buch. Die Frage, die sich in diesem Zusammenhang stellt, lautet: Wie ist es möglich, seine Macht zu vergrößern und dabei sowohl im Einklang mit den eigenen Werten und Bedürfnissen als auch mit denen der anderen zu handeln? Das Buch entstand auf der Grundlage eines Seminars, das Marshall Rosenberg vor einigen Jahren in Italien abhielt, in Zusammenarbeit mit Vilma Costetti.

Desbloquea el Poder de Tus Palabras: Comunica con Confianza, Claridad y Propósito ¿Te cuesta expresar tus verdaderos sentimientos sin miedo ni culpa? ¿Estás cansada de ser malinterpretada o ignorada en las conversaciones? ¿Quieres manejar discusiones desafiantes y finalmente obtener lo que mereces? Imagina poder articular tus pensamientos con facilidad, inspirar a quienes te rodean y ganarte el respeto en cada conversación. Durante demasiado tiempo, a las mujeres se les ha dicho que bajen el tono, den un paso atrás o guarden silencio. Es hora de reescribir la narrativa.

Step into a world where awe and wonder take center stage, and let curiosity be your guide. Rediscover the power of asking questions, exploring the unknown, and reigniting a sense of wonder. Drawing on his unique journey through faith and the art of illusion, Drew Worsham reveals how curiosity is far more than a fleeting moment of interest—it’s a transformative force that fuels personal growth, deepens relationships, and sparks creative breakthroughs.

This collection of essays by a diverse group of Canadians illustrates the power of effective networking across businesses, academia, professional fields, volunteerism, and non-profits. Featuring insights from seasoned networking professionals, it offers valuable guidance on establishing and nurturing long-term connections.

This book provides practical, actionable advice specifically crafted for business professionals, coupled with industry-specific insights that make it relevant for any field. This guide is designed for busy professionals with a focus on real-world applicability and quick, practical insights. Even if you consider yourself a seasoned negotiator, there's always room for mastery and refinement.

同じ言い方でも、”伝え方”が変われば、結果は大きく変わります。では、自分が期待する結果を呼び込むには、何をどう伝えればいいのか。本書では、キツい言い方を柔らかく、幼稚な言い方を大人っぽく、普通の言い方を魅力的な言い方に変える方法をレッスンしていきます。

Developing the skill to confidently and professionally deliver a speech or presentation is powerful in business! However, the delivery is only one component of a memorable presentation. The structure of the content is crucial in ensuring you effectively and clearly communicate in a manner that helps your audience understand your message. The presenter needs more than great content. You need to present in a way that you Grab the audience’s attention, Guide them through your message and ultimately Get them to take action.

Imagine you step into an elevator, join a networking event or dial into a Zoom call—and someone asks, “Tell me about yourself.” You’ve got thirty seconds—maybe less—to make them lean in, nod and think, “I need this person in my life.” Get it right, and doors swing wide—jobs, gigs, connections. Get it wrong, and you’re just another face in the crowd. That’s where How to Deliver an Epic Elevator Pitch by Christina S. Dean comes in: your no-fluff, fun-as-hell playbook for pitches that feel warm, sharp and 100 percent you. Pitch coach Christina S.

All over the world, there are individuals who want to go to work-who are excited to go in on Mondays. They love their jobs because the environment they work in is free of fear and emotional toxicity; and they are unimpeded and able to focus on their work. They do their part to help achieve organizational goals.

In Coaching for (a) Change, Dr. Greg Giuliano draws on over two decades of leadership and coaching experience to offer a practical, adaptable path forward. Through the GR8 Coaching Framework—eight questions to quickly coach anyone, anytime—you will learn how to kick the “Expert Problem-Solver” habit, shift from manager to coach, and create the conditions for people to own their situation, own their solution, and increase their impact.

Learn the simple steps to make strong arguments that win people over in any talk. They'll Say Yes: Persuasion by Design shows you how to build arguments that get results without being pushy.

"Introverts can't thrive in business communication" — wrong! The Introvert's Guide to Successful Business Conversations proves that introverts can succeed in the corporate world without pretending to be extroverts. This book will transform your career, even if you've always been the quietest voice in the room.