Business Communication

What is that magic quality that makes some people instantly loved and respected? Everyone wants to be their friend (or, if single, their lover!)....

Donald Miller not only deepens his teaching on how to use his seven universal story elements—he'll provide you with one of the most powerful and cutting-edge tools to help with your brand messaging efficacy and output.

Dale Carnegie could never have predicted the trajectory that new media would take, and the ways that the simple television screen would be adapted....

33 Strategies of War is a comprehensive guide to the subtle social game of everyday life, informed by the most ingenious and effective military principles in war....

Do you ever think you’re the only one making any sense? Or tried to reason with your partner with disastrous results? Do long, rambling answers drive you crazy?

In Made to Stick, Chip and Dan Heath reveal the anatomy of ideas that stick and explain ways to make ideas stickier, such as applying the human scale principle, using the Velcro Theory of Memory, and creating curiosity gaps....

Nationally recognized communication expert, keynote speaker and trainer and best-selling author Debra Fine reveals the techniques and strategies anyone can use to make small talk—in any situation....

Successfully grow your business and improve customer and employee happiness with this New York Times bestseller book written by the CEO of Zappos.

The power of an effective speech is undeniable. It has the capacity to engage, inform, motivate, and create change in an audience - and in the world....

For more than 25 years, small-talk expert Don Gabor has helped thousands of people communicate with wit, confidence, and enthusiasm with this best seller....

Excel at Public Speaking. Win over any audience and deliver an unforgettable speech, even if public speaking anxiety has held you back previously!

The key to success in life and business is to become a master at Conversational Intelligence....

Since taking over TED in the early 2000s, Chris Anderson has shown how carefully crafted short talks can be the key to unlocking empathy....

A rainmaker is a person who brings revenue into an organization. That revenue comes from customers, it is the lifeforce of the organization, and without it the organization will die...

In his trademark communication style, Maxwell teaches the principles and practices of high-road leadership that can increase anyone’s influence and help them make their world a better place.

Bestselling author and leadership expert John C. Maxwell offers advice for effective communication to those who continually run into obstacles when it comes to personal success.

Steve Jobs electrified audiences with his incomparable style and showmanship. Now you can do it too, by learning the specific techniques that made Jobs the most captivating communicator on the world stage....

Filled with exercises, assessments, and real-life examples, this empowering guide helps you recognize what's been making you a victim....

Unleash the Power of Storytelling offers a practical roadmap to crafting and delivering more powerful, persuasive stories that you can use to get more of what you want out of your career and your life....

In The Innovation Secrets of Steve Jobs, best-selling author Carmine Gallo reveals the qualities that make the Apple co-founder the most innovative leader in business today.....

Every day we face the challenge of persuading others to do what we want. But what makes people say yes to our requests? Persuasion is not only an art, it is also a science....

Bestselling author and transformational speaker Ryan Leak shares research-based strategies for working with even the most challenging people to create more collaborative and productive teams.

Saying the right thing the right way can make the difference between sealing the deal or losing the account, getting a promotion, or getting a pink slip....

In Joel's Schwartzberg's 10-plus years as a strategic communications trainer, the biggest obstacle he's come across is that most speakers and writers don't have a point....

Dive into the groundbreaking world of artificial intelligence with ChatGPT Mastery: No Fluff, What You Need to Know to Be Profitable. This essential guide will equip you with the knowledge and skills needed to harness the astounding power of ChatGPT....

A page-turning story that helps readers to rethink work, life, and leadership from a relational rather than individualistic perspective, and shows how to open up never-before-seen opportunities in our companies and communities to heal the rifts threatening societies around the world.

NHKキャスター × リクルート求人広告の営業で学んだ「聞き方」45の法則を大公開！

In The Emotional Intelligence Advantage, leading expert Amy Jacobson shares a framework for resolving challenges in the workplace. How do you tackle tough conversations? How does your team react when a key process or system changes? And how can you overcome doubt and indecision to create a culture of alignment and trust? When it comes to modern leadership, you need to be aware of more than just the bottom line. You also need to apply emotional intelligence in how you manage people, processes, and change.

Congratulations—you might’ve just ruined a great one. And this book is here to make sure you keep doing it… unless you want to stop. In How to Ruin a Great Conversation, Patrick King hilariously dismantles every awkward, cringey, well-intentioned-but-totally-misguided way people sabotage social interactions. From asking weirdly invasive questions, to oversharing your entire life story, to playing defense like your ego's in a UFC match—you’ll learn exactly what not to do if you want connection, not confusion. This book is for you if: You panic and word-vomit your autobiography to a stranger.

Emotional Intelligence: Behaviors and Habits for Career Growth is Book 1 in the Leadership’s Most Wanted series—a 3-part journey co-developed with Todd Gilmore. In this first installment, Jessop helps you build your internal EQ: self-awareness, emotional control, empathy, and purposeful communication.

"Things Smart People Do Differently" isn’t about IQ scores or showing off. It’s about making simple, repeatable choices that set you apart — in how you think, work, and live. Most people coast through life on autopilot. Smart people play a different game. They see patterns others miss. They ask better questions. They use mental models to make decisions faster, avoid costly mistakes, and quietly win in ways that last. This book distills proven strategies from psychology, business, and life experience into clear, practical actions you can use immediately — without gimmicks or hype.

Zu viele Frauen fühlen sich immer noch in einem Spagat zwischen dem Wunsch, ihre Kompetenz, Verhandlungsstärke und Durchsetzungskraft zu zeigen und gleichzeitig sympathisch zu sein. Wir haben ein Statusproblem, sagt die Verhaltenswissenschaftlerin Alison Fragale, wir tun zu wenig dafür, dass andere uns angemessen anerkennen und würdigen, uns einen hohen Status zuschreiben. Sie bietet ein inspirierendes Handbuch für Frauen, die vorankommen wollen, mit vielen persönlichen Geschichten und voller Tipps, Tricks und Strategien, um ein Likeable Badass zu sein.

Leadership isn’t defined by your job title. It’s shaped by the discipline, awareness, and growth you invest in—long before and long after the title is assigned and in Beyond Your Title, healthcare executive and veteran M. Trevor Bennett shares a compelling, deeply personal blueprint for becoming the kind of leader others want to follow.

日本人が苦手な「打ち解ける」「間を埋める」「盛り上げる」を世界の一流ビジネスマンはどうやっているのか？

うまくいっている人の考え方、21のコツ今よりよくなりたい！ という気持ちが運を引き寄せる■ 医師が教える「不安にならない仕組み」とは？

Office politics are inevitable — but they don’t have to be destructive. In today’s competitive workplaces, understanding the hidden currents of power, influence, and relationships is no longer optional — it’s essential for career growth, professional harmony, and personal well-being.

The most authoritative and comprehensive text of its kind, Kiss, Bow, or Shake Hands, 2nd Edition is your must-have guide to proper international business protocol. With countries such as China and India taking on a more significant role in the global business landscape, you can't afford not to know the practices, customs, and philosophies of other countries.

In Lessons from the Mat, Chen breaks down the 12 core principles that will help you focus your efforts, seize the moment, adapt to challenges, and more effectively build the career—and the life—you want. Whether you're an entrepreneur, an executive, a small business owner, or a freelancer—whether you’re navigating boardroom negotiations, launching a new venture, or working to turn your passion into a profitable business—these time-tested principles will help you navigate the challenges you face while maximizing your impact.

Winning Words is your no-nonsense guide to communicating with clarity, confidence, and impact. Whether you’re speaking to your team, a client, or a packed boardroom, this book helps you find the words that win—without the fluff or waffle. From crafting emails to commanding a room, this audiobook equips professionals, leaders, and entrepreneurs with tools to cut through noise and connect with real meaning.

うまくいっている人の考え方、21のコツ。今よりよくなりたい！ という気持ちが運を引き寄せる■ 医師が教える「不安にならない仕組み」とは？

Do you ever walk away from a conversation thinking, “Why did I say that?” Or worse, “Why didn’t I say anything at all?” What if confidence in conversations wasn’t about being louder, funnier, or more charismatic, but about learning to speak like yourself and actually be heard? Whether it’s awkward small talk, high-pressure work moments, or surface-level personal interactions, The Essentials of How to Talk to Anyone offers a fast-track guide to build the skills that matter most: confidence, clarity, and connection.

In Story: The Currency of Influence, Jon Timothy Newsome reveals why storytelling isn’t just another corporate buzzword; it’s the currency of influence that separates mediocrity from excellence. While your competition is Googling “storytelling tips” and drowning in superficial techniques, you’ll be mastering science-backed mechanisms that move decision-makers to act. This isn’t about quick fixes; it’s about understanding the biological framework that makes humans respond to stories.

Get ready to see powerful results from listening to this book. Let Them Feel It will teach you how to attract new clients without a pitch. This book is the no-fluff, straight-talking guide to sharing your work in a way that lands.

In the fast-paced world of today, where time is limited and notifications are incessant, concise and effective communication has never been more critical. In this context, Hearts, Minds & Wallets introduces the Tools & Templates (TnT) for Dynamite, Dynamic Dialogue. This compact and results-focused book shares relatable narratives demonstrating these models in action.

Emotional Intelligence or Emotional Quotient (EQ) is increasingly being recognized as a key determinant to professional success in today's high-stress environment. Acclaimed as a prime mover on the subject, Emotional Intelligence at Work has seen four editions and has been translated into multiple languages. This thoroughly revised edition of the classic bestseller evinces specialty and skills in Emotional Intelligence guiding and developing emotions, moods, feelings and minds of individuals and groups worldwide.