Business Communication

What is that magic quality that makes some people instantly loved and respected? Everyone wants to be their friend (or, if single, their lover!)....

Donald Miller not only deepens his teaching on how to use his seven universal story elements—he'll provide you with one of the most powerful and cutting-edge tools to help with your brand messaging efficacy and output.

Improve your relationships and learn essential skills to get the results you want out of every conversation--including difficult ones.

33 Strategies of War is a comprehensive guide to the subtle social game of everyday life, informed by the most ingenious and effective military principles in war....

Dale Carnegie could never have predicted the trajectory that new media would take, and the ways that the simple television screen would be adapted....

Matthew Pollard, an introvert himself, draws on over a decade of research and real-world examples to provide an actionable blueprint for introverted networking....

Do you ever think you’re the only one making any sense? Or tried to reason with your partner with disastrous results? Do long, rambling answers drive you crazy?

Drawing on his experience as a psychiatrist, business consultant, and coach, author Mark Goulston combines his background with the latest scientific research to help listeners turn the "impossible" and "unreachable" people in their lives into allies....

Successfully grow your business and improve customer and employee happiness with this New York Times bestseller book written by the CEO of Zappos.

Consuming and performing the exercises in this book can transform individuals, teams, and organizations from undifferentiated sellers into high-performing experts who truly enable buyers, resulting in mutually successful outcomes that endure....

What hidden skill links successful people in all walks of life? What helps them make smart decisions? The answer is surprisingly simple: They know how to ask the right questions at the right time....

At a time when we are more technologically linked than ever, our conversations have never been more distracted and disconnected—because most don’t know how to truly listen.  The result? You constantly fight to be “heard” over all the noise and distraction....

In Made to Stick, Chip and Dan Heath reveal the anatomy of ideas that stick and explain ways to make ideas stickier, such as applying the human scale principle, using the Velcro Theory of Memory, and creating curiosity gaps....

Written by comedians James Schloeffel and Charles Firth, this business self-help guide teaches listeners how to outmanoeuvre their colleagues and climb the corporate ladder with nothing more than an obnoxious LinkedIn profile, a pack of Post-it Notes and the phrase 'circle back'.

In his trademark communication style, Maxwell teaches the principles and practices of high-road leadership that can increase anyone’s influence and help them make their world a better place.

Whether you are a new player or a seasoned veteran, Secrets to Winning at Office Politics can help you increase your personal power without compromising your integrity or taking advantage of others....

Nationally recognized communication expert, keynote speaker and trainer and best-selling author Debra Fine reveals the techniques and strategies anyone can use to make small talk—in any situation....

Power Questions sets out a series of strategic questions that will help you win new business and dramatically deepen your professional and personal relationships....

You have to talk with a colleague about a fraught situation, but you're worried that they'll yell, or blame you, or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that's constructive—not combative....

A rainmaker is a person who brings revenue into an organization. That revenue comes from customers, it is the lifeforce of the organization, and without it the organization will die...

Unlock the charisma code and learn how to start living life as a more likeable, successful, sociable, and charming person....

Good communication, motivation, negotiation and leadership skills are essential for those looking to succeed in business....

Peter Senge's groundbreaking ideas on building organizations have made him a household name among corporate managers...

In today's environment of partial attention and isolating remote work, few things are more satisfying than group experiences that produce powerful, meaningful connections and output.

Ao longo de oito décadas, este livro se tornou a referência quando o assunto é o desenvolvimento das relações humanas, das habilidades sociais e da comunicação eficiente....

In today's environment of partial attention and isolating remote work, few things are more satisfying than group experiences that produce powerful, meaningful connections and output. But this kind of enlivening, collective work doesn't happen by chance. It must be consciously designed and purposefully activated—in a team, an organization, and a culture. The good news is that making space for this kind of work doesn't have to be hard. There's a technique available to everyone, with no special certification required: gamestorming.

Unlock the leadership behaviors that make teams fight to keep you. Technical skills can open doors, but emotional intelligence is what keeps you—and your team—at the top. Emotional Intelligence Behaviors: Leadership’s Most Wanted delivers the essential habits and mindset shifts that turn good leaders into unforgettable ones. Written by leadership experts Todd Gilmore and Sandra Jessop, this book is part of the powerful Training and Development Series for Individuals and Teams—designed to help professionals master the real-world skills that drive lasting success.

「当事者意識をもっていこう」「優先順位をつけてね」「周知徹底をお願いします」ビジネスで飛び交う曖昧なフレーズ……

In today's fast-paced world of meetings, messages, and multitasking, the space for meaningful human interaction is shrinking. Spark It! is a bold, timely guide that reframes facilitation not as a corporate skill or event-based role, but as an influential, everyday art—one that anyone can learn, practice, and master to transform how we live, lead, collaborate, and communicate.

Nearly 25 years after the first edition was published, it is not just the "how" of collaboration that has changed—who we are collaborating with has changed as well. Today, nearly every collaboration involves some degree of working across difference. Bringing together diverse people, organizations, or sectors in a way that will foster collaborative success requires a unique set of skills. This third edition will ground you in the factors that support successful collaboration and assist you in incorporating those factors into your work.

準備をがんばるくらいなら、話す回数を増やせ◎モヤモヤした思考が整理され、　頭の中の解像度が上がる！

The master teacher of positive change through powerful communication, Susan Scott wants you to succeed. To do that, she explains, you must transform everyday conversations at work and at home with effective ways to get your message across—and get what you want.

The harsh truth? Nobody gets promoted for their people skills. You got promoted because you were good at the old job. But now the rules have changed—and nobody bothered to hand you the playbook. That’s why Emotional Intelligence Training for New Managers exists. It gives you what corporate training and “feel-good” leadership books never do: the exact words to say in the toughest conversations you’ll ever face.

Empathy at Work is a transformative guide to leadership by Chris Kaufman, cofounder and former chief creative officer of StockX, a revolutionary global e-commerce platform. Born and raised in Detroit, Michigan, Kaufman has seen the auto industry of Motor City rise and fall and rise again—leaving him to wonder, “What makes a company stand the test of time?” In this book, he affirms that people are any company’s greatest asset and explores how leaders can bring out the best in their teams, allowing each individual to shine.

Master high-stakes written communication with this comprehensive audiobook guide. Transform complex grammatical concepts into strategic tools that elevate your professional impact across negotiations, correspondence, and critical documents.

Imagine walking into any room and instantly picking up on the true feelings, intentions, and motivations of the people around you. If you’ve ever struggled to read social cues, decode mixed messages, or sense when someone’s being dishonest, you're not alone. But what if you could understand people deeply, connect effortlessly, and navigate any situation with clarity and confidence? This audiobook is your practical, step-by-step guide to mastering the hidden language of human behavior—so you can stop second-guessing and start reading people like a book.

How to Outsmart Office Politics is your manual for turning office politics into a career advantage instead of a career hazard. Written in clear, direct language, this book strips away corporate clichés and gives you the real playbook for navigating workplace power dynamics. Through practical strategies, sharp observations, and real-world examples, How to Outsmart Office Politics teaches you to move with precision instead of reacting blindly. You’ll learn to stop seeing office politics as a dirty game and start seeing it as a survival skill—one you can master with discipline and integrity.

What if better management didn’t mean being tougher — but being more human? In today’s workplace, where trust is fragile and burnout is common, managers must do more than hit targets — they must create environments where people can thrive. The Human Element: Balancing People and Performance in Modern Management is your guide to leading with empathy, clarity, and results. Whether you’re a new manager or an experienced leader, you’ll learn to balance high performance with psychological safety.

Your voice matters. Your ideas, your vision, your work—they all have the potential to make a significant impact, but only if your message touches a nerve and sticks with your audience long after you’ve spoken. Voices Of Reason equips leaders to communicate with impact. Drawing on Aristotle’s timeless principles—ethos (character), logos (logic), and pathos (emotional resonance)—this book offers a roadmap for persuasive leadership. Learn strategies to craft compelling speeches, overcome speaking fears, and foster open dialogue.

In a world constantly shaped by persuasion, understanding why we say "yes" is no longer a luxury—it's a necessity. The Power of Persuasion takes you on a deep dive into the science, strategies, and ethics of influence, showing how persuasion shapes everything from the choices we make to the identities we build. From everyday decisions to high-stakes moments, this book reveals the invisible forces that drive human behaviour.

What does it mean to stay human in the age of AI? This audiobook can be finished in a single sitting—but its ideas will stay with you long after. You’re not obsolete. But you are living through a shift no one prepared you for. The systems are changing. The roles are blurring. The value of human work is being quietly rewritten. And the pressure to keep up? Relentless. This isn’t about resisting AI. It’s about reclaiming what makes you irreplaceable.

Invisible Influence reveals the cognitive science behind why people say yes, and shows you how to engineer that moment without pressure, manipulation, or force. Rich Carr guides you through the exact system top professionals use to prepare conversations where adoption feels natural, voluntary, and permanent.

Para crear o modificar una imagen pública se necesita algo más que corazonadas...¡Se necesita saber! Este libro le ayudará a: Conocer la percepción que los demás tienen de usted, Descubrir su esencia y respetarla, Hacer de su realidad una buena historia que contar, Influir en los demás para que lo apoyen, Construir una buena reputación, Aplicar la Imagología para triunfar en la política, los negocios... y la vida misma.

A senior manager who specializes in putting out business fires is combustible when he shouldn’t be. Can he change enough to save his relationship with the love of his life? Can he stop fighting the need to reform?

In Everyone is a Consultant, renowned relationship strategist and speech-language pathologist, Dr. Dorothy Leone, reveals a bold truth: whether you're a coach, entrepreneur, healer, executive, or just someone trying to influence change—you are already a consultant. And the most effective consultants don't sell ideas; they build trust, one authentic relationship at a time. This transformative book redefines the way we engage with clients, but it can also inform our work with colleagues and collaborators. Through decades of experience and powerful human insight, Dr.