Business Communication

Improve your relationships and learn essential skills to get the results you want out of every conversation--including difficult ones.

What is that magic quality that makes some people instantly loved and respected? Everyone wants to be their friend (or, if single, their lover!)....

33 Strategies of War is a comprehensive guide to the subtle social game of everyday life, informed by the most ingenious and effective military principles in war....

How many business books can stand a 100-year test of time? This little volume has done just that....

Read by the author. When you apply the StoryBrand framework your brand will stand out. Developing that framework to clarify your message and grow your business is about to get a whole lot simpler. . . Since the original publication of Building a StoryBrand, over one million business leaders...

Successfully grow your business and improve customer and employee happiness with this New York Times bestseller book written by the CEO of Zappos. As the CEO of one of Fortune Magazine's "Best Companies to Work For," Tony Hsieh knows that keeping people happy is the key to professional growth...

Since taking over TED in the early 2000s, Chris Anderson has shown how carefully crafted short talks can be the key to unlocking empathy....

Communication should be clear and concise, and we should get to the point quickly. The problem is we don’t always know how to do this. What does it mean to be concise? How can a complex topic be summarized in just a few lines? Listen to find out more....

Unleash the Power of Storytelling offers a practical roadmap to crafting and delivering more powerful, persuasive stories that you can use to get more of what you want out of your career and your life....

Do you ever think you’re the only one making any sense? Or tried to reason with your partner with disastrous results? Do long, rambling answers drive you crazy?

An international business expert helps you understand and navigate cultural differences in this "brilliant guide to what all business leaders need to know right now" (Marshall Goldsmith, author of the New York Times and global bestseller What Got You Here Won't Get You There) When it comes to...

In his trademark communication style, Maxwell teaches the principles and practices of high-road leadership that can increase anyone’s influence and help them make their world a better place.

Welcome to the book on NLP. The essence of NLP is the ability to study and reproduce excellence in yourself and to support others to do the same....

In Getting Along, workplace expert and Harvard Business Review podcast host Amy Gallo identifies eight familiar types of difficult coworkers and provides strategies tailored to dealing constructively with each one....

NEW YORK TIMES BESTSELLER The instant classic about why some ideas thrive, why others die, and how to make your ideas stick. “Anyone interested in influencing others—to buy, to vote, to learn, to diet, to give to charity or to start a revolution—can learn from this book.”—The...

You have to talk with a colleague about a fraught situation, but you're worried that they'll yell, or blame you, or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that's constructive—not combative....

Learn how small changes can make a big difference in your powers of persuasion with this New York Times bestselling introduction to fifty scientifically proven techniques for increasing your persuasive powers in business and life. Every day we face the challenge of persuading others to do what...

Bestselling author and transformational speaker Ryan Leak shares research-based strategies for working with even the most challenging people to create more collaborative and productive teams.

Building a productive work culture doesn't have to invite burnout and stress—Everyone Wants to Work Here empowers you and your team to build effective habits for accomplishing your goals. Exhaustion not required....

The modern business landscape presents unique opportunities for those willing to take the leap from corporate offices to home offices. Getting Started in Consulting is the must-have guide for anyone seeking to cut their own path to their own consulting business....

Get heard by being clear and concise. The only way to survive in business today is to be a lean communicator. Busy executives expect you to respect and manage their time more effectively than ever. You need to do the groundwork to make your message tight and to the point....

Celebrating the seventy-fifth anniversary of the original landmark bestseller How to Win Friends and Influence People, comes an up-to-the-minute adaptation of Carnegie’s timeless prescriptions for the digital age. Dale Carnegie’s principles have endured for nearly a century. Since its...

John Kotter, the world's foremost expert on business leadership, distills twenty-five years of experience into Leading Change. A must-have for any organization, this visionary and very personal audiobook is at once inspiring, clear-headed, and filled with important implications for the future...

Getting through to someone is a critical, fine art. Whether you are dealing with a harried colleague, a stressed-out client, or an insecure spouse, things will go from bad to worse if you can't break through emotional barricades and get your message thoroughly communicated and registered...

In The Emotional Intelligence Advantage, leading expert Amy Jacobson shares a framework for resolving challenges in the workplace.

One Presentation Away: Become an Irresistible Speaker and Convert More Clients provides crystal-clear direction on how to become confident when speaking and selling from any stage and how to start getting clients, not just claps. Uniquely, this book reveals how to sell from a virtual or live stage without feeling like you're selling. Written by renowned professional speaker and presentation builder Colin Boyd, this book's core premise is that you are just one irresistible presentation away from the breakthrough you desire.

In today's fractured world, collaboration is increasingly difficult yet more crucial than ever. Often, to get something done that really matters, we need to work with people we don't agree with, like, or trust. Drawing from thirty-plus years of experience working with leaders in over fifty countries, Adam Kahane shows why conventional collaboration—requiring harmony and agreement—is obsolete. Instead, he provides a groundbreaking approach that embraces discord, experimentation, and genuine cocreation.

HBR's Emotional Intelligence series features smart, essential listening on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work.

100% scientific and proven ways to stop freezing, survive small talk, and finally feel confident in any social setting. Forget vague advice like “just be yourself.” This book turns decades of psychological research into practical, no-fluff strategies that anyone can use to become instantly more confident, approachable, and socially skilled. In Science-Based Social Skills, internationally bestselling author Patrick King distills over 25 studies on social perception, likability, and charisma into step-by-step tools you can apply right away.

World-renowned data storytellers Mike Cisneros, Alex Velez, and SWD founder Cole Nussbaumer Knaflic guide you through proven methods to strengthen your communications, sharing the thought process behind each redesign so you can confidently apply the concepts to your work.

Superperformance unlocks the formula for turning high-performance moments into lasting success. George Pesansky introduces eight proven strategies to eliminate ambiguity, master clarity, and extend “golden hours”—those rare times when everything just clicks.

なぜ「傾聴」は難しいの？聴くことに自信がない人のためのリスキリング本！聴く力はかけ算で決まる！他者への傾聴×自分への傾聴ロジャーズ傾聴の第一人者明治大学教授　諸富祥彦氏推薦！

I’m James Mason, and I’ve spent years navigating the corporate world—climbing the ladder without flattery, favoritism, or office politics. In How to Get Promoted Without Kissing Ass: 15 Strategies to Rise with Integrity, I share the exact playbook I used to build a successful career while staying true to my values. This isn’t another career book filled with clichés or gimmicks. It’s a no-nonsense, actionable guide built from experience—showing you how to earn your promotion, prove your worth, and lead with integrity, all without compromising who you are.

Verhandlungen sind kein Machtspiel – sie sind ein Spiegel unserer inneren Haltung. Dieses Hörbuch zeigt, wie du Gespräche mit Klarheit, Würde und Selbstvertrauen führst – ohne Manipulation, ohne Masken, aber mit spürbarer Präsenz. Lerne, Körpersprache zu lesen, Emotionen zu steuern und Sprache als Brücke zu nutzen – auch dann, wenn es schwierig wird. Erfahre, warum erfolgreiche Verhandler nicht die lautesten sind, sondern die ruhigsten. Wie du Grenzen setzt, ohne Mauern zu bauen. Und wie du dich selbst treu bleibst, während du auf Augenhöhe kommunizierst.

Do you feel disconnected or powerless at work? Perhaps no one listens to your suggestions, or you dread office conflict. Does a hybrid work-from-home environment leave you feeling unheard? What if you could turn it around by making better decisions? Inside this guide, written specifically for employees, you’ll join international best-selling and 4x award-winning author Irma Parone as she introduces WINX for Employees, a proven eight-step decision-making model you can apply to nearly any workplace situation.

In One for All, financial planning expert Marc C. Shaffer reveals the counterintuitive truth he's discovered throughout his career: the most successful people aren't those who focus on themselves but those who systematically support others.

The Game Before the Play shows you the truth: negotiations don’t start at the table. They start with preparation, power, and perspective. When you master these unseen dynamics, you stop reacting and start leading. You’ll learn how to build confidence, influence outcomes, and tilt the odds in your favor — in any setting.

*** WINNER OF THE 2025 GOODY BUSINESS BOOK AWARD FOR 'BUSINESS - TRAVEL AND HOSPITALITY' *** INTRODUCING 25 REAL-LIFE STORIES THAT REVEAL THE RULES FOR WORKING SUCCESSFULLY ACROSS CULTURES There is no excuse for cultural ignorance in the 21st century. The greatest factor affecting the success or...

Beyond Words gives you bite-size, research-based strategies paired with relevant storytelling from Lancaster’s experience that cut through the noise and inspire real action. Whether you are a long-winded storyteller who drones on and takes hostages or you don’t tell any stories at all, you will harvest and develop your own authentic stories that create connection, relevance, and inspiration using the REST Method.

In Relationship Currency, keynote speaker Ravi Rajani uncovers the five communication habits you can embody to ignite, influence, and inspire change in your prospects, customers, partners, and team through building meaningful business relationships that matter. Authentically building trusted relationships is a skill anyone can develop, and Ravi is here to show you how. Filled with original insights, personal stories, and actionable practices, Relationship Currency will help you communicate for trust, transform your influence, and achieve business success without playing a zero-sum game.