Business Communication

What is that magic quality that makes some people instantly loved and respected? Everyone wants to be their friend (or, if single, their lover!)....

Donald Miller not only deepens his teaching on how to use his seven universal story elements—he'll provide you with one of the most powerful and cutting-edge tools to help with your brand messaging efficacy and output.

33 Strategies of War is a comprehensive guide to the subtle social game of everyday life, informed by the most ingenious and effective military principles in war....

Bestselling author and leadership expert John C. Maxwell offers advice for effective communication to those who continually run into obstacles when it comes to personal success.

Tony Hsieh - CEO of Zappos, the online shoe retailer - explains how he created a unique culture and commitment to service that aims to improve the lives of its employees....

Since taking over TED in the early 2000s, Chris Anderson has shown how carefully crafted short talks can be the key to unlocking empathy....

In Joel's Schwartzberg's 10-plus years as a strategic communications trainer, the biggest obstacle he's come across is that most speakers and writers don't have a point....

Nationally recognized communication expert, keynote speaker and trainer and best-selling author Debra Fine reveals the techniques and strategies anyone can use to make small talk—in any situation....

Peter Senge's groundbreaking ideas on building organizations have made him a household name among corporate managers...

Simply Said is the essential handbook for business communication....

In this follow-up to the entrepreneurial fable Get A Grip by Gino Wickman and Mike Paton, Vic and Eileen have been running successfully on EOS (The Entrepreneurial Operating System) for several years at Swan Services.

In Made to Stick, Chip and Dan Heath reveal the anatomy of ideas that stick and explain ways to make ideas stickier, such as applying the human scale principle, using the Velcro Theory of Memory, and creating curiosity gaps....

A rainmaker is a person who brings revenue into an organization. That revenue comes from customers, it is the lifeforce of the organization, and without it the organization will die...

The key to success in life and business is to become a master at Conversational Intelligence....

Matthew Pollard, an introvert himself, draws on over a decade of research and real-world examples to provide an actionable blueprint for introverted networking....

In his trademark communication style, Maxwell teaches the principles and practices of high-road leadership that can increase anyone’s influence and help them make their world a better place.

Fully updated to address the needs of our time, Dealing with People You Can't Stand provides the tools for bringing out the best in people at their worst.

In Speak to Win, Tracy tells you how to master the art of the winning speech - and use it to achieve your most impossible-seeming goals....

Your happiness and your success depend on your working relationships. Every working relationship can be better. This book shows you how to build the best possible relationship....

Cómo ganar amigos e influir sobre las personas, el primer best seller de autoayuda jamás publicado....

Learning how to maintain strong, harmonious work relationships is essential. Unfortunately, at some point in your career, you'll have to work with people whose personalities or habits make every interaction with them a trial.

Ever wish you could captivate your boardroom with the opening line of your presentation, like Winston Churchill in his most memorable speeches? You can....

Steve Jobs electrified audiences with his incomparable style and showmanship. Now you can do it too, by learning the specific techniques that made Jobs the most captivating communicator on the world stage....

Excel at Public Speaking. Win over any audience and deliver an unforgettable speech, even if public speaking anxiety has held you back previously!

The country's #1 sales trainer, Jeffrey Gitomer, offers a fresh take on networking and connecting your way to success....

Forget That! shows you the fatal flaws in twenty-two common principles we’ve all learned throughout life and gives you actionable tools to counteract them. Dr. Flax shows you the pitfalls of following these ideas and how they can derail your career and ruin your relationships. This book is an expert’s toolkit for overcoming “common knowledge,” reading people better, understanding human nature, communicating more effectively, and maximizing productivity.

En El Libro Secreto de la Propaganda , Alejandro Llantada explora las poderosas técnicas detrás de los mensajes que mueven masas y transforman sociedades. Desde líderes políticos hasta marcas icónicas, quienes han alcanzado el éxito duradero lo han hecho siguiendo principios fundamentales que ahora puedes descubrir. No importa si cuentas con millones de dólares como los partidos políticos o apenas una idea y una hoja en blanco como Lenin o Lutero: el poder de la propaganda está al alcance de cualquiera que se atreva a dominarlo.

Are your employees meeting their goals? Is their work improving over time? Understanding where your employees are succeeding—and falling short—is a pivotal part of ensuring you have the right talent to meet organizational objectives. In order to work with your people and effectively monitor their progress, you need a system in place. The HBR Guide to Performance Management provides a multi-step, cyclical process to help you keep track of your employees' work, identify where they need to improve, and ensure they're growing with the organization.

Bestselling author and transformational speaker Ryan Leak shares research-based strategies for working with even the most challenging people to create more collaborative and productive teams.

The Radical Candor® approach—Caring Personally while Challenging Directly—can move you from a command-and-control culture to one of collaboration. Developed by Kim Scott, Radically Candid guidance is feedback that’s both kind and clear, specific and sincere.

Success in business isn’t just about what you know—it’s about how you connect. In today’s fast-paced, tech-driven world, genuine human relationships are the key to unlocking peak performance, strong teamwork, and lasting success. Cultivate is your go-to guide for turning everyday interactions into powerful, real connections.

¿Aspiras a mejorar tus habilidades comunicativas para influir positivamente en tu entorno?¿Estás preparado para transformar tus relaciones personales y profesionales a través de una comunicación efectiva? Si tu respuesta a estas preguntas es sí, entonces te invitamos a seguir leyendo… Diversos estudios han demostrado que una comunicación ineficaz es una de las principales causas de conflictos en las relaciones.

Are you tired of feeling overwhelmed and pressured at car dealerships? Do you want to confidently navigate the car buying process and secure the best deal possible? The Ultimate Car Buying Negotiation Guide is your step-by-step roadmap to unlocking savings and making informed decisions.

Stepping Up: From Valued Employee to Supervisor is your essential guide to launching your career and successfully transitioning from team member to team leader. In your hands you hold a blueprint, including the wisdom, strategies, and ideas for leading with impact. This comprehensive book covers the mental and emotional challenges of leadership, along with practical skills and strategies for success. You’ll learn to navigate leadership complexities with confidence and clarity through engaging insights and actionable advice.

Speak like a Lawyer: Write like a Lawyer: Communicate like a Top Legal Professional in the Digital Age aims to provide listeners with the essential communication skills necessary to excel as a top lawyer in the digital age—from arguing cases to presenting evidence and communicating with clients. Whether in the courtroom, during client consultations, or in written briefs, the power of well-crafted words can determine the outcome.

Presentations are meant to inform, inspire, and persuade audiences. So why then do so many audiences leave feeling like they've wasted their time? All too often, presentations don't resonate with the audience and move them to transformative action. Just as the author's first book helped presenters become visual communicators, Resonate helps you make a strong connection with your audience and lead them to purposeful action. The author's approach is simple: building a presentation today is a bit like writing a documentary.

Coach your clients to sky-high success by using the power of motivational interviewing, plus a bonus offer included.

Created by leadership communication experts David Pullan and Sarah Jane McKechnie from The Story Spotters, this practical guide combines the science and art of story to help you influence the change you need to see. It’s a proven framework that makes ideas sustainable, adaptable, and unforgettable.

At times in our careers, we face conversations that bring out tense emotions. Our instinct may be to avoid them entirely, but engaging in challenging conversations can create opportunities to build stronger work relationships, teams, and organizations. This book will help you learn how to communicate productively under stress, offer and accept critical feedback, and ensure teams walk away from challenging conversations feeling united.

リーダーにとって「言語化」が持つ役割は想像以上に大きい。指示がうまく伝わらない、相手が何を考えているかわからないなど、チームやメンバーの間で起こる問題の９割は言語化で解決できる。