Conflict Resolution & Mediation

The Anatomy of Peace shows how to get past the preconceived ideas and self-justifying reactions that keep us from seeing the world clearly and dealing with it effectively....

Making progress on complex, problematic situations requires a new approach to working together: transformative facilitation, a structured and creative process for removing the obstacles to fluid forward movement. This book is for anyone who helps people work together....

Two former Harvard faculty—one an internationally-recognized negotiator and conflict management expert from Harvard Law, the other a leading behavioral neurologist and cutting-edge scientist from Harvard Med—join forces to introduce conflict resilience.

We're trying to get something done that really matters to us....

Bestselling author Charles Feltman updates his business classic, The Thin Book of Trust, with new resources and tools to build trust in the post-pandemic world.

This practical guide will assist those interested in conflict resolution to better understand the psychological processes of parties in conflict and mediation....

The author of the world’s best-selling book on negotiation draws on his nearly fifty years of experience and knowledge grappling with the world’s toughest conflicts to offer a way out of the seemingly impossible problems of our time....

With almost 3 million copies sold worldwide, this new edition of an enduring classic is the definitive guide to dramatically improve leadership effectiveness, transform personal and professional relationships, and unleash organizational results.

Don’t Care What Other People Think skillfully brings together valuable insights and practical frameworks that everyone can understand and apply....

This book is designed for new and experienced leaders and business owners looking to strengthen their foundational HR skills and understanding. It includes core HR leadership practices and emerging trends, legal aspects of HR management and compliance, and strategic HR and career guidance.

In this new edition, updates have been made to 30 percent of the audiobook that delves into the fresh challenges inherent in today's workplace, including new stories and case examples, as well as an entire additional chapter with a focus on humble inquiry in the context of remote and hybrid work.

The HBR Guide to Navigating the Toxic Workplace will help you set boundaries and change what you can while helping you maintain your mental health and your self-respect in some of the toughest situations at work....

Arrêtez de vouloir contrôler l’incontrôlable, laissez donc faire ! Deux mots simples vont changer votre vie ! Vous avez du mal à atteindre vos objectifs ou à être plus heureux ? Le problème ne vient pas de vous. Le problème, c’est le pouvoir que vous donnez aux autres.

Learning how to maintain strong, harmonious work relationships is essential. Unfortunately, at some point in your career, you'll have to work with people whose personalities or habits make every interaction with them a trial.

Conflict is an opportunity. Use it wisely and you will unlock value in you, your team and your organisation.

Does it seem that good ideas go nowhere at your company, that meetings are often a waste of time, and that nobody seems to be in charge? In Getting It Done, Roger Fisher and Alan Sharp tackle the inertia that afflicts many groups.

“Accountability is the glue that ties commitment to the result." This quote, from author Bob Proctor, illustrates perfectly the key role accountability plays in personal and organizational success....

Your management mentor in a book! This is the go-to guide on making good decisions, helping teams work together, dealing with people problems, and achieving goals when you're newly in charge or looking to brush up on your leadership skills....

The Charismatic Leader: 21 Skills for Connecting with People unveils John Maxwell's roadmap to more impactful leadership through the power of charisma.

Over the years, Ury has discovered that the greatest obstacle to successful agreements and satisfying relationships is not the other side, as difficult as they can be....

Don't Get Mad at Penguins offers an indispensable tool kit for engaging and harnessing healthy conflict to drive success and happiness, and eliminate the pain and stress of toxic conflict....

How to avoid the number one management problem and never let people take advantage of you again....

This book explains the research behind our emotional response to awful colleagues and shows how to build the empathy and resilience to make those relationships more productive....

Stoic at Work is for anyone with a job, applying ancient wisdom to the modern workplace set out in 49 rules....

This book will inspire you to control the negotiation before you enter the room....