Difficult Work

An explosive boss, a controlling boyfriend, a gaslighting colleague, an interfering mother-in-law, a friend who talks only about herself - we all know them, but how do we deal with them? Difficult people take over our lives. They live rent-free in our heads. We steel ourselves before we meet...

For years, Sebastian has been lying to himself, doing whatever it took to convince himself that Mikey was just his best friend and the pain in the ass that he couldn’t stop thinking about; and now... He would do absolutely anything to stop screwing this up, but that probably wasn’t going to happen, not with his brother determined to help him. With every soul-crushing piece of advice his brother threw his way, Sebastian found himself thinking about everything that he had to lose if Mikey didn’t feel the same way and wondered if he was about to make the biggest mistake of his life.

Fully revised and updated—the national bestselling communication skills guide that will help you achieve personal and professional success one conversation at a time. The master teacher of positive change through powerful communication, Susan Scott wants you to succeed. To do that, she...

Helen Lewis argues that feminism’s success is down to complicated, contradictory, imperfect women who fought each other as well as fighting for equal rights. Too many of these pioneers have been whitewashed or forgotten in our modern search for feel-good, inspirational heroines. It’s time to reclaim the history of feminism as a history of difficult women.

Read by the authors. An essential guide to master any workplace conflict with confidence and ease, have less drama, better results, and thrive at work. In many workplaces today, workplace conflict is an escalating issue. The shift to remote work and hybrid teams has left many people longing for...

An attachment-based guide to dealing with challenging people Do you sometimes dread work because you don't want to face more drama with your co-worker? Have you spent significant time and money on therapy trying to work on painful romantic relationships that ultimately became messy break-ups? Do...

The women in these stories live lives of privilege and of poverty, are in marriages both loving and haunted by past crimes or emotional blackmail. A pair of sisters, grown now, have been inseparable ever since they were abducted together as children and must negotiate the elder sister's marriage. A woman married to a twin pretends not to realize when her husband and his brother impersonate each other. A stripper putting herself through college fends off the advances of an overzealous customer.

Penguin presents the audiobook edition of Superthinking by Gabriel Weinberg and Lauren McCann, read by Rene Ruiz. You want to make better decisions. You want to be right more of the time professionally and personally. However, being more right consistently is a hard problem because the world is...

At the heart of dealing with difficult people is handling their—and your own—emotions. How do you stay calm in a tough conversation? How do you stay unruffled in the face of passive-aggressive comments? And how do you know if you're difficult to work with? This book explains the research behind our emotional response to awful colleagues and shows how to build the empathy and resilience to make those relationships more productive.

Workplaces are filled with all types of people, and some of them can be very difficult to get along with. By understanding difficult people and their behaviors, a savvy individual can resolve the awkward and problematic situations they create. Dealing with Difficult People looks at difficult behavior - what drives it and how to cope with it by managing aggression, avoiding awkward situations, and keeping calm. This third edition provides tools and techniques for dealing with difficult customers, difficult people in the digital sphere, and difficult bosses.

This book contains some proven techniques for managing yourself, as well as managing difficult people. If you gain a better understanding of yourself, build your confidence, and use these techniques, then you’ll make your life a whole lot easier.

Master workplace conflict and protect your emotional boundaries to instantly stop toxic behavior in its tracks. If your morning commute is filled with anxiety over office politics, passive-aggressive emails, or micromanaging bosses, it is time to reclaim your peace. Transform a draining workday...

Ever found yourself stuck in a conversation with someone who just won't listen, or worse, keeps twisting everything to suit their needs? Dealing with difficult people can feel like navigating a minefield, especially when you need to keep the peace without losing your mind. Whether it's a narcissist, a manipulator, or that one coworker who thinks they're always right, this guide is here to help you regain control.

You know the feeling. You're in a conversation at work. Someone questions you, interrupts you, or pushes too far. And suddenly, your mind goes blank. Later, you replay everything. You think of what you should have said. But in the moment, you freeze. This book changes that.

Do you hate the people you work with? The simple fact of the matter is that when a number of people are gathered together for any length of time, there are going to be problems. It's just not easy for everyone to get along. But, short of quitting your job, what can you do?

Master workplace conflict and transform tough feedback into unshakeable team trust with this leadership playbook. Perfect for your morning commute, this audio guide replaces pre-meeting anxiety with calm, steady confidence. Stop dreading emotional reactions and start treating high-stakes...

Master conflict resolution and set healthy boundaries with this empowering guide to effective communication skills. If you constantly overthink upcoming meetings, dread pushing back against a demanding boss, or replay arguments for days, you need a new strategy. Stop defaulting to the exhaustion...

In Engagement, best-selling authors Lee G. Bolman and Joan V. Gallos offer a compelling workplace parable to illustrate the strategies and skills needed to make unworkable relationships positive and productive. The audiobook introduces the four-step SURE model, which offers rules of engagement for staying alert, grounded, and productive when faced with the prickly, taxing, or toxic folks who block progress.

Overcome career-stalling anxiety and master workplace communication to unlock your ultimate professional growth. Whether you are listening during your morning commute to prep for a high-stakes meeting or trying to find calm before a tough performance review, this guide replaces fear with...

Being funny and approachable at work isn’t just about cracking jokes behind the water cooler. It’s an art form, my friend—a delicate balance where timing, context, and audience reception matter more than your last failed attempt at stand-up comedy. Your workplace antics can lighten the mood, engage your team, and turn dreadfully boring meetings into trendier talk shows.