Try free for 30 days

A 30-day trial plus your first audiobook free.
1 credit/month after trial—to buy any title you like, yours to keep.
Listen all you want to a selection of thousands of Audible Originals, audiobooks and podcasts.
$16.45 a month after 30 day trial. Cancel anytime.
Engagement cover art

Engagement

By: Lee G Bolman, Joan V Gallos
Narrated by: Anne Flosnik
Free with 30-day trial

$16.45/month after 30 days. Cancel anytime.

Buy Now for $22.99

Buy Now for $22.99

Pay using voucher balance (if applicable) then card ending in
By confirming your purchase, you agree to Audible's Conditions Of Use and Privacy Notice and authorise Audible to charge your designated credit card or another available credit card on file.

Publisher's Summary

In Engagement, best-selling authors Lee G. Bolman and Joan V. Gallos offer a compelling workplace parable to illustrate the strategies and skills needed to make unworkable relationships positive and productive. The audiobook introduces the four-step SURE model, which offers rules of engagement for staying alert, grounded, and productive when faced with the prickly, taxing, or toxic folks who block progress, weigh you down, undermine your confidence, leave chaos in their wake, and cause a disproportionate share of headaches and sleepless nights.

Bolman and Gallos advocate that deeply engaging oneself, one another, and the situation is the best route to transform difficult relationships. They show how to unhook from the anger, stress, and frustration that limit your ability to see and appreciate better possibilities.

Working with difficult people - a problem employee, bully boss, chronically complaining coworker, mean-spirited associate, Machiavellian teammate, or troubled colleague - all take a combination of strategy, confidence, determination, and skill. The authors show how to apply the four-step SURE model for overcoming the obstacles and frustrations that difficult people present.

Because it is written as a parable, Engagement offers you the opportunity to slow down and think about your reactions, compare your solutions with others, and view events through multiple perspectives - your own, the authors', and the characters' in the story.

Engagement helps you to better understand yourself, respond more effectively in your workplace, and handle challenges in ways that bring out the best in you and others.

©2016 Lee G. Bolman and Joan V. Gallos (P)2017 Gildan Media LLC

What listeners say about Engagement

Average Customer Ratings

Reviews - Please select the tabs below to change the source of reviews.

In the spirit of reconciliation, Audible acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.