Showing results by publisher "Matrix Digital Publishing" in Business & Careers
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Motivating Your Staff for Better Performance
- Build Trust and Motivate People
- By: Brian B Brown
- Length: 2 hrs and 21 mins
- Unabridged
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Business owners and managers are under increasing pressure to perform. Never has there been a better time to practice good people motivation and management techniques. Lack of employment security and flexible working contracts have reduced the level of loyalty, so more emphasis needs to be placed on building positive relationships with people. Traditional carrot-and-stick management techniques no longer work.
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Motivating Your Staff for Better Performance
- Build Trust and Motivate People
- Length: 2 hrs and 21 mins
- Release date: 05-02-2008
- Language: English
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Being Positive and Staying Positive
- By: Pauline Rowson
- Narrated by: uncredited
- Length: 2 hrs and 17 mins
- Unabridged
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Changing work patterns, pressures of this fast-paced life, family problems, life cycle changes, and poor health can leave even the most positive of us feeling negative. So how do we cope when this happen? How do we resist the pressure to be all things to all men? How do we handle the guilt when we feel we are failing and inadequate? How can we learn to be more focused? This practical, easy, step-by-step guide shows you how to find contentment with yourself.
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Being Positive and Staying Positive
- Narrated by: uncredited
- Length: 2 hrs and 17 mins
- Release date: 20-09-2007
- Language: English
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Beat Depression - 50 Things You Can Do Today
- An Easy Self-Help Guide
- By: Paul Vincent
- Narrated by: Sarah Campbell
- Length: 2 hrs
- Unabridged
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A feast of ideas, practical suggestions and background information on how you can improve your mood instantly, and get on with living your life. These step by step solutions are diverse, and not tied down to any one discipline. Start a new life today!
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Beat Depression - 50 Things You Can Do Today
- An Easy Self-Help Guide
- Narrated by: Sarah Campbell
- Length: 2 hrs
- Release date: 26-03-2008
- Language: English
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The 7 Biggest Mistakes When Making Sales Calls
- By: David Ryder
- Narrated by: David Ryder
- Length: 26 mins
- Unabridged
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You need customers but don't know how to get them. You do NOT want: gurus talking in lofty terms about having the right attitude, understanding psychology and other great sounding but ultimately unhelpful theories. You do want: a SIMPLE, practical guide on how to sell over the phone or how to arrange meetings that you can convert to sales. No gimmicks. No tricks. No nonsense.
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The 7 Biggest Mistakes When Making Sales Calls
- Narrated by: David Ryder
- Length: 26 mins
- Release date: 26-03-2008
- Language: English
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Non-member price: $6.99 or 1 Credit
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Golden Rules - Handling Objections
- By: David Ryder
- Narrated by: David Ryder
- Length: 42 mins
- Unabridged
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In this book, David Ryder, who has 20 years' experience of field and telesales, exposes the key strategy to handling objections. This book will equip you with the tools you need not just to resolve objections, but to prevent them from even coming up in the first place. You'll keep the prospect on side and have them asking you what the next step is!
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Golden Rules - Handling Objections
- Narrated by: David Ryder
- Length: 42 mins
- Release date: 26-03-2008
- Language: English
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Successful Selling
- The Easy Step-by-Step Guide
- By: Pauline Rowson
- Length: 1 hr and 58 mins
- Unabridged
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We are all in the business of selling. Selling our products and our services, selling our company, and especially selling ourselves. So whether you are selling business to business, or business to consumer, this audiobook will tell you in simple steps how to close more sales and win more business.
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Successful Selling
- The Easy Step-by-Step Guide
- Length: 1 hr and 58 mins
- Release date: 07-08-2007
- Language: English
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Telemarketing, Cold Calling and Appointment Making
- The Easy Step by Step Guide
- By: Pauline Rowson
- Narrated by: Ben Ottridge
- Length: 1 hr and 57 mins
- Unabridged
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Telemarketing presents companies with some great opportunities to win more business. If done professionally it can help you to stimulate orders, generate leads, and build rapport with your customers. If done incorrectly you can lose business, alienate your customers, and destroy your organisation's reputation. In addition, you might fall foul of the law. So it pays to get it right. Here's how.
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Telemarketing, Cold Calling and Appointment Making
- The Easy Step by Step Guide
- Narrated by: Ben Ottridge
- Length: 1 hr and 57 mins
- Release date: 18-09-2008
- Language: English
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Marketing to Win More Business
- Actively Market Your Business to Attract Customers
- By: Pauline Rowson
- Length: 2 hrs and 2 mins
- Unabridged
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This guide is primarily concerned with the safety of the person and the minimising of the potential of physical conflict and personal injury. This guide looks at awareness of potential behaviour patterns that may lead to aggressiveness; avoidance of situations where the potential for aggressive behaviour exists; interpretation of non-verbal communications signals; control and de-escalation techniques; an outline of techniques for your personal safety.
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Marketing to Win More Business
- Actively Market Your Business to Attract Customers
- Length: 2 hrs and 2 mins
- Release date: 05-02-2008
- Language: English
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Giving Confident Presentations
- Improve Your Public Speaking and Get the Results You Want
- By: Brian Lomas
- Length: 2 hrs and 2 mins
- Unabridged
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Making a presentation strikes fear into many hearts. It ranks alongside going to the dentist or being put into a cage with a hungry lion or two! Wherever it sits along the fear scale for you, this guide is designed to get through it if not actually reaching the point of enjoying giving a presentation. This guide includes: how to research and prepare a presentation; how to structure a presentation; how to manage information overload; how to use scripts, prompts, visual aids, and handouts; and more.
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Giving Confident Presentations
- Improve Your Public Speaking and Get the Results You Want
- Length: 2 hrs and 2 mins
- Release date: 29-01-2008
- Language: English
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Writing Advertising Copy
- How to Write Copy that Boosts Response Rates and Gets Results
- By: Pamela Brooks
- Length: 1 hr and 47 mins
- Unabridged
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Copywriting is easy, isn't it? Just put a few words together and stick it in the newspaper, or send out a letter and wait for the orders to flood in. Well, if you want throw money away, then that is exactly what you do. But planning and using the right techniques will make your advertisement or letter more effective and get you results. This guide looks at how to write copy for advertisements, brochures, flyers, and direct mail.
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Writing Advertising Copy
- How to Write Copy that Boosts Response Rates and Gets Results
- Length: 1 hr and 47 mins
- Release date: 22-04-2008
- Language: English
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Handling Confrontation at Work
- Psychological Self Defense for the Workplace
- By: Gerry Williams
- Length: 2 hrs and 23 mins
- Unabridged
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This guide is primarily concerned with the safety of the person and the minimising of the potential of physical conflict and personal injury.
This guide looks at awareness of potential behaviour patterns that may lead to aggressiveness; avoidance of situations where the potential for aggressive behaviour exists; interpretation of non-verbal communications signals; control and de-escalation techniques; an outline of techniques for your personal safety.
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Handling Confrontation at Work
- Psychological Self Defense for the Workplace
- Length: 2 hrs and 23 mins
- Release date: 05-02-2008
- Language: English
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Golden Rules - Effective Listening
- By: David Ryder
- Narrated by: David Ryder
- Length: 55 mins
- Unabridged
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In this book, David Ryder, who has 20 years' experience of field and telesales, takes you step by step through this essential element of the sale. He explains how to prepare, what questions to ask, when to speak, what to say and how to stack the odds in your favour so that the prospect will want you to take them on as a client
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Golden Rules - Effective Listening
- Narrated by: David Ryder
- Length: 55 mins
- Release date: 26-03-2008
- Language: English
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Better Budgeting for Your Business
- Optimize Your Company's Financial Performance
- By: Brian B. Brown
- Narrated by: uncredited
- Length: 1 hr and 57 mins
- Unabridged
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In an increasingly cost conscious world, control over your organisation's income and expenditure is vital. For most successful organisations this control begins with a Budgeting process that sets the scene and forms the basis for the business operation for the year ahead. But for many people budgeting is a time-consuming nuisance to be endured with as little patience and commitment as is possible, sometimes with little or no understanding of what it entails.
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Better Budgeting for Your Business
- Optimize Your Company's Financial Performance
- Narrated by: uncredited
- Length: 1 hr and 57 mins
- Release date: 22-01-2008
- Language: English
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Are Your Customers Being Served?
- By: Pauline Rowson
- Length: 1 hr and 32 mins
- Unabridged
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This audiobook looks at how you can win more business by retaining customers and gaining recommendations from them; how to satisfy your customers needs; how to develop an effective customer-service policy; how to use positive behaviour and attitude to win more business; how to build a better rapport with your customers; and how to handle anger, complaints, and difficult customers and turn them into satisfied customers.
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Are Your Customers Being Served?
- Length: 1 hr and 32 mins
- Release date: 20-09-2007
- Language: English
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Communicating with More Confidence
- The Easy Step-by-Step Guide
- By: Pauline Rowson
- Length: 2 hrs and 32 mins
- Unabridged
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Communicating effectively should be the simplest thing in the world, we talk and listen...or do we? And is that all there is to it?
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Communicating with More Confidence
- The Easy Step-by-Step Guide
- Length: 2 hrs and 32 mins
- Release date: 15-01-2008
- Language: English
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Writing a Business Plan
- And Making it Work
- By: Brian B Brown
- Length: 1 hr and 59 mins
- Unabridged
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Why should you use your valuable time creating a document that tries to look into the future while the world is changing around you? How can you decide now what you will be doing in one year's time, or three or even five?
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Writing a Business Plan
- And Making it Work
- Length: 1 hr and 59 mins
- Release date: 13-02-2008
- Language: English
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Fundraising for Your School
- By: Pauline Rowson
- Length: 3 hrs
- Unabridged
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This book will help those schools who wish to generate extra money outside of statutory funding to fund innovative projects, capital build programmes, staffing costs and other initiatives.
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Fundraising for Your School
- Length: 3 hrs
- Release date: 25-03-2008
- Language: English
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Fewer, Shorter, Better Meetings
- By: Brian Lomas
- Narrated by: David Ryder
- Length: 1 hr and 47 mins
- Unabridged
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This easy step by step guide will show you: how to make meetings more effective; how to get meetings off to the right start; how to get difficult messages across; how to encourage participation; how to manage conflict in meetings; how to set agendas and keep the meeting focused; whether or not to call a meeting; and the alternatives to meetings.
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Fewer, Shorter, Better Meetings
- Narrated by: David Ryder
- Length: 1 hr and 47 mins
- Release date: 29-01-2008
- Language: English
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Building a Positive Media Profile
- The Easy Step-by-Step Guide
- By: Pauline Rowson
- Length: 1 hr and 55 mins
- Unabridged
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Editorial coverage carries at least two and a half times the weight of advertising. It is a very cost effective way of raising an organisation's profile. This audiobook looks at how to build a positive media profile for an organisation. It provides information on how the media work and how to build good media relations. It also shows how to write a news release and get it published, how to conduct a radio and TV interview, and how to handle a bad news story.
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Building a Positive Media Profile
- The Easy Step-by-Step Guide
- Length: 1 hr and 55 mins
- Release date: 02-01-2008
- Language: English
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Managing Change
- Adapt and Evolve Your Organisation to Keep Ahead in a Changing World
- By: Brian B Brown
- Length: 1 hr and 52 mins
- Unabridged
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A certainty in life is that things will change - sometimes bringing new experiences we enjoy and at other times those we would prefer to avoid. While change may be certain, our natural aversion to it creates conflicting pressures.
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Managing Change
- Adapt and Evolve Your Organisation to Keep Ahead in a Changing World
- Length: 1 hr and 52 mins
- Release date: 05-02-2008
- Language: English
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