Showing titles in Communication & Social Skills

The first book to explore the distinct personality style of the otrovert ― someone who lacks the communal impulse and does not fit in with any social group, regardless of its members ― and to reveal all the advantages of being an otrovert and how otroverts contribute to the world. If you were the kid who never wanted to go to summer camp, if you prefer spending time with friends one-on-one than going to parties, and if you often engage in acts of silent rebellion against group norms and traditions, you are very likely an otrovert.

Good communiation is essential to any healthy relationship, whether it's between spouses, family members, friends, or co-workers. In this book Susan Chapman, a marriage and family therapist and a longtime meditation teacher, explains how mindfulness can be brought to bear in the way we speak and listen to each other so that we can strengthen our connections and better accomplish our goals.

Brought to you by Penguin. FROM COMMUNICATION EXPERT JEFFERSON FISHER: THE DEFINITIVE GUIDE TO MAKING YOUR NEXT CONVERSATION THE ONE THAT CHANGES EVERYTHING. What’s the best way to handle a heated conversation? How do I stand my ground with confidence? Is there an effective way to work with...

Brought to you by Penguin. THE HUGE INTERNATIONAL BESTSELLER A former FBI hostage negotiator offers a new, field-tested approach to negotiating - effective in any situation. After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a...

From two times number one Sunday Times bestselling author, James Smith, comes HOW TO BE CONFIDENT – the third instalment in James’ no-nonsense guides to gaining the tools to empower your decision-making and change your life. Now, more than ever, we are so often lost within a cycle of...

Updated for today’s readers, Dale Carnegie’s timeless bestseller How to Win Friends and Influence People is a classic that has improved and transformed the professional and personal and lives of millions. One of the best-known motivational guides in history, Dale Carnegie’s groundbreaking...

Instantly discover what's really going on around you!Know the truth before you ever hear a word! Approximately 80% of communication is expressed nonverbally. When you know how to unlock the secrets of people's nonverbal cues, you'll always have the upper hand in any situation.

In our technology-saturated, social-media-connected world, why are so many people feeling disconnected? Behind the false security and pseudo connections of our screens, we’ve lost the ability to engage in healthy, meaningful, real-life interactions. But we were made for connection—and there is a skill set that can help you own your impact, strengthen your relationships, and make every interaction count.

Random House presents the audiobook edition of Rising Strong, written and read by Brené Brown. The physics of vulnerability is simple: If we are brave enough often enough, we will fall. This is a book about what it takes to get back up and how owning our stories of disappointment, failure, and...

'Full of compelling advice on how to lead more effectively by choosing your words more wisely' -ADAM GRANT, author of Originals and Give and Take Your words matter more than you think Most of us use the language we inherited from a time when workers worked with their hands and managers worked...

33 Strategies of War is a comprehensive guide to the subtle social game of everyday life, informed by the most ingenious and effective military principles in war. It's the I-Ching of conflict, the contemporary companion to Sun Tzu's The Art of War, and is abundantly illustrated with examples from history, including the folly and genius of everyone from Napoleon to Margaret Thatcher, Hannibal to Ulysses S. Grant, movie moguls to samurai swordsmen.

Simon Sinek's iconic global bestseller has sold more than three million copies by asking a simple fundamental question: Why are some people and organisations more innovative, more influential, and more profitable than others? The answer to why is another why. Leaders like Martin Luther King Jr., Steve Jobs, and the Wright Brothers had little in common, but they all started with a WHY. They realized that people won't truly buy into an idea, a movement, a product or a service until they understand the WHY behind it.

We all want to be liked and appreciated by the people around us, but some of us may let this desire dictate our choices and behaviors in a way that can become unhealthy. In How to Stop People-Pleasing, psychology professor Dr. Wind Goodfriend examines what drives many of us to sacrifice our well-being to please others and offers guidance on how you can set healthy boundaries and start prioritizing yourself.

How do you get rid of unwanted guests? What do you do if there's a racket in the quiet carriage? How should you eat peas, and behave in queues? How to behave, like how to punctuate, is an aspect of life that many are no longer taught. Thankfully, Sandi Toksvig has come to the rescue with her entertaining guide to modern manners, with characteristic wit and perceptiveness.

John C. Maxwell has been a public speaker and motivational teacher for more than fifty years. He is one of only eight people on the planet who have been awarded Toastmaster’s Golden Gavel and been inducted into the National Speakers' Association Hall of Fame. In The 16 Undeniable Laws of Communication: Apply Them and Make the Most of Your Message, he shares everything he’s learned from a lifetime of communication.

OVER HALF A MILLION COPIES SOLD A must-have resource for anyone who lives or works with young kids, with an introduction by Adele Faber, coauthor of How to Talk So Kids Will Listen & Listen So Kids Will Talk, the international mega-bestseller The Boston Globe dubbed “The Parenting Bible.”...

The most effective leaders know how to connect with people. It's not about power or popularity, but about making the people around you feel heard, comfortable, and understood. While it may seem like some folks are born with a commanding presence that draws people in, the fact is anyone can learn...

Dysregulation is often referred to as being triggered or upset. Quite often people who are unaware of their dysregulation are angry, explosive, or they might shut down or be overly emotional. Dysregulation can be exaggerated by difficult past experiences - especially in childhood. It is also useful to understand that dysregulation is the CORRECT expression of a properly functioning nervous system - everyone can become dysregulated at times.

Brought to you by Penguin. **Now on Netflix as The Call to Courage** Every time we are introduced to someone new, try to be creative, or start a difficult conversation, we take a risk. We feel uncertain and exposed. We feel vulnerable. Most of us try to fight those feelings - we strive to appear...

Brought to you by Penguin. When was the last time you listened to someone, or someone really listened to you? This life-changing book will transform your conversations forever As a society, we’ve forgotten how to listen. Modern life is noisy and frenetic, and technology provides constant...