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Never Split the Difference

Negotiating as if Your Life Depended on It
Narrated by: Michael Kramer
Length: 8 hrs and 7 mins
Categories: Business, Career Skills
5 out of 5 stars (309 ratings)

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Publisher's Summary

Penguin presents the audio edition of Never Split the Difference, by Chris Voss and Tahl Raz, read by Michael Kramer.

The huge international best seller.

A former FBI hostage negotiator offers a new, field-tested approach to negotiating - effective in any situation. 

After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a kidnapping negotiator brought him face-to-face with bank robbers, gang leaders and terrorists. Never Split the Difference takes you inside his world of high-stakes negotiations, revealing the nine key principles that helped Voss and his colleagues succeed when it mattered the most - when people’s lives were at stake. 

Rooted in the real-life experiences of an intelligence professional at the top of his game, Never Split the Difference will give you the competitive edge in any discussion.

©2019 Chris Voss and Tahl Raz (P)2019 Orion Publishing Group

What members say

Average Customer Ratings

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    3 out of 5 stars

Great Info. shit voice

why on Earth. would you want to listen to a tour writer? Really good info. But Jesus it sounds so so so bland

1 of 1 people found this review helpful

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The negotiation counterpart of "Extreme Ownership"

Highly practical and easy to follow, as well as highly engaging for a topic that is often boring or overwhelming.

1 of 1 people found this review helpful

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Negotiating blueprint for life, family and work

I thoroughly enjoyed this book! I appreciate the skill, the way you weaved fascinating stories throughout your teaching made it easy for me to listen. strongly recommend this for anyone who has to negotiate.

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Good listen

It took me a bit to get into and whilst talking about kidnappings and bank holdups is unrelatable to most, it was when you did start to think about everyday situations that it started to make sense.

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Well worth a read

A different look at negotiating and real world examples. An interesting take on tactics to get the most out of negotiating

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Chris Voss is AWESOME

This one of the most enjoyable and useful books I have ever read. Chris provide some incredible insights into negotiations which I never thought possible. He is inspiring and motivating. Can’t wait for more from Chris.

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Thoroughly explained but straightforward

Useful and relatable scenarios that are also explained and analysed. Language level perfect and easily understood. Glad there's also a summary of the chapters as there's a lot to take in!

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Brilliant

Well worth the time. I Will be putting into practice. I love his approach to negotiate.

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Great listen

Fantastic book to listen too , great practical information that can be used in all facets of life 😁

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Actionable Steps on the Art of Negotiating

Loved every bit of it! So much so, I'm reading through it again. Kudos, Chris Voss.

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  • Amazon Customer
  • 27-11-2019

Amazing book on negotiation

Never split the difference shares valuable insights from decades of negotiation experience.

Techniques such as mirroring, labelling emotions, tactical empathy, and calibrated questions will forever be in my future negotiation arsenal.

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  • Sagar Godbole - सागर गोडबोले
  • 21-11-2019

अतिशय व्यावहारिक पुस्तक !

अतिशय व्यावहारिक पुस्तक

वाचायला सुरुवात करताना थोड्या शंका होत्या , कुठ FBI कुठ आपला धंदा, पण जस वाचत गेलो तस लक्षात आल की यात सांगितलेली लोकांची लक्षण ही रोज आपल्या आजूबाजूला दिसतात. पुस्तकात काही पद्धती (methods ) सांगण्यात आल्या आहेत त्या नक्कीच वापरता येण्यासारख्या आहेत. सगळ्या पद्धती उपयुक्त आहेतच , मला आवडलेल्या पद्धती म्हणजे "Mirroring " , "Labeling " आणि "Calibrated Questions".

माणूस हा निर्णय घेताना अगदी तर्कसंगतच निर्णय घेतो अस नाही तर बऱ्याच वेळेस नो मानसिक प्रतिक्रिया म्हणून निर्णय घेतो. मराठीत म्हणतात की समोरच्याला समजून घ्या म्हणजे काय तर "सम" त्याच्या बरोबर , त्याच्या लेवल ला जाऊन बोला .

चांगल पुस्तक आहे , लेखकाला धन्यवाद !

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  • Cynthea Wellings
  • 26-10-2019

Good book with a lot of new ideas

Very helpful book. Chris Voss has a lot of practical examples embedded in the book which assists you to learn.

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  • Anonymous User
  • 21-10-2019

Intriguing Truths

This one goes right to the top of the "things I instinctively knew but have never been able to express" pile. Real-life self-help with literal application. I will be reading this one again and again.

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  • Mohamed Anwar Sh Aldin
  • 10-10-2019

Killer!

very practical and engaging book!
it changed my mind in SO MANY aspects i took for granted.

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  • Anonymous User
  • 04-10-2019

amazing listen

I am 80% through this book and I already want to really listen to it again.

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  • T
  • 12-09-2019

tips and tricks to help in negotiations

good listen, but make sure you listen all the way, don't negotiate until you have heard it all!

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  • Treyeth
  • 03-09-2019

Amazing book

Great, informative listen that will benefit your life. As having no former training on negociation, I couldn't have hoped for a better introduction to this field than this book.

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  • Lizari
  • 29-08-2019

widely applicable

This book can help anyone who works with people for a living - no matter the context. I think it will even help parents with kids! Great narrating and interesting stories that go along with the principles.

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  • Anonymous User
  • 19-08-2019

You Must listen this book!

Great book, you will get so much value than other book in negotation. You will be listening many times

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  • Lindsay Macvean
  • 06-08-2019

Revolutionary for my life

From changing the way I talk to my partner, turning a usual argument into a loving exchange. To getting me everything I have ever wanted and avoiding the wimp deal where I just accept what I am offered.

This book is changing me life. I have listened to it and bought the hard copy and turned it into a complete system for every conversation I have.

8 of 9 people found this review helpful

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  • Ahmed Rehan
  • 10-11-2019

Fantastic listen. Knowledge packed!

As a business owner, the skills to negotiate a good deal are priceless. The author’s life experience and depth on negotiations are very apparent throughout this book. The stories are engaging and packed with knowledge.

Great listen. Highly recommended.

2 of 2 people found this review helpful

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  • Amazon Customer
  • 19-11-2019

Outstanding and interesting

Excellent , one of the best books for some time . Extremely interesting especially when the author relates issues to real life situations .

1 of 1 people found this review helpful

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  • Tom
  • 12-11-2019

Some gems to try in negotiations

There are undoubtedly some great tidbits of advice for negotiation strategies to be found in this book and overall I thought it was a useful, fairly easy listen. I do wish that there had been more shared on the science behind the tactics as you just get a touch of that and have to believe that there is much more to it.

1 of 1 people found this review helpful

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    5 out of 5 stars
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  • Amazon Customer
  • 29-10-2019

changed my life

ever feel you are always obliged to answer something? or always feel like you always get a bad deal and think back later and ask yourself "i wish i said that!"?

This is the book for you. The idea of speech mirrors, emotional labels combined with calibrated questions has allowed me to understand how people use language in order to influence perspectives and always make sure i get the answers to my assumptions.

unbelievable read. 5 stars

1 of 1 people found this review helpful

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  • Crystal Rose
  • 25-09-2019

Excellent Book - Highly Recommend A+++++

I loved this book, I couldn't recommend it highly enough. I've read many negotiation books and this has to be one of the best I've listened to.

1 of 1 people found this review helpful

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  • The Karmacist
  • 25-09-2019

Must read!

Very practical and useful techniques delivered in an engaging tone. Very interesting examples used ranging from daily office life to nail biting hostage situations

1 of 1 people found this review helpful

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  • T S
  • 30-07-2019

Interesting and great use of examples

Concise, focused and helpful. The examples helped a novice like me better understand how the concepts would be implemented.

3 of 4 people found this review helpful

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  • TheUnseendimension
  • 28-11-2019

Man, wish I had read this earlier

There aren't that many books on audible that I have enjoyed as much as I have this one and not just that but also found useful. The example stories bring the points home, the reader is excellent and really plays the part and uses the voice just thr way the book says, the techniques mentioned are easy to understand and remember. I only wish I had read this earlier, would have been interesting to see if i would have paid a different price for my house and car. Better late than never i suppose, I now find myself actively listening in and picking up queues and even trying the many techniques. Really enjoyed the listen which I will be sharing with others no doubt.

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  • Andre
  • 15-11-2019

Amazing...

I have to say that this book opened my eyes to the subtleties of communication. This book is packed with an array of tools and skills that will help you in every area of your life.

Really amazing. Highly recommend this book.