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Never Split the Difference

Negotiating as if Your Life Depended on It

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Never Split the Difference

By: Chris Voss, Tahl Raz
Narrated by: Michael Kramer
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THE HUGE INTERNATIONAL BESTSELLER

A former FBI hostage negotiator offers a new, field-tested approach to negotiating - effective in any situation.

After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a kidnapping negotiator brought him face-to-face with bank robbers, gang leaders and terrorists. Never Split the Difference takes you inside his world of high-stakes negotiations, revealing the nine key principles that helped Voss and his colleagues succeed when it mattered the most - when people's lives were at stake.

Rooted in the real-life experiences of an intelligence professional at the top of his game, Never Split the Difference will give you the competitive edge in any discussion.

'My pick for book of the year.' Forbes

'Who better to learn [negotiation] from than Chris Voss, whose skills have saved lives and averted disaster?' Daily Mail

'A business book you won't be able to put down.' Fortune

© Chris Voss 2016 (P) Penguin Audio 2019

 Career Success Communication & Social Skills Forecasting & Strategic Planning Management & Leadership Meetings & Presentations Negotiating Personal Development Psychology Psychology & Mental Health Relationships Business Inspiring Thought-Provoking Career
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Critic Reviews

Such a great book that is relevant to more than just FBI negotiations: it's relevant to my relationship with my partner, to my business, to everything in between. It's relevant to all interactions I have with all humans, and that's testament to why it has sold so many copies worldwide. (Steven Bartlett, entrepreneur and host of the Diary of a CEO podcast)
Never Split The Difference is a guide to negotiation drawing on the lessons Voss learned when he was working as the FBI's lead hostage negotiator . . . he has the most amazing stories about dealing with criminals and terrorists. I love that all of his insights are really practical in day-to-day life too. (Jake Humphrey, presenter and co-author of HIGH PERFORMANCE)
Filled with insights that apply to everyday negotiations.
A brilliant book.
Negotiation, as someone once said, is 'the art of letting someone else have your own way'. It's an art well worth learning. And who better to learn from than Chris Voss, whose skills have saved lives and averted disaster?
As an FBI hostage negotiator, Chris Voss has come face-to-face with all sorts of criminals, including kidnappers, bank robbers, and terrorists. In this book, he teaches negotiation tactics that you can use even if your life depended on it.
A stupendous book.
A master of persuasion.
It's rare that a book is so gripping and entertaining while still being actionable and applicable, especially with business books. Every few pages I read, I found myself writing down negotiation tips and ideas I wanted to test with our sales team and clients.
Every so often, you read a book that becomes a part of you. For some, it's a childhood-defining series like Harry Potter. Others find themselves in poetry or memoirs. My recent pivotal read was Chris Voss's Never Split the Difference . . . He showed me the importance of selling solutions to customers' problems rather than simply features. Along the way, he refined my communication style in everything from high-stakes negotiations to cold emails.
All stars
Most relevant
Highly practical and easy to follow, as well as highly engaging for a topic that is often boring or overwhelming.

The negotiation counterpart of "Extreme Ownership"

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I could use the techniques in my conversations at home, work and everywhere I went even before finishing the book.

Loved It

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A different look at negotiating and real world examples. An interesting take on tactics to get the most out of negotiating

Well worth a read

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This book is brilliant. It combines the thrill of being part of the FBI with an insight into some interesting cases whilst showing you the tips, tricks and tactics that were used.

It is also refreshing to see that they have made mistakes in the past, and there are real-life examples of where you can use it yourself. Now I look forward to negotiations rather than give in our split the difference (win-win, not win-wimp).

Although the narrator sounds like a gangster from a 1950s black and white movie, that just adds to the charm!

Brilliant!

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Very good info and ideas for all types of negotiations
worth a listen and then listen again

Great information

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