Showing results by publisher "Brilliance Audio" in Workplace Culture
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Leading the Unleadable
- How to Manage Mavericks, Cynics, Divas, and Other Difficult People
- By: Alan Willett
- Narrated by: Tom Parks
- Length: 5 hrs and 51 mins
- Unabridged
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Difficult people are the worst part of a manager's job. Whether it comes from direct reports or people above, outbursts, irrational demands, griping, and other disruptions need to be dealt with - and it's your responsibility to do it. Leading the Unleadable turns this dreaded chore into a straight forward process that gently, yet effectively, improves behaviors.
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awesome
- By Anonymous User on 29-10-2018
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Leading the Unleadable
- How to Manage Mavericks, Cynics, Divas, and Other Difficult People
- Narrated by: Tom Parks
- Length: 5 hrs and 51 mins
- Release date: 29-11-2016
- Language: English
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The New Gold Standard
- 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
- By: Joseph A. Michelli
- Narrated by: Joseph A. Michelli, Tom Parks
- Length: 8 hrs and 12 mins
- Unabridged
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The New Gold Standard takes you on an exclusive tour behind the scenes of The Ritz-Carlton Hotel Company. Granted unprecedented access to the company's executives, staff, and its award-winning Leadership Center training facilities, bestselling author Joseph Michelli explored every level of leadership within the organization.
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Excellent
- By Louis on 27-11-2023
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The New Gold Standard
- 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
- Narrated by: Joseph A. Michelli, Tom Parks
- Length: 8 hrs and 12 mins
- Release date: 16-12-2014
- Language: English
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Going Lean
- How the Best Companies Apply Lean Manufacturing Principles to Shatter Uncertainty, Drive Innovation, and Maximize Profits
- By: Stephen A. Ruffa
- Narrated by: Jim Bond
- Length: 7 hrs and 19 mins
- Unabridged
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In the wake of economic downturn, foreign competition, spiking oil prices, and even war, American business throughout this decade has been thrust into crisis. To improve their performance, corporations everywhere have adopted a wide range of tools and techniques, yet many continue to struggle. Going Lean points to a better way.
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Going Lean
- How the Best Companies Apply Lean Manufacturing Principles to Shatter Uncertainty, Drive Innovation, and Maximize Profits
- Narrated by: Jim Bond
- Length: 7 hrs and 19 mins
- Release date: 10-04-2017
- Language: English
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Beating the Workplace Bully
- A Tactical Guide to Taking Charge
- By: Dr. Lynne Curry
- Narrated by: Nicol Zanzarella, Christopher Lane
- Length: 7 hrs and 35 mins
- Unabridged
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Bullies aren't limited to the playground. These days, they roam our offices and can be found everywhere from break rooms to boardrooms. They don't steal your lunch money, but they can make your work life a living hell - and even ruin your career. Whether the bully is a boss or a coworker...whether you're the target of manipulation, intimidation, verbal abuse, or deliberate humiliation, Beating the Workplace Bully will show you how to fight back.
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Highly recommended practical workbook for targets
- By Katie Katie Book Listener on 04-09-2016
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Beating the Workplace Bully
- A Tactical Guide to Taking Charge
- Narrated by: Nicol Zanzarella, Christopher Lane
- Length: 7 hrs and 35 mins
- Release date: 06-01-2016
- Language: English
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Trust Factor
- The Science of Creating High-Performance Companies
- By: Paul J. Zak
- Narrated by: Dan John Miller
- Length: 6 hrs and 28 mins
- Unabridged
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For decades, alarms have sounded about declining engagement. Yet companies continue to struggle with toxic cultures, and the low productivity and unhappiness that go with them. Why is "culture" so difficult to improve? What makes so many good employees check out? Neuroscientist Paul Zak shows that innate brain functions hold the answers. It all boils down to trust. When someone shows you trust, a feel-good jolt of oxytocin surges through your brain and triggers you to reciprocate.
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Strong affirmation and focus of contemporary management principles.
- By Anonymous User on 08-10-2023
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Trust Factor
- The Science of Creating High-Performance Companies
- Narrated by: Dan John Miller
- Length: 6 hrs and 28 mins
- Release date: 10-01-2017
- Language: English
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Burnout to Breakthrough
- Motivating Employees With Leadership Tools That Work
- By: Ina Catrinescu
- Narrated by: Kristin Watson Heintz
- Length: 7 hrs and 44 mins
- Unabridged
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Are your employees feeling exhausted, cynical, or just tuned-out? Do they frequently check their phones in meetings, and seem especially uninterested to hear about the next important organizational change? Ill too often or for too long? These are some of the classic warning signs of disengagement. In a perfect world, work should do so much for us. It should lend us purpose and a sense of meaning, offer us structure and stability. But invariably, something goes wrong - many employees have to pull themselves over the fence each day at a job that is burning them out.
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Yikes!!
- By Nick Smith on 03-03-2021
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Burnout to Breakthrough
- Motivating Employees With Leadership Tools That Work
- Narrated by: Kristin Watson Heintz
- Length: 7 hrs and 44 mins
- Release date: 04-09-2018
- Language: English
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Extreme Teams
- Why Pixar, Netflix, AirBnB, and Other Cutting-Edge Companies Succeed Where Most Fail
- By: Robert Bruce Shaw
- Narrated by: James Foster
- Length: 7 hrs and 4 mins
- Unabridged
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Managers want great teams, but most build them around decades-old ideas and practices made popular by companies that have lost their edge. Extreme Teams looks at the new generation of teams driving growth in today's most innovative firms. They do this by doing things differently: hiring the right person instead of the best person; focusing on one priority while leaving room to explore new ideas; creating an environment where people are comfortable dealing with the uncomfortable.
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Non fiction audio
- By S Schelosky on 25-08-2017
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Extreme Teams
- Why Pixar, Netflix, AirBnB, and Other Cutting-Edge Companies Succeed Where Most Fail
- Narrated by: James Foster
- Length: 7 hrs and 4 mins
- Release date: 06-02-2017
- Language: English
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Driven to Delight
- Delivering World-Class Customer Experience the Mercedes-Benz Way
- By: Joseph A. Michelli
- Narrated by: Joseph A. Michelli
- Length: 7 hrs and 31 mins
- Unabridged
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Driven to Delight offers an exclusive, behind-the-scenes look at CEO Steve Cannon and his leadership team's ambitious, multi-pronged strategy to elevate the company's customer experience to best-in-class across all brands and industries.
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Driven to Delight
- Delivering World-Class Customer Experience the Mercedes-Benz Way
- Narrated by: Joseph A. Michelli
- Length: 7 hrs and 31 mins
- Release date: 06-12-2015
- Language: English
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Turn Enemies into Allies
- The Art of Peace in the Workplace (Conflict Resolution for Leaders, Managers, and Anyone Stuck in the Middle)
- By: Judy Ringer, James Warda - foreword
- Narrated by: Coleen Marlo
- Length: 5 hrs and 29 mins
- Unabridged
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In today's workplace, managers, leaders, and HR professionals often believe they don't have the time to help employees navigate conflict. More often than not, however, it takes more time not to address conflict than to constructively intervene. But before you can successfully guide others in managing disagreements, you must be able to manage yourself - your mindset, presence, and behaviors.
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Turn Enemies into Allies
- The Art of Peace in the Workplace (Conflict Resolution for Leaders, Managers, and Anyone Stuck in the Middle)
- Narrated by: Coleen Marlo
- Length: 5 hrs and 29 mins
- Release date: 01-05-2019
- Language: English
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Working with Difficult People
- WorkSmart Series
- By: William Lundin Ph.D., Kathleen Lundin, Michael S. Dobson
- Narrated by: Jim Bond, Laural Merlington
- Length: 3 hrs and 1 min
- Unabridged
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Working with difficult people can reduce your morale, threaten your productivity, deplete your energy, and waste your time. But you don't have to be helpless in the face of other people's craziness! Knowing how to handle coworkers' disruptive behavior is one of the most important career skills you can have, allowing you to become a more valuable employee and a more self-reliant person.
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Working with Difficult People
- WorkSmart Series
- Narrated by: Jim Bond, Laural Merlington
- Length: 3 hrs and 1 min
- Release date: 07-04-2017
- Language: English
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Virtual Leadership
- Practical Strategies for Getting the Best Out of Virtual Work and Virtual Teams
- By: Penny Pullan
- Narrated by: Karen Cass
- Length: 8 hrs and 32 mins
- Unabridged
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Virtual working - also known as remote working, telecommuting, flexible working, or homeworking - is an important and growing trend in the global employment landscape. Its popularity has increased due to globalization and outsourcing. However, unlocking the benefits of virtual work depends largely on the organizational culture, management, and leadership to support it. Virtual Leadership identifies the challenges of virtual work and explains how to develop the facilitative leadership mindset to effectively manage people remotely.
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Virtual Leadership
- Practical Strategies for Getting the Best Out of Virtual Work and Virtual Teams
- Narrated by: Karen Cass
- Length: 8 hrs and 32 mins
- Release date: 25-06-2019
- Language: English
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Leading the Starbucks Way
- 5 Principles for Connecting with Your Customers, Your Products, and Your People
- By: Joseph A. Michelli
- Narrated by: Joseph A. Michelli, Tom Parks
- Length: 8 hrs and 25 mins
- Unabridged
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One of the best-recognized and admired brands in the world, Starbucks singlehandedly transformed the ordinary delivery of coffee into a cultural phenomenon - a result of the company’s exemplary leadership practices. Joseph Michelli explains that the international success of Starbucks begins with a promise: To inspire and nurture the human spirit - one person, one cup, and one neighborhood at a time.
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Leading the Starbucks Way
- 5 Principles for Connecting with Your Customers, Your Products, and Your People
- Narrated by: Joseph A. Michelli, Tom Parks
- Length: 8 hrs and 25 mins
- Release date: 30-04-2014
- Language: English
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The Power of People Skills
- How to Eliminate 90% of Your HR Problems and Dramatically Increase Team and Company Morale and Performance
- By: Trevor Throness
- Narrated by: Tom Parks
- Length: 5 hrs and 41 mins
- Unabridged
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People are the problem. They're always the problem. If a business person goes home frustrated, if they talk with their significant other about it, if they lay awake at night stewing about it, inevitably the problem is some person at work - a colleague, subordinate, or boss. Handling people issues is every leader's major headache. It's what takes up the majority of their time and - more important - the bulk of their head space. Every leader can and must develop this most important of all management skills.
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The Power of People Skills
- How to Eliminate 90% of Your HR Problems and Dramatically Increase Team and Company Morale and Performance
- Narrated by: Tom Parks
- Length: 5 hrs and 41 mins
- Release date: 01-08-2017
- Language: English
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In Defense of Troublemakers
- The Power of Dissent in Life and Business
- By: Charlan Nemeth
- Narrated by: Joyce Bean
- Length: 6 hrs and 2 mins
- Unabridged
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We've decided by consensus that consensus is good. In In Defense of Troublemakers, psychologist Charlan Nemeth argues that this principle is completely wrong: left unchallenged, the majority opinion is often biased, unoriginal, or false. It leads planes and markets to crash, causes juries to convict innocent people, and can quite literally make people think blue is green. In the name of comity, we embrace stupidity. We can make better decisions by embracing dissent. Dissent forces us to question the status quo, consider more information, and engage in creative decision-making.
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The Science of Dissent: It sets us free & keeps society safe
- By Bernadette Hyland on 09-04-2019
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In Defense of Troublemakers
- The Power of Dissent in Life and Business
- Narrated by: Joyce Bean
- Length: 6 hrs and 2 mins
- Release date: 02-10-2018
- Language: English
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Finding the Next Steve Jobs
- How to Find, Keep, and Nurture Talent
- By: Nolan Bushnell, Gene Stone
- Narrated by: Joseph C. Wilson
- Length: 4 hrs and 16 mins
- Unabridged
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Nolan Bushnell founded the groundbreaking gaming company Atari, the restaurant chain Chuck E. Cheese's, and two dozen other companies. He also launched Steve Jobs' career, along with those of many other brilliant creatives over the course of his five decades in business. In his eagerly awaited first book, Bushnell explains how to find, hire, and nurture the people who could turn your company into the next Atari or the next Apple.
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Finding the Next Steve Jobs
- How to Find, Keep, and Nurture Talent
- Narrated by: Joseph C. Wilson
- Length: 4 hrs and 16 mins
- Release date: 24-09-2013
- Language: English
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The Leap
- The Science of Trust and Why It Matters
- By: Ulrich Boser
- Narrated by: Jeff Cummings
- Length: 5 hrs and 47 mins
- Unabridged
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In The Leap, bestselling author Ulrich Boser shows how the emerging research on trust can improve our lives, rebuild our economy, and strengthen society. As part of this engaging and deeply reported narrative, Boser visits a radio soap opera in Rwanda that aims to restore the country’s broken trust, profiles the man who brought honesty to one of the most corrupt cities in Latin America, and explains how a college dropout managed to con his way into American high society.
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The Leap
- The Science of Trust and Why It Matters
- Narrated by: Jeff Cummings
- Length: 5 hrs and 47 mins
- Release date: 16-09-2014
- Language: English
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Everyday Chaos
- Technology, Complexity, and How We're Thriving in a New World of Possibility
- By: David Weinberger
- Narrated by: Danny Campbell
- Length: 7 hrs and 52 mins
- Unabridged
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Artificial intelligence, big data, modern science, and the internet are all revealing a fundamental truth: The world is vastly more complex and unpredictable than we've allowed ourselves to see. Now that technology is enabling us to take advantage of all the chaos it's revealing, our understanding of how things happen is changing - and with it our deepest strategies for predicting, preparing for, and managing our world. This affects everything, from how we approach our everyday lives to how we make moral decisions and how we run our businesses.
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Everyday Chaos
- Technology, Complexity, and How We're Thriving in a New World of Possibility
- Narrated by: Danny Campbell
- Length: 7 hrs and 52 mins
- Release date: 14-05-2019
- Language: English
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The XYZ Factor
- The DoSomething.org Guide to Creating a Culture of Impact
- By: Nancy Lublin, Alyssa Ruderman
- Narrated by: Nick Podehl, Kate Rudd
- Length: 7 hrs and 1 min
- Unabridged
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What is the XYZ factor? The XYZ Factor isn't a place or a company or an age. It's a new kind of culture where innovation, accessibility, and transparency are the norm. It's an environment created on the principles of the Millennial generation to foster intergenerational productivity in a new kind of office culture. An XYZ organization's employees are challenged, engaged, and excited to produce. Simply put, XYZ companies have an "it" factor that helps them rise above the competition. Any company can become an XYZ company. This audiobook is your blueprint.
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The XYZ Factor
- The DoSomething.org Guide to Creating a Culture of Impact
- Narrated by: Nick Podehl, Kate Rudd
- Length: 7 hrs and 1 min
- Release date: 16-06-2015
- Language: English
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Open Source Leadership
- Reinventing Management When There Is No More Business as Usual
- By: Rajeev Peshawaria
- Narrated by: Jeff Cummings
- Length: 7 hrs and 33 mins
- Unabridged
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From taxi rides, hotel stays, car driving, to communicating and paying, business as usual is a thing of the past. This revolutionary model is the secret to driving profitability and growth in today's transformed business landscape. Free and abundant information, 24/7 connectivity, and the empowerment of everyone has transformed every company into an open-source organization and you must adapt in order to succeed.
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Open Source Leadership
- Reinventing Management When There Is No More Business as Usual
- Narrated by: Jeff Cummings
- Length: 7 hrs and 33 mins
- Release date: 27-10-2017
- Language: English
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The Future Workplace Experience
- 10 Rules For Mastering Disruption in Recruiting and Engaging Employees
- By: Jeanne Meister, Kevin Mulcahy
- Narrated by: Nancy Linari
- Length: 9 hrs and 52 mins
- Unabridged
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Bestselling author of The 2020 Workplace Jeanne Meister returns with a powerful guide to mastering a new set of workplace disruptions, detailing the skills you need to thrive in today's hyper-competitive and rapidly changing business environment. Along with co-author Kevin Mulcahy, Meister presents step-by-step advice to recruiters on how to prepare for a more transparent world of work, develop a new set of leadership skills, and anticipate future trends and changes across industries.
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The Future Workplace Experience
- 10 Rules For Mastering Disruption in Recruiting and Engaging Employees
- Narrated by: Nancy Linari
- Length: 9 hrs and 52 mins
- Release date: 04-11-2016
- Language: English
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