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In Episode 35 of The Business Fix, Chrissy and Josh dive into one of the most frustrating and misunderstood parts of being a business owner or manager: employee expectations. What should you realistically expect from your team—and what is completely out of line?

They break it all down with a candid, hilarious, and deeply practical discussion, laying out the 3 E’s of a healthy team member—Engagement, Ethics, and Evolution—and why these non-negotiables are the baseline for a thriving workplace culture.

You’ll also hear about:

• What to do when employees miss deadlines
• How to know if it’s a skill gap or a will gap
• The danger of “freestyling” (aka ignoring SOPs)
• Why mind reading and “owner-level obsession” are completely unfair expectations
• The truth about asking for help—and why it should be celebrated, not punished
• Why psychological safety and radical ownership must go hand-in-hand

This episode is packed with hard-earned leadership insights and actionable strategies that will help you create a high-performing team without burning them—or yourself—out.

🎯 Perfect for small business owners, people managers, team leaders, and execs who want to build a culture of accountability and growth.

👉 Got feedback or want to share how this episode hit home? Leave us a comment, review, or shoot us a message over at thebusinessfix.com

If you're looking to get help with your culture, or to help out an entire group, reach out to Josh and Chrissy today! We would love to see how we can help you, your business, or your event. Contact us!

ClarityHR is your fractional HR team, giving you real people, real support, and real solutions. Whether it’s compliance headaches, hiring struggles, or just needing someone to take the people stuff off your plate — we’ve got your back. So if you’re ready to stop using duct-tape and hope as your HR strategy and finally get some peace of mind, head over to ClarityHR.com

If you're looking to start your own podcast or maybe you just want to add the next level of professionalism to your podcast and brand, you should be working with the producers behind The Business Fix at Pedal Stomper Productions. Click the link to learn more about how you can get your podcast to the next level. https://www.pedalstomperproductions.com

🎙 Ready to Fix What’s Holding Your Business Back?
The Business Fix podcast delivers real-world strategies to grow your business, lead your team, and reclaim your time. New episodes drop weekly—packed with insights for business owners and managers who want to do better.

🔗 Connect with Chrissy and Josh at https://www.businessfixpodcast.com/ for more tools, support, and clarity.

Enjoy the episode? Leave us a review, share it with your leadership team, and let us know your biggest takeaway in the comments!

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What do employees really expect from their leaders today and why are so many leaders missing the mark?

In this episode of The Business Fix, Chrissy and Josh break down the unspoken expectations employees have of their leaders in today’s workplace and why pay, perks, and benefits aren’t enough to keep people engaged or loyal anymore.

From clarity and consistency to honesty, fairness, and predictable leadership, this conversation digs into what actually drives employee retention, motivation, and trust. You’ll hear real-world examples of leadership mistakes that quietly push good employees out the door, why “quiet quitting” is really a leadership issue, and how small breakdowns in communication create massive cultural problems.

You’ll learn why employees leave leaders (not companies) and the three non-negotiables they expect from leadership. Chrissy and Josh explain how clarity and consistency reduce anxiety, boost performance, and create trust, why predictability matters more than perfection, and how poor leadership habits quietly kill engagement. You’ll also walk away with simple, practical ways to build loyalty, psychological safety, and a workplace people actually want to be part of.

If you’re a business owner or manager frustrated by turnover, disengagement, or the feeling that “no one wants to work anymore,” this episode challenges that mindset and offers practical, actionable ways to become the kind of leader employees want to work for.

Listen now and learn how to lead in a way that keeps your best people engaged, growing, and showing up motivated without relying on pizza parties or ping-pong tables.

If you're looking to get help with your culture, or to help out an entire group, reach out to Josh and Chrissy today! We would love to see how we can help you, your business, or your event. Contact us!

ClarityHR is your fractional HR team, giving you real people, real support, and real solutions. Whether it’s compliance headaches, hiring struggles, or just needing someone to take the people stuff off your plate — we’ve got your back. So if you’re ready to stop using duct-tape and hope as your HR strategy and finally get some peace of mind, head over to ClarityHR.com

If you're looking to start your own podcast or maybe you just want to add the next level of professionalism to your podcast and brand, you should be working with the producers behind The Business Fix at Pedal Stomper Productions. Click the link to learn more about how you can get your podcast to the next level. https://www.pedalstomperproductions.com

🎙 Ready to Fix What’s Holding Your Business Back?
The Business Fix podcast delivers real-world strategies to grow your business, lead your team, and reclaim your time. New episodes drop weekly—packed with insights for business owners and managers who want to do better.

🔗 Connect with Chrissy and Josh at https://www.businessfixpodcast.com/ for more tools, support, and clarity.

Enjoy the episode? Leave us a review, share it with your leadership team, and let us know your biggest takeaway in the comments!

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What if the biggest thing holding your business back… is a fear you haven’t even named yet?

Most leaders think fear shows up as hesitation but in reality, it disguises itself as over-preparation, procrastination, busyness, and even perfectionism.

In this episode of The Business Fix, Chrissy and Josh break down how fear silently shapes decisions inside small and medium-sized businesses. They reveal why fear isn’t the enemy (unmanaged fear is) and walk through practical tools to help business owners and managers regain clarity, momentum, and confidence. From identifying catastrophic thinking to applying structured decision-making, this conversation reframes fear as something you can measure, manage, and move through.

You’ll learn how to recognize fear-based behavior in yourself and your team, assess whether a fear is objective or imagined, calculate the real cost of inaction, and build simple habits that help you stay grounded when stakes feel high. You’ll also hear how intentional time-blocking, naming your fears out loud, and shifting from “thermometer” to “thermostat” leadership can create lasting stability in your culture.

By the end of this episode, you won’t just understand your fear, you’ll know exactly what to do with it. You’ll walk away with actionable frameworks that reduce overwhelm, strengthen decision-making, and help you lead with more confidence and clarity than ever before.

If you're looking to get help with your culture, or to help out an entire group, reach out to Josh and Chrissy today! We would love to see how we can help you, your business, or your event. Contact us!

ClarityHR is your fractional HR team, giving you real people, real support, and real solutions. Whether it’s compliance headaches, hiring struggles, or just needing someone to take the people stuff off your plate — we’ve got your back. So if you’re ready to stop using duct-tape and hope as your HR strategy and finally get some peace of mind, head over to ClarityHR.com

If you're looking to start your own podcast or maybe you just want to add the next level of professionalism to your podcast and brand, you should be working with the producers behind The Business Fix at Pedal Stomper Productions. Click the link to learn more about how you can get your podcast to the next level. https://www.pedalstomperproductions.com

🎙 Ready to Fix What’s Holding Your Business Back?
The Business Fix podcast delivers real-world strategies to grow your business, lead your team, and reclaim your time. New episodes drop weekly—packed with insights for business owners and managers who want to do better.

🔗 Connect with Chrissy and Josh at https://www.businessfixpodcast.com/ for more tools, support, and clarity.

Enjoy the episode? Leave us a review, share it with your leadership team, and let us know your biggest takeaway in the comments!

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Tinkering with your business because you’re “just making it better”? Be careful! You might be unintentionally setting fire to something that wasn’t broken to begin with. In this episode of The Business Fix, Josh Troche and Chrissy Myers explore the surprisingly common problem of business owners who shake things up out of boredom: leading to mission drift, marketing misfires, and flatlined sales.

If you're a small business owner, marketing manager, or CEO trying to build authority with podcasting, grow your brand, or improve your content strategy without blowing up what’s already working, this one’s for you.

You’ll learn how to recognize whether your business is truly broken or if you’re just bored and craving a dopamine hit. We’ll show you how smart delegation and a clear mission can keep you from making unnecessary changes, what marketing metrics (like customer acquisition cost and lead pipeline) you should monitor before declaring your funnel broken, how to avoid “pod drift” when using podcasting for marketing, and when it’s time to realign with your vision versus when you just need a networking event, a nap, or a boredom buster experiment.

This episode offers real-world advice for staying engaged in your business without breaking what’s working. If you’re a small business owner, marketing manager, CEO, or team leader trying to level up without spiraling out, this one’s for you.

And remember: any machine can be a smoke machine if you use it wrong enough.

If you're looking to get help with your culture, or to help out an entire group, reach out to Josh and Chrissy today! We would love to see how we can help you, your business, or your event. Contact us!

ClarityHR is your fractional HR team, giving you real people, real support, and real solutions. Whether it’s compliance headaches, hiring struggles, or just needing someone to take the people stuff off your plate — we’ve got your back. So if you’re ready to stop using duct-tape and hope as your HR strategy and finally get some peace of mind, head over to ClarityHR.com

If you're looking to start your own podcast or maybe you just want to add the next level of professionalism to your podcast and brand, you should be working with the producers behind The Business Fix at Pedal Stomper Productions. Click the link to learn more about how you can get your podcast to the next level. https://www.pedalstomperproductions.com

🎙 Ready to Fix What’s Holding Your Business Back?
The Business Fix podcast delivers real-world strategies to grow your business, lead your team, and reclaim your time. New episodes drop weekly—packed with insights for business owners and managers who want to do better.

🔗 Connect with Chrissy and Josh at https://www.businessfixpodcast.com/ for more tools, support, and clarity.

Enjoy the episode? Leave us a review, share it with your leadership team, and let us know your biggest takeaway in the comments!

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In this episode of The Business Fix, Chrissy and Josh dive headfirst into a crucial topic for every small business owner and manager: resiliency. Following last week's breakdown on burnout, this conversation flips the script and focuses on building the kind of resilience that doesn't just help you bounce back but helps you bounce forward.

Chrissy shares personal insights from her book Reluctantly Resilient and breaks down what she calls the Resilient Operating System, a practical toolbox of habits, mindsets, and systems to help leaders lead through pressure and change. Josh adds his operational and marketing perspective, revealing how a business can be structured for resilience even when the leader steps away.

You’ll discover why resilience is a learnable skill (not a fixed trait) and how it shows up differently in your personal life versus your business. Chrissy and Josh explore how to lead without burning out by embracing rest as a leadership tool, why grit without grounding leads to burnout, and how to future-proof your business with documented processes, cross-training, and diversified marketing and revenue streams. They also dive into how to navigate tough conversations with calm clarity and build the financial and operational buffers every business needs to stay strong in uncertain times.

Whether you're in crisis mode or just preparing for the next big challenge, this episode gives you the mindset and the toolkit to lead more effectively and sustainably. It’s real talk with practical takeaways and a few laughs along the way.

🔧 Want to build your own Resilient Operating System? Learn more at ResilientOperatingSystem.com

💬 Got questions or feedback? Leave a comment or review! Josh and Chrissy want to hear from you!

If you're looking to get help with your culture, or to help out an entire group, reach out to Josh and Chrissy today! We would love to see how we can help you, your business, or your event. Contact us!

ClarityHR is your fractional HR team, giving you real people, real support, and real solutions. Whether it’s compliance headaches, hiring struggles, or just needing someone to take the people stuff off your plate — we’ve got your back. So if you’re ready to stop using duct-tape and hope as your HR strategy and finally get some peace of mind, head over to ClarityHR.com

If you're looking to start your own podcast or maybe you just want to add the next level of professionalism to your podcast and brand, you should be working with the producers behind The Business Fix at Pedal Stomper Productions. Click the link to learn more about how you can get your podcast to the next level. https://www.pedalstomperproductions.com

🎙 Ready to Fix What’s Holding Your Business Back?
The Business Fix podcast delivers real-world strategies to grow your business, lead your team, and reclaim your time. New episodes drop weekly—packed with insights for business owners and managers who want to do better.

🔗 Connect with Chrissy and Josh at https://www.businessfixpodcast.com/ for more tools, support, and clarity.

Enjoy the episode? Leave us a review, share it with your leadership team, and let us know your biggest takeaway in the comments!

Send us a text

You’re hitting your goals. Business is growing. But you’re running on fumes—and no one’s asking if you’re okay.
If that feels familiar, this episode is for you.

In this honest and relatable conversation, Chrissy and Josh break down what burnout really looks like for business owners and managers. Josh shares how ignoring the signs landed him in the hospital. Chrissy explains why “rest is a leadership skill” and how she learned (the hard way) to protect her energy and her team.

Chrissy and Josh unpack the subtle burnout symptoms high achievers tend to ignore like emotional numbness, over-scheduling, and detachment from wins. They reveal how even your best employees may be silently burning out, why hustle culture kills productivity, and how to spot the early warning signs in both yourself and your team. You’ll also learn the difference between supporting your team and enabling poor performance, plus the exact systems Chrissy uses to model sustainable, resilient leadership.

Whether you’re a business owner, team leader, or burned-out manager trying to keep it together, this episode gives you the tools to create a healthier business without losing your mind (or your best people).

💡 Rest isn’t weakness, it’s your competitive edge.

If you're looking to get help with your culture, or to help out an entire group, reach out to Josh and Chrissy today! We would love to see how we can help you, your business, or your event. Contact us!

ClarityHR is your fractional HR team, giving you real people, real support, and real solutions. Whether it’s compliance headaches, hiring struggles, or just needing someone to take the people stuff off your plate — we’ve got your back. So if you’re ready to stop using duct-tape and hope as your HR strategy and finally get some peace of mind, head over to ClarityHR.com

If you're looking to start your own podcast or maybe you just want to add the next level of professionalism to your podcast and brand, you should be working with the producers behind The Business Fix at Pedal Stomper Productions. Click the link to learn more about how you can get your podcast to the next level. https://www.pedalstomperproductions.com

🎙 Ready to Fix What’s Holding Your Business Back?
The Business Fix podcast delivers real-world strategies to grow your business, lead your team, and reclaim your time. New episodes drop weekly—packed with insights for business owners and managers who want to do better.

🔗 Connect with Chrissy and Josh at https://www.businessfixpodcast.com/ for more tools, support, and clarity.

Enjoy the episode? Leave us a review, share it with your leadership team, and let us know your biggest takeaway in the comments!

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When failure shows up at your business’s front door for the third time... Should you offer it coffee or finally figure out why it keeps showing up?

In this episode, Chrissy and Josh dive headfirst into the messy middle of managing failure in leadership, because let’s be real: business mistakes happen, and how you respond can make or break your company culture.

From missed targets to employee slip-ups to operational misfires, this episode is your unofficial guide to handling setbacks with clarity, courage, and just enough humor to stay sane. Whether you’re a founder working on your CEO mindset, a team lead navigating employee expectations, or a manager trying to build workplace trust, this conversation is packed with practical tools and real-world insights you can put into play immediately.

You’ll discover why leadership failure can spark leadership growth, how emotional intelligence and psychological safety drive innovation, and how to run a clear postmortem analysis that focuses on fixes, not blame. We also cover how your failure response, leadership communication, and operational systems shape your team dynamics and define your ability to lead under pressure.

Listen in, laugh a little, and learn how to lead smarter even when things slightly go side ways.

If you're looking to get help with your culture, or to help out an entire group, reach out to Josh and Chrissy today! We would love to see how we can help you, your business, or your event. Contact us!

ClarityHR is your fractional HR team, giving you real people, real support, and real solutions. Whether it’s compliance headaches, hiring struggles, or just needing someone to take the people stuff off your plate — we’ve got your back. So if you’re ready to stop using duct-tape and hope as your HR strategy and finally get some peace of mind, head over to ClarityHR.com

🎙 Ready to Fix What’s Holding Your Business Back?
The Business Fix podcast delivers real-world strategies to grow your business, lead your team, and reclaim your time. New episodes drop weekly—packed with insights for business owners and managers who want to do better.

🔗 Connect with Chrissy and Josh at https://www.businessfixpodcast.com/ for more tools, support, and clarity.

Enjoy the episode? Leave us a review, share it with your leadership team, and let us know your biggest takeaway in the comments!

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You’ve built a team, juggled priorities, and probably asked yourself more than once, “Why aren’t they just doing the thing?” If leading people feels harder than it should, you’re not alone and you’re not doing it wrong. But you might be defining leadership the wrong way.

In this episode, Chrissy Myers and Josh Troche get real (and get a little feisty) about what

leadership actually looks like in today’s workplace. Whether you're a small business owner, mid-level manager, or a leader-in-training, this conversation is packed with practical insights, relatable stories, and a few laughs (and one or two references to crappy wall art).

Discover why clarity in leadership builds trust and cuts through confusion, and how the 3 C’s: Clarity, Consistency, and Care shape strong team culture. Chrissy and Josh explore how servant leadership fosters accountability without falling into micromanagement, and share actionable tips on delegation, emotional intelligence, and follow-through. You'll also learn the key difference between management and leadership because one runs the day-to-day, and the other defines where you're headed.

This episode is your crash course in modern leadership habits that make a real impact on team culture, employee retention, and business growth with practical insights you can actually use.

Leading from the front or managing the chaos behind the scenes, you’ll walk away with a fresh understanding of visionary leadership, workplace values, and how to truly support your people.

If you're looking to get help with your culture, or to help out an entire group, reach out to Josh and Chrissy today! We would love to see how we can help you, your business, or your event. Contact us!

ClarityHR is your fractional HR team, giving you real people, real support, and real solutions. Whether it’s compliance headaches, hiring struggles, or just needing someone to take the people stuff off your plate — we’ve got your back. So if you’re ready to stop using duct-tape and hope as your HR strategy and finally get some peace of mind, head over to ClarityHR.com

If you're looking to start your own podcast or maybe you just want to add the next level of professionalism to your podcast and brand, you should be working with the producers behind The Business Fix at Pedal Stomper Productions. Click the link to learn more about how you can get your podcast to the next level. https://www.pedalstomperproductions.com

🎙 Ready to Fix What’s Holding Your Business Back?
The Business Fix podcast delivers real-world strategies to grow your business, lead your team, and reclaim your time. New episodes drop weekly—packed with insights for business owners and managers who want to do better.

🔗 Connect with Chrissy and Josh at https://www.businessfixpodcast.com/ for more tools, support, and clarity.

Enjoy the episode? Leave us a review, share it with your leadership team, and let us know your biggest takeaway in the comments!