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In Episode 35 of The Business Fix, Chrissy and Josh dive into one of the most frustrating and misunderstood parts of being a business owner or manager: employee expectations. What should you realistically expect from your team—and what is completely out of line?

They break it all down with a candid, hilarious, and deeply practical discussion, laying out the 3 E’s of a healthy team member—Engagement, Ethics, and Evolution—and why these non-negotiables are the baseline for a thriving workplace culture.

You’ll also hear about:

• What to do when employees miss deadlines
• How to know if it’s a skill gap or a will gap
• The danger of “freestyling” (aka ignoring SOPs)
• Why mind reading and “owner-level obsession” are completely unfair expectations
• The truth about asking for help—and why it should be celebrated, not punished
• Why psychological safety and radical ownership must go hand-in-hand

This episode is packed with hard-earned leadership insights and actionable strategies that will help you create a high-performing team without burning them—or yourself—out.

🎯 Perfect for small business owners, people managers, team leaders, and execs who want to build a culture of accountability and growth.

👉 Got feedback or want to share how this episode hit home? Leave us a comment, review, or shoot us a message over at thebusinessfix.com

If you're looking to get help with your culture, or to help out an entire group, reach out to Josh and Chrissy today! We would love to see how we can help you, your business, or your event. Contact us!

ClarityHR is your fractional HR team, giving you real people, real support, and real solutions. Whether it’s compliance headaches, hiring struggles, or just needing someone to take the people stuff off your plate — we’ve got your back. So if you’re ready to stop using duct-tape and hope as your HR strategy and finally get some peace of mind, head over to ClarityHR.com

If you're looking to start your own podcast or maybe you just want to add the next level of professionalism to your podcast and brand, you should be working with the producers behind The Business Fix at Pedal Stomper Productions. Click the link to learn more about how you can get your podcast to the next level. https://www.pedalstomperproductions.com

🎙 Ready to Fix What’s Holding Your Business Back?
The Business Fix podcast delivers real-world strategies to grow your business, lead your team, and reclaim your time. New episodes drop weekly—packed with insights for business owners and managers who want to do better.

🔗 Connect with Chrissy and Josh at https://www.businessfixpodcast.com/ for more tools, support, and clarity.

Enjoy the episode? Leave us a review, share it with your leadership team, and let us know your biggest takeaway in the comments!

Send us a text

What do employees really expect from their leaders today and why are so many leaders missing the mark?

In this episode of The Business Fix, Chrissy and Josh break down the unspoken expectations employees have of their leaders in today’s workplace and why pay, perks, and benefits aren’t enough to keep people engaged or loyal anymore.

From clarity and consistency to honesty, fairness, and predictable leadership, this conversation digs into what actually drives employee retention, motivation, and trust. You’ll hear real-world examples of leadership mistakes that quietly push good employees out the door, why “quiet quitting” is really a leadership issue, and how small breakdowns in communication create massive cultural problems.

You’ll learn why employees leave leaders (not companies) and the three non-negotiables they expect from leadership. Chrissy and Josh explain how clarity and consistency reduce anxiety, boost performance, and create trust, why predictability matters more than perfection, and how poor leadership habits quietly kill engagement. You’ll also walk away with simple, practical ways to build loyalty, psychological safety, and a workplace people actually want to be part of.

If you’re a business owner or manager frustrated by turnover, disengagement, or the feeling that “no one wants to work anymore,” this episode challenges that mindset and offers practical, actionable ways to become the kind of leader employees want to work for.

Listen now and learn how to lead in a way that keeps your best people engaged, growing, and showing up motivated without relying on pizza parties or ping-pong tables.

If you're looking to get help with your culture, or to help out an entire group, reach out to Josh and Chrissy today! We would love to see how we can help you, your business, or your event. Contact us!

ClarityHR is your fractional HR team, giving you real people, real support, and real solutions. Whether it’s compliance headaches, hiring struggles, or just needing someone to take the people stuff off your plate — we’ve got your back. So if you’re ready to stop using duct-tape and hope as your HR strategy and finally get some peace of mind, head over to ClarityHR.com

If you're looking to start your own podcast or maybe you just want to add the next level of professionalism to your podcast and brand, you should be working with the producers behind The Business Fix at Pedal Stomper Productions. Click the link to learn more about how you can get your podcast to the next level. https://www.pedalstomperproductions.com

🎙 Ready to Fix What’s Holding Your Business Back?
The Business Fix podcast delivers real-world strategies to grow your business, lead your team, and reclaim your time. New episodes drop weekly—packed with insights for business owners and managers who want to do better.

🔗 Connect with Chrissy and Josh at https://www.businessfixpodcast.com/ for more tools, support, and clarity.

Enjoy the episode? Leave us a review, share it with your leadership team, and let us know your biggest takeaway in the comments!

Send us a text

What if the biggest thing holding your business back… is a fear you haven’t even named yet?

Most leaders think fear shows up as hesitation but in reality, it disguises itself as over-preparation, procrastination, busyness, and even perfectionism.

In this episode of The Business Fix, Chrissy and Josh break down how fear silently shapes decisions inside small and medium-sized businesses. They reveal why fear isn’t the enemy (unmanaged fear is) and walk through practical tools to help business owners and managers regain clarity, momentum, and confidence. From identifying catastrophic thinking to applying structured decision-making, this conversation reframes fear as something you can measure, manage, and move through.

You’ll learn how to recognize fear-based behavior in yourself and your team, assess whether a fear is objective or imagined, calculate the real cost of inaction, and build simple habits that help you stay grounded when stakes feel high. You’ll also hear how intentional time-blocking, naming your fears out loud, and shifting from “thermometer” to “thermostat” leadership can create lasting stability in your culture.

By the end of this episode, you won’t just understand your fear, you’ll know exactly what to do with it. You’ll walk away with actionable frameworks that reduce overwhelm, strengthen decision-making, and help you lead with more confidence and clarity than ever before.

If you're looking to get help with your culture, or to help out an entire group, reach out to Josh and Chrissy today! We would love to see how we can help you, your business, or your event. Contact us!

ClarityHR is your fractional HR team, giving you real people, real support, and real solutions. Whether it’s compliance headaches, hiring struggles, or just needing someone to take the people stuff off your plate — we’ve got your back. So if you’re ready to stop using duct-tape and hope as your HR strategy and finally get some peace of mind, head over to ClarityHR.com

If you're looking to start your own podcast or maybe you just want to add the next level of professionalism to your podcast and brand, you should be working with the producers behind The Business Fix at Pedal Stomper Productions. Click the link to learn more about how you can get your podcast to the next level. https://www.pedalstomperproductions.com

🎙 Ready to Fix What’s Holding Your Business Back?
The Business Fix podcast delivers real-world strategies to grow your business, lead your team, and reclaim your time. New episodes drop weekly—packed with insights for business owners and managers who want to do better.

🔗 Connect with Chrissy and Josh at https://www.businessfixpodcast.com/ for more tools, support, and clarity.

Enjoy the episode? Leave us a review, share it with your leadership team, and let us know your biggest takeaway in the comments!