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In Episode 35 of The Business Fix, Chrissy and Josh dive into one of the most frustrating and misunderstood parts of being a business owner or manager: employee expectations. What should you realistically expect from your team—and what is completely out of line?

They break it all down with a candid, hilarious, and deeply practical discussion, laying out the 3 E’s of a healthy team member—Engagement, Ethics, and Evolution—and why these non-negotiables are the baseline for a thriving workplace culture.

You’ll also hear about:

• What to do when employees miss deadlines
• How to know if it’s a skill gap or a will gap
• The danger of “freestyling” (aka ignoring SOPs)
• Why mind reading and “owner-level obsession” are completely unfair expectations
• The truth about asking for help—and why it should be celebrated, not punished
• Why psychological safety and radical ownership must go hand-in-hand

This episode is packed with hard-earned leadership insights and actionable strategies that will help you create a high-performing team without burning them—or yourself—out.

🎯 Perfect for small business owners, people managers, team leaders, and execs who want to build a culture of accountability and growth.

👉 Got feedback or want to share how this episode hit home? Leave us a comment, review, or shoot us a message over at thebusinessfix.com

If you're looking to get help with your culture, or to help out an entire group, reach out to Josh and Chrissy today! We would love to see how we can help you, your business, or your event. Contact us!

ClarityHR is your fractional HR team, giving you real people, real support, and real solutions. Whether it’s compliance headaches, hiring struggles, or just needing someone to take the people stuff off your plate — we’ve got your back. So if you’re ready to stop using duct-tape and hope as your HR strategy and finally get some peace of mind, head over to ClarityHR.com

If you're looking to start your own podcast or maybe you just want to add the next level of professionalism to your podcast and brand, you should be working with the producers behind The Business Fix at Pedal Stomper Productions. Click the link to learn more about how you can get your podcast to the next level. https://www.pedalstomperproductions.com

🎙 Ready to Fix What’s Holding Your Business Back?
The Business Fix podcast delivers real-world strategies to grow your business, lead your team, and reclaim your time. New episodes drop weekly—packed with insights for business owners and managers who want to do better.

🔗 Connect with Chrissy and Josh at https://www.businessfixpodcast.com/ for more tools, support, and clarity.

Enjoy the episode? Leave us a review, share it with your leadership team, and let us know your biggest takeaway in the comments!