• #765: Know Your Numbers: The CEO Discipline That Eliminates Chaos and Drives Real Growth with Joel Perso
    Feb 12 2026
    Episode Overview In this final installment of the Conquer the Operational Chaos series, John Kitchens and Joel Perso break down one of the most overlooked — yet most powerful — CEO disciplines: knowing your numbers. Growth without visibility creates chaos. More agents, more leads, more deals — without proper tracking — only amplifies inefficiencies. In this session, John and Joel unpack how to measure what actually matters, how to assign the right metrics to each role, and how to move from emotional decision-making to data-driven leadership. If you've ever wondered why your P&L says you're profitable but your bank account feels tight… or why your team feels busy but results are inconsistent… this episode will reset how you think about performance. Because if you don't know your numbers, you don't know your business. Key Topics Covered The Final Piece of Operational Clarity Recap of the Conquer the Operational Chaos framework: Week 1: The Operational Hire Week 2: Building Processes Week 3: Core Buyer & Listing Systems Week 4: Measuring What Matters Why growth without tracking leads to internal breakdown How knowing your numbers protects profitability and performance What "Know Your Numbers" Really Means The difference between tracking data and making decisions Why metrics exist to improve leadership — not to create busywork The CEO mindset shift from guessing to measuring The Financial Foundations Every CEO Must Understand Profit & Loss (P&L): Revenue, expenses, and true profitability Balance Sheet: Assets, liabilities, and owner equity Cash Flow: Why profit and cash are not the same Budget vs. Actual: Where silent leaks in your business happen Assigning Metrics to Every Role Every role in your business must have at least one key metric. Why? People want to know what winning looks like Clear agreements eliminate emotional performance conversations Numbers create accountability without friction Metrics vs. Targets (The Critical Distinction) Tracking a number isn't enough. You must define: What is success? What is the agreed target? What happens when we miss? Agreements replace expectations. Expectations create frustration. Agreements create alignment. Leading Indicators vs. Lagging Indicators Lagging indicators: Closings, GCI, volume Leading indicators: Conversations, appointments set, follow-up activity You can't control closings. You can control conversations. John's breakdown: Conversations → Appointments Set → Appointments Met → Agreements Signed → Closings Reverse engineer your goals down to conversations per hour. The Conversations Per Hour Framework This was one of the most tactical moments of the episode. Instead of asking: "How many conversations per day?" Ask: "How many conversations per hour?" Then reverse engineer: How many conversations does it take to set one appointment? How many appointments does it take to sign a client? How many signed clients does it take to close one deal? How many hours per week must be dedicated to outbound activity? When you know this math, success becomes predictable — not accidental. The "Protein, Carbs, and Fats" Principle Borrowed from Blake Sloan: Protein = Conversations Carbs = Appointment Asks Fats = Face-to-Face Meetings You can hit your main metric and still fail if supporting metrics are ignored. One metric matters. But supporting behaviors matter too. Where to Start Don't try to fix everything. Focus on one priority per quarter. If you're spending significant money in one area (Zillow, PPC, mailers, client events), optimize that first. Clarity compounds. Chaos compounds faster. Resources Mentioned Simple Numbers, Straight Talk, Big Profits – Greg Crabtree Financial Intelligence – Karen Berman & Joe Knight Measure What Matters – John Doerr CSU Dashboard / CTE Business Tracking The Growth Centric – Systems Audit with Joel Perso John Kitchens Executive Coaching → JohnKitchens.coach Final Takeaway There are two major breakdowns in most small businesses: They don't know their financial numbers. They don't know how they're allocating their time. If you know your money and you know your time, you control your growth. If you don't — you're guessing. As Joel put it: "If you don't know your numbers, you don't know your business." And as John reinforced: "It's not conversations per day. It's conversations per hour." Measure what matters. Build agreements. Track leading indicators. Execute with clarity. That's how CEOs eliminate chaos. Connect with Us: Instagram: @johnkitchenscoachLinkedIn: @johnkitchenscoachFacebook: @johnkitchenscoach If you enjoyed this episode, be sure to subscribe and leave a review. Stay tuned for more insights and strategies from the top minds. See you next time! 🔥
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    59 mins
  • #764 How Leadership, Storytelling, and Service Create Real Estate Success with Joshua Wall
    Feb 10 2026
    Episode Overview

    In this episode of the John Kitchens Coach Podcast, John Kitchens sits down with Joshua Wall, real estate leader, marketer, and community advocate from Canada, for a powerful conversation on leadership, storytelling, and building a business rooted in service.

    Joshua shares his journey from early sales and marketing, to running a commission-based marketing agency, to serving on city council—and how each chapter shaped his leadership philosophy. Together, John and Joshua unpack why community involvement, authentic storytelling, and owning the client experience are no longer optional in real estate, especially in an AI-driven world.

    This episode is a masterclass in servant leadership, experiential marketing, and how agents can future-proof their business by becoming true ambassadors for the communities they serve.

    Key Topics Covered From Sales to Service-Driven Leadership
    • Joshua's early start in sales and marketing and how it shaped his mindset

    • Why working hard and having fun don't have to be mutually exclusive

    • How contribution and value creation became the foundation of his career

    Experiential Marketing That Actually Converts
    • Why people don't buy products—they buy stories and experiences

    • How Joshua built a commission-based marketing model tied directly to results

    • The power of storytelling over traditional "set it and forget it" advertising

    Community as a Competitive Advantage
    • What it really means to be a community ambassador in real estate

    • Supporting small businesses, neighborhood events, and local causes

    • Why showing up physically matters more than just writing a check

    Storytelling in the AI Era
    • Why storytelling is now a table-stakes skill for agents and leaders

    • Creating different versions of your story for different audiences

    • How long-form content builds trust in high-ticket sales like real estate

    Leadership, Politics, and Listening First
    • Joshua's experience serving on city council and in real estate leadership roles

    • Why asking "What do you want me to improve?" changes everything

    • The difference between forcing change and making meaningful improvements

    Building Legacy Beyond Transactions
    • How agents can create lasting impact beyond sales volume

    • Aligning business growth with values, family, and long-term contribution

    • Why trust, experience, and relationships will always outperform shortcuts

    Resources & Mentions
    • John Kitchens Executive Coaching → JohnKitchens.coach

    • Local Chamber of Commerce involvement

    • Community partnerships with neighborhood associations

    • Long-form content and storytelling frameworks

    • Experiential marketing principles applied to real estate

    Final Takeaway

    The agents and leaders who win long-term aren't chasing tactics—they're building trust, stories, and community.

    By asking better questions, listening deeply, and showing up where it matters most, you don't just grow a business—you build a legacy.

    As Joshua Wall puts it:

    "People don't care what you can do. They care what you can do for them."

    Connect with Us:
    • Instagram: @johnkitchenscoach
    • LinkedIn: @johnkitchenscoach
    • Facebook: @johnkitchenscoach

    If you enjoyed this episode, be sure to subscribe and leave a review. Stay tuned for more insights and strategies from the top minds. See you next time! 🔥

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    54 mins
  • #763: Conquering Operational Chaos: The Systems Every Agent Needs to Scale with Joel Perso
    Feb 6 2026
    Episode Overview

    In this episode, John Kitchens is joined by Joel Perso for Part 3 of the Conquering Operational Chaos Power Hour series—with a deep, tactical dive into real estate operations.

    This conversation pulls back the curtain on what actually breaks growing real estate businesses—not leads, not talent, but operational chaos. John and Joel break down how to build consistent, repeatable buyer and listing systems that protect client experience, elevate team performance, and unlock the next level of scale.

    If you've ever felt like your business would collapse if volume doubled tomorrow, this episode gives you the blueprint to fix it—before it costs you deals, reputation, or your sanity.

    Key Topics Covered

    Why Operations Are the Real Growth Constraint

    • Why there are no neutral client interactions—every moment builds or erodes trust

    • How inconsistent systems quietly damage brand reputation

    • Why most teams break after success, not before it

    The Power of Proven, Repeatable Systems

    • Turning chaos into clarity through documented processes

    • Why consistency beats talent when scaling a team

    • How systems protect culture, clients, and profitability

    Listing Systems That Create Confidence

    • Lead follow-up processes for expireds, FSBOs, and seller leads

    • Pre-listing packets, appointment confirmations, and pricing strategy

    • Walkthrough frameworks that demonstrate expertise and build trust

    • Setting expectations early to avoid pricing and timeline conflict

    Buyer Systems That Win Loyalty (and Offers)

    • Internet lead follow-up and buyer qualification frameworks

    • Why showings are the most underrated trust-building moment

    • Leading showings like an expert—not a door opener

    • Offer-writing consistency and marketplace reputation

    Contract-to-Close: Where Deals Are Won or Lost

    • Why handoffs between agents, TCs, lenders, and title matter

    • The mindset shift: assume no one else will catch the mistake

    • Reviewing title commitments, appraisals, and closing statements

    • Preventing last-minute chaos through proactive leadership

    Scaling the Right Way

    • Fixing "below-the-waterline" problems before cosmetic upgrades

    • Why V1 systems beat no systems—perfection comes later

    • How operational clarity unlocks recruiting, retention, and freedom

    Resources & Mentions
    • Agent to CEO Mastermind

    • CoachKitchens.ai – AI-powered systems and SOP support

    • Sisu – Dashboard, transaction management, and client portals

    • Honey Badger Nation Community

    • Growth Centric Consulting – Joel Perso

    Final Takeaway

    You don't scale by adding more leads—you scale by removing chaos.

    Operational excellence isn't about paperwork or bureaucracy. It's about leadership, trust, and delivering a consistent experience that compounds over time. When your systems are clear, your agents perform better, your clients trust deeper, and your business finally becomes scalable.

    As John puts it:

    "Assume no one else is going to do their job—and lead the entire transaction."

    That mindset changes everything.

    Connect with Us:
    • Instagram: @johnkitchenscoach
    • LinkedIn: @johnkitchenscoach
    • Facebook: @johnkitchenscoach

    If you enjoyed this episode, be sure to subscribe and leave a review. Stay tuned for more insights and strategies from the top minds. See you next time! 🔥

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    53 mins
  • #762: Vision Over Comfort: The Real Work of Modern Leadership with Nick Nanton
    Feb 3 2026
    Episode Overview

    In this episode of the John Kitchens Coach Podcast, John Kitchens sits down with longtime friend, accountability partner, and award-winning filmmaker Nick Nanton for a deep, reflective conversation on leadership, creativity, faith, and focus.

    What starts as a discussion about 12+ years of daily accountability quickly turns into a masterclass on vision, unique ability, storytelling, and why most leaders stay stuck doing work they've outgrown. Nick opens up about his journey from songwriter and law school graduate to Emmy-winning filmmaker, brand builder, and creative entrepreneur—and the hard decisions required to walk away from a business doing millions to pursue work that truly lights him up.

    This episode is for CEOs, agents, and entrepreneurs who feel successful on paper—but know there's another level of alignment, impact, and fulfillment calling them forward.

    Key Topics Covered Accountability & Long-Term Discipline
    • Why daily accountability partnerships outperform motivation

    • How peer accountability compounds over years—not weeks

    • The power of guardrails vs expectations in personal and professional life

    Vision, Leadership & Seeing What Others Can't
    • Why leaders are responsible for making others see the vision

    • The difference between having vision and communicating it

    • Why people will often reject a vision before they understand it

    From Safety to Purpose
    • The danger of clinging to "successful" businesses that no longer serve you

    • Why Nick chose to sunset a multi-million-dollar agency

    • How faith, surrender, and trust play a role in real leadership decisions

    Creativity, Storytelling & Unique Ability
    • Why creativity is problem-solving—not art

    • How to identify and honor the gifts that come naturally to you

    • The role of storytelling in leadership, branding, and influence

    • Why great leaders don't do everything—they do one thing exceptionally well

    Preparation Without Control
    • Nick's framework for preparing powerful conversations without scripting them

    • Why the goal is "the best conversation in the room that day"

    • Lessons from filmmaking that translate directly to business leadership

    Success, Pressure & The Zero Myth
    • "Nothing changes but the zeros"

    • Why bigger success brings bigger pressure—not peace

    • Understanding the pain-to-reward ratio at higher levels of leadership

    Resources & Mentions
    • The Working Genius – Patrick Lencioni

    • Unique Ability – Dan Sullivan

    • Jesus Calling – Sarah Young

    • The Bezos Letters – Steve Anderson

    • Insights from Richard Branson, Jack Canfield, Gary Vee, and Vern Harnish

    • John Kitchens Executive Coaching → JohnKitchens.coach

    Final Takeaway

    Success isn't about doing more—it's about doing what you were uniquely designed to do and letting go of everything else.

    Nick's journey is a reminder that leadership requires vision, courage, and trust—especially when the next chapter doesn't come with guarantees. When you stop clinging to safety and start honoring your gifts, you don't just build better businesses—you build a better life.

    "You were made for something specific. When you stop overlooking your gifts, other people will start valuing them." – Nick Nanton

    Connect with Us:
    • Instagram: @johnkitchenscoach
    • LinkedIn: @johnkitchenscoach
    • Facebook: @johnkitchenscoach

    If you enjoyed this episode, be sure to subscribe and leave a review. Stay tuned for more insights and strategies from the top minds. See you next time! 🔥

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    52 mins
  • #761: How Trust and Systems Replaced Paid Leads with Richelle Davis
    Jan 30 2026
    Episode Overview

    In this episode, John Kitchens sits down with Richelle Davis, founder of Davis Real Estate Group, for a powerful conversation on building a referral-based real estate business rooted in trust, systems, and intentional leadership.

    Richelle shares her journey from serial entrepreneur to real estate CEO—and how she's built a highly profitable business without paid leads, without burnout, and without sacrificing her family, values, or quality of life. From creating systems that protect the client experience to leveraging community relationships as a growth engine, this episode is a masterclass in sustainable, long-term success.

    If you're tired of chasing leads, feeling trapped in production, or building a business that owns you instead of the other way around, this conversation will challenge how you think about leadership, leverage, and scale.

    What You'll Learn in This Episode From Entrepreneur to Real Estate CEO
    • Richelle's path from entrepreneurship into real estate leadership

    • Why business fundamentals matter more than real estate tactics

    • How CEO thinking creates clarity, confidence, and consistency

    Building a 100% Referral-Based Business
    • Why trust and reputation outperform paid lead sources

    • How to become a real estate advisor for life—not a transaction chaser

    • The standards required to earn consistent referrals at scale

    Systems That Create Freedom
    • Why checklists and repeatable processes are non-negotiable

    • How systems protect the client experience as you grow

    • The difference between being busy and being effective

    Leadership, Team, and Culture
    • Hiring for values, integrity, and long-term alignment

    • Why Richelle intentionally limits team size

    • How internal trust creates external credibility

    Community as a Growth Engine
    • Why local involvement builds long-term brand authority

    • Leveraging community relationships to fuel organic referrals

    • Turning service, gratitude, and reciprocity into scalable growth

    Escaping Burnout and Reclaiming Time
    • How Richelle stepped back to a 2.5-day workweek without losing momentum

    • Why leverage starts with clarity—not delegation

    • Designing a business that supports life instead of consuming it

    Resources & Mentions
    • Agent to CEO Framework

    • John Kitchens Executive Coaching → JohnKitchens.coach

    • Working Genius by Patrick Lencioni

    • Davis Real Estate Group

    • Community-based referral and relationship strategies

    Final Takeaway

    You don't need more leads—you need more clarity.

    Richelle Davis proves that when you lead with trust, build real systems, and serve your community with intention, you can scale a real estate business without chaos, burnout, or compromise.

    Freedom isn't built by doing more.
    It's built by leading better.

    "We don't see ourselves as transactional agents—we're advisors for life." – Richelle Davis

    Connect with Us:
    • Instagram: @johnkitchenscoach
    • LinkedIn: @johnkitchenscoach
    • Facebook: @johnkitchenscoach

    If you enjoyed this episode, be sure to subscribe and leave a review. Stay tuned for more insights and strategies from the top minds. See you next time! 🔥

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    53 mins
  • #760: The $300 Ad Strategy That Consistently Produces 2-3 Deals Every Month with Jay Kinder
    Jan 27 2026
    Episode Overview

    In this episode of the John Kitchens Coach Podcast, John Kitchens sits down with Jay Kinder to break down the $300 ad strategy that consistently produces 2–3 real estate deals every single month—without chasing referrals, overpaying portals, or riding the income rollercoaster.

    This isn't a hype-filled conversation about "running ads." It's a behind-the-scenes look at how predictable deal flow actually works when you understand conversations, constraints, and customer acquisition cost.

    John and Jay walk through why most agents fail with ads, how a small, disciplined budget can outperform massive spend, and why the real goal isn't leads—it's controlled, repeatable conversations. If you're tired of inconsistent closings, referral fees eating your margins, or guessing where your next deal is coming from, this episode gives you a simple framework to take control.

    Key Topics Covered The $300 Ad Strategy Explained
    • Why small, consistent ad spend beats large, inconsistent budgets

    • How $300/month can outperform thousands in referral fees

    • The real objective of ads: conversations, not clicks or leads

    • Why predictability matters more than scale early on

    Why Most Agents Fail With Ads
    • The mistake agents make after 7–10 days of "no results"

    • Why agents blame platforms instead of fixing the constraint

    • The danger of not understanding message-to-market match

    • Why most agents quit before ads have time to compound

    Conversations Per Day = Deals Per Month
    • Why conversations are the only KPI that matters

    • How many conversations it actually takes to close 2–3 deals

    • Increasing conversations per hour through automation and AI

    • Why lead count is a vanity metric

    Customer Acquisition Cost (The Math Nobody Teaches)
    • Breaking down referral fees vs. paid ads

    • Why paying $3–5K per deal kills long-term growth

    • Understanding real cost per closing

    • Why controlling CAC gives you leverage and freedom

    The Theory of Constraints Applied to Lead Gen
    • Identifying your biggest bottleneck ("Herbie")

    • Why fixing the wrong problem keeps you stuck

    • How to build throughput instead of chaos

    • Why lead gen, conversion, and fulfillment must stay balanced

    Why Consistency Beats Hustle
    • How inconsistent closings destroy cash flow

    • Why fulfillment kills lead gen without systems

    • Designing a business that runs even when you're busy

    • The shift from "agent" to CEO thinking

    Resources & Mentions
    • The Goal by Eliyahu Goldratt – Theory of Constraints

    • Dan Kennedy – Direct response marketing fundamentals

    • Gary Halbert – Message-to-market match

    • Alex Hormozi – Constraint-based growth principles

    • CoachKitchens.ai – AI-powered real estate business assistant

    • John Kitchens Executive Coaching → JohnKitchens.coach

    Final Takeaway

    If you can't predict your next 2–3 deals, your business isn't a business—it's a gamble.

    This episode proves you don't need massive budgets, portals, or referral fees to win. You need clarity, discipline, and control over your conversations.

    Stop guessing.
    Stop overpaying.
    Build a simple system that works every month.

    "The goal isn't more leads—it's predictable conversations that turn into predictable closings." – John Kitchens

    ess to answer it honestly—determines your next level.

    Connect with Us:
    • Instagram: @johnkitchenscoach
    • LinkedIn: @johnkitchenscoach
    • Facebook: @johnkitchenscoach

    If you enjoyed this episode, be sure to subscribe and leave a review. Stay tuned for more insights and strategies from the top minds. See you next time! 🔥

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    52 mins
  • #759: How to Build Scalable Systems That Let Real Estate Agents Escape Production with Joel Perso
    Jan 23 2026
    Episode Overview

    In the second part of this Power Hour series, John Kitchens together with operations expert Joel Perso to tackle one of the biggest bottlenecks holding agents and team leaders back: operational chaos.

    This session is a practical, back-to-basics masterclass on how to actually build business processes that scale, not just talk about systems. John and Joel break down the difference between systems, processes, SOPs, and checklists—and explain why most agents stay trapped in production because their business only exists in their head.

    If you've ever said "I need better systems" but felt overwhelmed on where to start, this episode gives you a clear, executable framework to begin documenting, delegating, and scaling—without overcomplicating it.

    Key Topics Covered Why Processes Are the Foundation of Freedom
    • The difference between being self-employed and owning a real business

    • Why you can't escape a business that only lives in your head

    • How documented processes create leverage, consistency, and delegation

    Systems vs. Processes (And Why Most People Confuse Them)
    • What a "system" actually is versus a "process"

    • How multiple processes work together to support one system

    • Real-world examples using marketing, listings, and lead conversion

    Where to Start Building Processes (Without Overwhelm)
    • Identifying your core business processes by function

    • Why lead generation and marketing should come first

    • How to prioritize processes that create the biggest ROI

    The Power of Simplicity
    • Why Google Docs and checklists beat complex flowcharts

    • How checklists outperform experience alone

    • The 80/20 rule of process design (and why perfection kills momentum)

    Making Processes Actually Get Used
    • Why SOPs die on the shelf

    • Connecting processes to daily, weekly, and monthly execution

    • How activity checklists turn documentation into action

    Using AI to Accelerate Documentation
    • Recording what you already do instead of starting from scratch

    • How tools like Loom, Scribe, and AI can create SOPs faster

    • Turning videos into checklists, SOPs, and training assets

    Leadership, Accountability, and Ownership
    • Why processes should be owned by roles, not people

    • How process ownership improves accountability and scalability

    • Creating a culture of problem-solving instead of rigidity

    Resources & Mentions
    • The Checklist Manifesto – Atul Gawande

    • Traction / Rocket Fuel (EOS Framework) – Gino Wickman

    • The Goal – Eliyahu Goldratt

    • Trainual – Process documentation & training platform

    • Scribe – AI-powered SOP creation

    • Honey Badger Nation

    • John Kitchens Executive Coaching → JohnKitchens.coach

    Final Takeaway

    You don't scale by working harder—you scale by removing guesswork.

    Processes aren't about control or bureaucracy. They're about clarity, consistency, and creating freedom for you and your team. Start simple. Document what already works. Build checklists before complexity. And remember: a good process that handles 80% of situations beats a perfect one that never gets used.

    "You can never escape a business that only lives in your head." – Joel Perso

    Connect with Us:
    • Instagram: @johnkitchenscoach
    • LinkedIn: @johnkitchenscoach
    • Facebook: @johnkitchenscoach

    If you enjoyed this episode, be sure to subscribe and leave a review. Stay tuned for more insights and strategies from the top minds. See you next time! 🔥

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    40 mins
  • #758: How to Thrive in Uncertain Markets with Jeff Thibodeau
    Jan 20 2026
    Episode Overview In this episode, John Kitchens sat down with Jeff Thibodeau, a real estate veteran with nearly two decades of experience who has seen the industry from every seat—agent, team leader, brokerage owner, investor, and mentor. Jeff shares his full-circle journey through real estate: from entering the business during the financial crash, to building high-performing teams and a brokerage, to stepping away—and ultimately returning with a renewed focus on simplicity, freedom, and intentional design. Together, John and Jeff unpack what it really takes to thrive in uncertain markets, why top producers continue to gain market share, and how agents must evolve from being information gatekeepers to trusted advisors who sell certainty in an increasingly complex world. This conversation is a masterclass in mindset, leadership, client communication, and designing a real estate business that supports your life—not consumes it. Key Topics Covered Jeff's Full-Circle Real Estate Journey Entering real estate during the financial crash and surviving early uncertainty Leveraging online marketing and lead generation before it was mainstream Building teams, operational systems, and eventually a brokerage Selling the brokerage and rediscovering a simpler, more intentional business model Growth vs. Fulfillment The pressure of "always scaling" and chasing the next level How growth environments can both accelerate success and lead to burnout Recognizing when a season of life calls for simplicity instead of expansion Why production isn't a "low-level task" if it aligns with your strengths Market Cycles & Mindset Why your brain goes to "zero" in challenging markets—and how to fight that instinct Understanding that markets never stop producing opportunities Why top agents gain market share when others retreat The reality that today's market requires more effort, not less Lead Generation & Client Qualification Why everything starts at the front of the funnel Generating more conversations to avoid desperation decisions The danger of taking B, C, and D clients in a tough market How scarcity thinking destroys profitability The Skill That Matters Most Right Now Why having uncomfortable conversations is the #1 skill in today's market Disagreeing with clients without losing trust—or the relationship Leading clients through reality instead of avoiding conflict Framing conversations to maintain authority and professionalism Leadership & Certainty as the New Value Proposition Why consumers feel more informed than ever Moving from a knowledge-based role to a wisdom-based role Selling certainty in a market filled with fear and complexity Why clients pay for confidence, clarity, and leadership—not access to data AI, Smarter Consumers & the Future of Agent Value Why information is no longer the differentiator How AI empowers consumers—and agents who adapt Reframing your value as guidance, judgment, and execution Becoming the calm, trusted professional clients rely on Resources & Mentions Jeff Thibodeau YouTube Channel – Real-world strategies and market insights John Kitchens Executive Coaching → JohnKitchens.coach The 8 Stages of the Real Estate Business → The8Stages.com Crucial Conversations – Recommended for improving difficult client conversations Final Takeaway The agents who win in today's market aren't louder, cheaper, or flashier—they're calmer, clearer, and more decisive. As Jeff explains, real estate professionals no longer win by controlling information. They win by delivering certainty, leading difficult conversations, and guiding clients through complexity with confidence. When uncertainty rises, leadership becomes the product. "People don't hire agents for information anymore. They hire them to feel certain they'll reach the finish line." – Jeff Thibodeau Connect with Us: Instagram: @johnkitchenscoachLinkedIn: @johnkitchenscoachFacebook: @johnkitchenscoach If you enjoyed this episode, be sure to subscribe and leave a review. Stay tuned for more insights and strategies from the top minds. See you next time! 🔥
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    49 mins