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John Kitchens Coach Podcast Experience

John Kitchens Coach Podcast Experience

By: John Kitchens
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The John Kitchens Podcast Experience is your essential guide to unlocking 7-figure success in your real estate journey. Hosted by one of the most sought-after real estate coaches, John Kitchens. He brings over 20 years of experience and insights to help you create significant breakthroughs in the real estate market. With a blend of inspiring personal stories and enlightening interviews with industry leaders, this podcast aims to spark your ambition and equip you with the knowledge to elevate your real estate business. Each episode is packed with clarity, confidence, and the tools to turn your real estate business into a thriving empire. Economics Leadership Management & Leadership Personal Development Personal Success
Episodes
  • #759: How to Build Scalable Systems That Let Real Estate Agents Escape Production with Joel Perso
    Jan 23 2026
    Episode Overview

    In the second part of this Power Hour series, John Kitchens together with operations expert Joel Perso to tackle one of the biggest bottlenecks holding agents and team leaders back: operational chaos.

    This session is a practical, back-to-basics masterclass on how to actually build business processes that scale, not just talk about systems. John and Joel break down the difference between systems, processes, SOPs, and checklists—and explain why most agents stay trapped in production because their business only exists in their head.

    If you've ever said "I need better systems" but felt overwhelmed on where to start, this episode gives you a clear, executable framework to begin documenting, delegating, and scaling—without overcomplicating it.

    Key Topics Covered Why Processes Are the Foundation of Freedom
    • The difference between being self-employed and owning a real business

    • Why you can't escape a business that only lives in your head

    • How documented processes create leverage, consistency, and delegation

    Systems vs. Processes (And Why Most People Confuse Them)
    • What a "system" actually is versus a "process"

    • How multiple processes work together to support one system

    • Real-world examples using marketing, listings, and lead conversion

    Where to Start Building Processes (Without Overwhelm)
    • Identifying your core business processes by function

    • Why lead generation and marketing should come first

    • How to prioritize processes that create the biggest ROI

    The Power of Simplicity
    • Why Google Docs and checklists beat complex flowcharts

    • How checklists outperform experience alone

    • The 80/20 rule of process design (and why perfection kills momentum)

    Making Processes Actually Get Used
    • Why SOPs die on the shelf

    • Connecting processes to daily, weekly, and monthly execution

    • How activity checklists turn documentation into action

    Using AI to Accelerate Documentation
    • Recording what you already do instead of starting from scratch

    • How tools like Loom, Scribe, and AI can create SOPs faster

    • Turning videos into checklists, SOPs, and training assets

    Leadership, Accountability, and Ownership
    • Why processes should be owned by roles, not people

    • How process ownership improves accountability and scalability

    • Creating a culture of problem-solving instead of rigidity

    Resources & Mentions
    • The Checklist Manifesto – Atul Gawande

    • Traction / Rocket Fuel (EOS Framework) – Gino Wickman

    • The Goal – Eliyahu Goldratt

    • Trainual – Process documentation & training platform

    • Scribe – AI-powered SOP creation

    • Honey Badger Nation

    • John Kitchens Executive Coaching → JohnKitchens.coach

    Final Takeaway

    You don't scale by working harder—you scale by removing guesswork.

    Processes aren't about control or bureaucracy. They're about clarity, consistency, and creating freedom for you and your team. Start simple. Document what already works. Build checklists before complexity. And remember: a good process that handles 80% of situations beats a perfect one that never gets used.

    "You can never escape a business that only lives in your head." – Joel Perso

    Connect with Us:
    • Instagram: @johnkitchenscoach
    • LinkedIn: @johnkitchenscoach
    • Facebook: @johnkitchenscoach

    If you enjoyed this episode, be sure to subscribe and leave a review. Stay tuned for more insights and strategies from the top minds. See you next time! 🔥

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    40 mins
  • #758: How to Thrive in Uncertain Markets with Jeff Thibodeau
    Jan 20 2026
    Episode Overview In this episode, John Kitchens sat down with Jeff Thibodeau, a real estate veteran with nearly two decades of experience who has seen the industry from every seat—agent, team leader, brokerage owner, investor, and mentor. Jeff shares his full-circle journey through real estate: from entering the business during the financial crash, to building high-performing teams and a brokerage, to stepping away—and ultimately returning with a renewed focus on simplicity, freedom, and intentional design. Together, John and Jeff unpack what it really takes to thrive in uncertain markets, why top producers continue to gain market share, and how agents must evolve from being information gatekeepers to trusted advisors who sell certainty in an increasingly complex world. This conversation is a masterclass in mindset, leadership, client communication, and designing a real estate business that supports your life—not consumes it. Key Topics Covered Jeff's Full-Circle Real Estate Journey Entering real estate during the financial crash and surviving early uncertainty Leveraging online marketing and lead generation before it was mainstream Building teams, operational systems, and eventually a brokerage Selling the brokerage and rediscovering a simpler, more intentional business model Growth vs. Fulfillment The pressure of "always scaling" and chasing the next level How growth environments can both accelerate success and lead to burnout Recognizing when a season of life calls for simplicity instead of expansion Why production isn't a "low-level task" if it aligns with your strengths Market Cycles & Mindset Why your brain goes to "zero" in challenging markets—and how to fight that instinct Understanding that markets never stop producing opportunities Why top agents gain market share when others retreat The reality that today's market requires more effort, not less Lead Generation & Client Qualification Why everything starts at the front of the funnel Generating more conversations to avoid desperation decisions The danger of taking B, C, and D clients in a tough market How scarcity thinking destroys profitability The Skill That Matters Most Right Now Why having uncomfortable conversations is the #1 skill in today's market Disagreeing with clients without losing trust—or the relationship Leading clients through reality instead of avoiding conflict Framing conversations to maintain authority and professionalism Leadership & Certainty as the New Value Proposition Why consumers feel more informed than ever Moving from a knowledge-based role to a wisdom-based role Selling certainty in a market filled with fear and complexity Why clients pay for confidence, clarity, and leadership—not access to data AI, Smarter Consumers & the Future of Agent Value Why information is no longer the differentiator How AI empowers consumers—and agents who adapt Reframing your value as guidance, judgment, and execution Becoming the calm, trusted professional clients rely on Resources & Mentions Jeff Thibodeau YouTube Channel – Real-world strategies and market insights John Kitchens Executive Coaching → JohnKitchens.coach The 8 Stages of the Real Estate Business → The8Stages.com Crucial Conversations – Recommended for improving difficult client conversations Final Takeaway The agents who win in today's market aren't louder, cheaper, or flashier—they're calmer, clearer, and more decisive. As Jeff explains, real estate professionals no longer win by controlling information. They win by delivering certainty, leading difficult conversations, and guiding clients through complexity with confidence. When uncertainty rises, leadership becomes the product. "People don't hire agents for information anymore. They hire them to feel certain they'll reach the finish line." – Jeff Thibodeau Connect with Us: Instagram: @johnkitchenscoachLinkedIn: @johnkitchenscoachFacebook: @johnkitchenscoach If you enjoyed this episode, be sure to subscribe and leave a review. Stay tuned for more insights and strategies from the top minds. See you next time! 🔥
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    49 mins
  • #757: How CEOs Create Operational Leverage with Joel Perso
    Jan 15 2026
    Episode Overview In this Power Hour episode, John Kitchens is joined by Joel Perso for a deep dive into one of the most overlooked growth constraints in real estate businesses: operational chaos. As agents and teams ramp up lead flow, listings, and transactions, most don't realize they're unintentionally building a treadmill instead of a scalable business. John and Joel kick off a multi-week Power Hour series focused on helping agents and team leaders move from production overload to operational clarity—without losing momentum. This episode zeroes in on the single most common operational question agents ask once growth kicks in: Who should I hire first—and why? From admins to operations managers, integrators, and COOs, John and Joel break down each role, when you actually need it, and the costly mistakes teams make when they hire out of order. If your business feels busy but fragile, this conversation will help you close the "back door," protect your pipeline, and start building a business that lasts. Key Topics Covered Conquering Operational Chaos Why growth without operations creates burnout, bottlenecks, and missed opportunities The difference between building a business vs. building a treadmill How operational clarity protects momentum as deal flow increases The Right Hire, in the Right Order Why most teams hire too much responsibility into one role The difference between an admin, operations manager, integrator, and COO How to identify what stage your business is actually in The Admin Role (Where Most Teams Should Start) What an admin should and should not be responsible for Why admins follow processes—not create them Common mistakes that cause admin hires to fail Virtual vs. in-office admin considerations Operations Managers & Scaling Support When an admin is ready to grow into an operations manager role How operations managers turn chaos into order Why this role helps leaders finally "breathe again" Head of Operations vs. Integrator vs. COO Why titles matter—and how they can backfire if misused The danger of inflated titles in small teams Why "Head of Operations" often creates clarity without compensation confusion The real definition of an EOS Integrator—and why most teams aren't ready for one COO Reality Check Why the COO role is defined by the CEO's strengths and weaknesses The 7 types of COOs and which ones show up most in real estate How to decide if you truly need a COO—or just better execution Compensation & Personality Fit Why operations team members value stability over incentives Why bonuses don't motivate ops roles the way they motivate agents Disc profile considerations for operational leadership The importance of tenacity and execution over ideas Resources & Mentions Honey Badger Nation – Community and leadership resources EOS / Traction / Rocket Fuel – Referenced frameworks (with important clarifications) CoachKitchens.ai – AI-powered coaching tool for real estate leaders Joel Perso – The Growth Centric Fractional COO services for 7-figure real estate teams Contact: joel@thegrowthcentric.com Final Takeaway More leads don't fix broken operations—they expose them. If you want to scale without chaos, burnout, or constant firefighting, you must hire intentionally, in order, and with clarity. This episode lays the groundwork for building an operational foundation that supports growth instead of suffocating it. "If you don't counterbalance growth with operations, you're not building a business—you're building a treadmill." - John Kitchens Connect with Us: Instagram: @johnkitchenscoachLinkedIn: @johnkitchenscoachFacebook: @johnkitchenscoach If you enjoyed this episode, be sure to subscribe and leave a review. Stay tuned for more insights and strategies from the top minds. See you next time! 🔥
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    56 mins
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