Business Difficult
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Difficult Conversations
- Craft a Clear Message, Manage Emotions and Focus on a Solution (HBR 20-Minute Manager Series)
- By: Harvard Business Review
- Narrated by: Jonathan Yen
- Length: 1 hr and 33 mins
- Unabridged
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You have to talk with a colleague about a fraught situation, but you're worried that they'll yell, or blame you, or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that's constructive—not combative.
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Difficult Conversations
- Craft a Clear Message, Manage Emotions and Focus on a Solution (HBR 20-Minute Manager Series)
- Narrated by: Jonathan Yen
- Length: 1 hr and 33 mins
- Release date: 11-04-2023
- Language: English
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You have to talk with a colleague about a fraught situation, but you're worried that they'll yell, or blame you, or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that's constructive—not combative....
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Non-member price: $9.74 or 1 Credit
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Powerful Phrases for Dealing with Difficult People
- Over 325 Ready-to-Use Words and Phrases for Working with Challenging Personalities
- By: Renee Evenson
- Narrated by: Jill Blackwood
- Length: 6 hrs and 53 mins
- Unabridged
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Most of us are going to work today with individuals who at times come across as incompetent, lazy, spotlight-hugging, whiny, or backstabbing. Then, tomorrow we go to work with them again and again. Like it or not, the bulk of our waking hours are spent with people at work—people who can grate on our nerves. In Powerful Phrases for Dealing with Difficult People, communications expert Renee Evenson thoroughly explains how anyone can learn how to confront head-on the difficult situations that can arise when dealing with these personalities, before they fester and spread.
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Useful, practical for business and personal life situations
- By Anonymous User on 09-05-2024
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Powerful Phrases for Dealing with Difficult People
- Over 325 Ready-to-Use Words and Phrases for Working with Challenging Personalities
- Narrated by: Jill Blackwood
- Length: 6 hrs and 53 mins
- Release date: 21-12-2021
- Language: English
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The key to a harmonious work environment is not by working among people with similar personalities whom you never clash with. Instead, learning to interact effectively with difficult coworkers is essential for success....
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Dealing with Difficult People
- HBR Emotional Intelligence Series
- By: Harvard Business Review
- Narrated by: Mike Lenz, Eleanor McCormick
- Length: 1 hr and 47 mins
- Unabridged
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At the heart of dealing with difficult people is handling their—and your own—emotions. How do you stay calm in a tough conversation? How do you stay unruffled in the face of passive-aggressive comments? And how do you know if you're difficult to work with? This book explains the research behind our emotional response to awful colleagues and shows how to build the empathy and resilience to make those relationships more productive.
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Dealing with Difficult People
- HBR Emotional Intelligence Series
- Narrated by: Mike Lenz, Eleanor McCormick
- Series: HBR Emotional Intelligence Series
- Length: 1 hr and 47 mins
- Release date: 08-09-2022
- Language: English
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This book explains the research behind our emotional response to awful colleagues and shows how to build the empathy and resilience to make those relationships more productive....
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Dealing with Difficult People
- By: Roy Lilley
- Narrated by: Timothy Andrés Pabon
- Length: 3 hrs and 41 mins
- Unabridged
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Workplaces are filled with all types of people, and some of them can be very difficult to get along with. By understanding difficult people and their behaviors, a savvy individual can resolve the awkward and problematic situations they create. Dealing with Difficult People looks at difficult behavior - what drives it and how to cope with it by managing aggression, avoiding awkward situations, and keeping calm. This third edition provides tools and techniques for dealing with difficult customers, difficult people in the digital sphere, and difficult bosses.
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Practical
- By Brian Chan on 30-04-2023
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Dealing with Difficult People
- Narrated by: Timothy Andrés Pabon
- Length: 3 hrs and 41 mins
- Release date: 28-05-2019
- Language: English
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Workplaces are filled with all types of people, and some of them can be very difficult to get along with. By understanding difficult people and their behaviors, a savvy individual can resolve the awkward and problematic situations they create....
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Business Spotlight Audio - Dealing with difficult questions. 4/24
- Business Englisch lernen Audio - Umgang mit schwierigen Fragen
- By: ZEIT SPRACHEN
- Narrated by: div.
- Length: 58 mins
- Unabridged
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In Business Spotlight Audio 4/2024 für April hören Sie Artikel und Interviews aus der Welt des Business-Englisch. Mit Übungen verbessern Sie Ihre sprachlichen und kommunikativen Kompetenzen. In "Business Skills" erhalten Sie Tipps, wie Sie mit schwierigen Fragen umgehen, und in "Career Coach", wie Sie zurückhaltende Menschen in einer Diskussion zum Reden bringen. Ein Dialog befasst sich mit den Vor- und Nachteilen einer Kleiderordnung am Arbeitsplatz. Eine Imkerin hebt in einem Interview die Bedeutung von Bienen für die Wirtschaft hervor. Sie üben das Buchstabieren von Wörtern mit dem NATO-Alphabet.
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Business Spotlight Audio - Dealing with difficult questions. 4/24
- Business Englisch lernen Audio - Umgang mit schwierigen Fragen
- Narrated by: div.
- Series: Business Spotlight Audio 2024, Book 4
- Length: 58 mins
- Release date: 26-04-2024
- Language: German
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In Business Spotlight Audio 4/2024 für April hören Sie Artikel und Interviews aus der Welt des Business-Englisch. Mit Übungen verbessern Sie Ihre...
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Perfect Phrases for Dealing with Difficult People
- Hundreds of Ready-to-Use Phrases for Handling Conflict, Confrontations and Challenging Personalities
- By: Susan Benjamin
- Narrated by: Caroline Miller
- Length: 4 hrs and 38 mins
- Unabridged
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Whether it's hiring employees or creating teams, the Perfect Phrases series has the tools for precise, effective communication in any situation. With Perfect Phrases books, you have all the phrases you need to get things done, right at your fingertips!
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passive aggressive it not the solution
- By Anonymous User on 10-07-2023
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Perfect Phrases for Dealing with Difficult People
- Hundreds of Ready-to-Use Phrases for Handling Conflict, Confrontations and Challenging Personalities
- Narrated by: Caroline Miller
- Length: 4 hrs and 38 mins
- Release date: 10-08-2021
- Language: English
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Whether it's hiring employees or creating teams, the Perfect Phrases series has the tools for precise, effective communication in any situation. With Perfect Phrases books, you have all the phrases you need to get things done, right at your fingertips....
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Coping With Difficult People In Business And In Life
- By: Robert Bramson
- Narrated by: Robert Bramson
- Length: 3 hrs and 36 mins
- Abridged
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We've all encountered them: the bullies, the wet blankets, the yea-sayers that never come through. More often than not, we're left fumbling for words, stumbling toward the door...frustrated, enraged or just plain depressed.
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Great tips for problem solving
- By Liza Lee on 18-06-2023
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Coping With Difficult People In Business And In Life
- Narrated by: Robert Bramson
- Length: 3 hrs and 36 mins
- Release date: 15-07-2008
- Language: English
- We've all encountered them: the bullies, the wet blankets, the yea-sayers that never come through....
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How to Deal with Difficult People
- Smart Tactics for Overcoming the Problem People in Your Life
- By: Gill Hasson
- Narrated by: Katy Carmichael
- Length: 4 hrs and 21 mins
- Unabridged
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Whether it's a manager who keeps moving the goal posts, an uncooperative colleague, negative friend, or critical family member, some people are just plain hard to get along with. Often, your immediate response is to shrink or sulk, become defensive or attack. But there are smarter moves to make when dealing with difficult people. This book explains how to cope with a range of situations with difficult people and to focus on what you can change.
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How to Deal with Difficult People
- Smart Tactics for Overcoming the Problem People in Your Life
- Narrated by: Katy Carmichael
- Length: 4 hrs and 21 mins
- Release date: 27-07-2020
- Language: English
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Whether it's a manager who keeps moving the goal posts, an uncooperative colleague, negative friend, or critical family member, some people are just plain hard to get along with. Often, your immediate response is to shrink or sulk, become defensive or attack. But there are smarter moves....
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Make Difficult People Disappear
- How to Deal with Stressful Behavior and Eliminate Conflict
- By: Monica Wofford
- Narrated by: Elizabeth Wiley
- Length: 5 hrs and 3 mins
- Unabridged
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We all have to work with people we can't stand to be around. Our challenge is to find creative ways to handle these difficult people. In the fable Make Difficult People Disappear, the skills and strategic plan needed to change your mindset are told through a clear, concise story. By first understanding the four main personality types in the workplace, commander, organizer, relater, and entertainer, listeners can then devise effective strategies for diffusing unproductive and damaging behavior.
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Make Difficult People Disappear
- How to Deal with Stressful Behavior and Eliminate Conflict
- Narrated by: Elizabeth Wiley
- Length: 5 hrs and 3 mins
- Release date: 09-07-2020
- Language: English
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We all have to work with people we can't stand to be around. Our challenge is to find creative ways to handle these difficult people. In the fable Make Difficult People Disappear, the skills and strategic plan needed to change your mindset are told through a clear, concise story....
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Working with Difficult People
- WorkSmart Series
- By: William Lundin Ph.D., Kathleen Lundin, Michael S. Dobson
- Narrated by: Jim Bond, Laural Merlington
- Length: 3 hrs and 1 min
- Unabridged
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Working with difficult people can reduce your morale, threaten your productivity, deplete your energy, and waste your time. But you don't have to be helpless in the face of other people's craziness! Knowing how to handle coworkers' disruptive behavior is one of the most important career skills you can have, allowing you to become a more valuable employee and a more self-reliant person.
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Working with Difficult People
- WorkSmart Series
- Narrated by: Jim Bond, Laural Merlington
- Length: 3 hrs and 1 min
- Release date: 07-04-2017
- Language: English
- Working with difficult people can reduce your morale, threaten your productivity, deplete your energy, and waste your time....
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In the Land of Difficult People
- 24 Timeless Tales Reveal How to Tame Beasts at Work
- By: Terrence Gargiulo, Gini Graham Scott
- Narrated by: Terrence Gargiulo, Gini Graham Scott
- Length: 4 hrs and 7 mins
- Unabridged
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Once upon a time, people wrote fables featuring untrustworthy ravens, wicked wolves, insincere monkeys, and power-hungry lions. Told repeatedly through generations and spread throughout the world, classic stories abound in which noble heroes and heroines matched wits with these typically treacherous beasts. But what's that you say? You feel as though you're surrounded by just these sorts of characters at work? Well, you're not alone.
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Some highlights
- By Anonymous User on 27-07-2022
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In the Land of Difficult People
- 24 Timeless Tales Reveal How to Tame Beasts at Work
- Narrated by: Terrence Gargiulo, Gini Graham Scott
- Length: 4 hrs and 7 mins
- Release date: 19-02-2009
- Language: English
- In the Land of Difficult People presents dozens of timeless folk tales from around the world and applies the lessons we can learn from them to present-day work situations....
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You Are the Guru
- 6 Messages to Help You Move Through Difficult Times with Certainty and Faith
- By: Gabrielle Bernstein
- Narrated by: Gabrielle Bernstein
- Length: 3 hrs and 32 mins
- Original Recording
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Whether you’re having a moment of minor overwhelm or find yourself in a state of panic, you can turn to this Audible Original for solutions and support. These six messages are simple, reliable, spiritual solutions that will free you from fear and inner turmoil. In order to show up for life and all its challenges, we must be able to regulate our nervous system, calm our mind, and trust our inner wisdom to give us clear direction.
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As always Gabby delivers!
- By Anonymous User on 14-09-2020
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You Are the Guru
- 6 Messages to Help You Move Through Difficult Times with Certainty and Faith
- Narrated by: Gabrielle Bernstein
- Length: 3 hrs and 32 mins
- Release date: 31-08-2020
- Language: English
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Whether you’re having a moment of minor overwhelm or find yourself in a state of panic, you can turn to this Audible Original for solutions and support. These six messages are simple, reliable, spiritual solutions that will free you from fear and inner turmoil....
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Overcoming Top Sales Objections
- How to Handle the Most Difficult Sales Objections to Closing a Sale, Made for Success
- By: Made for Success, Tom Hopkins, Zig Ziglar, and others
- Narrated by: Tom Hopkins, Zig Ziglar, Bryan Flanagan
- Length: 3 hrs and 12 mins
- Unabridged
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In this audiobook, you'll learn a four-step program taught by IBM and Xerox that has proven to produce top-performing salespeople in their industry....
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Overcoming Top Sales Objections
- How to Handle the Most Difficult Sales Objections to Closing a Sale, Made for Success
- Narrated by: Tom Hopkins, Zig Ziglar, Bryan Flanagan
- Length: 3 hrs and 12 mins
- Release date: 07-10-2014
- Language: English
- In this audiobook, you'll learn a four-step program taught by IBM and Xerox that has proven to produce top-performing salespeople in their industry. This needs-based approach will help you overcome objections with ease and close a higher percentage of sales.
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The Discomfort Zone
- How Leaders Turn Difficult Conversations Into Breakthroughs
- By: Marcia Reynolds
- Narrated by: Karen Saltus
- Length: 4 hrs and 9 mins
- Unabridged
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Top leadership coach Marcia Reynolds offers a model for using the Discomfort Zone - the moment when the mind is most open to learning - to prompt people to think through problems, see situations more strategically, and transcend their limitations. Drawing on recent discoveries in the neuroscience of learning, Reynolds shows how to ask the kinds of questions that short-circuit the brain’s defense mechanisms and habitual thought patterns.
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The Discomfort Zone
- How Leaders Turn Difficult Conversations Into Breakthroughs
- Narrated by: Karen Saltus
- Length: 4 hrs and 9 mins
- Release date: 09-10-2014
- Language: English
- Top leadership coach Marcia Reynolds offers a model for using the Discomfort Zone - the moment when the mind is most open to learning....
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Toxicity in the Workplace
- Coping with Difficult People on the Job
- By: Shonda Lackey PhD
- Narrated by: Joell A. Jacob
- Length: 2 hrs and 44 mins
- Unabridged
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There are everyday challenging work relationships, and then there are situations that go beyond the ordinary - situations that push you to the edge. Written by a clinical psychologist who is knowledgeable about the mental disorders that can cause toxic behavior, Toxicity in the Workplace will help you understand why your difficult colleagues act the way they do and gain practical strategies for negotiating more peaceful, productive solutions.
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Toxicity in the Workplace
- Coping with Difficult People on the Job
- Narrated by: Joell A. Jacob
- Length: 2 hrs and 44 mins
- Release date: 11-08-2020
- Language: English
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Armed with new insight into your colleagues' behaviors, you will learn pragmatic techniques that will give you the confidence to advocate for yourself and, when needed, remove yourself from uncomfortable situations and conversations....
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Welcome Home
- A Guide to Building a Home for Your Soul
- By: Najwa Zebian
- Narrated by: Najwa Zebian
- Length: 9 hrs and 48 mins
- Unabridged
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In her debut audiobook of inspiration, poet Najwa Zebian shares her revolutionary concept of home - the place of safety where you can embrace your vulnerability and discover your self-worth. It's the place where your soul feels like it belongs, where you are loved for who you are. Building your home inside yourself - and never experiencing inner homelessness again - begins here.
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Pinnacle of hypocrisy
- By Anonymous User on 14-10-2023
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Welcome Home
- A Guide to Building a Home for Your Soul
- Narrated by: Najwa Zebian
- Length: 9 hrs and 48 mins
- Release date: 08-06-2021
- Language: English
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In her debut audiobook of inspiration, poet Najwa Zebian shares her revolutionary concept of home - the place of safety where you can embrace your vulnerability and discover your self-worth....
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Getting Along
- How to Work with Anyone (Even Difficult People)
- By: Amy Gallo
- Narrated by: Amy Gallo
- Length: 7 hrs and 44 mins
- Unabridged
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Work relationships can be hard. The stress of dealing with difficult people dampens our creativity and productivity, degrades our ability to think clearly and make sound decisions, and causes us to disengage. In Getting Along, workplace expert and Harvard Business Review podcast host Amy Gallo identifies eight familiar types of difficult coworkers—the insecure boss, the passive-aggressive peer, the know-it-all, the biased coworker, and others—and provides strategies tailored to dealing constructively with each one.
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Started well and makes good points
- By Mr Alexander Pfeffer on 23-10-2022
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Getting Along
- How to Work with Anyone (Even Difficult People)
- Narrated by: Amy Gallo
- Length: 7 hrs and 44 mins
- Release date: 13-09-2022
- Language: English
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In Getting Along, workplace expert and Harvard Business Review podcast host Amy Gallo identifies eight familiar types of difficult coworkers and provides strategies tailored to dealing constructively with each one....
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90 Seconds to a Life You Love
- How to Turn Difficult Feelings into Rock-Solid Confidence
- By: Dr Joan Rosenberg
- Narrated by: Dr Joan Rosenberg
- Length: 8 hrs and 54 mins
- Unabridged
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How to build and sustain rock-solid confidence. 90 Seconds to a Life You Love follows a simple formula: 1 choice. 8 feelings. 90 seconds. This book teaches you that if you choose to be fully present and aware when you experience unpleasant feelings; if you choose not to block or avoid these difficult emotions with alcohol, food or denial; if you ride through the wave of these feelings, which will last for only 90 seconds, you will build your confidence. It's called the Rosenberg Reset, and it will change your life.
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Life changing
- By Danniella on 23-12-2022
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90 Seconds to a Life You Love
- How to Turn Difficult Feelings into Rock-Solid Confidence
- Narrated by: Dr Joan Rosenberg
- Length: 8 hrs and 54 mins
- Release date: 07-02-2019
- Language: English
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How to build and sustain rock-solid confidence. 90 Seconds to a Life You Love follows a simple formula: 1 choice. 8 feelings. 90 seconds....
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The 3rd Alternative
- Solving Life's Most Difficult Problems
- By: Stephen R. Covey
- Narrated by: Dr. Breck England
- Length: 16 hrs and 52 mins
- Unabridged
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A legacy work from the multimillion copy best-selling author of The 7 Habits of Highly Effective People - hailed as the #1 Most Influential Business Book of the Twentieth Century - The 3rd Alternative introduces a breakthrough approach to conflict resolution and creative problem solving.
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Covey's best book saved for last
- By Findlay on 11-11-2023
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The 3rd Alternative
- Solving Life's Most Difficult Problems
- Narrated by: Dr. Breck England
- Length: 16 hrs and 52 mins
- Release date: 31-01-2012
- Language: English
- The 3rd Alternative introduces a breakthrough approach to conflict resolution and creative problem solving....
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Non-member price: $33.99 or 1 Credit
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Leading the Unleadable
- How to Manage Mavericks, Cynics, Divas, and Other Difficult People
- By: Alan Willett
- Narrated by: Tom Parks
- Length: 5 hrs and 51 mins
- Unabridged
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Difficult people are the worst part of a manager's job. Whether it comes from direct reports or people above, outbursts, irrational demands, griping, and other disruptions need to be dealt with - and it's your responsibility to do it. Leading the Unleadable turns this dreaded chore into a straight forward process that gently, yet effectively, improves behaviors.
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awesome
- By Anonymous User on 29-10-2018
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Leading the Unleadable
- How to Manage Mavericks, Cynics, Divas, and Other Difficult People
- Narrated by: Tom Parks
- Length: 5 hrs and 51 mins
- Release date: 29-11-2016
- Language: English
- Once you realize the potential for change, the book's simple steps, examples, and scripts explain how to right even the most hopeless situations....
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Non-member price: $28.99 or 1 Credit
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