Showing results by publisher "Brilliance Audio" in Conflict Resolution & Mediation
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Leading the Unleadable
- How to Manage Mavericks, Cynics, Divas, and Other Difficult People
- By: Alan Willett
- Narrated by: Tom Parks
- Length: 5 hrs and 51 mins
- Unabridged
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Difficult people are the worst part of a manager's job. Whether it comes from direct reports or people above, outbursts, irrational demands, griping, and other disruptions need to be dealt with - and it's your responsibility to do it. Leading the Unleadable turns this dreaded chore into a straight forward process that gently, yet effectively, improves behaviors.
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awesome
- By Anonymous User on 29-10-2018
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Leading the Unleadable
- How to Manage Mavericks, Cynics, Divas, and Other Difficult People
- Narrated by: Tom Parks
- Length: 5 hrs and 51 mins
- Release date: 29-11-2016
- Language: English
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Non-member price: $28.99 or 1 Credit
Sale price: $28.99 or 1 Credit
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Dealing with Difficult People
- By: Roy Lilley
- Narrated by: Timothy Andrés Pabon
- Length: 3 hrs and 41 mins
- Unabridged
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Workplaces are filled with all types of people, and some of them can be very difficult to get along with. By understanding difficult people and their behaviors, a savvy individual can resolve the awkward and problematic situations they create. Dealing with Difficult People looks at difficult behavior - what drives it and how to cope with it by managing aggression, avoiding awkward situations, and keeping calm. This third edition provides tools and techniques for dealing with difficult customers, difficult people in the digital sphere, and difficult bosses.
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Practical
- By Brian Chan on 30-04-2023
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Dealing with Difficult People
- Narrated by: Timothy Andrés Pabon
- Length: 3 hrs and 41 mins
- Release date: 28-05-2019
- Language: English
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Non-member price: $22.99 or 1 Credit
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Turn Enemies into Allies
- The Art of Peace in the Workplace (Conflict Resolution for Leaders, Managers, and Anyone Stuck in the Middle)
- By: Judy Ringer, James Warda - foreword
- Narrated by: Coleen Marlo
- Length: 5 hrs and 29 mins
- Unabridged
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In today's workplace, managers, leaders, and HR professionals often believe they don't have the time to help employees navigate conflict. More often than not, however, it takes more time not to address conflict than to constructively intervene. But before you can successfully guide others in managing disagreements, you must be able to manage yourself - your mindset, presence, and behaviors.
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Turn Enemies into Allies
- The Art of Peace in the Workplace (Conflict Resolution for Leaders, Managers, and Anyone Stuck in the Middle)
- Narrated by: Coleen Marlo
- Length: 5 hrs and 29 mins
- Release date: 01-05-2019
- Language: English
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Non-member price: $27.99 or 1 Credit
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Working with Difficult People
- WorkSmart Series
- By: William Lundin Ph.D., Kathleen Lundin, Michael S. Dobson
- Narrated by: Jim Bond, Laural Merlington
- Length: 3 hrs and 1 min
- Unabridged
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Working with difficult people can reduce your morale, threaten your productivity, deplete your energy, and waste your time. But you don't have to be helpless in the face of other people's craziness! Knowing how to handle coworkers' disruptive behavior is one of the most important career skills you can have, allowing you to become a more valuable employee and a more self-reliant person.
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Working with Difficult People
- WorkSmart Series
- Narrated by: Jim Bond, Laural Merlington
- Length: 3 hrs and 1 min
- Release date: 07-04-2017
- Language: English
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Non-member price: $23.99 or 1 Credit
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Beating the Workplace Bully
- A Tactical Guide to Taking Charge
- By: Dr. Lynne Curry
- Narrated by: Nicol Zanzarella, Christopher Lane
- Length: 7 hrs and 35 mins
- Unabridged
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Bullies aren't limited to the playground. These days, they roam our offices and can be found everywhere from break rooms to boardrooms. They don't steal your lunch money, but they can make your work life a living hell - and even ruin your career. Whether the bully is a boss or a coworker...whether you're the target of manipulation, intimidation, verbal abuse, or deliberate humiliation, Beating the Workplace Bully will show you how to fight back.
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Highly recommended practical workbook for targets
- By Katie Katie Book Listener on 04-09-2016
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Beating the Workplace Bully
- A Tactical Guide to Taking Charge
- Narrated by: Nicol Zanzarella, Christopher Lane
- Length: 7 hrs and 35 mins
- Release date: 06-01-2016
- Language: English
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Non-member price: $28.99 or 1 Credit
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In Defense of Troublemakers
- The Power of Dissent in Life and Business
- By: Charlan Nemeth
- Narrated by: Joyce Bean
- Length: 6 hrs and 2 mins
- Unabridged
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We've decided by consensus that consensus is good. In In Defense of Troublemakers, psychologist Charlan Nemeth argues that this principle is completely wrong: left unchallenged, the majority opinion is often biased, unoriginal, or false. It leads planes and markets to crash, causes juries to convict innocent people, and can quite literally make people think blue is green. In the name of comity, we embrace stupidity. We can make better decisions by embracing dissent. Dissent forces us to question the status quo, consider more information, and engage in creative decision-making.
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The Science of Dissent: It sets us free & keeps society safe
- By Bernadette Hyland on 09-04-2019
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In Defense of Troublemakers
- The Power of Dissent in Life and Business
- Narrated by: Joyce Bean
- Length: 6 hrs and 2 mins
- Release date: 02-10-2018
- Language: English
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Creating a Drama-Free Workplace
- The Insider's Guide to Managing Conflict, Incivility & Mistrust
- By: Anna Maravelas
- Narrated by: Cynthia Farrell
- Length: 6 hrs and 48 mins
- Unabridged
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The human longing for respect and dignity is deep and pervasive. Yet, while resolving more than 300 workplace conflicts, author Anna Maravelas has met thousands of individuals struggling with tension and mistrust. Creating a Drama-Free Workplace contains strategies to avoid and reverse these troubling trends. Learn why trust and connectedness slip through our fingers despite our yearnings for workplaces that are grounded in collaboration and success.
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Creating a Drama-Free Workplace
- The Insider's Guide to Managing Conflict, Incivility & Mistrust
- Narrated by: Cynthia Farrell
- Length: 6 hrs and 48 mins
- Release date: 01-01-2020
- Language: English
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Excuse Me
- The Survival Guide to Modern Business Etiquette
- By: Rosanne J. Thomas
- Narrated by: Teri Schnaubelt
- Length: 6 hrs and 54 mins
- Unabridged
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Exactly what are the rules these days? Is it acceptable to text your boss at home? What is the polite way to ask a colleague to take a distracting conversation behind closed doors? What about the use of smartphones in meetings? Merging classic rules of behavior with new realities of modern business, Excuse Me spotlights dozens of puzzling situations, with suggestions for bridging divides.
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Excuse Me
- The Survival Guide to Modern Business Etiquette
- Narrated by: Teri Schnaubelt
- Length: 6 hrs and 54 mins
- Release date: 10-08-2017
- Language: English
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Wait, I'm the Boss?!?
- The Essential Guide for New Managers to Succeed from Day One
- By: Peter Economy
- Narrated by: Tom Parks
- Length: 6 hrs and 8 mins
- Unabridged
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Your management mentor in a book! This is the go-to guide on making good decisions, helping teams work together, dealing with people problems, and achieving goals when you're newly in charge or looking to brush up on your leadership skills. Wait, I'm the Boss?!? is chock-full of useful information, tips, and checklists that can be used by anyone who aspires to become a skilled manager. While it’s written with the new manager in mind, it can also serve as a useful refresher for any manager, no matter how experienced he or she may be.
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Wait, I'm the Boss?!?
- The Essential Guide for New Managers to Succeed from Day One
- Narrated by: Tom Parks
- Length: 6 hrs and 8 mins
- Release date: 01-03-2020
- Language: English
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The Power of a Positive Attitude
- Discovering the Key to Success
- By: Roger Fritz
- Narrated by: Christopher Lane
- Length: 2 hrs and 56 mins
- Unabridged
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Attitude affects every facet of our lives - from the way we handle stress to how we communicate at work. The way we view difficulties and setbacks can make the difference between success and failure. Roger Fritz has devoted his career to helping people overcome obstacles and achieve their goals by changing their outlook on life.
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The Power of a Positive Attitude
- Discovering the Key to Success
- Narrated by: Christopher Lane
- Length: 2 hrs and 56 mins
- Release date: 09-06-2008
- Language: English
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How to Listen and How to Be Heard
- Inclusive Conversations at Work
- By: Alissa Carpenter
- Narrated by: Alissa Carpenter
- Length: 7 hrs and 10 mins
- Unabridged
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There's no denying that our workplaces are more diverse than ever. Age, race, gender - there are so many different perspectives and experiences being brought to the table. And the best employees and leaders know that harnessing the power of these differences will build stronger teams, ideas, and organizations. But how do we do this? If we all think, feel, and act so differently, how do we get anything done?
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How to Listen and How to Be Heard
- Inclusive Conversations at Work
- Narrated by: Alissa Carpenter
- Length: 7 hrs and 10 mins
- Release date: 06-10-2020
- Language: English
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Working with Difficult People
- WorkSmart Series
- By: William Lundin Ph.D., Kathleen Lundin, Michael S. Dobson
- Narrated by: Unspecified
- Length: 3 hrs and 1 min
- Abridged
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Working with difficult people can reduce your morale, threaten your productivity, deplete your energy, and waste your time. But you don't have to be helpless in the face of other people's craziness! Knowing how to handle coworkers' disruptive behavior is one of the most important career skills you can have, allowing you to become a more valuable employee and a more self-reliant person.
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Working with Difficult People
- WorkSmart Series
- Narrated by: Unspecified
- Series: WorkSmart
- Length: 3 hrs and 1 min
- Release date: 08-09-2008
- Language: English
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Non-member price: $23.99 or 1 Credit
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