Get Your Free Audiobook

Working with Difficult People

Series: WorkSmart
Length: 3 hrs and 1 min
Categories: Business, Career Skills

Non-member price: $30.42

After 30 days, Audible is $16.45/mo. Cancel anytime.

Publisher's Summary

Working with difficult people can reduce your morale, threaten your productivity, deplete your energy, and waste your time. But you don't have to be helpless in the face of other people's craziness! Knowing how to handle coworkers' disruptive behavior is one of the most important career skills you can have, allowing you to become a more valuable employee and a more self-reliant person.

Working with Difficult People defines nine fundamental types of difficult people and gives you a complete system for opening lines of communication, resolving differences, and avoiding office headaches. This audiobook teaches you how to:

  • understand your own reactions to different kinds of difficult people
  • explore the interrelationship between yourself and the problematic employee - whether it's a boss, fellow coworker, or someone you manage
  • practice healthier responses to those who make your life miserable

    You'll find out how to proactively manage your relationships with those who are mean and angry, suspicious, pessimistic, shy, narcissistic, overly competitive, controlling, and more.

    This audio edition includes an action plan for preparing for encounters and confrontations as well as all-new verbal self-defense tips, guidance on how to master power dynamics, and ways to differentiate between situational issues and psychological ones.

  • ©2008 William Lundin, Ph.D., Kathleen Lundin, and Michael S. Dobson (P)2008 Brilliance Audio, Inc.

    More from the same

    What members say

    Reviews - Please select the tabs below to change the source of reviews.

    No Reviews are Available
    Sort by:
    Filter by:
    • Overall
      5 out of 5 stars
    Profile Image for sarah
    • sarah
    • 05-08-2011

    working with difficult people.

    thank you for your brilliant insights into the mind of the monsters and the demons who look like human beings...i especially loved your advice on how to deal with saved my life.....

    2 people found this helpful

    • Overall
      4 out of 5 stars
    • Performance
      2 out of 5 stars
    • Story
      1 out of 5 stars
    Profile Image for Amazon Customer
    • Amazon Customer
    • 19-11-2017

    don't waste your time

    very poor performance, sounds fake & unrealistic. save your money and just fire everyone who is difficult.. If it's your boss who's difficult you'll find happiness elsewhere.