Feel the pulse of the towing industry's heart as Bruce Bender from the Towing and Recovery Association of Ohio takes us through 46 years of tradition and innovation at the Midwest Regional Tow Show. With a shift to the spacious Roberts Center, we're serving up a blend of history, tech, and a strong sense of community. Discover the show's tailored approach to exhibitor and attendee connections, complete with a digital app and thoughtful exhibit hours. Plus, get a look at the compassionate side of the towing world with the introduction of the "Celebration of Life" event and the campaign for road safety awareness.

The tow show is more than just a showcase of shiny trucks and heavy machinery; it's a celebration of camaraderie and industry pride. Get ready for a parade of polished chrome, the chance to snag a truck right off the floor, and evenings filled with auctions, s'mores, and laughter. Bruce Bender shares the scoop on how this event weaves together the strands of business and pleasure, creating a family-friendly tapestry that's inclusive for all. So whether you're a karaoke king or queen or a cornhole champion, there's a spot for you here.

Pack up your motorhome or pop a tent; camping at the tow show is the new rave! We're inviting you to extend your stay and make the most of the networking opportunities, food extravaganzas, and vendor interactions in Wilmington, Ohio, from September 12th through 15th. Join us as we explore how this tow show not only drives the industry forward but also celebrates its very soul—bringing together families, fostering lifelong connections, and honoring the hardworking individuals who keep our roads safe.

As we gather around the mic today, our hearts go out to those affected by the recent tornadoes in the U.S. It’s a solemn reminder of the resilience and unity within the towing and recovery community. In this heartfelt discussion, we dive into the transformative growth of Tow Professional Magazine, celebrating its successful shift to a digital landscape. The industry is abuzz with Dynamic Manufacturing’s new chapter under EasyPak Continental Mixers, OneSource Parts, and CSTH LLC, and we unpack the potential it brings. With Anthony Gentile's wisdom and Matt Walter's fresh outlook, we explore the exciting road ahead for our industry.

Our conversation takes a turn to the profound impact of human connection, as we spotlight Warrior Winch’s incredible success at a recent trade show and their support of the International Towing Museum Survivor Fund. We share the moving story behind Recovery Billing Unlimited’s "Lights On for Landon" campaign, and how it's lighting up the life of a young boy battling Neurofibromatosis. Milton Industries’ acquisition of Stek Manufacturing isn’t just a business move—it represents a steadfast commitment to quality and equipping tow operators with innovative tools, reinforcing the hands-on spirit that defines our community.

We wrap up with vivid tales from the Florida Tow Show, where global connections were forged, and cutting-edge products were revealed. From Jordan's new MPL-60 wrecker to Towmate's safety lighting innovations, we reflect on the game-changing technologies that are shaping our industry's future. To the valiant first responders who grace our communities with their courage, we extend a prayer of protection and our deepest gratitude. It’s been an honor to share these stories and moments with you, our valued listeners, and we look forward to many more.

Discover the undercurrents of the towing industry with incoming TRAA president Bill Johnson, navigating through the turbulent waters of the FTC's junk fee initiative and the recent inclusion of towing services in their investigation. Uncover the strategies for an industry under scrutiny, as we explore the significance of these developments and the essential role of unity and national associations like TRAA in steering the industry. Celebrating the legacy of Joanne Blyton's presidency, we probe into the active steps required to champion our cause and the indispensable function of a collective voice in Washington D.C.

Join us as we dissect the legislative challenges and advocate for clarity and fairness in the towing world. Bill Johnson offers a treasure trove of insights, from the intricacies of a recent meeting with the DOT to the creation of a task force aimed at reviewing towing fees. We're not just talking shop; we're building a community of professionals through monthly Zoom calls and a glossary of terms designed to enhance unity and professionalism. Learn the power of membership, discover the art of weaving detailed service narratives, and find out why a strong, united front is paramount in educating officials and the public about the complexities of towing services.

Unlock the secrets to keeping your best employees onboard and engaged as we welcome the dynamic duo, Michelle and Chuck Griffin of Griffin Towing, onto our latest podcast episode. Their fresh perspectives and innovative strategies are transforming how we view employee retention in the towing industry. With Michelle's banking expertise and Chuck's experience from the Boys and Girls Club, this power couple delves into the art of creating a work culture that not only attracts top talent but also fosters a sense of belonging and commitment.

In a world where company culture can make or break your business, the Griffins stand as a testament to the power of respect and support within the workplace. Chuck's leadership style, deeply influenced by his background in community service, is a beacon for those seeking to integrate solid professional values into their business ethos. Our conversation reveals how these core values, when authentically lived by leadership, can significantly steer a company towards a reputation of excellence and reliability.

As we wrap up our enriching time with the Griffins, we turn our hearts towards the wider towing and recovery community, expressing our deepest gratitude for the unsung heroes keeping our roads safe. Their inspiring prayer for all those in the towing world reminds us of the profound impact of a nurturing workplace on both personal and business prosperity. Tune in for a heartfelt and transformative dialogue that promises to leave you with invaluable insights and a renewed appreciation for the towing industry's vital work.

Unlock the secrets of Warrior Winch's rise to success with Jeff Bimson, the driving force behind the brand that's taking the US market by storm. This episode promises an insider's look at how an unwavering dedication to product performance and customer satisfaction has propelled Warrior Winch from a consumer-focused startup to a pivotal player in towing and recovery. Journey with us as we reveal the profound impact of supporting local causes and fostering industry partnerships, reflecting Warrior Winch's deep integration into the market's fabric.

The heart and soul of the towing community come to life through our exploration of the Towing Museum's Survivor Fund. Feel the compassion behind each story as we illuminate the fund's essential role in providing solace to families during their most challenging times. Sit in on our conversation with Lauren from the Towing Museum to understand the membership benefits and the deep respect the museum harbors for the heritage of towing professionals. Plus, don't miss the chance to learn how the Florida tow show's international platform is fostering connections across the globe.

Prepare to be wowed by the innovation driving Warrior Winches' latest breakthroughs, including the groundbreaking Gladiator winch. Our chat with Jeff Bimson not only shines a spotlight on cutting-edge products for the 4x4 enthusiasts but also pays homage to the custom solutions designed for various industries that keep the world moving. Discover the power of trust and how authentic relationships underpin Warrior Winch's approach to doing business, ensuring every partnership is a win-win situation.

Unlock the secrets to on-scene safety and regulatory savvy with towing guru Brian Riker, our esteemed guest in the latest heart-to-heart on all things towing. Brian brings to the table his immense expertise in compliance and communication strategies tailored for operators and owners alike. His special focus on crafting messages that break through international language barriers ensures that our conversation is not just another industry talk, but an invaluable resource for those aiming to raise the bar in their towing business. Join us as we dissect the intricacies of roadside assistance, and offer you practical tips that can immediately be put into action.
Step inside the world of tow shows where the fusion of business and camaraderie creates a unique learning environment. Through this episode, we underscore the importance of safety and the perils of becoming too comfortable in routines that might overlook it. Discover how safety lunches and tow operator classes can be your armor against unforeseen incidents. We also dive into the perks of networking at events like the Florida Tow Show, where the exchange of stories and expertise is as refreshing as it is informative. So tune in and arm yourself with the knowledge that keeps you, your business, and your colleagues safe and thriving on the road.

Experience the revelation that will transform your towing business's financial trajectory and unlock the secrets to robust recovery billing. Eric Fouquette and Jade Flickers, two towering figures in the towing industry, grace us with their presence, sharing a masterclass on how to ensure you're never shortchanged for your towing and recovery services. They dissect the intricacies of dealing with insurance companies and why meticulous documentation is your unsung hero when confronting initial claim rejections.

Feeling overwhelmed by the complexities of insurance policies and property damage claims? You're not alone. Fortunately, this episode is a goldmine of strategies and firsthand success stories that demystify the process. Eric and Jade provide a roadmap for confidently resubmitting past claims, harnessing the power of persistence, and leveraging legal expertise to overcome the staunch resistance often encountered from insurers. Their actionable insights give you the power to turn every job into a victory for your bottom line.

Lastly, we shed light on the monumental impact that continuous learning and industry-specific education can have on your business. Upgrading equipment and immersing yourself in knowledge can dramatically enhance efficiency, safety, and overall financial health. Hear how embracing educational opportunities like Recovery Billing Unlimited can lead to a more rewarding job, a stronger community presence, and a flourishing financial state. Don't miss this episode—it's the beacon that will guide your tow business to a future of prosperity and success.

Discover the future of telematics in towing as we welcome the insightful Tim Smith from Azuga to the Tow Professional Podcast. Join Darren Weaver and DJ Harrington, for an exhilarating journey through Azuga's latest innovations that promise to revamp how tow operators navigate their industry's unique challenges. Get ready to learn about the integration of improved customer support systems, dedicated success teams, and the relentless pursuit of constant enhancement—all designed to keep towers at the forefront of service efficiency and user experience.

Feel the buzz as we gear up for the Florida Tow Show and share an exclusive sneak peek into Azuga's special offer that's adding extra sizzle to our episode. We'll tackle the hefty subject of insurance rates, unraveling how telematics and camera systems are becoming game-changers. Plus, we delve into the partnerships that are easing the financial pressure for tow operators. So, buckle up for an episode that's not just about keeping you in the loop—it's about catapulting you right into the heart of the towing community's most pressing topics and innovations.