A lifted truck tracking into oncoming lanes. A repo driver on hot asphalt, thinking fast. That’s where this story starts—and where real innovation in towing tools begins. We sit with JB Tow Accessories co-founder and VP of Sales, Jason Giddens, to trace the gritty path from first-week mistakes to thousands of field-proven tools making recoveries safer and faster.

Jason breaks down the real-world problem that led to the Fat Boy wheel adapters—wide tires, hard steering angles, and no safe way to strap. He shares how he and his team turned that sketch into a Tampa-built solution that’s now a go-to for operators facing big rubber and tight streets. Then we go deep on the Big Stiffy lockout tool: stainless steel to protect seals and paint, a stiffer rod and larger handle for leverage, and a lifetime warranty backed by relentless show-floor stress tests. If you care about durability, clean entries, and fewer comebacks, you’ll appreciate the why behind every design choice.

Beyond tools, this conversation is about service, safety, and unity. Jason answers every message himself and drives long routes just to shake hands, demo gear, and earn trust—because the towing business still runs on relationships. We explore practical safety moves operators can use today, like working passenger-side controls when traffic is hot, setting proper scene lighting, and investing in training that cuts liability and injuries. We also spotlight the power of community: small-town rotation group texts, blocking for each other on busy roads, and a shared commitment to the move over message that sends more people home at night.

If you’re a tow operator, dispatcher, or owner looking for reliable gear and a brand that shows up, this is your playbook. Hear how authentic content, better tools, and a customer-first mindset can elevate your operation and strengthen the towing community at large.

Subscribe, share with your crew, and leave a review to help more towers find conversations that put safety, service, and smart gear first.

A single button can change the way a tow fleet moves. We brought on Tony Pierce from EMCI Wireless to walk us through how Motorola WAVE PTX delivers true instant communication—push to talk with nationwide reach—so dispatch, drivers, and recovery teams stay synced without towers, repeaters, or the wait time of phone calls.

We dig into the gear that makes it work in the real world. Tony breaks down the rugged TLK 110 handheld with GPS and Bluetooth, the in-vehicle TLK 150 built for loud cabs and hands-free use, and the ultra-compact TLK 25 that pairs with Bluetooth accessories for low-profile comms. All three connect to the same cloud backbone used by the WAVE smartphone app and dispatch console, so you can form talk groups for heavy recoveries, night shifts, or regional crews and reach everyone at once with one press.

Safety and reliability sit at the center of the conversation. With GPS tracking, dispatchers can see trucks in real time, and an emergency button on the devices sends instant alerts when a scene turns risky. Audio stays clear over rotator noise and highway traffic, and encryption protects your communications. Because WAVE PTX runs on Motorola Solutions’ mission-critical platform—the same DNA trusted by public safety—you get uptime and voice quality that off-brand apps can’t match. EMCI Wireless adds live, personal support and device programs backed by 50 years of Motorola experience.

We also unpack the business side: subscription pricing per device, flexible purchase and lease options, and zero infrastructure to build or license. That means you can start with a few units, add more as your fleet grows, and avoid the hassles of sharing personal phone numbers with company contacts. Real fleets are already seeing faster dispatch, fewer missed calls, and calmer, safer recoveries.

Ready to modernize your communications? Check out ptanywh.com or call Tony at 954-376-3235 to get your team connected. If this conversation helped, follow the show, share it with your crew, and leave a review so more pros can find it.

What if your marketing didn’t feel like a coin toss? We sat down and unpacked how towing and recovery companies can stop guessing, aim their message at real decision makers, and turn print plus digital into results you can actually see. From building a verified list of owners and check writers to pairing ads with editorial that spells out features and benefits, we map the steps that move a prospect from curiosity to a confident yes.

We get candid about the print versus digital debate and why it’s the wrong fight. Print lives on the desk and cements brand memory with fewer touches. Digital boosts frequency, speed, and measurement. The real win comes when you combine them: a smart print presence that educates, reinforced by e-blasts and social that deliver transparent metrics—opens, clicks, and device data—so you can refine creative and targeting with each campaign. You’ll hear how we help vendors track results even when buyers say “I saw you online,” thanks to topic-specific editorial that anchors the response.

Beyond placements, we dig into relationship-first support: honest ad critiques that steer creative toward benefits and action, warm introductions to distributors on the show floor, and fast, flexible publishing choices that larger outlets can’t match. We also pull back the curtain on services many don’t expect from a magazine—booth design, video production, ad design at no extra cost, podcast features, social amplification, and print collateral like inserts, flyers, banners, and calendars. Plus, we highlight our work around TRAA Hill Day and why advocacy matters for every operator’s safety and livelihood.

If you’re ready to reach the right people, clarify your message, and measure what matters, this conversation gives you a practical playbook. Subscribe, share it with a colleague who handles your marketing, and leave a review telling us which tactic you’ll try first.