As we gather around the mic today, our hearts go out to those affected by the recent tornadoes in the U.S. It’s a solemn reminder of the resilience and unity within the towing and recovery community. In this heartfelt discussion, we dive into the transformative growth of Tow Professional Magazine, celebrating its successful shift to a digital landscape. The industry is abuzz with Dynamic Manufacturing’s new chapter under EasyPak Continental Mixers, OneSource Parts, and CSTH LLC, and we unpack the potential it brings. With Anthony Gentile's wisdom and Matt Walter's fresh outlook, we explore the exciting road ahead for our industry.

Our conversation takes a turn to the profound impact of human connection, as we spotlight Warrior Winch’s incredible success at a recent trade show and their support of the International Towing Museum Survivor Fund. We share the moving story behind Recovery Billing Unlimited’s "Lights On for Landon" campaign, and how it's lighting up the life of a young boy battling Neurofibromatosis. Milton Industries’ acquisition of Stek Manufacturing isn’t just a business move—it represents a steadfast commitment to quality and equipping tow operators with innovative tools, reinforcing the hands-on spirit that defines our community.

We wrap up with vivid tales from the Florida Tow Show, where global connections were forged, and cutting-edge products were revealed. From Jordan's new MPL-60 wrecker to Towmate's safety lighting innovations, we reflect on the game-changing technologies that are shaping our industry's future. To the valiant first responders who grace our communities with their courage, we extend a prayer of protection and our deepest gratitude. It’s been an honor to share these stories and moments with you, our valued listeners, and we look forward to many more.

Discover the undercurrents of the towing industry with incoming TRAA president Bill Johnson, navigating through the turbulent waters of the FTC's junk fee initiative and the recent inclusion of towing services in their investigation. Uncover the strategies for an industry under scrutiny, as we explore the significance of these developments and the essential role of unity and national associations like TRAA in steering the industry. Celebrating the legacy of Joanne Blyton's presidency, we probe into the active steps required to champion our cause and the indispensable function of a collective voice in Washington D.C.

Join us as we dissect the legislative challenges and advocate for clarity and fairness in the towing world. Bill Johnson offers a treasure trove of insights, from the intricacies of a recent meeting with the DOT to the creation of a task force aimed at reviewing towing fees. We're not just talking shop; we're building a community of professionals through monthly Zoom calls and a glossary of terms designed to enhance unity and professionalism. Learn the power of membership, discover the art of weaving detailed service narratives, and find out why a strong, united front is paramount in educating officials and the public about the complexities of towing services.

Unlock the secrets to keeping your best employees onboard and engaged as we welcome the dynamic duo, Michelle and Chuck Griffin of Griffin Towing, onto our latest podcast episode. Their fresh perspectives and innovative strategies are transforming how we view employee retention in the towing industry. With Michelle's banking expertise and Chuck's experience from the Boys and Girls Club, this power couple delves into the art of creating a work culture that not only attracts top talent but also fosters a sense of belonging and commitment.

In a world where company culture can make or break your business, the Griffins stand as a testament to the power of respect and support within the workplace. Chuck's leadership style, deeply influenced by his background in community service, is a beacon for those seeking to integrate solid professional values into their business ethos. Our conversation reveals how these core values, when authentically lived by leadership, can significantly steer a company towards a reputation of excellence and reliability.

As we wrap up our enriching time with the Griffins, we turn our hearts towards the wider towing and recovery community, expressing our deepest gratitude for the unsung heroes keeping our roads safe. Their inspiring prayer for all those in the towing world reminds us of the profound impact of a nurturing workplace on both personal and business prosperity. Tune in for a heartfelt and transformative dialogue that promises to leave you with invaluable insights and a renewed appreciation for the towing industry's vital work.