Why does behavioral health billing feel like a constant battle?
In this episode of MasterMined, we sit down with Patrick Dunn, Chief Strategy Officer at Hansei Solutions, to unpack the complexities of payer relationships, revenue cycle management, and why billing smarter—not harder—can transform your organization’s future.

Patrick brings decades of experience as a clinician, executive, and strategist, offering a rare inside look at how providers and payers can stop playing cat-and-mouse and start building partnerships that work. From tackling audits and pay-to-patient nightmares to exploring how AI is reshaping documentation, this candid conversation gives leaders the practical tools to survive and thrive in payer land.

Why it matters:
If you’re leading or scaling a behavioral health business, understanding how to navigate billing, audits, and payers isn’t just finance—it’s survival. Patrick’s insights show how to turn compliance into strategy and how providers can win by preparing, partnering, and pushing for parity.

What You’ll Learn in This Episode:

• Why payer relationships are shifting—and how providers can respond

• How to prepare your organization for audits before they happen

• The real impact of pay-to-patient policies and what legislation is changing

• How AI and automation are transforming revenue cycle management

• Why data, documentation, and compliance are now growth strategies

🔔 Subscribe to MasterMined for more episodes that balance care and commerce in behavioral health.

Learn More & Connect:

• Show notes + resources: SnapshotInteractive.com/mastermined

• Snapshot Interactive: snapshotinteractive.com

• Connect with the hosts:

  • Mark Scrivner – LinkedIn | Website

  • Jeff Skillen – LinkedIn | Website

  • Lee Pepper – LinkedIn | Website

• Newsletter signup: MasterMined Newsletter

When is the right time to call an investment banker? And what exactly can they do for your behavioral health business?

In this episode of MasterMined, Mark Scrivner and Jeff Skillen sit down with L.A. Galyon, Managing Director at Brentwood Capital Advisors, to explore the often-misunderstood world of mergers, acquisitions, and capital raises in behavioral health. Drawing on years of advising founder-led organizations and private equity-backed platforms, L.A. shares his journey into investment banking, why timing matters, and how the right approach can maximize value for owners.

Whether you’re years away from selling or actively preparing for a transaction, this conversation delivers candid insights on market dynamics, common missteps, and how to position your business for the best outcome.

What You’ll Learn

• When and why to bring in an investment banker.

• How to prepare your behavioral health company for a sale.

• The current state of the M&A market in behavioral health.

• Common mistakes owners make in transaction planning.

• The value of starting conversations before you think you’re ready.

Subscribe to MasterMined and never miss an episode on behavioral health business strategy, growth, and leadership.

Learn More & Connect

Connect with the Guest:

L.A. Galyon:

LinkedIn | https://www.linkedin.com/in/l-a-galyon-88244321/

Company | https://www.brentwoodcap.com/

Connect with the Hosts

Mark Scrivner:

LinkedIn | https://www.linkedin.com/in/markscrivner/

Company | https://www.snapshotinteractive.com/

Organization | https://creativeassembly.agency/

Jeff Skillen:

LinkedIn | https://www.linkedin.com/in/jeff-skillen-199507/

Company | https://www.skillsetenterprises.com/

Digital ads and SEO might get all the hype — but if your social media game is weak, you’re leaving admissions on the table.

In this episode of MasterMined, hosts Mark Scrivner, Jeff Skillen, and Lee Pepper unpack how behavioral health providers can turn social media into a true admissions driver — not just a branding checkbox. From audience targeting to content cadence, they break down what works, what doesn’t, and how to align your social strategy with your admissions process.

If you’re running paid campaigns and optimizing your website but ignoring social, you’re missing a key lever for trust, engagement, and conversion. This episode will help you build a social strategy that drives measurable results.

What You’ll Learn:

• Why ignoring social media limits your admissions potential

• How to integrate social strategy with your marketing and admissions funnel

• Content types that build trust with potential clients and families

• The importance of consistency and authenticity in posting

• How to track and measure social’s real business impact

Subscribe to MasterMined and never miss a conversation that helps you grow your behavioral health business.

Learn More & Connect:

Mark Scrivner:

LinkedIn | https://www.linkedin.com/in/markscrivner/

Company | https://www.snapshotinteractive.com/

Lee Pepper:

LinkedIn | https://www.linkedin.com/in/leepepper/

Company | https://www.peprallygroup.com/

Jeff Skillen:

LinkedIn | https://www.linkedin.com/in/jeff-skillen-199507/

Company | https://www.skillsetenterprises.com/