Why does behavioral health billing feel like a constant battle?
In this episode of MasterMined, we sit down with Patrick Dunn, Chief Strategy Officer at Hansei Solutions, to unpack the complexities of payer relationships, revenue cycle management, and why billing smarter—not harder—can transform your organization’s future.

Patrick brings decades of experience as a clinician, executive, and strategist, offering a rare inside look at how providers and payers can stop playing cat-and-mouse and start building partnerships that work. From tackling audits and pay-to-patient nightmares to exploring how AI is reshaping documentation, this candid conversation gives leaders the practical tools to survive and thrive in payer land.

Why it matters:
If you’re leading or scaling a behavioral health business, understanding how to navigate billing, audits, and payers isn’t just finance—it’s survival. Patrick’s insights show how to turn compliance into strategy and how providers can win by preparing, partnering, and pushing for parity.

What You’ll Learn in This Episode:

• Why payer relationships are shifting—and how providers can respond

• How to prepare your organization for audits before they happen

• The real impact of pay-to-patient policies and what legislation is changing

• How AI and automation are transforming revenue cycle management

• Why data, documentation, and compliance are now growth strategies

🔔 Subscribe to MasterMined for more episodes that balance care and commerce in behavioral health.

Learn More & Connect:

• Show notes + resources: SnapshotInteractive.com/mastermined

• Snapshot Interactive: snapshotinteractive.com

• Connect with the hosts:

  • Mark Scrivner – LinkedIn | Website

  • Jeff Skillen – LinkedIn | Website

  • Lee Pepper – LinkedIn | Website

• Newsletter signup: MasterMined Newsletter