• Unlocking Webinar Success: Choosing Hot Topics and Converting No-Shows with Tim Ito
    Sep 24 2025

    Unlock the secrets of virtual persuasion with this week’s episode of The Webinar Hacker, your essential guide to commanding the digital stage. Hosted by broadcast journalist and communications strategist Diego Laje. In this episode of The Webinar Hacker with Tim Ito, we reveal step-by-step techniques to captivate your virtual audience, including how to craft compelling narratives, avoid common webinar pitfalls, and use simple tools to instantly upgrade your video presence.

    1. Audience-Driven Topic Selection is Critical

    Don’t just choose comfortable topics. Go back to your audience’s pain points.

    After a webinar, segment attendees:

    • Treat these groups differently with targeted emails and messaging.

    There’s no cut-off point for engaging with registrants, even those who didn’t attend. Remain present with regular, valuable contact; prospects may convert several months (even a year) later, especially when timing aligns with their needs.

    Leverage webinar recordings by sharing them with non-attendees, putting them behind forms, and tracking content consumption in your CRM/marketing automation system.

    • Assign lead scores based on engagement (e.g., downloads, repeated attendance) to prioritize sales follow-ups and identify your hottest prospects.
    • For robust marketing and sales integration, tools like HubSpot (all-in-one), Salesforce (CRM with add-ons), or Active Campaign (cost-effective alternative) are recommended.
    • Consider account-based marketing (ABM): If multiple stakeholders from a target company engage, tailor your outreach per role (CEO, CTO, managers) and even create dedicated webinars for high-value prospects.


    And, B2B marketers should consider SMS for follow-up, but ensure compliance with privacy regulations—open rates are very high, making it a promising but underutilized channel.


    Hear real-life stories from Ito's vast digital marketing experience and discover actionable tips you can implement in your next webinar, no expensive gear required.

    Ready to transform your virtual impact? Subscribe now each episode includes quick fixes, expert guest takeaways, and bite-sized lessons in digital influence.

    Our guest in this episode is Tim Ito, he is co-founder and Principal of Marketing Nice Guys, bringing over 25 years of leadership in content, SEO, digital marketing, and product strategy, with past senior roles at organizations like ASCD, ATD, AOL, Netscape, and AltaVista.

    A dedicated educator and author, Tim teaches digital marketing at Georgetown University, and has co-written books including The B.S. Dictionary and Small Business Digital Marketing Handbook, helping demystify marketing for businesses and individuals.


    Show More Show Less
    24 mins
  • Less Is More: Andrew Glenn’s Secrets to Powerful Storytelling in Virtual Presentations
    Sep 4 2025

    How do the leaders, innovators and communicators tell stories that command attention—especially in high-stakes webinars or digital meetings? In this episode of Webinar Hacker, host Diego Laje talks with Andrew Glenn, renowned defense tech strategist and author of "Building Our Defense," to reveal the storytelling secrets behind truly impactful virtual presentations.

    Andrew shares:

    • How to find and use the sharpest details in your stories—without losing your audience
    • Why “less is more” can triple your engagement
    • The myths (and real best practices) of corporate storytelling
    • How to tailor your message for investors, policymakers, and decision-makers—all at once
    • Simple A/B testing tricks to see what resonates


    Whether you’re pitching investors, briefing a team, or training C-level execs, you’ll get actionable takeaways you can use in your very next virtual meeting.

    🎧 Tune in to upgrade your storytelling, boost your authority, and build real influence on screen.

    #storytelling #leadership #virtualpresentations #webinarhacker #defensetech


    Show More Show Less
    21 mins
  • Calls to Action: Driving Post-Webinar Conversions with Rebecca Umberger
    Jun 6 2025

    In this episode of The Webinar Hacker, host Diego Laje interviews Rebecca Umberger, SVP at Sage Communications, to explore what happens after your webinar ends. Learn how consistent calls to action and unified landing pages guide attendees through the buyer’s journey and transform event engagement into tangible sales. Rebecca explains why aligning messaging across webinars, blog posts, and social channels—and leveraging AI for precise audience targeting—can drastically improve your conversion rates. Discover practical tips for repurposing content into impactful snippets, training your team to maintain momentum, and maximizing ROI long after the live session. If you want to elevate your webinar strategy and convert attendees into clients, this episode is a must-listen.

    Show More Show Less
    19 mins
  • Webinar Hacking with James Stanger: Keys to Impactful and Profitable Events
    Apr 22 2025

    In this episode of Webinar Hacker, Diego Laje sits down with James Stanger, Chief Technology Evangelist at CompTIA, to explore how to craft effective and value-packed webinars. James shares his insights from working with the DOD community and industry experts, revealing strategies for delivering dense, practical content, selecting the best collaborators, and engaging audiences without relying on rigid scripts. Learn how to turn your events into memorable experiences that benefit both your company and your viewers.

    Show More Show Less
    26 mins
  • Storytelling in the Silence: Mastering Communication Under Secrecy
    Mar 13 2025

    In this insightful episode of The Webinar Hacker, host Diego Laje sits down with communications expert Duyen Truong, Senior Vice President at Sage Communications. With nearly two decades of experience navigating the challenges of government and tech PR, Duyen breaks down how to craft compelling narratives when you’re forced to keep sensitive information under wraps. Discover strategies for transforming complex, technical ideas into relatable stories, learn the art of pairing data with narrative, and find out how to build a culture of storytelling that fuels engagement even during silent periods. Whether you're an entrepreneur or a communications pro, this conversation offers actionable insights to help you create buzz without giving away too much.

    Show More Show Less
    19 mins
  • The Art of Public Speaking: Keys to Making an Impact with Dolores Hirschmann
    Feb 12 2025

    In this episode ofThe Webinar Hacker, we dive into the secrets of powerful public speaking with expert coachDolores Hirschmann. With over two decades of experience helping top business leaders communicate effectively, Dolores shares practical frameworks tocaptivate audiences, simplify complex messages, and boost confidence on stage and in webinars. Whether you're a professional speaker or just starting out, this episode will give you actionable insights toengage, connect, and make a lasting impact.

    Show More Show Less
    25 mins