Showing results by author "David Freemantle" in All Categories
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The Buzz
- 50 Little Things That Make a Big Difference to Serve Your Customers (Bookbytes Executive Summary)
- By: David Freemantle
- Narrated by: Bookbytes
- Length: 10 mins
- Abridged
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Organisations that excel at service buzz. Their people are switched on, and they "make it happen" for customers. It is down to all the little things they get right. They focus on what counts, and in the world of commerce, as well as in public service, there is only one person that counts, and that is the customer.
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Non-member price: $2.97 or 1 Credit
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