Showing titles in Conflict Resolution & Mediation
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Workplace Bullying
- How to Survive and Thrive with a Bully Boss
- By: David Leads, Relationship Up
- Narrated by: Steve Barnes
- Length: 1 hr and 35 mins
- Unabridged
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A bully for a boss makes life absolutely terrible. Do you work for a boss that bullies you around? Do you feel fed up, exhausted, helpless, or powerless at work? You can gain back your power, your dignity, and your work life. And this book shows you how.
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Very useful advice
- By Emily on 10-11-2016
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Workplace Bullying
- How to Survive and Thrive with a Bully Boss
- Narrated by: Steve Barnes
- Length: 1 hr and 35 mins
- Release date: 22-12-2014
- Language: English
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HBR's 10 Must Reads on Negotiation
- HBR's 10 Must Reads Series
- By: Harvard Business Review, Daniel Kahneman, Deepak Malhotra, and others
- Narrated by: Chloe Cannon, Brian Holden
- Length: 5 hrs and 50 mins
- Unabridged
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This book will inspire you to: control the negotiation before you enter the room; persuade others to do what you want - for their own reasons; manage emotions on both sides of the table; understand the rules of negotiating across cultures; set the stage for a healthy relationship long after the ink has dried; and identify what you can live with and when to walk away.
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HBR's 10 Must Reads on Negotiation
- HBR's 10 Must Reads Series
- Narrated by: Chloe Cannon, Brian Holden
- Series: HBR's 10 Must Reads series
- Length: 5 hrs and 50 mins
- Release date: 31-12-2019
- Language: English
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Facilitating Breakthrough
- How to Remove Obstacles, Bridge Differences, and Move Forward Together
- By: Adam Kahane
- Narrated by: Jeff Hoyt
- Length: 5 hrs and 27 mins
- Unabridged
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Making progress on complex, problematic situations requires a new approach to working together: transformative facilitation, a structured and creative process for removing the obstacles to fluid forward movement. This book is for anyone who helps people work together to transform their situation, be it a professional facilitator, manager, consultant, coach, chairperson, organizer, mediator, stakeholder, or friend. It offers a broad and bold vision of the contribution that facilitation can make to helping people collaborate to make progress.
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Excellent information.
- By Nicole on 26-12-2022
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Facilitating Breakthrough
- How to Remove Obstacles, Bridge Differences, and Move Forward Together
- Narrated by: Jeff Hoyt
- Length: 5 hrs and 27 mins
- Release date: 19-07-2021
- Language: English
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Martin Luther King: The Essential Box Set
- The Landmark Speeches and Sermons of Martin Luther King, Jr.
- By: Clayborne Carson, Kris Shepard, Peter Holloran, and others
- Narrated by: Keith David, Jay Gregory, Martin Luther King, and others
- Length: 15 hrs and 24 mins
- Unabridged
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This definitive box set includes all the landmark speeches of the great orator and American leader Martin Luther King, Jr., from his inspirational "I Have a Dream" to his firey "Give Us the Ballot." Comprised of recordings previously included in A Call to Conscience and A Knock at Midnight, The Essential Box Set is a must-have for any home, library, or school collection.
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Martin Luther King: The Essential Box Set
- The Landmark Speeches and Sermons of Martin Luther King, Jr.
- Narrated by: Keith David, Jay Gregory, Martin Luther King, Clayborne Carson
- Length: 15 hrs and 24 mins
- Release date: 22-12-2009
- Language: English
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Leading the Unleadable
- How to Manage Mavericks, Cynics, Divas, and Other Difficult People
- By: Alan Willett
- Narrated by: Tom Parks
- Length: 5 hrs and 51 mins
- Unabridged
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Difficult people are the worst part of a manager's job. Whether it comes from direct reports or people above, outbursts, irrational demands, griping, and other disruptions need to be dealt with - and it's your responsibility to do it. Leading the Unleadable turns this dreaded chore into a straight forward process that gently, yet effectively, improves behaviors.
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awesome
- By Anonymous User on 29-10-2018
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Leading the Unleadable
- How to Manage Mavericks, Cynics, Divas, and Other Difficult People
- Narrated by: Tom Parks
- Length: 5 hrs and 51 mins
- Release date: 29-11-2016
- Language: English
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HBR Guide to Navigating the Toxic Workplace
- HBR Guide Series
- By: Harvard Business Review
- Narrated by: Siiri Scott, Stephen Graybill
- Length: 5 hrs and 9 mins
- Unabridged
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Toxic workplaces take all kinds of forms—whether it's a narcissist boss who belittles and bullies, colleagues who backstab and gaslight, "work friends" who drain you with endless complaining, or a culture of overwork and burnout. It can feel impossible to know whether to speak up and when to keep your head down. Do you try to address it head-on, go to HR, or play office politics? The HBR Guide to Navigating the Toxic Workplace will help you set boundaries and change what you can while helping you maintain your mental health and your self-respect in some of the toughest situations at work.
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HBR Guide to Navigating the Toxic Workplace
- HBR Guide Series
- Narrated by: Siiri Scott, Stephen Graybill
- Length: 5 hrs and 9 mins
- Release date: 16-01-2024
- Language: English
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The Art of Being Right
- The Perfect Guide to Spotting Bullshit, Avoiding Cheap Tricks and Winning Arguments
- By: Arthur Schopenhauer
- Narrated by: Chirag Patel
- Length: 2 hrs and 30 mins
- Unabridged
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A classic guide to tricks and tactics for winning arguments, with commentary on the use of and defense against each tactic. The best summary of this audiobook is "being right doesn’t mean you’re gonna win, and this is why". It’s the ultimate guide to spotting the many different kinds of bull people pull in order to win over the crowd, rather than argue the point at hand. There’s very few of them that don’t immediately bring examples to mind, and having it laid out clearly like this is the perfect armour to stop people derailing you.
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The Art of Being Right
- The Perfect Guide to Spotting Bullshit, Avoiding Cheap Tricks and Winning Arguments
- Narrated by: Chirag Patel
- Length: 2 hrs and 30 mins
- Release date: 11-03-2019
- Language: English
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The Little Black Book of Human Resources Management
- By: Barry Wolfe
- Narrated by: Ray Allaire
- Length: 3 hrs and 39 mins
- Unabridged
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It's about the stuff you learn when you've worked for a boss you'd swear jumped out of a Dilbert cartoon; worked in a business whose performance careened up and down like a runaway clown car; faced legal or ethical problems that needed the wisdom of Solomon to sort out while they roiled your guts at night; and sat on the stand across from some third-rate Perry Mason or tried to be one yourself.
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It was very good! Clear directions and enjoyable!
- By Anonymous User on 05-04-2018
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The Little Black Book of Human Resources Management
- Narrated by: Ray Allaire
- Length: 3 hrs and 39 mins
- Release date: 12-11-2015
- Language: English
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Dealing with Difficult People
- HBR Emotional Intelligence Series
- By: Harvard Business Review
- Narrated by: Mike Lenz, Eleanor McCormick
- Length: 1 hr and 47 mins
- Unabridged
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At the heart of dealing with difficult people is handling their—and your own—emotions. How do you stay calm in a tough conversation? How do you stay unruffled in the face of passive-aggressive comments? And how do you know if you're difficult to work with? This book explains the research behind our emotional response to awful colleagues and shows how to build the empathy and resilience to make those relationships more productive.
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Dealing with Difficult People
- HBR Emotional Intelligence Series
- Narrated by: Mike Lenz, Eleanor McCormick
- Series: HBR Emotional Intelligence Series
- Length: 1 hr and 47 mins
- Release date: 08-09-2022
- Language: English
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The Anatomy of Peace (Fourth Edition)
- Resolving the Heart of Conflict
- By: The Arbinger Institute
- Narrated by: Kaleo Griffith
- Length: 7 hrs and 39 mins
- Unabridged
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From the authors of Leadership and Self-Deception comes a new edition of this best seller that has been thoroughly revised to more effectively address the diversity, equity, and inclusion challenges that plague our communities and hinder our organizations. The Anatomy of Peace uses a fictional story to powerfully show listeners the way to transform conflict.
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The Anatomy of Peace (Fourth Edition)
- Resolving the Heart of Conflict
- Narrated by: Kaleo Griffith
- Length: 7 hrs and 39 mins
- Release date: 31-01-2022
- Language: English
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101 Project Management Problems and How to Solve Them
- Practical Advice for Handling Real-World Project Challenges
- By: Tom Kendrick
- Narrated by: Christopher Walker
- Length: 8 hrs and 37 mins
- Unabridged
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In this helpful how-to, author Tom Kendrick reveals field-proven principles for navigating high-pressure situations, so you can overcome any obstacle. Even with a terrific project management program in place, problems can arise to derail your team’s hard work. This book explores a wide range of challenging scenarios and practical solutions and is packed with insightful answers to over 100 of your most urgent project management questions.
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101 Project Management Problems and How to Solve Them
- Practical Advice for Handling Real-World Project Challenges
- Narrated by: Christopher Walker
- Length: 8 hrs and 37 mins
- Release date: 31-10-2023
- Language: English
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A Deeper Connection
- How to Navigate Conflict and Grow Relationships
- By: John Sherrodd
- Narrated by: John Sherrodd
- Length: 5 hrs and 29 mins
- Unabridged
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Conflict is something that many people shy away from or avoid altogether. Others are ready for battle at the first sign of conflict and immediately begin strategizing their approach to victory. No matter the approach, the outcome is usually the same—a disconnect. The real loss is often the relationship.
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A Deeper Connection
- How to Navigate Conflict and Grow Relationships
- Narrated by: John Sherrodd
- Length: 5 hrs and 29 mins
- Release date: 14-11-2023
- Language: English
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Powerful Phrases for Effective Customer Service
- Over 700 Ready-to-Use Phrases and Scripts That Really Get Results
- By: Renee Evenson
- Narrated by: Kelly D’Ambrosio
- Length: 7 hrs and 58 mins
- Unabridged
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Let's face it, dealing with customers isn't easy. They aren't always right—or even pleasant. But experienced business author Renée Evenson ensures you always have the right words to defuse tense interactions. In Powerful Phrases for Effective Customer Service, she covers thirty challenging customer behaviors and twenty common employee-caused negative encounters to teach you how to assess circumstances, choose one of many appropriate responses, and confidently and consistently deliver customer satisfaction.
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Powerful Phrases for Effective Customer Service
- Over 700 Ready-to-Use Phrases and Scripts That Really Get Results
- Narrated by: Kelly D’Ambrosio
- Length: 7 hrs and 58 mins
- Release date: 30-08-2022
- Language: English
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Beating the Workplace Bully
- A Tactical Guide to Taking Charge
- By: Dr. Lynne Curry
- Narrated by: Nicol Zanzarella, Christopher Lane
- Length: 7 hrs and 35 mins
- Unabridged
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Bullies aren't limited to the playground. These days, they roam our offices and can be found everywhere from break rooms to boardrooms. They don't steal your lunch money, but they can make your work life a living hell - and even ruin your career. Whether the bully is a boss or a coworker...whether you're the target of manipulation, intimidation, verbal abuse, or deliberate humiliation, Beating the Workplace Bully will show you how to fight back.
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Highly recommended practical workbook for targets
- By Katie Katie Book Listener on 04-09-2016
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Beating the Workplace Bully
- A Tactical Guide to Taking Charge
- Narrated by: Nicol Zanzarella, Christopher Lane
- Length: 7 hrs and 35 mins
- Release date: 06-01-2016
- Language: English
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Turn Enemies into Allies
- The Art of Peace in the Workplace (Conflict Resolution for Leaders, Managers, and Anyone Stuck in the Middle)
- By: Judy Ringer, James Warda - foreword
- Narrated by: Coleen Marlo
- Length: 5 hrs and 29 mins
- Unabridged
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In today's workplace, managers, leaders, and HR professionals often believe they don't have the time to help employees navigate conflict. More often than not, however, it takes more time not to address conflict than to constructively intervene. But before you can successfully guide others in managing disagreements, you must be able to manage yourself - your mindset, presence, and behaviors.
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Turn Enemies into Allies
- The Art of Peace in the Workplace (Conflict Resolution for Leaders, Managers, and Anyone Stuck in the Middle)
- Narrated by: Coleen Marlo
- Length: 5 hrs and 29 mins
- Release date: 01-05-2019
- Language: English
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Cultural Intelligence
- Surviving and Thriving in the Global Village
- By: David C. Thomas, Kerr C. Inkson
- Narrated by: Dave Clark
- Length: 5 hrs and 29 mins
- Unabridged
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Globalization means that we need to be prepared to interact with people from a wide range of cultures. But it's impossible to learn the particular customs and traits of every culture you might regularly come into contact with. Cultural Intelligence teaches techniques that will allow you to function effectively in any culture. Instead of providing a laundry list of culturally specific dos and don'ts, Thomas and Inkson show how to pay attention in a mindful and creative way to cues in cross-cultural situations.
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Cultural Intelligence
- Surviving and Thriving in the Global Village
- Narrated by: Dave Clark
- Length: 5 hrs and 29 mins
- Release date: 08-02-2017
- Language: English
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101 Tough Conversations to Have with Employees
- A Manager's Guide to Addressing Performance, Conduct, and Discipline Challenges
- By: Paul Falcone
- Narrated by: Adam Lofbomm
- Length: 12 hrs and 45 mins
- Unabridged
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Inappropriate workplace conduct, lateness, sexually offensive behavior, productivity and communication issues...these are just a few of the uncomfortable topics bosses must sometimes discuss with their employees. 101 Tough Conversations to Have with Employees offers realistic sample dialogues managers can use to facilitate clear, direct interactions with their employees, helping to sidestep potential awkwardness and meet issues head-on.
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For people working in The Office
- By Jasmine_Wolfe on 04-06-2020
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101 Tough Conversations to Have with Employees
- A Manager's Guide to Addressing Performance, Conduct, and Discipline Challenges
- Narrated by: Adam Lofbomm
- Length: 12 hrs and 45 mins
- Release date: 11-02-2020
- Language: English
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The Big Book of Restorative Justice
- Four Classic Justice & Peacebuilding Books in One Volume (Justice and Peacebuilding)
- By: Howard Zehr, Allan MacRae, Kay Pranis, and others
- Narrated by: Karen Chilton, Adam Prugh
- Length: 10 hrs and 41 mins
- Unabridged
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Restorative justice, with its emphasis on identifying the justice needs of everyone involved in a crime, is a worldwide movement of growing influence that is helping victims and communities heal while holding criminals accountable for their actions. This is not a soft-on-crime, feel-good philosophy, but rather a concrete effort to bring justice and healing to everyone involved in a crime. Circle processes draw from the Native American tradition of gathering in a circle to solve problems as a community.
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The Big Book of Restorative Justice
- Four Classic Justice & Peacebuilding Books in One Volume (Justice and Peacebuilding)
- Narrated by: Karen Chilton, Adam Prugh
- Series: Justice & Peacebuilding Series
- Length: 10 hrs and 41 mins
- Release date: 26-07-2019
- Language: English
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Love as a Business Strategy
- Resilience, Belonging, and Success
- By: Mohammad F. Anwar, Frank E. Danna, Jeffrey F. Ma, and others
- Narrated by: Kelli Tager
- Length: 8 hrs and 40 mins
- Unabridged
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Anchored by Softway’s own transformational journey, Love as a Business Strategy offers a new, people-first framework for achieving any business outcome - written by folks that aren’t fans of run-of-the-mill business books. Love as a Business Strategy doesn’t preach or mislead, rather it lays out the blueprints for better business outcomes - like better employee engagement, enhanced patient experiences, and increased efficiency - then walks you through it step-by-step.
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Love as a Business Strategy
- Resilience, Belonging, and Success
- Narrated by: Kelli Tager
- Length: 8 hrs and 40 mins
- Release date: 19-05-2021
- Language: English
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Don't Care What Other People Think
- How to Be Unique, Write Your Own Story, Take Back Control & Live Life Your Way
- By: Lance Anthony Sea
- Narrated by: Lee Goettl
- Length: 3 hrs and 29 mins
- Unabridged
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Most of us know deep down that if we just got over our fear of rejection, our fear of being continually judged and ridiculed by others, we would basically become unstoppable. Engaging and thought-provoking throughout, Don’t Care What Other People Think skillfully brings together valuable insights and practical frameworks that everyone can understand and apply.
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Don't Care What Other People Think
- How to Be Unique, Write Your Own Story, Take Back Control & Live Life Your Way
- Narrated by: Lee Goettl
- Length: 3 hrs and 29 mins
- Release date: 17-05-2022
- Language: English
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