Kelly Shaw shares his 50-year journey in sales leadership, revealing how focusing on quality rather than quantity builds stronger customer relationships and creates "raving fans" who become lifelong clients and referral sources. He explains how understanding personality types, finding the right mentors, and genuinely caring about customers can transform ordinary salespeople into extraordinary performers.

• Traveled extensively through Spain and Europe, maintaining a second home in Malaga
• Developed leadership style from Marine Corps experience and studying great military leaders
• Specializes in turning around retail operations by identifying the right metrics and salespeople
• Demonstrated how focusing on close ratios and customer satisfaction beats pure volume metrics
• Believes in selling as a service: "Selling isn't doing something to somebody, it's doing it for somebody"
• Recommends understanding customer personality types through frameworks like DISC
• Advocates for scripts that salespeople can internalize and make their own
• Emphasizes finding mentors who have achieved what you want to accomplish
• Suggests joining mastermind groups when direct mentorship isn't available
• Believes in surrounding yourself with people who energize rather than drain you
• Recommends always asking "why" to understand customers' deeper motivations

Download Kelly's free book through the link provided and reach him at kshaw@highticketteams.io for help with hiring, training, and motivating salespeople.

Connect with Ron
Just Make A Difference: Leading Under Pressure by Ron Harvey

Learn more about Global Core Strategies

.
.
.
.
.
Disclaimer:

The views and opinions expressed in this podcast are those of the speakers and guests and do not necessarily reflect the official policy or position of any organization or entity. The information provided in this podcast is intended for educational and informational purposes only and should not be considered as professional advice. Listeners should consult with their own professional advisors before implementing any suggestions or recommendations made in this podcast. The speakers and guests are not responsible for any actions taken by listeners based on the information presented in this podcast. The podcast is not intended to be a substitute for professional advice or services. The speakers and guests make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the information, products, services, or related graphics contained in this ...

Emma Rainville shares her journey from nearly losing her marriage to building a thriving fractional COO business that helps entrepreneurs strategically plan for both business success and personal fulfillment.

• Developing operational frameworks that consider the whole person, not just business metrics
• Strategic planning to respond rather than react, saving time and reducing stress
• Building and trusting a capable team through effective hiring, training and leadership
• Overcoming ego to learn from others and grow faster
• Finding the right masterminds to accelerate business growth
• Creating strategic systems that allow for both business and personal priorities
• Recognizing when you need outside operational help

Check out Emma's new book "Scope" on Amazon, with free Kindle versions available during her book launch. Visit shockwavesolutionsllc.com or specialopspodcast.com for free resources including Emma's "Visionary Vault" with hundreds of free courses on business operations.

Connect with Ron
Just Make A Difference: Leading Under Pressure by Ron Harvey

Learn more about Global Core Strategies

.
.
.
.
.
Disclaimer:

The views and opinions expressed in this podcast are those of the speakers and guests and do not necessarily reflect the official policy or position of any organization or entity. The information provided in this podcast is intended for educational and informational purposes only and should not be considered as professional advice. Listeners should consult with their own professional advisors before implementing any suggestions or recommendations made in this podcast. The speakers and guests are not responsible for any actions taken by listeners based on the information presented in this podcast. The podcast is not intended to be a substitute for professional advice or services. The speakers and guests make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the information, products, services, or related graphics contained in this ...

Technology expert Mark Wormgoor shares his journey from tech specialist to leadership coach, revealing how effective tech leadership requires balancing technical expertise with genuine people management skills. He explores how the widening gap between agile startups and slow-moving corporations creates both challenges and opportunities in today's rapidly evolving technological landscape.

• Understanding the critical transition from technical expert to people leader
• Defining exceptional leadership in tech as a combination of team leadership, technical breadth, and business acumen
• Embracing AI through small, quick pilots rather than long-term implementation programs
• Recognizing how technology's accelerating pace requires shorter planning horizons and more iterative approaches
• Identifying three core qualities of effective tech leaders: vision, boldness, and stakeholder engagement
• Helping tech teams adapt to constant change by balancing stability with innovation
• Supporting first-time tech leaders by focusing on team development rather than personal technical contribution
• Encouraging CTOs to spend half their time outside their department connecting with other business functions

Visit The Maverick CTO at themaverickcto.com for technology leadership resources, or contact Mark through Tairi (T-A-I-R-I.co) for technology consulting services.

Connect with Ron
Just Make A Difference: Leading Under Pressure by Ron Harvey

Learn more about Global Core Strategies

.
.
.
.
.
Disclaimer:

The views and opinions expressed in this podcast are those of the speakers and guests and do not necessarily reflect the official policy or position of any organization or entity. The information provided in this podcast is intended for educational and informational purposes only and should not be considered as professional advice. Listeners should consult with their own professional advisors before implementing any suggestions or recommendations made in this podcast. The speakers and guests are not responsible for any actions taken by listeners based on the information presented in this podcast. The podcast is not intended to be a substitute for professional advice or services. The speakers and guests make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the information, products, services, or related graphics contained in this ...

Whitney Faires, founder of Whitney Faires Coaching and Development, shares her journey from corporate America to entrepreneurship while unpacking essential leadership lessons learned along the way. She offers practical strategies for developing authentic leadership skills, making challenging career decisions, and finding balance between professional ambitions and personal priorities.

• Leadership is about influencing others to take action that drives positive results
• Women in corporate America should view challenges as opportunities rather than obstacles
• Achieving work-life integration requires "ruthless prioritization" and accepting necessary trade-offs
• Sometimes lateral career moves provide better long-term growth than vertical promotions
• Building a strong support system is critical for both corporate leaders and entrepreneurs
• Regularly seeking specific feedback helps identify and address blind spots
• Authentic connection with team members drives higher performance and loyalty
• "Harness your highlight reel" by keeping reminders of past successes visible
• When seeking mentors, be specific about what you need and never waste their time
• Continuous learning is essential for leadership growth in our rapidly changing world

Find Whitney at whitneyfaires.com or email her directly at whitney@whitneyfaires.com.

Connect with Ron
Just Make A Difference: Leading Under Pressure by Ron Harvey

Learn more about Global Core Strategies

.
.
.
.
.
Disclaimer:

The views and opinions expressed in this podcast are those of the speakers and guests and do not necessarily reflect the official policy or position of any organization or entity. The information provided in this podcast is intended for educational and informational purposes only and should not be considered as professional advice. Listeners should consult with their own professional advisors before implementing any suggestions or recommendations made in this podcast. The speakers and guests are not responsible for any actions taken by listeners based on the information presented in this podcast. The podcast is not intended to be a substitute for professional advice or services. The speakers and guests make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the information, products, services, or related graphics contained in this ...

Adam Malone shares his journey from technical expert to people-focused leader, revealing how his personal awakening on a flight to San Francisco transformed his leadership philosophy. He delivers five practical leadership behaviors that create lasting impact through consistent, daily application rather than occasional grand gestures.

• Making the emotional shift from being the expert with all answers to empowering teams for greater impact
• Using 360-degree feedback as a catalyst for personal growth, even when feedback is painful
• Building social capital through authentic relationships with peers and direct reports
• Asking qualitative questions rather than quantitative ones to generate deeper insights
• Embracing "yes, and" or "yes, if" thinking instead of defaulting to "no" as a leader
• Caring genuinely about your people as the foundation for business success

Text "operator" to 33777 to join Adam's leadership newsletter, or connect with him on LinkedIn where he shares leadership insights daily.

Connect with Ron
Just Make A Difference: Leading Under Pressure by Ron Harvey

Learn more about Global Core Strategies

.
.
.
.
.
Disclaimer:

The views and opinions expressed in this podcast are those of the speakers and guests and do not necessarily reflect the official policy or position of any organization or entity. The information provided in this podcast is intended for educational and informational purposes only and should not be considered as professional advice. Listeners should consult with their own professional advisors before implementing any suggestions or recommendations made in this podcast. The speakers and guests are not responsible for any actions taken by listeners based on the information presented in this podcast. The podcast is not intended to be a substitute for professional advice or services. The speakers and guests make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the information, products, services, or related graphics contained in this ...

Colby Wegter shares his journey from burnt-out marketing agency owner to creating the Autonomy Agency, helping six-figure agency owners reach seven figures while working under 40 hours weekly. He discusses the essential elements of entrepreneurial success: passion, commitment, systems, and relationships.

• Transforming after experiencing severe burnout twice in one year despite reaching seven figures
• Creating the Autonomy Agency model to help marketing agency owners scale without sacrificing wellbeing
• Finding your passion through asking yourself difficult questions and embracing discomfort
• Committing fully to what you do - "I'm not willing to do anything unless I'm committing to it for 10 years"
• Understanding that money is impact, not the goal itself
• Developing grit as the essential quality for entrepreneurial success
• Building businesses on relationships and "emotional credit in the bank"
• Leading by example - "Make sure your audio matches your video"
• Simplifying your business model and messaging for clarity and effectiveness

Find Colby Wegter on YouTube or visit autonomyagency.com to learn more about his coaching program for agency owners.

Connect with Ron
Just Make A Difference: Leading Under Pressure by Ron Harvey

Learn more about Global Core Strategies

.
.
.
.
.
Disclaimer:

The views and opinions expressed in this podcast are those of the speakers and guests and do not necessarily reflect the official policy or position of any organization or entity. The information provided in this podcast is intended for educational and informational purposes only and should not be considered as professional advice. Listeners should consult with their own professional advisors before implementing any suggestions or recommendations made in this podcast. The speakers and guests are not responsible for any actions taken by listeners based on the information presented in this podcast. The podcast is not intended to be a substitute for professional advice or services. The speakers and guests make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the information, products, services, or related graphics contained in this ...

Tom Vozzo's journey from corporate executive to CEO of Homeboy Industries demonstrates how leadership built on authentic relationships can transform lives, particularly for those society has most marginalized.

• Leaving a 26-year corporate career after questioning whether shareholder value should always come before employee welfare
• Discovering that former gang members and previously incarcerated individuals make excellent employees when given proper support
• Building an organization where two-thirds of management came from the formerly incarcerated population they serve
• Creating a community focused on healing trauma rather than punishing past mistakes
• Challenging businesses to hire from marginalized populations as part of their community commitment
• Breaking conventional leadership wisdom by treating people individually rather than worrying about precedent
• Finding deeper spirituality through serving others and witnessing their transformation
• Learning that people want to work hard and succeed when given genuine opportunities
• Recognizing that effective leaders find joy through others' success rather than personal achievement

Visit Homeboy Industries online or find Tom's book "The Homeboy Way" on Amazon to learn more about investing in people society has forgotten.

Connect with Ron
Just Make A Difference: Leading Under Pressure by Ron Harvey

Learn more about Global Core Strategies

.
.
.
.
.
Disclaimer:

The views and opinions expressed in this podcast are those of the speakers and guests and do not necessarily reflect the official policy or position of any organization or entity. The information provided in this podcast is intended for educational and informational purposes only and should not be considered as professional advice. Listeners should consult with their own professional advisors before implementing any suggestions or recommendations made in this podcast. The speakers and guests are not responsible for any actions taken by listeners based on the information presented in this podcast. The podcast is not intended to be a substitute for professional advice or services. The speakers and guests make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the information, products, services, or related graphics contained in this ...

Jacob Lawson shares his extraordinary journey from average entrepreneur to purpose-driven leader, revealing how a simple name change from "Big Jake's Affordable Flooring" to "Extraordinary Flooring" completely transformed his business, mindset, and life.

• Everyone has something extraordinary to share with the world
• True leadership requires wanting to lead from within yourself
• Effective leadership means focusing on connected rather than disconnected business ventures
• The best leaders surround themselves with people better than them in complementary areas
• Finding extraordinary requires defining what makes you "walk on clouds" every day
• Leaders must pay forward their success through mentoring others
• Money challenges happen at every level of business growth—they signal breakthrough
• Transformation is more powerful than temporary inspiration or motivation

Check out Jacob's book "Make it Extraordinary: 27 Life-Changing Lessons to Help You Elevate Beyond the Ordinary" on Amazon and follow him on Instagram @make_it_extraordinary for daily motivation.

Connect with Ron
Just Make A Difference: Leading Under Pressure by Ron Harvey

Learn more about Global Core Strategies

.
.
.
.
.
Disclaimer:

The views and opinions expressed in this podcast are those of the speakers and guests and do not necessarily reflect the official policy or position of any organization or entity. The information provided in this podcast is intended for educational and informational purposes only and should not be considered as professional advice. Listeners should consult with their own professional advisors before implementing any suggestions or recommendations made in this podcast. The speakers and guests are not responsible for any actions taken by listeners based on the information presented in this podcast. The podcast is not intended to be a substitute for professional advice or services. The speakers and guests make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the information, products, services, or related graphics contained in this ...