Ever wondered why some dealerships have record-breaking months while others, with the same tools and talent, can’t seem to sustain momentum?

In this solo episode of Keep The Change, Bart Nollenberger breaks down one of the most overlooked profit drivers in the car business: culture. Not the posters on the wall kind of culture, but the real stuff that shows up in how your people communicate, learn, and show up every single day.

A few weeks ago, Bart introduced us to the Cultural Impact Scorecard, a 360° assessment revealing what’s really going on inside a business. Today, he unpacks what those results actually mean—and why two key areas, communication and continuous learning, can quietly make or break your store’s performance.

You’ll hear Bart pull back the curtain on:

• What happens when leaders think they’re communicating but their teams disagree.
• Why training once a month doesn’t count as development (and what to do instead).
• The “3 Cs” that can instantly change how your team connects and collaborates.
• Real stories from dealerships that turned conflict into connection and profit.

If you’ve ever felt like your team knows what to do but just can’t seem to get aligned… this episode will hit home.

By the end, you’ll have a roadmap to build a culture that communicates, grows, and wins, without losing the people who make it possible.

So before you roll into another meeting or morning huddle, hit play.

This one might just change the way you lead.

Schedule your complimentary 15-minute strategy call: https://calendly.com/bartcoach/15min

Enjoying the show? Subscribe and leave a review on your favorite podcast players!

• Subscribe on Apple: https://podcasts.apple.com/us/podcast/keep-the-change/id1622521488
• Subscribe on Spotify: https://open.spotify.com/show/2xcQk7kNGNOnWuZ14aDkWC

Connect with Bart Nollenberger:

• LinkedIn: https://www.linkedin.com/in/bart-nollenberger-4949405a/
• Facebook: https://www.facebook.com/BartNollenbergerCoaching

If you’ve been in automotive longer than five minutes, you’ve probably heard the name Tom Stuker.

He’s the guy who literally invented the BDC. The guy who turned phone sales into an art form. The guy who logged 23 million miles training dealerships across the planet

And today, he’s on Keep the Change.

In this episode, I sit down with the legendary Tom Stuker, founder of Stuker Training, to unpack 50 years of real-world lessons about sales, leadership, and what it truly takes to build a business that sells cars instead of waiting for buyers to show up.

We talk about:

• Why most dealerships are still managing like it’s 1985 (and how to fix it).
• How to hire salespeople who actually want to sell, not just survive.
• The four pillars every retail leader should master if they want long-term success.
• Why your CRM is probably costing you money,and how to turn it into your biggest profit center.
• The mindset shift that separates high-performing stores from the rest of the pack.

Tom breaks down the systems, the scripts, and the hard truths every leader needs to hear, plus the practical ways to change the game starting tomorrow morning.

If you’re a GM, GSM, or just someone who’s tired of “theory” and ready for real-world leadership that moves the needle… this is your episode.

Enjoying the show? Subscribe and leave a review on your favorite podcast players!

• Subscribe on Apple: https://podcasts.apple.com/us/podcast/keep-the-change/id1622521488
• Subscribe on Spotify: https://open.spotify.com/show/2xcQk7kNGNOnWuZ14aDkWC

Connect with Tom Stuker

• LinkedIn: https://www.linkedin.com/in/tomstuker/

Connect with Bart Nollenberger:

• LinkedIn: https://www.linkedin.com/in/bart-nollenberger-4949405a/
• Facebook: https://www.facebook.com/BartNollenbergerCoaching

Hey Keep The Changers, today’s episode might just change the way you look at leadership and culture forever.

I’ve been in the automotive business for over 40 years (yeah, I know… you can do the math), and one thing I’ve realized after all that time is this: the word “culture” never shows up in conversations inside low-performing stores.

They talk profit. They talk process. But they rarely talk people.

And yet, culture is the heartbeat of every thriving business. It’s the invisible force that shapes how people think, act, and interact, or as John Maxwell puts it, “You do what you’re going to do, that’s culture.”

In this solo episode, I’m pulling back the curtain on something that completely redefined how I lead: The Culture Scorecard.

This tool helps you see your business from the inside out, through the eyes of your people.

Because let’s be honest, if your team doesn’t feel safe, trusted, or heard… they’re not giving you their best.

If you’ve ever wondered why your culture isn’t clicking, or how to get your people fully engaged and aligned again… this one’s for you.

Enjoying the show? Subscribe and leave a review on your favorite podcast players!

• Subscribe on Apple: https://podcasts.apple.com/us/podcast/keep-the-change/id1622521488
• Subscribe on Spotify: https://open.spotify.com/show/2xcQk7kNGNOnWuZ14aDkWC

Connect with Bart Nollenberger:

• LinkedIn: https://www.linkedin.com/in/bart-nollenberger-4949405a/
• Facebook: https://www.facebook.com/BartNollenbergerCoaching

What if the hardest parts of your story were actually the very things that could change lives?

In this episode of Keep the Change, I sit down with Westley Morris, and let me tell you, this conversation hit me straight in the gut in the best way possible. Westley’s story is raw, it’s real, and it’s packed with the kind of wisdom you can only earn the hard way.

We talk about:

• How to rebuild trust when life has shattered it.
• The “non-negotiables” that will carry you through storms when nothing else can.
• Why surrender isn’t weakness but the doorway to strength.
• The surprising way pain can transform into purpose.

There are moments in this episode where I just had to pause, sit back, and let it sink in. Westley doesn’t sugarcoat the struggles, but he also doesn’t leave you there. What he shares about turning setbacks into stepping stones will make you rethink the way you’re living right now.

If you’ve ever wondered whether your story still matters… or if change is even possible when the odds are stacked against you… this is the episode you need to hear.

Enjoying the show? Subscribe and leave a review on your favorite podcast players!

• Subscribe on Apple: https://podcasts.apple.com/us/podcast/keep-the-change/id1622521488
• Subscribe on Spotify: https://open.spotify.com/show/2xcQk7kNGNOnWuZ14aDkWC

Connect with Westley Morris

• Facebook: https://www.facebook.com/westley.morris/

Connect with Bart Nollenberger:

• LinkedIn: https://www.linkedin.com/in/bart-nollenberger-4949405a/
• Facebook: https://www.facebook.com/BartNollenbergerCoaching

What if being introverted wasn’t a weakness to “fix,” but a strength to lead with?

In this episode, my guest is Antoinette Griffin, a leadership coach, trainer, and faculty member with Maxwell Leadership who specializes in communication and human behavior. You’ve probably seen her on some of the biggest Maxwell stages, but what makes her story powerful is that she started out terrified of public speaking. Today, she’s teaching leaders around the world how to thrive by leaning into who they really are.

We dive into:

• The surprising strengths introverts bring to leadership and communication
• Why extroverts (like me!) often misunderstand introverts, and how to bridge that gap
• The difference between “speaking to think” and “thinking to speak” (this one hit me hard)
• Why communication, not just strategy is the make-or-break factor in families, businesses, and teams
• How Antoinette overcame shyness and stage fright to become a sought-after speaker and coach

If you’ve ever wondered how to bridge the gap between introverts and extroverts or if you want to become a better communicator no matter your style, this conversation will give you tools you can put to work right away.

Enjoying the show? Subscribe and leave a review on your favorite podcast players!

• Subscribe on Apple: https://podcasts.apple.com/us/podcast/keep-the-change/id1622521488
• Subscribe on Spotify: https://open.spotify.com/show/2xcQk7kNGNOnWuZ14aDkWC

Connect with Antoinette Griffin

• LinkedIn: https://www.linkedin.com/in/antoinette-griffin-95a6209/
• Instagram: https://www.instagram.com/antoinettegriffincoach/?hl=en

Connect with Bart Nollenberger:

• LinkedIn: https://www.linkedin.com/in/bart-nollenberger-4949405a/
• Facebook: https://www.facebook.com/BartNollenbergerCoaching

What if the difference between where you are and where you want to be comes down to one word—discipline?

In this episode I sit down with my good friend Dr. Patrick Davitt, a John Maxwell certified coach, professor, author, ultra-endurance athlete, and all-around powerhouse in body, mind, and spirit. His story isn’t just impressive—it’s a living example of what happens when you align discipline with purpose.

Here’s a glimpse of what we get into:

• Why the foundation of leadership always starts with leading yourself first.
• How discipline in one area of life spills into every other area.
• Why clarity of your why is more important than clarity of your how.
• The small daily actions that build unstoppable momentum.
• Lessons Patrick has carried from running 100-mile races to coaching leaders and writing his new book, Words of Worth.

Patrick’s journey from feeling lost in college to becoming a leader in health, performance, and personal growth will resonate with anyone who’s ever felt stuck but knew deep down there was something more. His energy is contagious, his wisdom is practical, and his story will challenge you to ask better questions of yourself.

If you’ve ever wondered how to push past limits, build resilience, and grow into the leader your family, business, and community need—you’ll want to lean into this conversation.

Enjoying the show? Subscribe and leave a review on your favorite podcast players!

• Subscribe on Apple: https://podcasts.apple.com/us/podcast/keep-the-change/id1622521488
• Subscribe on Spotify: https://open.spotify.com/show/2xcQk7kNGNOnWuZ14aDkWC

Connect with Dr. Patrick Davitt

• LinkedIn: https://www.linkedin.com/in/patrick-davitt-health-fitness-mindset
• Instagram: https://www.instagram.com/patrickdavittphd/

Connect with Bart Nollenberger:

• LinkedIn: https://www.linkedin.com/in/bart-nollenberger-4949405a/
• Facebook: https://www.facebook.com/BartNollenbergerCoaching

In this episode my guest is Brian Kramer, Executive Vice President at Cars Commerce and General Manager of AccuTrade. Brian’s career has taken him from washing cars as a porter to leading one of the most innovative companies in the automotive space. Along the way, he’s learned what it really takes to transform dealership culture, build trust inside an organization, and lead teams through the messy middle of change.

We talk about how leadership isn’t just about knowing the numbers, but about creating rhythms that keep teams focused and accountable. Brian shares what he learned from some of the industry’s best mentors, how to navigate the tension between innovation and scalability, and why trust—broken into personal, technical, and ethical layers—is the foundation of every successful store.

If you’ve ever felt overwhelmed by the whirlwind of dealership life, or wondered how the best leaders cut through the noise and focus on what matters most, this conversation is going to give you clarity and direction you can actually apply.

Enjoying the show? Subscribe and leave a review on your favorite podcast players!

• Subscribe on Apple: https://podcasts.apple.com/us/podcast/keep-the-change/id1622521488
• Subscribe on Spotify: https://open.spotify.com/show/2xcQk7kNGNOnWuZ14aDkWC

Connect with Brian Kramer

• LinkedIn: https://www.linkedin.com/in/bkramer1/
• Instagram: https://www.instagram.com/kramerbrian/?hl=en

Connect with Bart Nollenberger:

• LinkedIn: https://www.linkedin.com/in/bart-nollenberger-4949405a/
• Facebook: https://www.facebook.com/BartNollenbergerCoaching

What do you do when you feel like the odds are stacked against you?

In this episode, I sit down with my good friend and powerhouse leader, Deb Ingino, faculty member of Maxwell Leadership and CEO of Strength Leader. From growing up as the oldest of seven kids in a two-bedroom Bronx apartment to becoming a senior executive leading global operations in over 80 countries, Deb’s leadership journey is anything but conventional.

We talk about what it means to lead without a degree, how to handle conflict when egos and offices are on the line, and the pivotal role trust plays in building teams that actually work. Deb shares how assessments like DISC can transform not only workplaces but also marriages, families, and friendships. (And yes—we even talk about how a window office overlooking a smelly parking lot became a turning point in her career!)

This conversation is packed with wisdom about embracing your strengths, leading with heart, and finding peace in the middle of chaos. If you’ve ever questioned your path or felt like you didn’t check all the boxes, Deb’s story will show you that your unique journey is exactly what prepares you to lead at the highest level.

You’ll walk away inspired, challenged, and maybe even laughing at a few stories that prove leadership isn’t about titles or degrees—it’s about people, trust, and courage.

Enjoying the show? Subscribe and leave a review on your favorite podcast players!

• Subscribe on Apple: https://podcasts.apple.com/us/podcast/keep-the-change/id1622521488
• Subscribe on Spotify: https://open.spotify.com/show/2xcQk7kNGNOnWuZ14aDkWC

Connect with Deb Ingino

• LinkedIn: https://www.linkedin.com/in/debingino/
• Instagram: https://www.instagram.com/deb_ingino/?hl=en

Connect with Bart Nollenberger:

• LinkedIn: https://www.linkedin.com/in/bart-nollenberger-4949405a/
• Facebook: https://www.facebook.com/BartNollenbergerCoaching