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Dental Drill Bits

By: Sandy Pardue & Michael Arias
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  • Summary

  • Sandy Pardue of Classic Practice Resources & Michael Arias of The Dental Marketer discuss issues facing the dental practice owner of today. This is the podcast where you will want a pen and paper to take notes on every single procedure, system, step by step process, and lessons Sandy shares that she has accumulated in 40 years. Enjoy the fun, laid-back vibe as things get real. Sandy is an energetic lecturer and consultant in the area of dental practice management. She is Director of Consulting with Classic Practice Resources and has over 40 years of “hands-on” experience.
    (c) Copyright, Classic Practice Resources, Inc. ALL RIGHTS RESERVED.
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Episodes
  • Why Dental Membership Plans Are NOT Only for Low-Income Patients

    Why Dental Membership Plans Are NOT Only for Low-Income Patients
    Jun 5 2024

    Dental membership plans are only for low-income patients, right? Join Michael and Sandy in this episode of Dental Drill Bits as they sit down with Megan Lohman to debunk common myths surrounding dental membership plans. Megan dives into the core advantages of Plan Forward, a tool designed to streamline the creation and management of dental membership plans. She reveals how these plans are not just exclusive to low-income regions but can be effectively tailored to a wide range of demographics, including affluent areas and retirees without dental insurance.

    Megan busts myths and shares eye-opening statistics about the significant portion of Americans lacking dental insurance, shedding light on how transparent pricing through membership plans can promote better dental care. Addressing concerns about potential revenue reduction, Megan explains how offering discounts can actually lead to increased patient visits and higher treatment acceptance rates, ultimately boosting overall revenue. She provides actionable strategies to add substantial value to your membership plans, such as including emergency visits and fluoride treatments, and emphasizes the role of Plan Forward in enhancing efficiency. By the end of the episode, you'll understand why simplifying and tracking membership plans is crucial for your practice's success.

    What You'll Learn in This Episode:

    • Why dental membership plans are not just for low-income patients
    • How to tailor membership plans for various demographics
    • The significant number of Americans without dental insurance
    • Strategies for making dental pricing transparent and manageable
    • Debunking concerns about reduced revenue from membership plans
    • How offering discounts can boost patient visits and treatment acceptance
    • Value-added elements to include in membership plans
    • Strategies for tracking performance and gaining team support

    Don’t miss out on this game-changing conversation! Tune in now to uncover the full potential of dental membership plans for your practice.


    Sponsors:

    Don’t just look ahead. Plan Forward. Discover the dental membership plan partner that empowers your entire office. Created by a team in your shoes. Find out more here, and be sure to mention Dental Drill Bits for a special offer! https://www.planforward.io/

    Mentions and Links:

    Community/Groups: Dental Gumbo Group
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    35 mins
  • Are You Asking the Right Questions While Interviewing?

    Are You Asking the Right Questions While Interviewing?
    May 29 2024

    Can you really find the perfect fit for your practice through better interviewing techniques? In this episode of Dental Drill Bits, Michael and Sandy uncover effective hiring strategies that can transform how you build your team. They explore the essentials of preparation, from the types of questions that reveal a candidate’s true nature to the value of incorporating personality and intelligence tests. You'll learn how to uncover what candidates expect in terms of salary and work environment, and why having a comprehensive policy manual and organized systems are non-negotiable for running a smooth operation.

    But it’s not just about the mechanics of interviewing. This episode also sheds light on the softer side of hiring—like creating a welcoming and inclusive atmosphere that retains top talent and the benefit of involving your team in hiring decisions. With practical advice tailored for dental practices, Michael and Sandy offer a masterclass in aligning your hiring practices with your practice’s culture and long-term goals.

    What You'll Learn in This Episode:

    • Key strategies for effective interview preparation.
    • The types of interview questions that uncover a candidate's true nature.
    • Importance of personality and intelligence tests in the hiring process.
    • How to identify candidates' expectations about salary and work environment.
    • The role of a policy manual and organized systems in hiring.
    • Questions to ask (and avoid) to assess candidate fit.
    • Creating a welcoming and inclusive work environment to retain staff.
    • Integrating team opinions in the hiring process.
    • Practical advice for improving your dental practice’s hiring process.

    Don’t miss out on these game-changing insights—tune in to the full episode now!

    Sponsors:

    Do you need a new website or marketing agency? Check out what Docsites can do for you: https://www.docsites.com/landing-pages/ddb/

    Mentions and Links:

    Communities/Groups:

    Dental Gumbo Group

    Events:

    Boston 2024 Front Desk Pro Seminar

    Tools/Resources:

    DentalPost

    Indeed

    ZipRecruiter

    2024 Salary Survey

    Hirewise

    Cedar HR

    Wonderlic Personality Test
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    35 mins
  • Top Innovations in Dental Software? A Deep Dive into Powerful Yapi Tools

    Top Innovations in Dental Software? A Deep Dive into Powerful Yapi Tools
    May 22 2024
    How can cutting-edge technology streamline the entire patient journey in your practice? In this episode, Michael and Sandy sit down with Dr. Gina Dorfman, the visionary founder of Yapi, to explore how this comprehensive dental software solution is transforming the industry. Dr. Dorfman passionately discusses the latest Yapi updates, such as a sleek new interface, enhanced appointment reminders, and innovative tools like insurance verification, credit card processing by text, and two-way patient texting. Each feature is designed to streamline practice management, improve patient care, and boost the efficiency of your front office. But that's not all—Dr. Dorfman shares her broader contributions to the dental community, including her active involvement in the Dental Gumbo Facebook group and a special offer for our listeners. Whether you're a dental professional eager to modernize your practice or someone intrigued by the latest advancements in healthcare technology, this episode is a goldmine. What You'll Learn in This Episode: What new features are included in the latest Yapi update and how they benefit dental practicesHow Yapi’s enhanced appointment reminders and internal communication tools workThe advantages of Yapi’s insurance verification and text-based credit card processingHow the two-way texting feature with patients can improve patient engagement Ready to transform your dental practice with the latest technology? Listen in to discover how Yapi can elevate your practice to new heights! Sponsors: Elevate Patient Care with Automation: Are you looking for dental software that puts your patients first? From online scheduling to online forms, patient communication, and office coordination – Yapi simplifies every step of the patient experience. Find out more here, and be sure to mention Dental Drill Bits for a special offer! https://yapiapp.com/ Mentions and Links: Community/Groups: Dental Gumbo Group Dentaltown Terms: SAAS Insurance Companies: TDIC (The Dentists Insurance Company) Practice Management Software: Dentrix Open Dental Eaglesoft Products/Brands:
 Invisalign Starbucks Amazon
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    29 mins
Management Economics
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