• Ep 131 - How to Build Trust at Work: A Framework for Leaders
    May 19 2025

    Key points from this episode



    Useful Links

    Join The Catalyst Career Club for 50k+ Leaders

    Connect with Pam on LinkedIn: https://www.linkedin.com/in/pamelalangan/

    Connect with Jacqui on LinkedIn: https://www.linkedin.com/in/jacqui-jagger/

    Follow the Catalyst Careers LinkedIn page for career tips and advice

    Interested in working with us?

    Get in touch about career or leadership development, outplacement workshops or recruitment support via the Catalyst Careers website

    Enjoyed this Episode?

    If you enjoyed this episode, please take the time to rate and review it on Apple Podcasts or Spotify

    Mentioned in this episode:

    Catalyst Career Club for £50k+ Leaders & Managers

    Moving up the career ladder needs an inside edge - strategies that allow you to unlock your full potential and position yourself as a true leadership talent. And that's exactly what the Catalyst Career Club for 50k+ Leaders provides. No fluff, no corporate jargon. Just a down to earth, purposeful injection of oomph for your career from Pamela & Jacqui Use the code PODCAST to get your first month for £1 https://www.pamelalangan.com/catalystcareerclub

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    25 mins
  • Ep 130 - Leading Through Change (Even When You Don’t Have All the Answers)
    May 12 2025

    In this episode, we tackle one of leadership's most challenging aspects: providing direction during uncertainty. Drawing from our own experiences, we explore how to maintain team confidence when you don't have all the answers yourself. Whether you're navigating a restructure or implementing a new project, discover practical strategies to lead effectively through ambiguity without sacrificing credibility.

    Key points from this episode

    • Why leaders struggle with admitting uncertainty and how transparency builds more trust than false confidence
    • The critical difference between providing answers versus providing stability and structure
    • How to maintain visibility and communication during change, even when you have no updates
    • Practical language techniques to communicate clearly without overpromising
    • Ways to maintain team engagement by focusing on what's within your control

    00:00 Introduction and Topic Overview

    01:00 Real-World Example: Leading Through a Site Closure

    02:45 The Challenge of Balancing Honesty and Clarity

    05:00 Effective Communication Strategies During Uncertainty

    08:00 The Importance of Visibility and Regular Updates

    10:14 Handling Information You Can't Share

    12:00 Creating Space for Team Members to Process Change

    13:20 Language Tips: Replacing Vague Phrases with Clear Statements

    15:08 Maintaining Team Engagement Through Collaborative Focus

    17:00 Key Takeaways for Leading Through Uncertainty

    Useful Links

    Join The Catalyst Career Club for 50k+ Leaders

    Connect with Pam on LinkedIn: https://www.linkedin.com/in/pamelalangan/

    Connect with Jacqui on LinkedIn: https://www.linkedin.com/in/jacqui-jagger/

    Follow the Catalyst Careers LinkedIn page for career tips and advice

    Interested in working with us?

    Get in touch about career or leadership development, outplacement workshops or recruitment support via the Catalyst Careers website


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    19 mins
  • Ep 129 - When You Don't Get That Promotion: Turning Disappointment into Opportunity with Jude Sclater
    May 5 2025

    In this episode, we speak with career coach Jude about strategies for handling promotion rejection and how to transform this challenging experience into a catalyst for professional growth.

    Key points from this episode

    • How to manage the emotional impact of missing out on a promotion
    • Effective ways to process and learn from feedback
    • Strategies to rebuild confidence and create a powerful action plan
    • How to decide whether to stay with your company or move on
    • Why promotion setbacks often lead to greater long-term career success

    [00:00:00] - Introduction and guest Jude's background

    [00:06:00] - Typical emotional reactions to promotion disappointment

    [00:14:00] - Moving past initial emotions and accessing support

    [00:17:00] - Getting valuable insights from feedback

    [00:25:00] - How successful people turn setbacks into opportunities

    [00:34:00] - Deciding whether to stay or leave after promotion disappointment

    [00:37:00] - Quick wins and practical advice for immediate action

    [00:38:00] - Information about Jude's book and resources

    Useful Links

    Join The Catalyst Career Club for 50k+ Leaders

    Connect with Jude on LinkedIn

    https://www.thinkwithjude.com/

    Interested in working with us?

    Get in touch about career or leadership development, outplacement workshops or recruitment support via the Catalyst Careers website

    Mentioned in this episode:

    Catalyst Career Club for £50k+ Leaders & Managers

    Moving up the career ladder needs an inside edge - strategies that allow you to unlock your full potential and position yourself as a true leadership talent. And that's exactly what the Catalyst Career Club for 50k+ Leaders provides. No fluff, no corporate jargon. Just a down to earth, purposeful injection of oomph for your career from Pamela & Jacqui Use the code PODCAST to get your first month for £1 https://www.pamelalangan.com/catalystcareerclub

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    42 mins
  • Ep 128 - How to Make Better Decisions Under Pressure
    Apr 28 2025

    In this episode, we tackle the challenge of decision-making under pressure – a common scenario for leaders at all levels. We explore why making decisions can feel so difficult when you're facing time constraints, stakeholder expectations, and limited information. Join us as we share practical frameworks and strategies to help you make better decisions even when the pressure is on.

    Key points from this episode

    • Why pressure hijacks our logical thinking and makes decisions harder
    • The critical difference between reacting versus responding to urgent situations
    • How to use the 70% rule to avoid decision paralysis and overthinking
    • The reversible vs. irreversible decision framework for managing risk
    • Ways to build credibility through your decision-making approach

    00:00 Introduction to decision-making under pressure

    01:00 Why decision-making can feel so hard in leadership roles

    02:29 The brain freeze that happens when everyone's looking to you for answers

    04:04 Recognising when you need to pause before deciding

    06:00 Preparing your decision-making approach in advance

    07:48 Using guiding principles to make better decisions

    09:47 Avoiding overthinking when faced with complex decisions

    11:00 The 70% rule for gathering information

    12:42 Reversible versus irreversible decisions framework

    15:50 Taking smaller steps when facing big decisions

    17:58 Handling pressure from above and external stakeholders

    20:21 Clarifying the problem you're trying to solve

    24:16 Building confidence in your decision-making abilities

    27:00 Three practical strategies to implement immediately

    Useful Links

    Join The Catalyst Career Club for 50k+ Leaders

    Connect with Pam on LinkedIn: https://www.linkedin.com/in/pamelalangan/

    Connect with Jacqui on LinkedIn: https://www.linkedin.com/in/jacqui-jagger/


    Interested in working with us?

    Get in touch about career or leadership development, outplacement workshops or recruitment support via the Catalyst Careers website


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    30 mins
  • Ep 127 - 5 Practical Strategies When Lacking Confidence in Your Leadership
    Apr 14 2025

    In this episode, we tackle the common yet rarely discussed challenge of leadership confidence dips. We explore how lacking confidence in your leadership abilities can affect decision-making, influence, and overall effectiveness, while providing practical approaches to maintain your leadership presence even during periods of self-doubt. Join us as we share strategies to help you lead authentically even when you're not feeling 100% confident.

    Key points from this episode

    • Why leadership confidence naturally ebbs and flows during growth and new challenges
    • How to recognize when insecurity is driving your leadership behaviors
    • The importance of leading from intention rather than allowing insecurity to take control
    • Practical ways to leverage your existing strengths during confidence dips
    • The balance between honest vulnerability and undermining your leadership position

    00:00 Introduction and Topic Overview

    01:00 Lead from Intention Not Insecurity: Recognizing and Addressing Leadership Insecurity

    05:05 Focus on Accessible Strengths: Identifying and Leveraging Your Leadership Talents

    09:00 Prepare Without Perfectionism: The Importance of Mental Rehearsal

    13:00 Being Honest Without Undermining Yourself: Finding the Right Balance

    17:58 Borrowing Belief When Needed: Seeing Yourself Through Supportive Eyes

    21:00 Quick Win Strategies: Practical Takeaways and Action Steps

    Useful Links

    Join The Catalyst Career Club for 50k+ Leaders

    Connect with Pam on LinkedIn: https://www.linkedin.com/in/pamelalangan/

    Connect with Jacqui on LinkedIn: https://www.linkedin.com/in/jacqui-jagger/

    Interested in working with us?

    Get in touch about career or leadership development, outplacement workshops or recruitment support via the Catalyst Careers website


    Mentioned in this episode:

    Catalyst Career Club for £50k+ Leaders & Managers

    Moving up the career ladder needs an inside edge - strategies that allow you to unlock your full potential and position yourself as a true leadership talent. And that's exactly what the Catalyst Career Club for 50k+ Leaders provides. No fluff, no corporate jargon. Just a down to earth, purposeful injection of oomph for your career from Pamela & Jacqui Use the code PODCAST to get your first month for £1 https://www.pamelalangan.com/catalystcareerclub

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    25 mins
  • Ep 126 - How to Give Feedback that Actually Changes Behaviour
    Apr 7 2025

    In this episode, we dive into the art of giving feedback that actually changes behaviour. Many leaders struggle with delivering effective feedback - it often feels awkward, gets avoided, or fails to create the desired impact. We explore why feedback sometimes falls flat and share practical strategies to make your feedback more impactful and drive meaningful behavioural change in your team

    Key points from this episode

    • Why feedback often falls flat and comes across as criticism rather than support
    • The importance of setting clear expectations before giving feedback
    • How vague feedback like "be more strategic" creates confusion instead of clarity
    • Why making feedback part of your everyday leadership approach changes your team culture
    • Practical techniques for giving feedback to confident team members and those more senior than you

    00:00 Introduction and Topic Overview

    01:00 Why Feedback Often Falls Flat

    05:00 The Problem with Vague and Non-Specific Feedback

    09:00 Setting Clear Expectations Before Giving Feedback

    13:00 Making Feedback Part of Your Leadership Culture

    16:00 Planning Your Feedback Intentionally

    19:00 Techniques for Giving Feedback When It Feels Tough

    24:00 Quick Wins and Final Thoughts

    Useful Links

    Join The Catalyst Career Club for 50k+ Leaders

    Connect with Pam on LinkedIn: https://www.linkedin.com/in/pamelalangan/

    Connect with Jacqui on LinkedIn: https://www.linkedin.com/in/jacqui-jagger/

    Interested in working with us?

    Get in touch about career or leadership development, outplacement workshops or recruitment support via the Catalyst Careers website


    Mentioned in this episode:

    Catalyst Career Club for £50k+ Leaders & Managers

    Moving up the career ladder needs an inside edge - strategies that allow you to unlock your full potential and position yourself as a true leadership talent. And that's exactly what the Catalyst Career Club for 50k+ Leaders provides. No fluff, no corporate jargon. Just a down to earth, purposeful injection of oomph for your career from Pamela & Jacqui Use the code PODCAST to get your first month for £1 https://www.pamelalangan.com/catalystcareerclub

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    28 mins
  • Ep 125 - How to Handle Team Conflict Without Becoming the Villain
    Mar 31 2025

    In this episode, we tackle the delicate art of managing team conflict effectively. We explore how leaders often get conflict wrong—either by avoiding it completely or jumping in too aggressively—and share practical strategies for navigating disagreements in a way that builds trust rather than erodes it. Join us as we discuss when to step in, when to step back, and how to create an environment where constructive conflict can actually strengthen your team.

    Key points from this episode

    • Why conflict avoidance is often more damaging than the conflict itself
    • How to recognise different types of conflict and respond appropriately
    • The importance of listening as your first response to emerging team tensions
    • When to intervene versus when to let team members work through issues themselves
    • Creating team agreements about handling conflict before problems arise

    00:00 Introduction and Topic Overview

    01:00 How Leaders Get Conflict Wrong: Avoidance and Aggression

    03:00 The Value of Positive Conflict in Teams

    06:00 Recognising the Different Types of Conflict

    08:00 The Power of Listening Before Acting

    12:00 When to Step In vs When to Step Back

    15:00 Having the Right Conversations at the Right Time

    19:00 Handling the Team Member Who Consistently Creates Issues

    22:00 Quick Wins for Better Conflict Management

    Useful Links

    Four Types of Conflict Episode

    Join The Catalyst Career Club for 50k+ Leaders

    Connect with Pam on LinkedIn: https://www.linkedin.com/in/pamelalangan/

    Connect with Jacqui on LinkedIn: https://www.linkedin.com/in/jacqui-jagger/


    Interested in working with us?

    Get in touch about career or leadership development, outplacement workshops or recruitment support via the Catalyst Careers website


    Mentioned in this episode:

    Catalyst Career Club for £50k+ Leaders & Managers

    Moving up the career ladder needs an inside edge - strategies that allow you to unlock your full potential and position yourself as a true leadership talent. And that's exactly what the Catalyst Career Club for 50k+ Leaders provides. No fluff, no corporate jargon. Just a down to earth, purposeful injection of oomph for your career from Pamela & Jacqui Use the code PODCAST to get your first month for £1 https://www.pamelalangan.com/catalystcareerclub

    Show More Show Less
    26 mins
  • Ep 124 - How to Spot a Toxic Job Before You Accept It
    Mar 24 2025

    Ever taken a role that looked perfect on paper but turned into a nightmare? We explore the red flags that can signal trouble ahead and share practical strategies to protect yourself during the job search process. Join us as we break down how to read between the lines of job descriptions, navigate the interview process, and trust your instincts when evaluating potential employers.

    Key points from this episode

    • How to interpret repeatedly reposted job ads and what they reveal about an organisation
    • The warning signs in job descriptions, from overly vague to impossibly detailed
    • Why an organisation's treatment of candidates often mirrors how they'll treat employees
    • Critical questions to ask in interviews that uncover the true workplace culture
    • How to evaluate interview tasks and presentations that might cross the line

    00:00 Introduction and Topic Overview

    01:00 Red Flags in Job Advertisements

    04:00 Using Employer Review Sites Like Glassdoor

    09:00 Red Flags During the Interview Process

    14:00 Evaluating Interview Tasks and Presentations

    19:00 The Offer Stage: Making the Final Decision

    26:00 Trust Your Instincts and Take Your Time

    Useful Links

    Get the Interview Presentation Slide Pack & Training

    Join The Catalyst Career Club for 50k+ Leaders

    Connect with Pam on LinkedIn: https://www.linkedin.com/in/pamelalangan/

    Connect with Jacqui on LinkedIn: https://www.linkedin.com/in/jacqui-jagger/

    Interested in working with us?

    Get in touch about career or leadership development, outplacement workshops or recruitment support via the Catalyst Careers website

    Mentioned in this episode:

    Catalyst Career Club for £50k+ Leaders & Managers

    Moving up the career ladder needs an inside edge - strategies that allow you to unlock your full potential and position yourself as a true leadership talent. And that's exactly what the Catalyst Career Club for 50k+ Leaders provides. No fluff, no corporate jargon. Just a down to earth, purposeful injection of oomph for your career from Pamela & Jacqui Use the code PODCAST to get your first month for £1 https://www.pamelalangan.com/catalystcareerclub

    Show More Show Less
    33 mins