Resilience is a complex and contextual concept that is challenging to define. It is often defined differently by individuals and organizations. Resilience can be seen as a behavior, a way of thinking, and a set of skills or competencies. It is necessary in various environments, including commercial, government, and high-stress professions. Gender differences in resilience exist but are influenced by biased definitions. Resilience training often focuses on external factors and solutions, neglecting the importance of recognizing internal changes and taking care of oneself. Extreme resilience can be toxic and lead to emotional and health issues. Finding the right balance of resilience is crucial for effectiveness, happiness, and overall well-being. The conversation explores the toxic culture and bullying that exists within healthcare organizations, perpetuated by a strong hierarchy. It delves into the emotional labor required of healthcare professionals and the need to adapt behaviors in high-pressure environments. The discussion also highlights the challenges faced by individuals with autism in camouflaging their true selves. The impact of high stress levels on decision making is examined, along with the importance of social support and connection. The conversation concludes with insights on building healthy resilience as a leader and developing personal resilience.

Takeaways

• Resilience is a complex and contextual concept that is challenging to define.
• Resilience can be seen as a behavior, a way of thinking, and a set of skills or competencies.
• Resilience is necessary in various environments, including commercial, government, and high-stress professions.
• Gender differences in resilience exist but are influenced by biased definitions.
• Extreme resilience can be toxic and lead to emotional and health issues.
• Finding the right balance of resilience is crucial for effectiveness, happiness, and overall well-being. Toxic cultures and bullying are prevalent in healthcare organizations, perpetuated by a strong hierarchy.
• Healthcare professionals face significant emotional labor and need to adapt their behaviors in high-pressure environments.
• Individuals with autism often engage in camouflaging to assimilate to their environment, leading to increased emotional labor.
• High stress levels can negatively impact decision making and employee engagement.
• Social support and connection are crucial for building resilience in individuals and organizations.
• Leaders should define resilience for themselves and identify circumstances that require resilience within their organization.
• Individuals can develop personal resilience by challenging their thoughts, seeking social support, and recognizing their motives and limits.

Chapters

00:00
Introduction and Definition of Resilience

01:21
Resilience as a Behavior

04:16
Resilience in Everyday Challenges

05:11
Individual Differences in Resilience

06:09
Contextual Resilience

07:06
Resilience in Different Environments

08:05
Resilience in Commercial and Government Environments

09:05
Gender Differences in Resilience

10:30
Resilience as a Way of Thinking

11:25
Recognizing Internal Changes in Resilience

13:17
The Gap Between Stimulus and Response

15:12
Balancing Time and Perfection in Resilience

19:55
The Dangers of Extreme Resilience

22:21
Finding the Right Balance of Resilience

24:17
Resilience and Happiness

25:14
Toxic Resilience in High-Stress Environments

27:35
Toxic Culture and Bullying in Healthcare Organizations

29:29
The Emotional Labor of Healthcare Professionals

30:27
Adapting Behaviors in High-Pressure Environments

33:22
Camouflaging in Autism and the Emotional Labor