• How to Give Your Staff Superpowers with Patient Self-Service
    Oct 17 2024

    A recent survey found staffing challenges, including hiring and turnover, to be the top challenge for specialty healthcare practices. If alleviating staffing challenges at your practice is a priority, tune in to see how you can break the cycle. Cory Kirspel, Chief Technology Officer at Clearwave, joins us to share what Ophthalmology practices are doing to successfully increase practice productivity, without more staff!

    This episode of EyeTalks Radio is presented by ASOA Platinum Strategic Business Partner:

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    18 mins
  • The Changing Reimbursement Landscape for Retina Practices and How to Keep Up
    Aug 22 2024
    Take a listen to the latest episode of ASOA EyeTalks Radio, presented by ASOA Gold Strategic Business Partner, SamaCare. ASOA chats with 30+ year revenue cycle management expert Erin Bishop, RCM COE Manager at EyeCare Partners, and 25+ year medical technology veteran Kip Theno, VP of Provider Partnerships at SamaCare about challenges retina practices are facing when it comes to ensuring patients get on the right treatment, without administrative delay, and that practices get reimbursed for buy-and-bill drugs. This episode of EyeTalks Radio is presented by ASOA Gold Strategic Business Partner:
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    41 mins
  • How to Know If You Are a P.O.W.E.R.F.U.L. Leader
    Apr 8 2024

    Commit to building empowered relationships that achieve mutually rewarding goals. Nurture healthy interdependence with your staff, your family/friends and community to live/work with a shared sense of wholeness, safety, and purpose.

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    9 mins
  • Mentoring And Today’s Marketplace
    Mar 11 2024

    Mentoring helps build relationships. When you have a new employee joining your team and they have a mentor at work, they have started a working relationship with their mentor that will help them through the transition into your practice culture.

    This episode is sponsored by ASOA Platinum Strategic Business Partner:

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    8 mins
  • Perspective—Ain’t Raining? We Ain’t Training
    Feb 12 2024

    What had started as a slow painful drought became a torrential downpour of applicants. This shift taught us to be both careful about what we wished for and grateful for answered prayers.

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    8 mins
  • Quiet Quitting—Is It Happening? What Should You Do About It?
    Jan 22 2024

    Quiet quitting is not as straightforward as one might think. It’s worth considering the real cost: one’s physical and mental health. If you go against your natural inclinations to perform your job in a manner that feels positive, you’d be better off working where you are celebrated, not just tolerated. As a leader, though, you must keep your team engaged.

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    8 mins
  • Administrator-Physician Relationship, Episode 9: Leadership
    Sep 26 2023

    What makes a leader in ophthalmic administration? Do managers make good leaders? And do good leaders make good mentors? Angela, Patti, and Carrie lead the discussion on leadership in this episode.

    This episode of EyeTalks Radio is sponsored by ASOA Diamond Strategic Business Partner:

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    28 mins
  • Administrator-Physician Relationship, Episode 8: Boundaries
    Aug 28 2023

    Setting good boundaries at work can help preserve job satisfaction, increase productivity, reduce burnout, and can set an example for others.  Poor boundaries can create confusion, disappointment, and conflict. Angela, Carrie, and Patti talk about boundaries in this episode.

    This episode of EyeTalks Radio is sponsored by ASOA Diamond Strategic Business Partner:

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    24 mins