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The Field Guide to Understanding 'Human Error'
- Narrated by: Sidney Dekker
- Length: 3 hrs and 58 mins
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Do Safety Differently
- By: Sidney Dekker, Todd Conklin
- Narrated by: Jay Allen, Sidney Dekker, Todd Conklin
- Length: 5 hrs and 6 mins
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It is hard to change almost a lifetime of your organization’s thinking about safety in the traditional way and it is really difficult to change your organization’s history of bureaucracy that continues to reinforce the traditional safety definitions and metrics our organizations have used for many years. Let’s face it, change even for the better is hard to do. Doing Safety Differently is a discussion between two friends on what they have learned by watching organizations around the world change the way they do work.
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Great book
- By Mark on 28-05-2022
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Just Culture
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A just culture is a culture of trust, learning, and accountability. This third edition offers new material on restorative justice and ideas about why your people may be breaking rules. Supported by extensive case material, you will learn about safety reporting and honest disclosure, retributive just culture, and the criminalization of human error. If you learn to look at accountability in different ways, your impact on restoring trust, learning, and a sense of humanity in your organization could be enormous.
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Just culture delivers
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Pre-Accident Investigations
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Time-pressed professionals looking for practical guidance to shape their current or future safety programs should use this book. Pre-Accident Investigations: An Introduction to Organizational Safety helps to identify complex potential incidents before they take place. Based around the New View of human error, it offers established human performance theory in a highly practical context.
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The 5 Principles of Human Performance
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Conklin’s audiobook is an interesting and informal discussion with the listener about the five principles of human performance; principle by principle, section by section. These five theories about how humans perform in organizations are principles, the building blocks of human performance, through which we have established a new way to think about safety and reliability in our worlds...and changing the way we think about work is a vital step toward improvement.
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A book with many good ideas for leading people with empathy and nurturing a culture for learning.
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Drift into Failure
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What does the collapse of sub-prime lending have in common with a broken jackscrew in an airliner’s tailplane? These were systems that drifted into failure. While pursuing success in a dynamic, complex environment with limited resources and multiple goal conflicts, a succession of small, everyday decisions eventually produced breakdowns on a massive scale. The growth of complexity in society has outpaced our understanding of how complex systems work and fail. This book explores complexity theory and systems thinking to understand better how complex systems drift into failure.
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Must read for novice and experienced systems thinkers
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The Safety Anarchist
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Work has never been as safe as it seems today. Safety has also never been as bureaucratized as it is today. Over the past two decades, the number of safety rules and statutes has exploded, and organizations themselves are creating ever more internal compliance requirements. Bureaucracy and compliance now seem less about managing the safety of workers, and more about managing the liability of the people they work for. At the same time, progress on safety has slowed. Many incident and injury rates have flatlined. Worse, excellent safety performance on low-consequence events tends to increase the risk of fatalities and disasters.
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ramblings
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Do Safety Differently
- By: Sidney Dekker, Todd Conklin
- Narrated by: Jay Allen, Sidney Dekker, Todd Conklin
- Length: 5 hrs and 6 mins
- Unabridged
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Overall
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Performance
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It is hard to change almost a lifetime of your organization’s thinking about safety in the traditional way and it is really difficult to change your organization’s history of bureaucracy that continues to reinforce the traditional safety definitions and metrics our organizations have used for many years. Let’s face it, change even for the better is hard to do. Doing Safety Differently is a discussion between two friends on what they have learned by watching organizations around the world change the way they do work.
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Great book
- By Mark on 28-05-2022
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Just Culture
- Restoring Trust and Accountability in Your Organization, Third Edition
- By: Sidney Dekker
- Narrated by: Sidney Dekker
- Length: 5 hrs and 45 mins
- Unabridged
-
Overall
-
Performance
-
Story
A just culture is a culture of trust, learning, and accountability. This third edition offers new material on restorative justice and ideas about why your people may be breaking rules. Supported by extensive case material, you will learn about safety reporting and honest disclosure, retributive just culture, and the criminalization of human error. If you learn to look at accountability in different ways, your impact on restoring trust, learning, and a sense of humanity in your organization could be enormous.
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Just culture delivers
- By Kit Rynd on 03-09-2018
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Pre-Accident Investigations
- An Introduction to Organizational Safety
- By: Todd Conklin
- Narrated by: John Chancer
- Length: 6 hrs and 38 mins
- Unabridged
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Overall
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Performance
-
Story
Time-pressed professionals looking for practical guidance to shape their current or future safety programs should use this book. Pre-Accident Investigations: An Introduction to Organizational Safety helps to identify complex potential incidents before they take place. Based around the New View of human error, it offers established human performance theory in a highly practical context.
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The 5 Principles of Human Performance
- A Contemporary Updateof the Building Blocks of Human Performance for the New View of Safety
- By: Todd E. Conklin PhD
- Narrated by: Todd Conklin
- Length: 3 hrs and 44 mins
- Unabridged
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Overall
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Performance
-
Story
Conklin’s audiobook is an interesting and informal discussion with the listener about the five principles of human performance; principle by principle, section by section. These five theories about how humans perform in organizations are principles, the building blocks of human performance, through which we have established a new way to think about safety and reliability in our worlds...and changing the way we think about work is a vital step toward improvement.
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A book with many good ideas for leading people with empathy and nurturing a culture for learning.
- By Betty on 10-12-2023
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Drift into Failure
- By: Sidney Dekker
- Narrated by: Sidney Dekker
- Length: 7 hrs and 49 mins
- Unabridged
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Overall
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Performance
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Story
What does the collapse of sub-prime lending have in common with a broken jackscrew in an airliner’s tailplane? These were systems that drifted into failure. While pursuing success in a dynamic, complex environment with limited resources and multiple goal conflicts, a succession of small, everyday decisions eventually produced breakdowns on a massive scale. The growth of complexity in society has outpaced our understanding of how complex systems work and fail. This book explores complexity theory and systems thinking to understand better how complex systems drift into failure.
-
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Must read for novice and experienced systems thinkers
- By MICHAEL COLLINS on 28-03-2023
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The Safety Anarchist
- Relying on Human Expertise and Innovation, Reducing Bureaucracy and Compliance
- By: Sidney Dekker
- Narrated by: Sidney Dekker
- Length: 7 hrs and 50 mins
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Overall
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Performance
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Work has never been as safe as it seems today. Safety has also never been as bureaucratized as it is today. Over the past two decades, the number of safety rules and statutes has exploded, and organizations themselves are creating ever more internal compliance requirements. Bureaucracy and compliance now seem less about managing the safety of workers, and more about managing the liability of the people they work for. At the same time, progress on safety has slowed. Many incident and injury rates have flatlined. Worse, excellent safety performance on low-consequence events tends to increase the risk of fatalities and disasters.
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ramblings
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Good ideas, poorly explained
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A man finds himself on the top step of a stepladder; a woman removes the guard to her machine; a worker is not wearing her safety glasses in the plant. Why do these folks do these things? One tendency is to blame workers for safety errors and label their personal failings as the cause. Labeling does not solve the problems. These tendencies build dysfunctional management practices that create fear associated with your safety programs. I want to teach you a better way to analyze behaviors to understand why your employees were put in a position to take the risk in the first place.
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Great Content, better as a physical or PDF
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good
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Negotiation is a way of life for the majority of us. Whether we're at work, at home or simply going out, we want to participate in the decisions that affect us. Nowadays, hardly anyone gets through the day without a single negotiation, yet, few of us are armed with the effective, powerful negotiating skills that prevent stubborn haggling and ensure mutual problem solving. Fisher, Ury, and Patton cut through the jargon to present a few easily remembered principles that will guide you to success, no matter what the other side does or whatever dirty tricks they resort to.
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Hard to listen but good content so far.
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Brilliant
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Publisher's Summary
When faced with a human error problem, you may be tempted to ask "Why didn't these people watch out better?" Or, "How can I get my people more engaged in safety?"
You might think you can solve your safety problems by telling your people to be more careful, by reprimanding the miscreants, by issuing a new rule or procedure and demanding compliance. These are all expressions of "The Bad Apple Theory" where you believe your system is basically safe if it were not for those unreliable people in it.
Building on its successful predecessors, the third edition of The Field Guide to Understanding 'Human Error' will show a new way of dealing with a perceived "human error" problem in your organization. It will help you trace how your organization juggles inherent trade-offs between safety and other pressures and expectations, suggesting that you are not the custodian of an already safe system. It will encourage you to start looking more closely at the performance that others may still call "human error", allowing you to discover how your people create safety through practice, at all levels of your organization, mostly successfully, under the pressure of resource constraints and multiple conflicting goals.
The Field Guide to Understanding 'Human Error' will help you understand how to move beyond "human error"; how to understand accidents; how to do better investigations; how to understand and improve your safety work. You will be invited to think creatively and differently about the safety issues you and your organization face. In each, you will find possibilities for a new language, for different concepts, and for new leverage points to influence your own thinking and practice, as well as that of your colleagues and organization. If you are faced with a human error problem, abandon the fallacy of a quick fix. Listen to this audio.
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What listeners say about The Field Guide to Understanding 'Human Error'
Average Customer RatingsReviews - Please select the tabs below to change the source of reviews.
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- Anonymous User
- 17-10-2023
This has made me think in a completely different way
I love that I am now looking at things in a different way when it comes to incident/near miss investigation. It’s so easy to blame “human error” but after listening to this book it completely debunks “human error” and helps you to understand how to see what actually led up to an incident/near miss and why.
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- Liz
- 26-09-2020
informative
Great overview of the concept of human error. A useful perspective to assist uncovering flaws in systems and creating safer environments.
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- Adrienne Ashcraft
- 13-07-2021
Amazing
Incredibly thought provoking from the first to last word! Absolute must read whether you are in the safety field or not.
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1 person found this helpful
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- Davis
- 28-07-2019
Must read for incident managers
This book shows several uncommon, yet very logical, approaches to analysing incidents/accidents involving so called "human errors".
This book helps to move from human blaming (or eye-closing in blameless postmortems) to systematic analysis of the situation involving "human error".
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1 person found this helpful
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- David R Owens
- 20-04-2019
Excellent
Excellent progressive view of human error. Valuable and practical approach to improving safety performance. Highly recommend for safety professional, but even more for the manager.
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1 person found this helpful
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- Adrian
- 08-06-2018
Great work mate
Great work see you at the next QLD Safety Differently Master Class. Cheers from a long time follow. AT
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1 person found this helpful
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- Shea T. Melton
- 30-11-2022
Good information, but…
I thought the author presented decent points but it felt intentionally wordy. I got it. You own a thesaurus.
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- Jose
- 19-11-2022
One of my best reads!!!
It's explain in a new view how human error is viewed. And it makes a lot of sense.
if you like operational research or simply organization process, it's a must!!!
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- Rob
- 08-05-2022
MUST READ
This is a must read for anyone involved in safety science, safety management, improvement science, and all leaders. Sidney Dekker changes the landscape on organizational complications and “failures” that are a part of day to day work, that happen to people who came to work that day with the best of intentions. Blaming them really only weakens your organization.
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- jayson pagan
- 21-11-2021
awesome content
I only wish someone else read it. His voice can put you to sleep but great content.
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- Zack Tyler
- 23-06-2021
A must read for anybody in industry
Sydney's book challenges professionals to examine safety from a different point of view. I think it should be required reading for all safety departments, as well as all levels of management in all companies, big or small.
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- NAVY04
- 28-12-2019
Well thought, Well Studied, and On Point!
I’ve spent over 15 years working onboard nuclear powered submarines - incredibly complex machines that require volumes of procedures and policies to operate safely. I found Sydney’s work profound to not only to my work but to future analysis of failures for any industry that builds and operates complex technology. The author is quite boorish in his narration, but the content is great and worth a listen.
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- Mika Julin
- 05-07-2023
Quality managers and engineers need this
A great listen and applicable not only to safety but also to industrial quality issues. There are no human errors, only systems and incentives that produce and allow humans to operate it in an unsafe, poor quality way.
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- Alex Eastabrook
- 21-02-2020
If you enjoy Air-crash Investigations Read this !
I was clued in on this book from the Youtube Video "Who Destroyed Three Mile Island? - Nickolas Means".
It is a great book that talks realistically about Human Factors and Safety Culture.
I would recommend this book for anyone who has authority in Safety in their organisation, as it provides a good template on how to install a good approach for improving the system.
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- H
- 31-01-2020
Some good insights
Some interesting insights and anacdotes. Overall, not the most thrilling subject, but good to know all the same.
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- Manfred
- 30-11-2018
A management must
A good ready for any senior manager regardless of industry or role. Could & should be applied thinking to food safety, QC, H&S, Operational root cause and HR investigations.
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