Business Performance

How can your organization increase its agility, alignment, and accountability to improve performance? Developing performance management capabilities means changing the way people are empowered to make better decisions. It requires a transition from a restrictive, command-and-control approach to a management style that includes more participants in the performance-management process.

Streamline KPIs to craft a simpler, more effective system of performance measurement.

We often assume that the highest-performing people have some huge secret – they're doing something drastically, life-alteringly different to the rest of us. But in the course of 400 interviews with leading sportspeople, entrepreneurs and leaders, Jake Humphrey and Damian Hughes have found the opposite: that real success comes from small, seemingly insignificant behaviours, repeated again and again. Drawing on exclusive in-person interviews with some of the world's most remarkable people, Micro-Habits introduces the 48 tiny, repeatable behaviours that high performers use to achieve excellence.

There are literally thousands of books on selling, coaching, and leadership, but what about the particulars of managing a sales force? Where are the frameworks, metrics, and best practices to help you succeed? Based on extensive research into how world-class companies measure and manage their sales forces, Cracking the Sales Management Code is the first operating manual for sales management.

Good coaching is a skill that requires a depth of understanding and plenty of practice if it is to deliver its astonishing potential. This extensively revised and expanded new audio edition of Coaching for Performance clearly explains the principles of coaching and illustrates them with examples of high performance from business and sport. It continues to follow the GROW sequence (Goals, Reality, Options, Will) and clarifies the process and practice of coaching.

There's a bewildering array of management tools out there. And they all promise to help you excel at the toughest parts of your job: defining your organization's strategic direction, managing customers and costs, and boosting workforce performance. But just 30 percent of these tools deliver as intended. Why? As Jeremy Hope and Steve Player reveal in Beyond Performance Management, while many tools are sound in theory, they're misused by most organizations. For example, executives buy and implement a tool without first asking, "What problem are we trying to solve?"

Management teams and boards are facing disruption on all sides, from morphing customer preferences to the COVID pandemic to climate change. At the same time they are floundering in strategy confusion with too many concepts and not enough clarity. In this book, strategy expert and regular Harvard Business Review author Graham Kenny releases managers and directors from their strategy haze. His simple and effective framework allows managers to navigate the current maze of ideas and approaches and maximize their competitive advantage.

Positive Leadership shows how to reach beyond ordinary success to achieve extraordinary effectiveness, spectacular results, and what Kim Cameron calls “positively deviant performance” - performance far above the norm. Citing a wide range of research in organizational behavior, medical science, and psychology as well as real-world examples, Cameron shows that to achieve exceptional success, leaders must emphasize strengths rather than simply focus on weaknesses.

Since the groundbreaking work of Robert S. Kaplan and David P. Norton, the concept of the Balanced Scorecard has achieved increasing popularity in the business world. In this book, the authors draw on their extensive experience with scorecard projects to provide a step-by-step method for introducing the Balanced Scorecard into an organization. This book will provide senior and operational managers, consultants, and business academics with a comprehensive view of emerging Balanced Scorecard practice supported by both business advice and a theoretical foundation.

Cut through the noise of trial and error and step into mastery. With 'The Master Change Agent Framework,' the relentless pace of change isn't a daunting trial anymore; it's a mission you're ready to conquer. Your organizational transformation doesn't have to be a lonely battle. Equip yourself with the truth, tools, and tactics you need to design and lead successful change.

Whether you are an accomplished sales executive leading a large organization or a sales manager leading a team, your ability to remove obstacles and speed the sales process will determine your success. High-Performance Selling is geared for the sales leader who has to persuade others to work as a sales force of one.

In Business Spotlight Audio 07/2019 für September/Oktober geht es in einem Schwerpunkt um den Einfluss leistungsstarker Teams auf den Erfolg von Führungskräften. Easy English befasst sich mit dem Überbringen schlechter Nachrichten. Ihren englischen Wortschatz erweitern Sie mit idiomatischen Wendungen aus dem Bereich des Storytelling - des Geschichtenerzählens. Und Begriffe aus der Logistik üben Sie im Sprachtest. Im Mittelpunkt von English on the Move stehen die Aufgaben von Mitarbeitern einer Hotelrezeption.

Leadership skills are essential for everyone, and the great news is that they can be learned, meaning that there’s no excuse for poor leadership. This two-book bundle will provide you with concise, powerful advice based on experience and research ranging from neuroscience to social psychology and backed up by statistical data and analysis.

High Performance Habits will show you how to dramatically influence your results in life and accelerate your path to success just by developing growth habits. This step-by-step guidebook reveals how ordinary people from all walks of life can easily leverage the power of their mind-sets to become extraordinarily successful in all areas of their lives, regardless of the stage of life they are in.

Dieses Hörbuch hilft, die persönlichen Wünsche besser mit dem Berufsleben in Einklang zu bringen. Durch ehrliche Auseinandersetzung mit sich selbst und im individuellen Ausprobieren lässt sich die Balance zwischen eigenen und fremden Bedürfnissen finden.

Whether you're an HR professional or a manager, chances are there's one task you really dislike: giving performance reviews. Even if you know the basic points you want to get across, finding the right words and committing them to paper is about as much fun as a trip to the dentist. But this handy little audiobook puts thousands of ready-to-use words, phrases, descriptions, and action items right at your fingertips.

There is no need to come up with your own questions or even spend hours trying to figure out the much-needed powerful questions that you need to ask your colleagues. This book has done all the heavy lifting for you. The book “555 Powerful Questions for Coaching, Mentoring, and Leading at Work” contains 555 powerful questions from actual situations that will help you unlock the potential of your teammates, improve their performance and empower them.

Facing organizational silos or resistance to change? Stakeholders pulling in different directions? Can’t align, get real buy-in, or jumpstart implementation? The problem is traditional planning no longer guarantees success. Rapid change, uncertainty, new technologies, and a flatter world call for a new approach. The award-winning Strategy-In-Action tells how companies ended the long-standing divorce between planners and implementers.

Do you want to be a transformational coach, powerfully supporting your clients in their journey from where they are today to where they have only dared dream of until now? This Is Coaching was written to help you unlock your full potential as a coach, wherever you are along the path.

Learn how to enhance workforce performance, strengthen workforce retention, and better your leadership by cultivating and expanding on your company's culture with The Power of Company Culture.