Showing results by narrator "Sean Pratt" in All Categories

While employees may possess the knowledge and skills to do their jobs, they are unaware of what best-selling customer service author Steve Curtin calls job purpose: how their specific tasks contribute to the organization’s reason for being. They understand what to do and how to do it, but not why they do it. Curtin offers a fresh tool to overcome this challenge. Instead of just having assignments to work on, they now have a purpose to work toward. Service quality goes from transactional to exceptional.

In World War II, over 12,000 Protestant ministers, Catholic priests, and Jewish rabbis left the safety of home to join the Chaplain Corps, following the armed forces into battle across Europe, Asia, North Africa, and the high seas. These are the personal stories of some of the bravest and most selfless men who served. All of them battled the pain of separation from their own loved ones as they gave some of the best years of their lives to keep the military personnel spiritually awake, morally fit—and prepared to make the journey from this world to the next without fear or despair.

A young, ambitious advisor, Alex runs as hard as he can until he gets his first client, his second, his third. Finally, he gets to a point that he's got a solid client base but...he's always on. He takes calls at dinner and right before bed and he spends nearly every weekend giving seminars. His relationship starts falling apart, and his quality of life plummets. He can't get off the hamster wheel.

Over the years, author Steve Gottry has discovered 13 significant “you can’ts.” These 13 are deceptively simple. They are also simply deceptive. Most of us, in failing to achieve them, feel that we have been defeated by events and circumstances that we should have been able to control. But the problem has nothing to do with our inability to control things around us, and everything to do with how we deal with, and eventually accept, what we can and can’t do. This book is about living a life of contentment, by moving beyond your expectations and limitations.

It’s the mid-2020s. The pandemic is becoming endemic. Alby O’Brien is hiding in his cave-like garage apartment in Southern New Jersey to escape the wrath of terrorists who are after him. Believing he is safe, he supports himself on under-the-table fix-it work with his nephew, Stephen, while wrestling with terrifying nightmares of what happened in Iraq. Now, however, his minimalist existence is about to end with very dire consequences. Alby becomes the unintentional instigator of a major robbery; encounters Ginger, a gorgeous woman; and collides with a killer named Jagger. 

They say that legends are born, not made. But for Jeremy Goodson and Masaru Hagen that is far from the truth. Confronted by something that neither of them can explain, two complete strangers from opposite sides of the world embark on an unforgettable journey that will forge them into living legends.

In the fall of 1953, during the surface calm and prosperity of post-World War II America, the privileged West Texas Randolph family suffers a terrible blow. As a result, a disparate group of strangers become inextricably linked to the family, and to each other, for the four decades to follow. In the aftermath of their life-altering event, the deep-rooted Randolph clan is left vulnerable not only to threats from the outside, but to more sinister ones from within its own ranks.