Showing results by narrator "Kevin Young" in All Categories

This is a book about physician burnout. It's also a book about physician engagement. Why? Because these two concepts are deeply connected. When physicians team up with the organizations they work for to pursue mutual goals, they are far less likely to burn out. And when organizations seek to prevent and treat physician burnout, they go a long way toward getting everyone, physicians included, working together to meet the same goals.

In Ways and Means for Managing Up, Smullen tells you everything you need to know to effectively "manage your manager" in ways that help both you and your boss succeed and rise within your company.  

Our industry has always dealt with change. But the environment we re navigating now requires change at a whole different level. We ve moved from experiencing episodic change to continuous change and as John Kotter has famously noted, that requires a whole different set of skills and a whole different level of urgency. In his new book, thought leader Quint Studer explains how to leverage the powerful values that have always defined healthcare people passion, fortitude, willingness to learn to meet the challenges of our disruptive external environment.

The Experience is a unique guide to mastering the art of customer service and service relationships, based on the principles employed at the renowned leader in customer experience - the Walt Disney Company. Co-author Bruce Loeffler spent 10 years at Disney World overseeing service excellence. He has partnered with Brian T. Church to show you how to bring that same level of care and value to your own organization.

Since 1998, the Alfred A. Knopf Publishing Group has celebrated National Poetry Month by e-mailing a poem a day throughout the month of April to over 25,000 devoted poetry fans. In April 2006, Knopf introduced the Poem-a-Day podcast, which featured poets including Kevin Young and James Merrill reading their own poems, as well as Knopf authors, such as Joan Didion and Toni Morrison, reading work by their favorite poets.

When Michael and Cheryl Morse slowly drifted apart amid an empty nest, her diagnosis of multiple sclerosis, his symptoms of PTSD, and the grief of losing their two beloved dogs put down on the same day three years prior, it became apparent their lives were in need of a little joy. Enter an energetic, white ball of fluff known as Mr. Wilson. Mr. Wilson's story begins in Arkansas, where he was left in a leaky, drafty barn for days.

Building a fully engaged, energized workforce is the key to business success. The Power of Thanks reveals how leading companies like Intuit, JetBlue Airways, IHG, Symantec, ConAgra Foods, and The Hershey Company empower employees through social recognition, in which the practice of mutual appreciation and trust directs and rewards higher performance. Eric Mosley and Derek Irvine, executives at the world-renowned employee recognition firm Globoforce, explain why social recognition is so powerful and how you can apply it in your company.

This reliable guide skillfully addresses how to determine optimal times to invest in technology stocks, and which industries and sub-industries have the potential to perform well in various environments. The global technology sector is complex, including a variety of sub-industries and countries, each with their own unique characteristics. Using the framework found here, you'll discover how to identify these differences, spot opportunities, and avoid major pitfalls. 

With his distinctively witty, anecdotal, and disarming voice, John Yow now journeys to the shore and shares his encounters with some of the most familiar and beloved coastal birds. Out of his travels—from North Carolina's Outer Banks, down the Atlantic coast, and westward along the Gulf of Mexico—come colorful accounts of twenty-eight species, from ubiquitous beach birds like sanderlings and laughing gulls to wonders of nature like roseate spoonbills and the American avocets.

At the age of 47, when he was a successful publishing executive and living with his wife and four children in an affluent Chicago suburb, John Shafer made the surprise announcement that he had purchased a vineyard in the Napa Valley. In 1973, he moved his family to California and, with no knowledge of winemaking, began the journey that would lead him, 30 years later, to own and operate what distinguished wine critic Robert M. Parker, Jr. called "one of the world’s greatest wineries".

America is a country built by thinkers on a foundation of ideas. Alongside classic works of philosophy and ethics, however, our presidents have been influenced by the books, movies, TV shows, viral videos, and social media sensations of their day. In What Jefferson Read, Ike Watched, and Obama Tweeted: 200 Years of Popular Culturen in the White House presidential scholar and former White House aide Tevi Troy combines research with witty observation to tell the story of how our presidents have been shaped by popular culture.

Emma's life has been hell since she moved from sunny California to a remote Alaskan town. Abandoned by her father and living with the guilt of causing her mother's death, she makes a desperate dash for freedom from her abusive stepfather. But her planned escape leads to further captivity in a world beyond her imagination. Dragged across the tundra by an evil mountain man and his enormous black wolf, she learns that love can be found even in the most unexpected places.

James Brown. John Brown's raid. Brown v. the Topeka Board of Ed. The prize-winning author of Blue Laws meditates on all things "brown" in this powerful new collection. Divided into "Home Recordings" and "Field Recordings", Brown speaks to the way personal experience is shaped by culture, while culture is forever affected by the personal, recalling a black Kansas boyhood to comment on our times.  

This updated edition of The American Presidency reviews crucial themes, including democratization of presidential elections, transitioning into and organizing a presidency, challenges in leading the permanent government, making law and policy, and reforming and changing the institution. It also introduces new case studies from the Obama administration, providing compelling insights into contemporary critical issues such as military power, the role of the First Lady, and the new trends in electoral campaigning.

In July of 1993, Sheldon Jacobs was one of five nationally recognized mutual fund advisors chosen by the New York Times for a mutual fund portfolio competition. The portfolio that he selected produced the highest return of all contestants for almost seven years, and the Times' quarterly publication of this contest helped him become one of the best-known mutual fund advisors in America. 

Whether it's the fireflies of a Louisiana summer caught in a mason jar (doomed by their collection), or his grandmother, Mama Annie, who latches the screen door when someone steps out for just a moment, all that makes up our flickering precarious joy, all that we want to protect, is lifted into the light in this moving book. Stones becomes an ode to Young's home places and his dear departed, and to what of them - of us - poetry can save. 

Emile loves the field close to his home - in spring, summer, and fall, when it gives him bees and flowers, blossoms and leaves. But not as much in winter, when he has to share his beautiful, changeable field with other children...and their sleds. This relatable and lyrical ode to one boy's love for his neighborhood field celebrates how spending time in nature allows children to dream, to imagine...and even to share. 

Healthcare must provide higher quality care at a lower cost. Studer Group's Engagement Model is the key. If you're seeking to create a culture of high engagement, you're not alone. Great clinical quality depends on it. Price pressures demand it. Where engagement doesn't exist, all stakeholders suffer. By making engagement a core competency, you can reduce turnover, prevent physician burnout, improve clinical outcomes, and solidify trust in caregivers.

Emotions As Tools: A Self-Help Guide to Controlling Your Life Not Your Feelings is an easy-to-understand guide that helps you learn what feelings are, why you have them, how to identify them, and what they can do for you in your relationships and in your life. Anger, sadness, anxiety, fear, guilt, and shame are discussed. Your feelings are tools that you also don't need to control, but that you do need to learn how to use. Unfortunately, most men and women lack the training they need to get the most out of their emotions. This guide addresses that need.

Most credit books promise quick fixes and easy solutions to bad credit, but the truth is there is no quick fix when it comes to credit. Your best strategy as a smart consumer is to understand your credit inside and out. Credit expert John Ulzheimer can give you all the tools you need to master the world of credit, before or after you get into trouble, and take the power back into your own hands.