Showing results by author "Scott LeFante" in All Categories
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Service X-Factor
- By: Scott LeFante
- Original Recording
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Service X-Factor is the podcast where service operations (such as field service and customer service) stops being a cost center and starts being a competitive advantage. Hosted by Microsoft MVPs Scott LeFante and William McLendon, this show reveals the secret ingredients behind service operations success—transforming chaos into clarity and strategy into profits.
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