Showing results by author "Irina Hollatz" in All Categories
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WFM Unfiltered | Workforce Management Podcast
- By: Irina Hollatz
- Original Recording
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Welcome to WFM UnfilteredReal conversations. Practical insights. Smarter workforce strategies.If you're responsible for workforce management, operations, or service delivery, and it feels like performance, planning, and people management are all happening under pressure — you're in the right place.WFM Unfiltered is the go-to podcast for operations leaders, contact center professionals, and senior executives who want fresh thinking and real-world solutions. Hosted by Irina Mateeva, a globally respected WFM consultant and transformation expert, each episode dives into the operational ...
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