Showing results by author "Amy Gallo" in All Categories

Work relationships can be hard. The stress of dealing with difficult people dampens our creativity and productivity, degrades our ability to think clearly and make sound decisions, and causes us to disengage. In Getting Along, workplace expert and Harvard Business Review podcast host Amy Gallo identifies eight familiar types of difficult coworkers—the insecure boss, the passive-aggressive peer, the know-it-all, the biased coworker, and others—and provides strategies tailored to dealing constructively with each one.

If you read (or listen to) nothing else on managing yourself, listen to this book. We've chosen a new selection of current and classic Harvard Business Review articles that will help you understand your strengths, clarify your personal goals and direction, and build a career you're proud of.

You've got a great idea that will increase revenue or boost productivity—but how do you get the buy-in you need to make it happen? By building a business case that clearly shows your idea's value. That's not always easy: Maybe you're not sure what kind of data your stakeholders will trust. Or perhaps you're intimidated by number crunching. The HBR Guide to Building Your Business Case, written by project management expert Raymond Sheen, gives you the guidance and tools you need to make a strong case.

The HBR Guide to Dealing with Conflict will give you the advice you need to understand the most common sources of conflict; explore your options for addressing a disagreement; recognize whether you—and your counterpart—typically seek or avoid conflict; prepare for and engage in a difficult conversation; manage your and your counterpart's emotions; develop a resolution together; and know when to walk away.

Amy Gallo identifica ocho perfiles de compañeros de trabajo que son difíciles y nos ofrece diversas estrategias adaptadas para tratar constructivamente con cada uno de ellos. Saber cuál es el camino correcto no es fácil, pero Gallo nos brinda una perspectiva crucial sobre cómo las relaciones en el trabajo realmente importan, así como la compasión, el estímulo y las herramientas útiles para prevalecer en tu trabajo sin necesidad de cambiar.

La inteligencia emocional no es un rasgo innato: se puede aprender. Conocer y estar más sintonizado con tus emociones te permite decidir cómo usar esos sentimientos de forma más productiva para tomar decisiones más sólidas, dejar atrás los sentimientos negativos, controlarte en situaciones inestables o entender a los demás cuando actúan de formas que te sorprenden o te irritan.

De la mano de especialistas de Harvard Business Review, en este libro se exponen las investigaciones que explican nuestras respuestas emocionales ante personas difíciles y se muestra cómo desarrollar la empatía y la resiliencia necesarias para conseguir una relaciones más positivas.