Showing results by narrator "Janet Metzger" in All Categories

Guidance from the other side: Life on Earth can be crazy hard. Each lifetime gives us new opportunities to learn and grow spiritually, but it's not easy to know which way to go. Renowned medium Concetta Bertoldi knows your loved ones are there to send a hello from heaven and guide you from the other side. In I Kissed a Ghost (And I Liked It), the New York Times best-selling author shares lessons that she and her clients have learned through contact with the "dead folks" who have our backs.

Why do facts fail to change people’s minds? In this audiobook, we examine how we form our beliefs and maintain them with a host of cognitive biases, the difference between intelligence and thinking rationally, and some solutions for how to overcome these obstacles both in reasoning with others and in dealing with our own prejudices.

Old age is not what it used to be. For the first time ever, most people in the United States are living into their eighties. The first guide of its kind, Eightysomethings changes our understanding of old age with an upbeat and emotionally savvy view of the uncharted territory of the last stage of life. With insight and humor, Dr. Katharine Esty describes the series of dramatic and difficult transitions that eightysomethings usually experience and how, despite their losses, they so often find themselves unexpectedly happy.

Hatred is often considered the opposite of love, but in many ways it is much more complicated. It also may be considered one of the dominant emotions of our time, as individuals, groups, and even nations express or enact hatred to varying degrees. What is hatred? Where does it come from, and what does it reveal about the hater? And is hatred always a bad thing? Brogaard makes a deep dive into the moral psychology of one of our most complex and vivid emotions.

Get more of the communication ideas you want, from the authors you trust. With insights from leading experts, this book will inspire you to: rethink how you give feedback to employees; ask questions to encourage learning and the exchange of ideas; invest in the right virtual communication tools for your team or business; establish a language strategy for your company; negotiate effectively with anyone - including liars; and present data more powerfully using visualization.

Since a solo plane crash killed her husband two years ago, Annabelle Murphy has found solace in raising her two children. Just when she thinks the grief is behind her, she receives news that the wreckage of the plane has been discovered - and that her husband did not die alone. He was with another woman. Suddenly Annabelle is forced to question everything she once held true.

Seventeen years ago, two pink stripes on a pregnancy test changed Anne Sullivan’s life. She abandoned her artistic ambitions, married her college sweetheart before graduation, and - like the mother she lost in childhood - devoted herself to her family. To say she didn’t see the divorce coming is an understatement. Now, eager to distance herself from her ex and his lover, she moves with her troubled daughter, Katy, to the quaint bayside town of Potomac Point, where she spent her childhood summers.

Through the story of a $6,000 egg, Deb and Todd Duncan reveal that even the smallest interactions have the power to create lifelong patrons or alienate once-devoted customers. The 10 Golden Rules of Customer Service represents the costly mistake of removing customer satisfaction from the bottom line.

Today's ways of working are not working - even for professionals in "good" jobs. Responding to global competition and pressure from financial markets, companies are asking employees to do more with less, even as new technologies normalize 24/7 job expectations. In Overload, Erin Kelly and Phyllis Moen document how this new intensification of work creates chronic stress, leading to burnout, attrition, and underperformance. "Flexible" work policies and corporate lip service about "work-life balance" don't come close to fixing the problem.

Law Beaumont and Kristen Hemmings have watched each other from a distance for years. But Law, a bartender with a bad-boy past, and Kristen, an assistant principal devoted to helping her community, couldn’t seem more different. When they unite to mentor a young foster child and to help Law’s troubled daughter through the aftermath of her parents’ ugly divorce, their attraction deepens. They face the undeniable connection between them, and a whirlwind of challenges they can only conquer together.

A childhood on the streets taught Mallory Phillips to never trust love again. Years later, she longs for a peaceful existence and a community to call home, only she can’t quite settle into the picturesque, cozy world around her. When Polly Lombard sneaks into Mallory’s house to look at her Christmas tree, Mallory connects with Polly and Polly’s grieving father in wondrous ways, helping them heal. But when Mallory’s past returns to haunt her, will she trust her new family to be there for her?

Crimes and violations of the law require punishment, and our legal system is set up to punish, but what if the system was recalibrated to also weigh grounds for forgiveness? What if something like bankruptcy - a fresh start for debtors - were available to people convicted of crimes? Martha Minow explores the complicated intersection of the law, justice, and forgiveness, asking whether the law should encourage people to forgive, and when courts, public officials, and specific laws should forgive.

Valencia, a timid debt collector with crippling OCD, is afraid of many things, but the two that scare her most are flying and turning thirty-five. To confront those fears, Valencia’s therapist suggests that she fly somewhere - anywhere - before her upcoming birthday. And as Valencia begins a telephone romance with a man from New York, she suddenly has a destination in mind. There’s only one problem - he might not actually exist.

When sisters Rachel and Jennifer Murdock receive a letter from Miriam Hamilton, the daughter of the man who, decades earlier, swindled their father, inviting them to her luxurious home and offering financial amends, the sisters accept and head off with their beloved cat, Samantha, in tow. Shortly after they arrive, they meet their host―or rather, her body. Miriam has been murdered in her bed, and two things become clear: their invitation came with strings attached, and around the many corners of Miriam's capacious home, strange things are afoot.

Crazy things are about to happen to 12-year-old Frankie Jackson after she signs on to compete in a reality TV show. Not only does she have to win a televised pitching competition, but she also has to figure out who burned down an abandoned houseboat and how come a 15-year-old con artist wants to become her BFF. And weirdest of all—why is she getting phone calls from someone claiming to be the “real” Frankie Jackson?

Twelve-year-old Mary Frances “Frankie” Jackson has been sent to California for the summer to live on a houseboat with her Aunt Roxy. There’s one catch—she can’t get in trouble, or it’s back to New Jersey and juvenile detention camp. Too bad that days after arriving at the houseboat community, Frankie is accused of animal cruelty (killing a cat) and has two weeks to prove her innocence. In the process, she gets to know all the eccentrics on the dock.

Most of us look forward to our retirement from full-time work, anticipating more free time and opportunities to play. But the reality of retirement can be hard to adjust to. Unexpected challenges may present themselves, leading us to question who we really are and what we can reasonably expect to accomplish in the remaining years of our lives. We may be confused by our changing relationships with family and friends, which no longer conform to an easy structure.

As far as 12-year-old Frankie Jackson is concerned, mermaids are like Santa Claus and the Easter Bunny—stuff made up by grown-ups so that they can sell movies and toys. At least that’s what Frankie’s dad once told her. But one day, while staying on a houseboat for the summer, Frankie finds herself face-to-face with a mermaid. Convinced that it is a dream, Frankie can’t shake the vision of the blue-haired sea creature. Meanwhile, the town of Sausalito is buzzing with rumors about a wealthy woman who disappeared into the Bay wearing a million-dollar necklace (shaped like a mermaid).

In a world of border walls and obstacles to migration, a lottery where winners can gain permanent residency in the United States sounds too good to be true. Just as unlikely is the idea that the United States would make such visas available to foster diversity within a country where systemic racism endures. But in 1990, the United States Diversity Visa Lottery was created to do just that. Dreamland tells the surprising story of this unlikely government program and its role in American life as well as the global story of migration.

All families have secrets but the facts requiring secrecy change with time. Nowadays a lesbian partnership, a "bastard" son, or a criminal grandfather might be of little or no consequence but could have unraveled a family at an earlier moment in history. Margaret K. Nelson is interested in how families keep secrets from each other and from outsiders when to do otherwise would risk eliciting not only embarrassment or discomfort, but profound shame and, in some cases, danger.