Showing titles in Etiquette

Is it easy for you to deliver bad news? Do you look forward to speaking in public? Do you enjoy networking? If you answered no to any of these questions, Reach can help. What often sets successful people apart is their willingness to do things most of us fear. What's more, we have the false notion that successful people like to do these things, when the truth is that successful people have simply found their own way to do them. In Reach, Andy Molinsky breaks down the five key challenges underlying our avoidance tendencies and illuminates the path towards enjoying what you once feared.

Don't pack anxiety in your suitcase! Listening to Tanzania - Culture Smart! before you go, will ease your travel, help you to make friends, and avoid confusion. Tanzania - Culture Smart! will help you to understand local manners, customs, and laws. Tanzania - Culture Smart! goes the extra mile to help you brush up on your cultural small talk and will make you confident in leaving your comfort zone far behind.

Chile - Culture Smart! provides essential information on attitudes, beliefs, and behavior in Chile, ensuring that you arrive at your destination aware of basic manners, common courtesies, and sensitive issues. This concise guide will tell you what to expect, how to behave, and how to establish a rapport with your hosts. This inside knowledge will enable you to steer clear of embarrassing gaffes and mistakes, feel confident in unfamiliar situations, and develop trust, friendships, and successful business relationships.

Do you struggle to get along with your co-workers or especially one in particular? Would you like to find a way to manage your workplace conflict and reduce stress at work? Do you want to learn the skills of conflict management? Then this book is for you! Conflict at Work teaches you about the different kinds of conflict that commonly happen in the workplace and the best ways to reduce them.

From ethics columnist and Harvard lecturer Jeffrey L. Seglin, discover practical tips for succeeding professionally by succeeding socially. Practicing business etiquette doesn't mean pretending to be someone you're not. Brimming with practical, up-to-date tips on minding your business manners, The Simple Art of Business Etiquette guides you through the tricky territory of office etiquette with real-life stories and workplace scenarios.

One of the nicest ladies I ever met was a school teacher. I think we chatted for about 30 minutes and then I never saw her again. Thirty minutes. I seriously thought that I could trust this lady with all my deepest darkest secrets. After years of observation, I realized that all master small-talkers have a few things in common but the biggest things are the two keys that were shown to me so elegantly by that school teacher. Once I had mastered those, no small talk conversation was a nightmare anymore. In fact, I started to enjoy them.

This book is written with the intent that the listeners can gain the maximum benefits and effectiveness in transforming their business, career, and personal lives from where they are to where they want to be with ease and fun. This is a series of three books commencing with this book as book one. Book one consists of seven principles to guide the transformation process.

Whether you are sending an email, twittering, or just wondering if it’s appropriate to answer your phone, here are the answers to all your communication questions. Covering phones, the Internet, television, and much, much more, this accessible and lively handbook provides up-to-date information on all your modern electronic needs. Written by the founders of the National League of Junior Cotillions, this book provides the listener with access to information sought after by hundreds of people.

The Game of Life and How to Play It by Florence Scovel Shinn is a timeless spiritual guide that reveals the hidden laws behind success, prosperity, and happiness. Drawing from the principles of the New Thought movement, Shinn teaches that life is not governed by chance, but by thought, word, and spiritual alignment. Through simple yet powerful affirmations, visualization techniques, and real-life anecdotes, she shows readers how to replace fear with faith and speak their desires into existence.

Let's be honest: Your coworkers can drive you crazy sometimes. You spend your days navigating a minefield of passive-aggressive emails, pointless meetings, and downright “less than smart” behavior. You dream of a workplace where you can say what you really think... without getting fired. HR Approved Ways to Say (Almost) Anything to Coworkers is your secret sauce. This book will show you how to tame the chaos, conquer difficult people, and reclaim your sanity—all while keeping your HR record squeaky clean.

In Polite, Louise shows how the unseen science of politeness governs everything we do, from what we say to how we act, and reveals how a better understanding of the rules and norms of politeness can help us in all aspects of our work, leisure and home lives. And, in doing so, she answers the age-old question... are politeness standards really declining?

社内コミュニケーション、営業、接客、解釈、デートなどに効果絶大　気配り上手は、仕事ができる人です。

日本人が苦手な「打ち解ける」「間を埋める」「盛り上げる」を世界の一流ビジネスマンはどうやっているのか？

Culture Smart! guides provide travelers with vital information about the values and attitudes of the people they will meet, and practical advice on how to make the most of their time abroad. Travelers to Poland in particular, a country in transition from its Communist past, need to be open-minded and well-informed.

The largest and most populous Central American country, Guatemala is a land of contrasts and contradictions. It offers great physical beauty alongside ancient Mayan ruins and a conglomeration of diverse peoples and cultures. It is also unique in Central America in that more than half its population is of Mayan Indian origin. Today the country reflects a combination of ancient Mayan heritage, Spanish colonialism, and modern Western influences, mainly from the United States.

The second-largest country in South America, Argentina has been through great changes in recent years. Its journey from dictatorship to democracy has left many scars, but these are largely eclipsed by the pride and resilience of the Argentinian people, who have developed a style, a language, and a joie de vivre that are all their own. Embracing much more than gaucho, tango, and soccer, Argentina is very unlike its neighbors. And, due to the unique way in which it evolved, is quite different from the expectations many visitors have of a stereotypical Latin American destination.

For much of its history Cyprus was regarded as the Cinderella of empires—beautiful, abused, isolated. Today, the island is divided between the Greek-Cypriot south and the Turkish occupied north. However, both sides take pride in a shared "Cypriotness," and are united in their common hopes, pain, memories, music, excellent cuisine, rich history, and majestic landscape. Culture Smart! Cyprus equips you with essential information on the history, values, and attitudes of the people you will meet, their customs and traditions, and offers tips on etiquette and socializing.

Through engaging real-life stories and actionable insights, seasoned executive Todd Zive reveals how to lead as a mensch, a person of integrity and honor. Drawing from his extraordinary journey—shaped by the murder of his father at age four—Todd illustrates how resilience, self-belief, and the support of others inspire personal and professional growth.

On a scale of one to 10, how well can you control your temper on the phone? For me, I have moved from a two to a solid seven on most days. But I wasn’t always that way. It took a lot of practice and specific techniques to reach that point.

Join author and narrator Jennifer Hancock in a thought-provoking exploration of the limitations of using civility as a metric in the workplace and the benefits of centering dignity in all interpersonal interactions. In this insightful and engaging audiobook, Hancock challenges conventional wisdom and provides practical tools to help listeners create a more humanistic and dignified workplace environment. A Humanistic Approach to Civility and Dignity in the Workplace is the perfect choice for anyone looking to cultivate a more respectful and compassionate workplace culture.