Showing titles in Business Communication

Your voice says a lot about you. Based on the tone and expression of your voice alone, your listeners may make up their minds about you before they even process the meaning of your words. And if what you say is at odds with how you say it, they can miss your message altogether. As important as our voices are, few of us know how to use them to their full potential. Full Voice offers a fun, tested method to harness the power of your voice to become a more effective and flexible communicator.

Navigate potentially messy or awkward office conflicts with the help of this guide to professional communication and finding workplace peace. This authoritative manual provides valuable insights for turning conflicts inthe workplace into productive working relationships...

Whether it's among colleagues at lunch or an audience of 1000, a leader's role is to move and inspire others. It's not only the big occasions that test a leader's mettle, but the little ones as well - in a casual conversation in the elevator, in phone calls, or one of many incidental, seemingly "insignificant" interactions in everyday work life. Written by one of the world's leading communications coaches, Speaking as a Leader shows you how to make the most of your daily communications, creating a presence on the job as a genuine and constant leader. 

The most successful leaders are storytellers. By mastering business storytelling, they achieve extraordinary business results. As a modern-day leader, you know you should develop this skill, but you don't have the time to do this in an ad-hoc way. What you need is a practical, reliable method to follow, one that will allow your business to reap the benefits of storytelling as soon as possible. In Putting Stories to Work, Shawn Callahan gives you a clear process for mastering business storytelling. He demolishes the thinking that storytelling has no place at work.

What if curiosity, not confidence, was the real secret to unforgettable conversations? And what if your everyday life already contained more stories than you realize? How to Be Interesting: Daily Habits of Curiosity and Connection That Make You Unforgettable is Sage Monroe’s practical, psychology-backed guide for anyone who has ever said, “I’m not that interesting,” and believed it. This book flips that belief on its head by showing you how magnetic people think, listen, question, and notice the world, not how they perform for it.

Despite all the high-tech tools available to salespeople, the most personal method still works best. Storytelling packs the emotional punch to turn routine presentations into productive relationships. It explains products or services in ways that resonate; it connects people and creates momentum. Stories speak to the part of the brain where decisions are made. Paul Smith, author of the acclaimed Lead with a Story, shifts his best-selling formula to the sales arena.

Speak like a Lawyer: Write like a Lawyer: Communicate like a Top Legal Professional in the Digital Age aims to provide listeners with the essential communication skills necessary to excel as a top lawyer in the digital age—from arguing cases to presenting evidence and communicating with clients. Whether in the courtroom, during client consultations, or in written briefs, the power of well-crafted words can determine the outcome.

Some people seem to have “it.” They walk into a room, and suddenly, everyone leans in. They charm the boss, win over strangers, and make friends wherever they go. What’s their secret? Simple: charisma. And the good news is—you can learn it.

A C-Suite Executive’s Guide to Leading High-Performance Teams & Resolving Workplace Conflict! Are you a leader struggling with difficult team dynamics, unproductive employees, or workplace conflict? Do you want to enhance collaboration, build trust, and hold your team accountable—without micromanaging? What You’ll Gain from This Book: How to Handle Difficult Personalities – Learn to manage manipulators, passive-aggressors, narcissists, and workplace bullies with confidence. Conflict Resolution & Mediation Tactics – Turn workplace tension into opportunities for team growth and innovation.

In the newly revised second edition of Hostage at the Table: How Leaders Can Overcome Conflict, Influence Others and Raise Performance, clinical psychologist, distinguished leadership professor, and veteran hostage negotiator George Kohlrieser comes together with his son Andrew Kohlrieser, an experienced leadership, negotiation, and conflict resolution consultant, to deliver another incisive and practical discussion of how to use the proven psychological techniques used in hostage negotiations to enhance your leadership skills both professionally and personally.

We live, say Edgar and Peter Schein, in a culture of “tell". All too often we tell others what we think they need to know or should do. But whether we are leading or following, what matters most is we get to the truth. We have to develop a commitment to sharing vital facts and identifying faulty assumptions - it can mean the difference between success and failure. This is why we need Humble Inquiry more than ever.  

In the six lectures of How to Build and Maintain Trust in the Workplace, leadership coach Rachel Campagna will help you understand the importance of trust and how it works from a professional perspective. As you get a clearer picture of what trust entails and how it contributes to workplace success, you’ll also gain a greater appreciation for the importance of communication, consistency, and competence—the three Cs every effective team needs.

Bestselling author Harvey Mackay reveals his techniques for the most essential tool in business--networking, the indispensable art of building contacts. Now in paperback, Dig Your Well Before You're Thirsty is Harvey Mackay's last word on how to get what you want from the world through...

Dive into the groundbreaking world of artificial intelligence with ChatGPT Mastery: No Fluff, What You Need to Know to Be Profitable. This essential guide will equip you with the knowledge and skills needed to harness the astounding power of ChatGPT, transforming your life and unlocking your financial potential.

For salespeople feeling stressed and disappointed that their customers don’t want to hear from them, this guide is the key to developing the mindset and habits required to reach a new level of sales success. The world of sales can be tough, so it’s easy to get discouraged when the rejections...

A stimulating, thought-provoking book that lets you know how to break free of negative behavior, take control of office politics, and prevent difficult, repetitive, and avoidable situations. Reardon—a frequent HuffingtonPost contributor and professor at the Marshall School of Business—arms...

In a world where AI-generated content floods every platform, authentic human connection has never been more valuable. Story Intelligence shows you how to bridge the gap between artificial intelligence and powerful human stories. Award-winning communications strategist Gabrielle Dolan shares a...

Miroslav Petrovic’s Enlivened Method is the future of public speaking — making the invisible world of communication tangibly felt. The tools in this book will empower you to utilise embodied presence and authenticity to create deep engagement, trust, like-ability and rapport with any audience. This book is for speakers, leaders, coaches, facilitators, teachers and those who want to discover the unseen principles behind creating a magnetic connection with their listeners.

Great communication skills can make all the difference in your personal and professional life, but for those who tend to get a bit tongue-tied under pressure or just have a hard time asserting themselves, voicing thoughts coherently and confidently can be difficult. Author Elizabeth Kuhnke takes the intimidation out of communication by sharing her top tips for successful communication in any situation. Find out how to listen actively, establish rapport, communicate with credibility, manage communication in difficult situations, and converse with ease using modern technology - and lots more.

Learn how to get your listener’s attention, keep her interest, and make your point—all in thirty seconds! Milo Frank, America’s foremost business communications consultant, shows you how to focus your objectives, utilize the “hook” technique, use the secrets of TV and advertising...