Showing results by publisher "Matrix Digital Publishing" in Customer Service
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Are Your Customers Being Served?
- By: Pauline Rowson
- Length: 1 hr and 32 mins
- Unabridged
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Overall
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Performance
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Story
This audiobook looks at how you can win more business by retaining customers and gaining recommendations from them; how to satisfy your customers needs; how to develop an effective customer-service policy; how to use positive behaviour and attitude to win more business; how to build a better rapport with your customers; and how to handle anger, complaints, and difficult customers and turn them into satisfied customers.
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Are Your Customers Being Served?
- Length: 1 hr and 32 mins
- Release date: 20-09-2007
- Language: English
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Non-member price: $10.99 or 1 Credit
Sale price: $10.99 or 1 Credit
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