Showing results by publisher "----RM Alexander" in Leadership

It takes a special kind of magic for a challenger brand to achieve seemingly impossible customer-centric results. It’s that magic that makes Australian telecommunications company Macquarie Technology world leaders in award-winning customer experience. Joseph A. Michelli—the bestselling author of books about brands renowned for their stellar service and outstanding growth, such as The Ritz-Carlton, Mercedes-Benz, and Starbucks—was so impressed by Macquarie’s ability to deliver transformative customer experiences that he felt compelled to share this book.

In this updated and expanded edition of her celebrated book Executive Presence: The Missing Link Between Merit and Success, one of the world’s most influential business thinkers reveals the qualities essential to leadership in our fast-changing, post-pandemic world. Some are timeless...

Bridging the Confidence Gap: How Empowered Women Change the World is a startlingly insightful and inspiring discussion of female leadership by celebrated executive, business leader, and author Sheena Yap Chan. Yap Chan delivers a transformative and fresh take on the challenges, pitfalls, and opportunities women face when they reach for the reins of leadership in business. She walks you through how to navigate those challenges and realize those opportunities with powerful observations drawn from a lifetime in business.

The Outward Mindset presents compelling true stories to illustrate the gaps that individuals and organizations typically experience between their actual inward mindsets and their needed outward mindsets. And it provides simple yet profound guidance and tools to help bridge this mindset gap.

Integrating proven mindfulness practices and world-class leadership theory, The Mindful Leader is the essential guide for self-aware leadership. The book provides a practically grounded template for leaders to develop unprecedented levels of self-awareness, wellbeing, and effectiveness. Mindfulness provides practical tools for self-awareness, mental wellbeing, stress reduction, and more. When practiced through a leadership lens, it becomes much more than just another leadership guide.

The business-IT wall must come down. Mark brings his unique perspective and experience to business leaders looking to lead their company into the digital age by harnessing the expertise and innovation that is already under their roof: IT. For business leaders looking to unlock their enterprise's digital transformation, War and Peace and IT provides clear context and strategies. Schwartz demystifies the role IT plays in the modern enterprise, allowing business leaders to create new strategies for the new digital battleground.

Amazon is the fastest company ever to reach $100 billion in sales, and they didn’t reach that landmark by staying in their comfort zone. Risk-taking is the key that unlocked the door to growth at Amazon, but those risks were (and are) intentional, calculated, and strategic. Thomas Edison believed: “I have not failed. I've just found 10,000 ways that won't work.” Like Edison, Amazon’s founder Jeff Bezos has also linked experimentation and failure with growth and success.

If you read (or listen to) nothing else on managing yourself, listen to this book. We've chosen a new selection of current and classic Harvard Business Review articles that will help you understand your strengths, clarify your personal goals and direction, and build a career you're proud of.

Professional service firms face a serious challenge. Their clients increasingly need them to solve complex problems - everything from regulatory compliance to cybersecurity, the kinds of problems that only teams of multidisciplinary experts can tackle. Yet most firms have carved up their highly specialized, professional experts into narrowly defined practice areas, and collaborating across these silos is often messy, risky, and expensive.

Decisions equal success - nothing happens until one is made. Businesses make millions of decisions every day. But once in a great while a leader makes a truly game-changing decision that shifts not only the strategy of a single company but how everyone does business. These big decisions are counterintuitive - they go against the conventional wisdom. In hindsight, taking a different direction may seem easy, but these bet-the-company moves involve drama, doubt, and high tension.

It is a practical leadership handbook full of real-life stories, insights and tips based on the authors’ many years of experience in senior leadership roles. A key insight is the need for leaders to recognise that one size does not fit all in the way they lead their organisation and interact with their people. Leaders need to be adaptive to the context and the person.

The greatest threat we face is not robots replacing us, but our reluctance to reinvent ourselves. We live in an age of wonder: cars that drive themselves, devices that anticipate our needs, and robots capable of everything from advanced manufacturing to complex surgery. Automation, algorithms, and AI will transform every facet of daily life, but are we prepared for what that means for the future of work, leadership, and creativity?

Hello friends, I'm Debbie Neal, the host of Level Up. I GUARANTEE you will walk away from this show with a burning fire in your heart to level up. From my experience as a keynote speaker, coach, mentor and leader known for my passion and energy, you will learn valuable skills, tips, and strategies to make mindset shifts so that you can become the top 1%. My passion is to continue to develop myself and others to become our very best! I started this podcast to share all I have learned, applied and continue to learn everyday. I believe in my gut that when we grow in all aspects of our life, we ...

The GLF Podcast brings you insightful conversations with leaders in the legal business field, discussing practical ideas that will help you grow your law firm, expand your reach, generate more revenue, and make your law firm more valuable.

The Uncensored CMO was created to explore the good, the bad and quite frankly downright ugly truth about marketing theory & practice.

Why are the best leaders the ones who are most adept at following? What should we expect of those who have the privilege of leading? And what may leaders expect of those who follow them? Drawing upon a military career spanning more than four decades, General Martin Dempsey, former Chairman of the Joint Chiefs of Staff, examines the limits of loyalty, the necessity of sensible skepticism, and the value of responsible rebelliousness, and explains why we actually should sweat the small stuff.

What's Your Plan? provides a step-by-step guide to proactively planning a successful business model, implementing practical tools to take your business to the next level, and avoiding pitfalls along the way. You will learn from real clients and receive no-nonsense, hands-on advice to help you develop a profitable, successful, and resilient business to support your life and your dreams.

Regardless of industry, most major companies are becoming technology companies. The successful management of information has become so critical to a company’s goals, that in many ways, now is the age of the CIO.

Extensively updated, the second edition of Fundamentals of Enterprise Risk Management examines the latest technologies, such as Riskonnect and High Tech Electronic Platform (HTEP), and helps listeners recognize both internal and external exposures, understand crucial concepts such as risk mapping and risk identification, and align risk opportunities with their organizations' business models.

An expert on the psychology of decision making at Berkeley’s Haas School of Business helps readers calibrate their confidence, arguing that some confidence is good, but overconfidence can hinder growth. A surge of confidence can feel fantastic—offering a rush of energy, even a dazzling...