Showing results by publisher "Phoenix Books" in Business & Careers

Master negotiator and New York Times bestselling author of You Can Negotiate Anything Herb Cohen says, "Negotiation is the game of life." With his signature humor and self-deprecating style, Cohen explains how to learn powerful yet subtle negotiating ploys to help in business, career, and even family relationships. With his extensive international negotiating experience and unique presentation style, Herb offers this essential guide to the art and practice of negotiation in the 21st century.

When a woman acts assertively, makes demands, and struggles for what she wants, she is labeled a bitch. The secret is to know when and how to turn on (or turn off) that "bitch switch." Locating your switch prevents you from being exploited or being saddled with a label that is hard to shake. Omarosa wants women to not just find their inner bitch but learn to control it. Whether you're striving to reach your career goals or struggling to maintain a personal relationship, this manual on the use and control of your bitch switch provides intelligent strategies for success.

The quality movement prompted many companies to question their entire way of operating. To understand and profit from the concept of Total Quality Management, companies must pay particular attention to the first word in the phrase: total. The spectacular rewards enjoyed by top companies like 3M, FedEx, and Ben & Jerry's were earned through a total commitment to achieving superior quality and customer satisfaction across all company functions and processes. This management model is customer-driven and focuses on systems thinking.

Chicken Soup for the Soul partners with top doctors to give you the information you need to survive—and the positive inspiration to thrive—while tackling the challenges of a stressful life. This recording focused on managing stress offers inspirational stories followed by positive, practical advice on ways to slow down and enjoy life. It provides uplifting motivation to address the number-one lifestyle and health issue today: stress.

The challenges of today and tomorrow demand new ways of leading organizations, building collaborations, and creating communities. Since its premiere issue, the award-winning journal Leader to Leader—published by The Drucker Foundation—has presented the best thinking from leaders for leaders. This recording collects some of the best contributions to the journal from the likes of management pioneer Peter F. Drucker, Southwest Airlines leader Herb Kelleher, and Pulitzer Prize-winning author Doris Kearns Goodwin.

Here are fast and proven methods to recognize and correct the nearly two dozen common mistakes that can stand in the way of a successful management career. Discover the "hidden" blunders you may be unknowingly making—and correct them with this sure-fire program that helps you recognize even the hardest-to-acknowledge misstep and discover everything you'll need to excel as a manager. 

Today's modern, competitive business environment demands that executives conduct business operations more effectively and compassionately. Turning to the ancient wisdom of China provides insight for professionals who want to stay on the cutting edge. This program guides executives with fundamental teachings on the topics of leadership, strategy, selling, personnel, and ethics from the writings of Confucius, Chuang Tzu, Lao Tzu, and others to present a practical vision for those who strive to maintain formidable status in the ever-changing business world.