In this compelling episode of Voices of Experience, host Amber Washington, speaks with Advisor Carlos Brito, a Sergeant with the Hillsborough County Sheriff’s Office, as he shares his real-life trauma story after being struck by a car while on duty.

Carlos opens up about the moment that changed everything, the challenges of recovery, and how this experience shaped his outlook on life, service, and resilience. His story is a powerful reminder of the risks first responders face, and the strength it takes to heal, both physically and mentally.

Head to our website to learn more about the PFAC: https://www.tgh.org/patients-visitors/patient-and-family-advisory-council-pfac

Share your TGH Patient Experience story:
https://www.tgh.org/patients-visitors/recognition-compliments-and-stories

Follow on social media @voicesofexperiencepfac

In honor of Lipedema Awareness Month, this episode of Voices of Experience features advocate and patient Julie Quinn, who shares her personal journey living with lipedema—a misunderstood and often misdiagnosed condition.

Julie opens up about the emotional and physical challenges she faced before finally receiving the diagnosis, and how that moment of clarity empowered her to become an advocate for others. This episodes explores the key differences between lipedema and lymphedema, common signs and symptoms, and the importance of provider awareness and compassionate care.

Head to our website to learn more about the PFAC: https://www.tgh.org/patients-visitors/patient-and-family-advisory-council-pfac

Share your TGH Patient Experience story:
https://www.tgh.org/patients-visitors/recognition-compliments-and-stories

Follow on social media @voicesofexperiencepfac

In this special recap episode of Voices of Experience, guest host Vincent A. Lanci returns to reflect on the first half of Season 2, offering key takeaways and personal insights from Episodes 1 through 5. From the power of storytelling to the impact of high-quality, compassionate care, this conversation revisits the voices and moments that have shaped this season so far.

Catch up on the episodes featured in this recap:

🔹 Life as Kidney Transplant Donors with Michael and Debbie Lundberg
In honor of National Donate Life Month, advisors Michael and Debbie share their moving story as living kidney donors.

🔹 The Impact of Quality and High Reliability in Healthcare with Dr. Peggy Duggan and Dr. Laura Haubner
Tampa General Hospital leaders discuss how a commitment to safety and reliability drives better outcomes.

🔹 Navigating Life as NICU and Twin Parents with Justin and Kim Park
A heartfelt look at parenting through the NICU and beyond, with twin parents Justin and Kim Park.

🔹 Compassion in Healthcare with Tiffany Brown and Megan Lenahan
Inspired by Compassionomics, this episode explores how empathy and human connection improve care.

🔹 The Importance of Primary Care and How It Saved My Life with Kyle Pukylo
PFAC advisor Kyle Pukylo shares how a primary care visit led to a life-saving diagnosis.

Whether you're joining mid-season or looking to reflect on past episodes, this recap highlights the stories, themes, and voices that continue to shape a more compassionate, patient-centered healthcare experience at Tampa General Hospital.

Head to our website to learn more about the PFAC: https://www.tgh.org/patients-visitors/patient-and-family-advisory-council-pfac

Share your TGH Patient Experience story:
https://www.tgh.org/patients-visitors/recognition-compliments-and-stories

Follow on social media @voicesofexperiencepfac

In this deeply personal episode of the Voices of Experience podcast, host Amber Washington sits down with Advisor Kyle Pukylo, a dedicated Patient and Family Advisory Council (PFAC) advisor at Tampa General Hospital, who shares how a routine primary care visit turned into a life-saving encounter.

What began as a standard appointment quickly escalated when his primary care provider urged him to go to the emergency department, leading to a life-altering diagnosis that might have otherwise gone undetected. Kyle’s story powerfully illustrates the critical role of primary care in early detection, prevention, and guiding patients toward the right care at the right time.

This episode is a heartfelt reminder that primary care is more than just routine, it’s a trusted relationship that can truly save lives.

Head to our website to learn more about the PFAC: https://www.tgh.org/patients-visitors/patient-and-family-advisory-council-pfac

Share your TGH Patient Experience story:
https://www.tgh.org/patients-visitors/recognition-compliments-and-stories

Follow on social media @voicesofexperiencepfac

In this powerful episode of Voices of Experience podcast, host Amber Washington sits down with leaders Tiffany Brown and Megan Lenahan from Tampa General Hospital to explore the topic of compassion in healthcare.

Inspired by the groundbreaking book Compassionomics by Dr. Stephen Trzeciak and Dr. Anthony Mazzarelli, this conversation explores how compassion is a critical component of delivering high-quality care. Tiffany and Megan share personal stories and insights from the TGH ambulatory setting, highlighting how small, intentional acts of compassion can lead to better patient outcomes, stronger teams, and a more meaningful healthcare experience for everyone involved.

Whether you’re a clinician, leader, or patient, this episode will leave you reflecting on how compassion can be a powerful driver of healing, connection, and resilience in healthcare.

Head to our website to learn more about the PFAC: https://www.tgh.org/patients-visitors/patient-and-family-advisory-council-pfac

Share your TGH Patient Experience story:
https://www.tgh.org/patients-visitors/recognition-compliments-and-stories

Follow on social media @voicesofexperiencepfac

In this heartfelt episode of the Voices of Experience podcast, host Amber Washington sits down with Justin and Kim Park, who share their powerful journey of navigating life as parents of a son who spent time in the Jennifer Leigh Muma Neonatal Intensive Care Unit (NICU) at Tampa General Hospital (TGH), followed by the joy of welcoming twin daughters. Their story is one of resilience, hope, and the unwavering support of the TGH NICU team.

From the initial uncertainty of their son's NICU stay to the life-changing moments of growing their family with twin daughters, Justin and Kim open up about the emotional highs and lows of being NICU and twin parents. Their experience sheds light on the importance of compassionate care, clear communication, and a supportive community for families facing similar challenges.

Whether you're a parent, caregiver, or healthcare advocate, this episode is a testament to the strength of family, the impact of dedicated healthcare professionals, and the power of sharing your story.

Head to our website to learn more about the PFAC: https://www.tgh.org/patients-visitors/patient-and-family-advisory-council-pfac

Share your TGH Patient Experience story:
https://www.tgh.org/patients-visitors/recognition-compliments-and-stories

Follow on social media @voicesofexperiencepfac

In this episode of Voices of Experience podcast, host Amber Washington sits down with Tampa General Hospital leaders Dr. Peggy Duggan, Chief Medical Officer and Chief Physician Executive, and Dr. Laura Haubner, Chief Quality Officer, to explore what it truly means to deliver quality and high reliability in healthcare.

They discuss how these principles are more than just operational goals; they are the foundation of Tampa General Hospital’s culture. By embedding quality and high reliability into every level of care, TGH is shaping a safer, more consistent, and compassionate patient experience. This episode highlights the power of strong leadership, clear systems, and a relentless commitment to doing what’s right for patients, every time.

Head to our website to learn more about the PFAC: https://www.tgh.org/patients-visitors/patient-and-family-advisory-council-pfac

Share your TGH Patient Experience story:
https://www.tgh.org/patients-visitors/recognition-compliments-and-stories

Follow on social media @voicesofexperiencepfac

In honor of National Donate Life Month, this powerful episode of Voices of Experience highlights the inspiring journey of Advisors Michael and Debbie Lundberg, living kidney donors who turned personal compassion into a life-saving gift.

Join host Amber Washington as she sits down with Advisors Michael and Debbie Lundberg to discuss what motivated them to donate, how the experience changed their lives, and why they continue to advocate for organ donation. From emotional highs to unexpected challenges, their story sheds light on the realities of being a living donor and the impact of giving the gift of life.

Tune in to celebrate hope, generosity, and the incredible power of saying yes to organ donation.

National Donate Life Month is observed each April to raise awareness about the importance of organ, eye, and tissue donation and transplantation. It's a time to encourage registration as a donor, honor both living and deceased donors, and celebrate the lifesaving gift of transplantation.

Head to our website to learn more about the PFAC: https://www.tgh.org/patients-visitors/patient-and-family-advisory-council-pfac

Share your TGH Patient Experience story:
https://www.tgh.org/patients-visitors/recognition-compliments-and-stories

Follow on social media @voicesofexperiencepfac