Episodes

  • Connecting the Frontline: Rethinking Workforce Communication with Victoria Dew

    Connecting the Frontline: Rethinking Workforce Communication with Victoria Dew
    Nov 4 2025
    In this episode of Transform Your Workplace, host Brandon Laws welcomes back Victoria Dew, founder and CEO of Dewpoint Communications, to unpack findings from her latest research report, Connecting the Frontline: Current Trends, Challenges, and Strategic Opportunities in Workforce Communication. Victoria shares what her team discovered after interviewing communication leaders across 18 industries — from manufacturing and healthcare to construction and education — about the urgent need to better connect with deskless and frontline workers. Together, Brandon and Victoria discuss how to bridge the gap between corporate and hourly employees, why 72% of frontline workers don't understand company strategy, and how leaders can close that gap through listening, technology, and culture change. You'll also hear insights on AI's role in communication, manager overload, the importance of in-person connection, and how organizations can transform frontline workers into powerful brand ambassadors. If you lead people, especially those on the frontlines, this conversation will help you reimagine how communication, connection, and culture can drive performance across your entire organization. Key Timestamps: [00:00] Introduction — Purpose of the show and Xenium's Custom HR solutions [01:00] Meet Victoria Dew — Founder and CEO of Dewpoint Communications [02:00] Inside the new report Connecting the Frontline and its goals [04:00] Why frontline workers are often "out of sight, out of mind" [05:00] The shifting meaning of work for frontline employees [07:00] Understanding the "Ferrari vs. horse and carriage" gap between workers [09:00] Why 72% of frontline employees don't understand company strategy [11:00] Creating context and meaning through internal communication [12:00] Supporting overburdened managers as key communication channels [14:00] Moving beyond one-way communication to real feedback loops [16:00] Listening circles, pulse checks, and two-way engagement [18:00] Bridging the tech divide for frontline communication [19:00] AI as a game changer for communication teams [22:00] Why face-to-face connection still matters [23:00] Empowering frontline workers as brand ambassadors [25:00] Shifting the digital divide from "too hard" to "must have" [27:00] Culture change and adoption challenges in communication tech [29:00] How data drives — but doesn't replace — emotional change [30:00] The evolving role of communication professionals in the AI era [31:00] Practical steps leaders can take to connect with the frontline [33:00] Where to find and download Victoria's full report A QUICK GLIMPSE INTO OUR PODCAST Podcast: Transform Your Workplace, sponsored by Xenium HR Host: Brandon Laws In Brandon's own words: "The Transform Your Workplace podcast is your go-to source for the latest workplace trends, big ideas, and time-tested methods straight from the mouths of industry experts and respected thought leaders." About Xenium HR Xenium HR is on a mission to transform workplaces by providing expert outsourced HR and payroll services for small and medium-sized businesses. With a people-first approach, Xenium helps organizations create thriving work environments where employees feel valued and supported. From navigating compliance to enhancing workplace culture, Xenium offers tailored solutions that empower growth and simplify HR. Discover how Xenium can transform your workplace: 👉 Learn more Connect with Brandon Laws: LinkedIn Instagram About Brandon Connect with Xenium HR: Website LinkedIn Facebook Twitter Instagram YouTube
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    34 mins
  • Be Yourself at Work with Claude Silver

    Be Yourself at Work with Claude Silver
    Oct 28 2025
    In this episode of Transform Your Workplace, host Brandon Laws sits down with Claude Silver, Chief Heart Officer at VaynerX and author of Be Yourself at Work: The Groundbreaking Power of Showing Up, Standing Out, and Leading from the Heart. Together, they unpack what it really means to lead with humanity in today’s workplace. Claude shares stories from her own journey—from leaving a two-decade advertising career to building one of the most human-centered cultures in business—and offers practical wisdom for leaders who want to foster authenticity, connection, and belonging on their teams. Listeners will come away inspired to lead with heart, embrace imperfection, and create workplaces where people can show up as their true selves. Key Timestamps [00:02:00] Claude’s bold career pivot and how she discovered her calling as Chief Heart Officer [00:04:30] The truth about workplace conformity and why authentic leadership is a competitive advantage [00:06:00] A pivotal moment at VaynerX that showed the power of inclusion and belonging [00:08:00] How leaders can help their people see their potential by moving ego to the back seat [00:11:00] The link between authenticity, trust, and happiness at work [00:13:00] The hidden cost when employees feel the need to “shrink” instead of being themselves [00:15:00] Claude’s concept of emotional optimism and how optimism, bravery, and efficiency fuel resilient teams [00:19:00] Practical tools to stop workplace anxiety and get grounded in the moment [00:24:00] The difference between fitting in and belonging—and how leaders can help people claim their space [00:27:00] Why humility is the foundation of effective leadership [00:30:00] How imperfection and vulnerability build real trust [00:33:00] Collective vulnerability as a cultural agreement for authenticity [00:36:00] The hardest part of heart-centered leadership and how Claude continues to grow in clarity [00:38:00] The biggest mindset shift in leadership—seeing through the lies we tell ourselves [00:40:00] Rediscovering emotional intelligence as a leadership superpower [00:41:00] The real ROI of bringing humanity into the workplace A QUICK GLIMPSE INTO OUR PODCAST Podcast: Transform Your Workplace, sponsored by Xenium HR Host: Brandon Laws In Brandon's own words: “The Transform Your Workplace podcast is your go-to source for the latest workplace trends, big ideas, and time-tested methods straight from the mouths of industry experts and respected thought-leaders.” About Xenium HR Xenium HR is on a mission to transform workplaces by providing expert outsourced HR and payroll services for small and medium-sized businesses. With a people-first approach, Xenium helps organizations create thriving work environments where employees feel valued and supported. From navigating compliance to enhancing workplace culture, Xenium offers tailored solutions that empower growth and simplify HR. Whether managing employee relations, payroll processing, or implementing impactful training programs, Xenium is the trusted partner businesses rely on to elevate their workplace experience. Discover how Xenium can transform your workplace: Learn more Connect with Brandon Laws: LinkedIn Instagram About Connect with Xenium HR: Website LinkedIn Facebook Twitter Instagram YouTube
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    44 mins
  • BONUS EPISODE: Nicole Blevins on How HR Can Support Internal HR

    BONUS EPISODE: Nicole Blevins on How HR Can Support Internal HR
    Oct 24 2025

    HR consultant Nicole Blevins discusses building effective partnerships between internal HR teams and external consultants. She emphasizes starting with clear role definitions, addressing concerns through curiosity rather than defensiveness, and positioning consultants as supportive extensions rather than threats. Success requires open communication, regular check-ins, and customizing support based on each team's unique needs.

    TAKEAWAYS

    • Start relationships with clear expectations by mapping roles and responsibilities to avoid conflicts over unmet assumptions
    • Address resistance through curiosity—ask questions to understand concerns rather than listing credentials defensively
    • Customize support based on team needs, whether handling administrative tasks to free up strategic work or providing strategic guidance to developing teams

    A QUICK GLIMPSE INTO OUR PODCAST

    Podcast: Transform Your Workplace, sponsored by Xenium HR

    Host: Brandon Laws

    In Brandon's own words: "The Transform Your Workplace podcast is your go-to source for the latest workplace trends, big ideas, and time-tested methods straight from the mouths of industry experts and respected thought-leaders.

    About Xenium HR

    Xenium HR is on a mission to transform workplaces by providing expert outsourced HR and payroll services for small and medium-sized businesses. With a people-first approach, Xenium helps organizations create thriving work environments where employees feel valued and supported. From navigating compliance to enhancing workplace culture, Xenium offers tailored solutions that empower growth and simplify HR. Whether managing employee relations, payroll processing, or implementing impactful training programs, Xenium is the trusted partner businesses rely on to elevate their workplace experience. Discover how Xenium can transform your workplace: Learn more [https://www.xeniumhr.com/]

    Connect with Brandon Laws:
    LinkedIn [https://www.linkedin.com/in/lawsbrandon]
    Instagram [https://www.instagram.com/lawsbrandon]
    About [https://xeniumhr.com/about-xenium/meet-the-team/brandon-laws]

    Connect with Xenium HR:
    Website [https://xeniumhr.com/]
    LinkedIn [https://www.linkedin.com/company/xenium-hr]
    Facebook [https://www.facebook.com/XeniumHR]
    Twitter [https://twitter.com/XeniumHR]
    Instagram [https://www.instagram.com/xeniumhr]
    YouTube [https://www.youtube.com/user/XeniumHR
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    16 mins
  • Wellness 2.0 - How to Build a Sustainable Workplace Culture with Danielle Dinkelman

    Wellness 2.0 - How to Build a Sustainable Workplace Culture with Danielle Dinkelman
    Oct 21 2025

    Danielle Dinkelman shares her journey into corporate wellness, shaped by personal injury and witnessing her husband's burnout. She emphasizes that effective wellness programs require shared responsibility between employers and employees, focusing on five key areas: rest, fuel, play, connection, and purpose. Success depends on authentic leadership commitment rather than incentive-driven programs.

    TAKEAWAYS

    • Rest is productive, not a distraction — leaders must recognize that sustainable performance requires intentional recovery time.
    • High-impact wellness coaching achieves 20-40% utilization — far exceeding traditional programs when integrated authentically into company culture.
    • Burnout prevention requires policy alignment — review employee handbooks through the lens of rest, fuel, play, connection, and purpose.

    A QUICK GLIMPSE INTO OUR PODCAST

    Podcast: Transform Your Workplace, sponsored by Xenium HR

    Host: Brandon Laws

    In Brandon's own words: "The Transform Your Workplace podcast is your go-to source for the latest workplace trends, big ideas, and time-tested methods straight from the mouths of industry experts and respected thought-leaders.

    About Xenium HR

    Xenium HR is on a mission to transform workplaces by providing expert outsourced HR and payroll services for small and medium-sized businesses. With a people-first approach, Xenium helps organizations create thriving work environments where employees feel valued and supported. From navigating compliance to enhancing workplace culture, Xenium offers tailored solutions that empower growth and simplify HR. Whether managing employee relations, payroll processing, or implementing impactful training programs, Xenium is the trusted partner businesses rely on to elevate their workplace experience. Discover how Xenium can transform your workplace: Learn more [https://www.xeniumhr.com/]

    Connect with Brandon Laws:
    LinkedIn [https://www.linkedin.com/in/lawsbrandon]
    Instagram [https://www.instagram.com/lawsbrandon]
    About [https://xeniumhr.com/about-xenium/meet-the-team/brandon-laws]

    Connect with Xenium HR:
    Website [https://xeniumhr.com/]
    LinkedIn [https://www.linkedin.com/company/xenium-hr]
    Facebook [https://www.facebook.com/XeniumHR]
    Twitter [https://twitter.com/XeniumHR]
    Instagram [https://www.instagram.com/xeniumhr]
    YouTube [https://www.youtube.com/user/XeniumHR
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    38 mins
  • The Importance of Embodied Safety at Work with Josh Durham

    The Importance of Embodied Safety at Work with Josh Durham
    Oct 16 2025
    Construction veteran and certified polyvagal professional Josh Durham returns to explore "embodied safety" — a whole-person approach that connects physical, psychological, and physiological safety. He and host Brandon Laws discuss why practices beat policies, how simple sensory cues (calm voice, clear signage, clean spaces, brief breathing drills) help teams operate in a focused "play zone," and practical steps leaders can use to build respectful worksites that improve retention, decision-making, and outcomes. Key Timestamps 00:00 — Welcome & sponsor; why embodied safety matters beyond "hard hats and harnesses." 02:20 — Defining embodied safety: physical, psychological, and physiological components. 03:50 — Industry context: advances in physical safety, rise of mental health focus, and the "leading-edge" physiological piece. 04:55 — A pivotal harassment incident: why leaders must assume unseen risks exist on every site. 06:40 — The "hidden staircase": universal human drivers—survive, belong, become. 08:10 — Leading individuals at scale: meeting core needs and empowering "ambassadors." 10:05 — Practices vs. policies: proactive habits that build trust, health, and productivity. 12:00 — Implementing respectful worksite programs (Green Dot/Rise Up), aligning physical safety, and physiological cues. 13:10 — Start with a real "why," expect resistance, recruit influential change ambassadors, iterate openly. 15:30 — Overcoming "HR fluff" perceptions; tying respectful work to productivity, quality, safety, profits, and retention. 17:10 — The change curve: guiding people from shock/denial to curiosity and commitment. 19:30 — Polyvagal basics: the vagus nerve as the body's safety signal network. 21:20 — From fight/flight/freeze to the "play zone": operating in an activated-but-safe state. 24:40 — Practical cues leaders can use: calm tone, visual grounding, clean/organized spaces, belonging at first contact. 26:10 — Breathing as the controllable lever of the autonomic nervous system; simple stretches and breath work. 30:10 — Retention, productivity, legal and injury risks when safety isn't embodied. 32:30 — Respect as default: people bring invisible burdens through the gate every day. 35:00 — First steps: clarify your "why," name bad habits, identify change ambassadors, and frame a simple plan. 36:30 — Resources and contact; closing. A QUICK GLIMPSE INTO OUR PODCAST Podcast: Transform Your Workplace, sponsored by Xenium HR Host: Brandon Laws In Brandon's own words: "The Transform Your Workplace podcast is your go-to source for the latest workplace trends, big ideas, and time-tested methods straight from the mouths of industry experts and respected thought-leaders. About Xenium HR Xenium HR is on a mission to transform workplaces by providing expert outsourced HR and payroll services for small and medium-sized businesses. With a people-first approach, Xenium helps organizations create thriving work environments where employees feel valued and supported. From navigating compliance to enhancing workplace culture, Xenium offers tailored solutions that empower growth and simplify HR. Whether managing employee relations, payroll processing, or implementing impactful training programs, Xenium is the trusted partner businesses rely on to elevate their workplace experience. Discover how Xenium can transform your workplace: Learn more [https://www.xeniumhr.com/] Connect with Brandon Laws: LinkedIn [https://www.linkedin.com/in/lawsbrandon] Instagram [https://www.instagram.com/lawsbrandon] About [https://xeniumhr.com/about-xenium/meet-the-team/brandon-laws] Connect with Xenium HR: Website [https://xeniumhr.com/] LinkedIn [https://www.linkedin.com/company/xenium-hr] Facebook [https://www.facebook.com/XeniumHR] Twitter [https://twitter.com/XeniumHR] Instagram [https://www.instagram.com/xeniumhr] YouTube [https://www.youtube.com/user/XeniumHR
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    38 mins
  • Leading with Heart under Pressure with Nir Megnazi

    Leading with Heart under Pressure with Nir Megnazi
    Oct 14 2025

    Leadership coach Nir Megnazi discusses leading calmly through uncertainty in this Transform Your Workplace podcast. He explains how overwhelming change causes leaders to freeze, micromanage, or become emotionally reactive. Megnazi emphasizes that effective leadership requires emotional awareness—identifying and naming feelings before acting on them. He argues leaders must shift from prioritizing results to enabling team success by understanding individual strengths and creating environments where people can reach their potential, ultimately achieving exponentially better outcomes.

    TAKEAWAYS

    • Emotional awareness precedes calm leadership: Leaders must identify and name their emotions in real-time to respond thoughtfully rather than react impulsively to triggers and stress.
    • Trust requires competence plus care: People choose to follow leaders who demonstrate professional expertise and genuine concern for their team members' wellbeing and growth.
    • Enable results, don't just demand them: A leader's job is growing teams that deliver outcomes by tapping into each person's unique strengths, not personally achieving every result.

    A QUICK GLIMPSE INTO OUR PODCAST

    Podcast: Transform Your Workplace, sponsored by Xenium HR
    Host: Brandon Laws

    In Brandon's own words:
    "The Transform Your Workplace podcast is your go-to source for the latest workplace trends, big ideas, and time-tested methods straight from the mouths of industry experts and respected thought-leaders."

    About Xenium HR
    Xenium HR is on a mission to transform workplaces by providing expert outsourced HR and payroll services for small and medium-sized businesses. With a people-first approach, Xenium helps organizations create thriving work environments where employees feel valued and supported. From navigating compliance to enhancing workplace culture, Xenium offers tailored solutions that empower growth and simplify HR.
    👉 Learn more

    Connect with Brandon Laws

    • LinkedIn

    • Instagram

    • About Brandon

    Connect with Xenium HR

    • Website

    • LinkedIn

    • Facebook

    • Twitter

    • Instagram

    • YouTube
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    39 mins
  • Fixing What's Broken at Work with Melissa Swift

    Fixing What's Broken at Work with Melissa Swift
    Oct 7 2025

    Melissa Swift discusses why modern work is dangerous, boring, and frustrating—comparing today's tech overload to the early industrial revolution. She advocates for human-centric workplace design, reducing work intensification, and treating employee feedback as valuable data rather than complaints.

    TAKEAWAYS

    • Work intensification is real: Employees are doing more tasks per hour with denser workloads, like carrying bricks instead of sponges
    • Technology waste is massive: 42-43% of time with workplace tech is wasted; half of employees want old systems back
    • Focus on retention over recruiting: HR spends 3x more effort on recruitment than developing current talent

    A QUICK GLIMPSE INTO OUR PODCAST

    Podcast: Transform Your Workplace, sponsored by Xenium HR
    Host: Brandon Laws

    In Brandon's own words:
    "The Transform Your Workplace podcast is your go-to source for the latest workplace trends, big ideas, and time-tested methods straight from the mouths of industry experts and respected thought-leaders."

    About Xenium HR
    Xenium HR is on a mission to transform workplaces by providing expert outsourced HR and payroll services for small and medium-sized businesses. With a people-first approach, Xenium helps organizations create thriving work environments where employees feel valued and supported. From navigating compliance to enhancing workplace culture, Xenium offers tailored solutions that empower growth and simplify HR.
    👉 Learn more

    Connect with Brandon Laws

    • LinkedIn

    • Instagram

    • About Brandon

    Connect with Xenium HR

    • Website

    • LinkedIn

    • Facebook

    • Twitter

    • Instagram

    • YouTube
    Show More Show Less
    36 mins
  • What Good Leaders Can Learn From Bad Bosses with Mita Mallick

    What Good Leaders Can Learn From Bad Bosses with Mita Mallick
    Sep 30 2025
    Brandon sits down with Mita Mallick, author of The Devil Emails at Midnight, to examine how well-intentioned managers slip into bad-boss behaviors and what leaders can do to course-correct. They discuss stress and personal crises as root causes, the outsized impact managers have on employee mental health, why one-on-ones are a retention tool, and how to prevent cultures of constant urgency. You'll also hear practical tips for avoiding micromanagement, honoring names, reducing meeting bloat, and inviting real coaching from your team. Key Timestamps 00:00 — Welcome, show purpose, and sponsor message 01:00 — Why "bad bosses" are made by circumstances, not born 03:00 — Three common triggers: market shocks, trickle-down behavior, personal "earthquakes" 06:30 — Managers' influence on employee mental health 07:50 — Time signals care: one-on-ones as a retention tool 11:30 — Freeing the calendar: canceling meetings, async options, delegating attendance 13:30 — Inclusion in practice: the importance of saying names correctly 16:00 — Spotting disengagement and checking in with care 18:10 — Addressing the "napper": direct conversations and recommitment 21:00 — Accountability for disengagement and leadership courage 22:15 — Escaping micromanagement: show what "done" looks like 25:10 — If everything is urgent, nothing is: reducing fire-drill culture 27:30 — The overly kind yet incompetent boss vs toxic positivity 30:30 — Gossip erodes trust and confidentiality 33:00 — Rethinking loyalty and stopping talent hoarding 35:00 — AI, time savings, and doubling down on human leadership 36:30 — Weekly reflection, reading the room, and asking for coaching 38:30 — Where to find Mita and her book A QUICK GLIMPSE INTO OUR PODCAST Podcast: Transform Your Workplace, sponsored by Xenium HR Host: Brandon Laws In Brandon's own words: "The Transform Your Workplace podcast is your go-to source for the latest workplace trends, big ideas, and time-tested methods straight from the mouths of industry experts and respected thought-leaders." About Xenium HR Xenium HR is on a mission to transform workplaces by providing expert outsourced HR and payroll services for small and medium-sized businesses. With a people-first approach, Xenium helps organizations create thriving work environments where employees feel valued and supported. From navigating compliance to enhancing workplace culture, Xenium offers tailored solutions that empower growth and simplify HR. Whether managing employee relations, payroll processing, or implementing impactful training programs, Xenium is the trusted partner businesses rely on to elevate their workplace experience. Discover how Xenium can transform your workplace: Learn more [https://www.xeniumhr.com/] Connect with Brandon Laws: LinkedIn [https://www.linkedin.com/in/lawsbrandon] Instagram [https://www.instagram.com/lawsbrandon] About [https://xeniumhr.com/about-xenium/meet-the-team/brandon-laws] Connect with Xenium HR: Website [https://xeniumhr.com/] LinkedIn [https://www.linkedin.com/company/xenium-hr] Facebook [https://www.facebook.com/XeniumHR] Twitter [https://twitter.com/XeniumHR] Instagram [https://www.instagram.com/xeniumhr] YouTube [https://www.youtube.com/user/XeniumHR
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    40 mins