Episodes

  • Episode 148 – Brand Purpose with guest Helen Jeremiah: How a well-defined purpose can guide decisions, inspire teams and build trust with consumers

    Episode 148 – Brand Purpose with guest Helen Jeremiah: How a well-defined purpose can guide decisions, inspire teams and build trust with consumers
    May 19 2025
    Episode #148. The technical skill in this episode is brand purpose, providing marketers with the clarity on why their brand exists internally and externally, motivation for the whole organisation to get behind and creating a north star to focus on - whether that's strategic or tactical choices or how to bring this to life. Joining Abby is her guest Helen Jeremiah, Global Vice President for Croda, a company that makes specialised ingredients for beauty, personal care, and home care products. Having previously worked at Boots and Walgreen’s Alliance Group, Helen is an experienced marketing leader who has worked across multiple disciplines including marketing, customer strategy, global marketing, global brand marketing, product development, insight and inclusivity. In this episode, Helen shares her definition of brand purpose and its significance beyond profit, authenticity, the importance of internal engagement, and agency partnerships to bring to life. Plus, her career highs and lows and advice for marketers of tomorrow. 00:00:00 Welcome and Introduction to Brand Purpose 00:03:03 Importance of Internal Engagement 00:04:48 Advice for Redefining Brand Purpose 00:07:08 Aligning Brand Purpose with Values 00:09:22 Multifaceted Nature of Brand Purpose 00:10:21 Stakeholder Engagement for Alignment 00:13:49 Measuring Brand Purpose Impact 00:16:43 Internal Perception of Brand Purpose 00:18:28 Helen’s Personal Drive for Purpose 00:23:43 Agency Collaboration for Fresh Perspectives 00:25:49 Career Highs and Lows 00:31:51 Advice for Future Marketers Host: Abigail Dixon FCIM/ICF | LinkedIn Guest: Helen Jeremiah | LinkedIn The Whole Marketer podcast is here to support and empower the people behind brands and businesses with the latest technical tools, soft and leadership skills and personal understanding for a fulfilling marketing career and life as a whole. For more info go to www.thewholemarketer.com
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    34 mins
  • Episode 147 – Social Proof with guest Michael Goldstein: Why brands and agencies need to build ideas outside the office walls

    Episode 147 – Social Proof with guest Michael Goldstein: Why brands and agencies need to build ideas outside the office walls
    Apr 28 2025
    Episode #147. Social Proof is the technical topic featured in this episode as we delve into the benefits of collaborating, trialling and testing with consumers and influencers in real-time and how to get started with social proof to help build communication ideas, propositions, campaigns and products. And the all-important internal buy-in and confidence for concepts and much more… Abby’s guest in this episode is Michael Goldstein, founder of Fragment, a comms strategy led agency that drives growth through helping brands capitalise on the chaos of modern marketing. Previously he was global head of communications strategy at DDB, and before that held leadership roles at Mccann, R/GA and The &Partnership. In this episode, Michael shares his definition of Social Proof, why marketers should build ideas out in the world and how to get started with testing. Plus examples of integrating social proof to shape creative campaigns and working with influencers. Plus his career highs and lows and advice for marketers of tomorrow. 00:00:00 Welcome and Introduction to Social Proof 00:02:58 Defining Social Proof 00:04:03 Traditional vs Collaborative Process 00:06:32 The Rapid Nature of Cultural Changes 00:08:07 Testing and Iteration in Marketing 00:09:40 Challenger Brands and Flexibility 00:10:26 Consumer Product Brands and Creators 00:12:18 Building a Feedback Loop 00:17:30 Using Social Proof in Agency Work 00:19:11 Case study: Repositioning a Brand 00:21:35 Cultural and Emotional Impact 00:24:16 Community-Built Brands 00:25:43 Embracing Chaos in Marketing 00:27:11 Career Highs and Lows 00:31:21 Advice for Future Marketers Host: Abigail (Abby) Dixon FCIM/ICF | LinkedIn Guest: Michael Goldstein | LinkedIn The Whole Marketer podcast is here to support and empower the people behind brands and businesses with the latest technical tools, soft and leadership skills and personal understanding for a fulfilling marketing career and life as a whole. For more info go to www.thewholemarketer.com
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    35 mins
  • Episode 146 – DEI with guest Ali Hanan: Why representation matters as a force for growth and force for good

    Episode 146 – DEI with guest Ali Hanan: Why representation matters as a force for growth and force for good
    Mar 31 2025
    Episode #146. Today’s episode discusses the necessity of DEI and how as marketers we have a responsibility to reflect and shape the world around us – particularly as research* shows younger generations trust brands more than governments for being ethical and competent. Abby’s guest is Ali Hanan, founder and CEO of Creative Equals, an award winning organisation driving the new ROI - Return on Inclusion - for people, businesses and the planet. Ali set up Creative Equals after finding she was one of the few women in creative leadership through most of her 20 year career and the company works with clients such as PepsiCo, Reckitt, Abi InBev, H&M Group, McDonald's, Mars, Wrigley and more for inclusion-first marketing strategy and creative. In this episode, Ali shares her definition of DEI, the business case for DEI (supported by stats & facts), 5Rs for positive impact of DEI, navigating backlash and confronting unconscious biases and stereotypes. Plus her career highs and lows and advice for marketers of tomorrow. *Edelman Trust Barometer surveyed over 32,000 respondents in 28 countries. 00:00:00 Welcome and Introduction Defining DEI 00:04:25 Marketing as a Force for Good 00:09:00 Representation in Advertising 00:11:44 Inclusive Insights 00:14:04 Navigating Backlash in Marketing 00:19:12 Co-creation with Communities 00:21:05 Understanding Personal Biases 00:24:36 Identifying Bias in Teams 00:27:23 Researching Campaign Ideas 00:28:49 Benefits of Inclusive Marketing 00:30:07 The Impact of Trust in Brands 00:33:37 Career Highs and Lows 00:35:15 Challenges Facing DEI Initiatives 00:39:26 Advice for Future Marketers Host: Abigail (Abby) Dixon FCIM/ICF | LinkedIn Guest: Ali Hanan | LinkedIn The Whole Marketer podcast is here to support and empower the people behind brands and businesses with the latest technical tools, soft and leadership skills and personal understanding for a fulfilling marketing career and life as a whole. For more info go to www.thewholemarketer.com
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    41 mins
  • Episode 145 – Marketing Culture with guest Abi Willstead: Specsavers' Marketing Excellence lead on a creating winning marketing culture

    Episode 145 – Marketing Culture with guest Abi Willstead: Specsavers' Marketing Excellence lead on a creating winning marketing culture
    Mar 17 2025
    Episode #145. Marketing Culture is the holistic topic discussed in this episode, the what, how and why your marketing function works day-to-day. Defining your marketing culture is the key to unlocking not only the fulfilment and motivation of your team but its thinking and work, which often includes your company values, behaviours, beliefs, routines and rituals, philosophy and approach, processes and ways of working, org structure and how your people bring this to life through their skills, behaviours and mindset. Joining Abby to discuss marketing culture is her guest Abi Willstead, Head of Brand and Marketing Excellence at Specsavers, where she focuses on helping strengthen the brand and empowering their global marketing team to thrive in their roles, supporting brilliant outcomes for customers and increasing the number of lives they can change through better sight and hearing. In this episode, Abi shares her definition of marketing culture, the 5Cs of Specsavers culture, empowering teams, creating space for innovation, and involving the entire team in defining and evolving the marketing culture Plus her career highs and lows and advice for marketers of tomorrow. 00:00:00 Welcome and Introduction to ‘Marketing Culture’ 00:03:44 Key Ingredients of Marketing Culture 00:06:59 Five Cs of Specsavers’ Culture 00:08:03 Importance of Psychological Safety 00:10:05 Embedding Values in Daily Work 00:16:11 Continuous Improvement and Learning 00:19:55 Core Skills Driving Specsavers’ Marketing Approach 00:24:21 Empowerment in Marketing Culture 00:24:57 Evolving Marketing Practices 00:27:51 Involving Teams in Change 00:30:13 Career Highs and Lows 00:35:47 Advice for Future Marketers Host: Abigail (Abby) Dixon FCIM/ICF | LinkedIn Guest: Abi Willstead | LinkedIn The Whole Marketer podcast is here to support and empower the people behind brands and businesses with the latest technical tools, soft and leadership skills and personal understanding for a fulfilling marketing career and life as a whole. For more info go to www.thewholemarketer.com
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    38 mins
  • Episode 144 – Growth Mindset with guest Charlotte Langley: Bloom & Wild’s CMO on embracing the unknown in your leadership style

    Episode 144 – Growth Mindset with guest Charlotte Langley: Bloom & Wild’s CMO on embracing the unknown in your leadership style
    Mar 3 2025
    Episode #144. The personal understanding topic explored in this episode is Growth Mindset - a belief system that people adopt where they believe that their qualities, skills, abilities and situation can change and grow, and through hard work, it’s possible for these to develop and improve. Discussing Growth Mindset with Abby is her guest Charlotte Langley, Chief Marketing Officer at Bloom & Wild. Having previously worked at L’Oreal, Charlotte joined Bloom & Wild at the start of 2020 to head up the evolution of Bloom & Wild's brand and communications, including the development of their ‘Care Wildly’ creative platform. In this episode, Charlotte shares her definition of Growth Mindset, pushing through fear, creating a network for support, how growth mindset impacts her leadership style, energy for growth mode and her tip when worries and anxiety creeps in. Plus her career highs and lows and advice for marketers of tomorrow. 00:00:00 Welcome and Introduction to ‘Growth Mindset’ 00:03:10 Embracing Fear and Asking for Help 00:05:06 Leadership and Growth Mindset 00:07:47 Navigating Change in Marketing 00:09:42 Building a Knowledge Bank and Networking 00:13:32 Adapting to Changes 00:18:44 Growth Mode 00:22:41 Confidence and Imposter Syndrome 00:25:40 Learning from Others 00:27:03 Reflecting on Personal Growth 00:30:13 Acknowledging Anxiety and Organising Thoughts 00:36:13 Career Highs and Lows 00:39:06 Advice for Future Marketers Host: Abigail (Abby) Dixon FCIM/ICF | LinkedIn Guest: Charlotte Langley | LinkedIn The Whole Marketer podcast is here to support and empower the people behind brands and businesses with the latest technical tools, soft and leadership skills and personal understanding for a fulfilling marketing career and life as a whole. For more info go to www.thewholemarketer.com
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    40 mins
  • Episode 143 – Building brands with soul with guest Siew Ting Foo: Top CMO’s insight on human-centric brand-building and leadership

    Episode 143 – Building brands with soul with guest Siew Ting Foo: Top CMO’s insight on human-centric brand-building and leadership
    Feb 17 2025
    Episode #143. Today’s topic is a technical and leadership skill exploring building and leading brands with soul, which doesn’t just arise from the company strategy or tactical execution but from the passion, love, and responsibility of the leaders and people in the business.  Abby’s guest who is passionate about this topic and author of ‘Building Brands With Soul’ is Siew Ting Foo. An impactful and influential marketing leader, Siew Ting is named consecutively, six times as Asia's most purposeful and influential CMO, and named Asia and China's top woman leader, having worked on brands including Unilever, Mars, Diageo, Fonterra and most recently, HP. In this episode, Siew Ting shares her definition and characteristics of brands with soul and why it’s important, the five pillars, human-centric leadership, global brands to local markets and how she connects to her team through ‘Friday emails’. Plus Siew Ting’s career highs and lows and advice for marketers of tomorrow. 00:00:00 Welcome and introduction to ‘building brands with soul’ 00:03:45 The Five Pillars of Brands with Soul 00:05:13 Writing the Book for future leaders 00:06:29 Why is Human Centricity important 00:09:15 Siew Ting’s Personal Discovery and Purpose 00:11:00 First 100 Days Framework 00:15:21 How to Create Global Brands with Local Soul 00:19:49 Building Internal Belief 00:22:27 Authentic Leadership through Friday Emails 00:25:51 Personal Career Highs and Lows 00:27:36 Advice for Future Marketers Host: Abigail (Abby) Dixon FCIM/ICF | LinkedIn Guest: Siew Ting Foo | LinkedIn The Whole Marketer podcast is here to support and empower the people behind brands and businesses with the latest technical tools, soft and leadership skills and personal understanding for a fulfilling marketing career and life as a whole. For more info go to www.thewholemarketer.com
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    29 mins
  • Episode 142 – Connecting with your Consumers with guest Toby Horry: Insights from TUI's Global Brand and Content Director on understanding today’s consumer

    Episode 142 – Connecting with your Consumers with guest Toby Horry: Insights from TUI's Global Brand and Content Director on understanding today’s consumer
    Feb 3 2025
    Episode #142. Connecting with your Consumer is the focus of today’s episode, an evolving technical and soft/human skill for marketers to develop as our human understanding continues to deepen and evolve through societal and technological advancements. Abby’s guest to discuss is Toby Horry, Global Brand and Content Director at Tui, responsible to Tui’s re-brand and the recently much talked about first Tui Christmas ad. Prior to Tui, Toby worked at Tesco's as Digital Marketing Director, part of the Brand Turnaround team, tasked with rebuilding trust in the Tesco brand and in the agency world as planner for AMV BBDO and MD of Dare. In this episode, Toby shares his definition of what it means to connect with your consumer, the challenges of mass targeting, skills and behaviours marketers need to connect with audiences, marketing to global audiences, and lots of examples of connecting from brands such as Tui, Nicorette, Tesco and Fiat. Plus Toby’s career highs and lows and advice for marketers. 00:00:00 Welcome and Introduction to ‘Connecting with consumers’ 00:02:23 The Importance of Understanding Customers 00:03:40 Changes in Marketing Communication 00:05:56 Consumer Expectations 00:07:25 Skills Marketers Need in Order to Connect 00:09:59 Insights from Nicorette Campaign 00:11:46 The Role of Concise Marketing Briefs 00:14:09 Global Marketing Considerations 00:20:03 Customer-Centric Ideas 00:23:23 Insights from TUI 00:27:32 Creativity and Agility 00:29:10 Toby’s Career Highs and Lows 00:31:29 Advice for Future Marketers Host: Abigail (Abby) Dixon FCIM/ICF | LinkedIn Guest: Toby Horry | LinkedIn The Whole Marketer podcast is here to support and empower the people behind brands and businesses with the latest technical tools, soft and leadership skills and personal understanding for a fulfilling marketing career and life as a whole. For more info go to www.thewholemarketer.com
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    33 mins
  • Episode 141 - Owning your Marketing Career with guest David Brewerton: How to find your ideal role with tips from Monzo’s Marketing Director

    Episode 141 - Owning your Marketing Career with guest David Brewerton: How to find your ideal role with tips from Monzo’s Marketing Director
    Jan 20 2025
    Episode #141. Today’s personal understanding topic is about owning your marketing career so that it is fulfilling to you, and the steps you can take to be proactive and intentional to move towards your ideal role. Abby’s guest to discuss this is David Brewerton, Growth Marketing Director of Monzo. Initially starting his marketing career in digital marketing, David broadened his marketing roles to have more strategic impact and has worked with brands such as Tesco Mobile, Metro Bank and now Monzo. In this episode, David shares his definition of owning your marketing career, perception as reality, the art of giving and receiving feedback, his story of finding an ideal role after redundancy and the value of building your profile and making connections. Plus David’s career highs and lows and advice for marketers of tomorrow. 00:00:00 Welcome and Introduction to ‘Owning your Career’ 00:02:12 Defining Career Ownership 00:03:55 Perception as Reality 00:06:11 Why Personal Branding is Valuable 00:08:52 The Importance of Authenticity 00:14:27 Feedback as a Tool for Growth 00:17:52 David's Approach to Securing a New Role Following Redundancy 00:22:35 Building a Profile Online 00:27:24 Proactive Career Ownership 00:37:13 Mapping Career Goals and Vision 00:39:15 Finding Your Tribe 00:41:27 Learning from Experience 00:41:40 Advice for Marketers of Tomorrow Host: Abigail (Abby) Dixon FCIM/ICF | LinkedIn Guest: David Brewerton | LinkedIn The Whole Marketer podcast is here to support and empower the people behind brands and businesses with the latest technical tools, soft and leadership skills and personal understanding for a fulfilling marketing career and life as a whole. For more info go to www.thewholemarketer.com
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    44 mins