• Why AI Falls Short on Strategy and What Marketers Miss About Customer Journeys
    Jul 4 2025

    In this episode of the Marketing Automation Moment Podcast, Hannah and Mike tackle the limits of AI in marketing strategy, reacting to a recent MarTech article that questions whether AI can truly plan campaigns.

    They debate Adobe’s position in the marketing automation space and discuss the rise of AI-generated creatives.

    Also in the episode, they break down why simplified customer journeys don’t work in B2B, and share a smart tip for improving your data quality over the quieter summer months.

    About Napier

    Napier is a PR-lead, full service marketing agency that specialises in the B2B technology sector. We work closely with our clients to build campaigns, focusing on achieving results that have a significant positive impact on their businesses and which, above all, ensure maximum return on their investment.

    About Mike Maynard

    Mike is the Managing Director/CEO of Napier, a PR and marketing agency for B2B technology companies. A self-confessed geek who loves talking about technology, he believes that combining the measurement, accountability and innovation that he learnt as an engineer with a passion for communicating ensures Napier delivers great campaigns and tangible return on investment.

    About Hannah Wehrly

    Hannah is the Head of Business Development and Marketing at Napier and leads on pitching, proposal writing, lead nurturing, email marketing, social media and content creation. Hannah joined the Napier team back in 2017 as a Marketing Specialist after completing her degree in Marketing and Communications, and her role focuses on developing new relationships with potential clients.

    Time Stamps

    00:00:00 - Introduction to The Marketing Automation Moment Podcast 00:01:01 - AI and Marketing Strategy 00:02:12 - The Reality of AI in Marketing 00:03:28 - Adobe's Digital Experience Update 00:05:31 - Dynamic Image Generation 00:07:44 - Customer Journeys vs. Funnels 00:09:52 – Data Quality Improvement Tips 00:11:36 – Conclusion and Final Thoughts

    Follow Mike and Hannah:

    Mike Maynard on LinkedIn: https://www.linkedin.com/in/mikemaynard/

    Hannah Wehrly on LinkedIn: https://www.linkedin.com/in/hannah-wehrly-b0706a107/

    Napier website: https://www.napierb2b.com/

    Napier LinkedIn: https://www.linkedin.com/company/napier-partnership-limited/

    If you enjoyed this episode, be sure to subscribe to our podcast for more discussions about the latest in Marketing Automation and connect with us on social media to stay updated on upcoming episodes. We’d also appreciate it if you could leave us a review on your favourite podcast platform.

    Want more? Check out Napier’s other podcast – Marketing B2B Technology: https://podcasts.apple.com/gb/podcast/marketing-b2b-technology/id1485417724

    Show More Show Less
    12 mins
  • Salesforce Summer Updates, Partner Tools and AI Workarounds
    Jun 9 2025

    In this episode of the Marketing Automation Moment Podcast, Hannah and Mike explore the latest trends in partner marketing automation platforms, featuring insights from Forrester’s recent report. They also break down Salesforce’s Summer ’25 release and what it means for marketers.

    The conversation continues with Microsoft’s new email marketing restrictions, DotDigital’s surprising rise in email volume, and growing SMS engagement across global markets. Plus, they share a clever way to integrate AI, even if your platform doesn’t support it.

    About Napier

    Napier is a PR-lead, full service marketing agency that specialises in the B2B technology sector. We work closely with our clients to build campaigns, focusing on achieving results that have a significant positive impact on their businesses and which, above all, ensure maximum return on their investment.

    About Mike Maynard

    Mike is the Managing Director/CEO of Napier, a PR and marketing agency for B2B technology companies. A self-confessed geek who loves talking about technology, he believes that combining the measurement, accountability and innovation that he learnt as an engineer with a passion for communicating ensures Napier delivers great campaigns and tangible return on investment.

    About Hannah Wehrly

    Hannah is the Head of Business Development and Marketing at Napier and leads on pitching, proposal writing, lead nurturing, email marketing, social media and content creation. Hannah joined the Napier team back in 2017 as a Marketing Specialist after completing her degree in Marketing and Communications, and her role focuses on developing new relationships with potential clients.

    Time Stamps

    00:00:00 - Introduction to The Marketing Automation Moment Podcast

    00:00:21 - Partner Marketing Automation Platforms

    00:03:11 - Salesforce Summer 25 Release

    00:05:37 - Email Marketing Restrictions by Microsoft

    00:09:38 - DotDigital Email Marketing Report

    00:10:53 - SMS Engagement Trends

    00:12:46 – Insightful Tip of the Week: Integrating AI

    00:14:45 – Conclusion and Final Thoughts

    Follow Mike and Hannah:

    Mike Maynard on LinkedIn: https://www.linkedin.com/in/mikemaynard/

    Hannah Wehrly on LinkedIn: https://www.linkedin.com/in/hannah-wehrly-b0706a107/

    Napier website: https://www.napierb2b.com/

    Napier LinkedIn: https://www.linkedin.com/company/napier-partnership-limited/

    If you enjoyed this episode, be sure to subscribe to our podcast for more discussions about the latest in Marketing Automation and connect with us on social media to stay updated on upcoming episodes. We’d also appreciate it if you could leave us a review on your favourite podcast platform.

    Want more? Check out Napier’s other podcast – Marketing B2B Technology: https://podcasts.apple.com/gb/podcast/marketing-b2b-technology/id1485417724

    Show More Show Less
    15 mins
  • Navigating the Evolving Landscape of Marketing Automation Tools
    May 13 2025

    In this episode of the Marketing Automation Moment podcast, Hannah and Mike discuss exciting developments in the marketing automation space, including ActiveCampaign's partnership with Wix, and HubSpot's acquisition of Dashworks, an AI company that enhances internal document search capabilities. The conversation further explores HubSpot's commitment to user training, emphasising the importance of structured training sessions for different skill levels to improve user engagement and retention.

    About Napier

    Napier is a PR-lead, full service marketing agency that specialises in the B2B technology sector. We work closely with our clients to build campaigns, focusing on achieving results that have a significant positive impact on their businesses and which, above all, ensure maximum return on their investment.

    About Mike Maynard

    Mike is the Managing Director/CEO of Napier, a PR and marketing agency for B2B technology companies. A self-confessed geek who loves talking about technology, he believes that combining the measurement, accountability and innovation that he learnt as an engineer with a passion for communicating ensures Napier delivers great campaigns and tangible return on investment.

    About Hannah Wehrly

    Hannah is the Head of Business Development and Marketing at Napier and leads on pitching, proposal writing, lead nurturing, email marketing, social media and content creation. Hannah joined the Napier team back in 2017 as a Marketing Specialist after completing her degree in Marketing and Communications, and her role focuses on developing new relationships with potential clients.

    Time Stamps

    00:00:00 - Introduction to The Marketing Automation Moment Podcast

    00:00:54 - ActiveCampaign and Wix Partnership

    00:02:57 - HubSpot Acquires Dashworks

    00:04:49 - The Need for AI in Marketing Automation

    00:07:13 - Importance of Ongoing Training in Marketing Platforms

    00:10:06 - HubSpot's Inbound Conference

    00:11:44 - Spring Cleaning Your Marketing Automation Platform

    00:15:00 – Conclusion and Final Thoughts

    Follow Mike and Hannah:

    Mike Maynard on LinkedIn: https://www.linkedin.com/in/mikemaynard/

    Hannah Wehrly on LinkedIn: https://www.linkedin.com/in/hannah-wehrly-b0706a107/

    Napier website: https://www.napierb2b.com/

    Napier LinkedIn: https://www.linkedin.com/company/napier-partnership-limited/

    If you enjoyed this episode, be sure to subscribe to our podcast for more discussions about the latest in Marketing Automation and connect with us on social media to stay updated on upcoming episodes. We’d also appreciate it if you could leave us a review on your favourite podcast platform.

    Want more? Check out Napier’s other podcast – Marketing B2B Technology: https://podcasts.apple.com/gb/podcast/marketing-b2b-technology/id1485417724

    Show More Show Less
    16 mins
  • Challenging Attribution, Repurposing Content, and Elevating Email
    Apr 15 2025

    This episode dives into the challenges of attribution in marketing, the benefits of content repurposing, and what’s new in Salesforce’s spring AI updates. Mike and Hannah also cover Marketo’s improved email designer and share a quick tip on boosting engagement with more creative CTAs.

    About Napier

    Napier is a PR-lead, full service marketing agency that specialises in the B2B technology sector. We work closely with our clients to build campaigns, focusing on achieving results that have a significant positive impact on their businesses and which, above all, ensure maximum return on their investment.

    About Mike Maynard

    Mike is the Managing Director/CEO of Napier, a PR and marketing agency for B2B technology companies. A self-confessed geek who loves talking about technology, he believes that combining the measurement, accountability and innovation that he learnt as an engineer with a passion for communicating ensures Napier delivers great campaigns and tangible return on investment.

    About Hannah Wehrly

    Hannah is the Head of Business Development and Marketing at Napier and leads on pitching, proposal writing, lead nurturing, email marketing, social media and content creation. Hannah joined the Napier team back in 2017 as a Marketing Specialist after completing her degree in Marketing and Communications, and her role focuses on developing new relationships with potential clients.

    Time Stamps

    [00:00:00] - Introduction [00:00:42] - Attribution vs. Incrementality [00:02:40] - Repurposing Content [00:05:02] - Salesforce's AI Agents [00:07:45] - Marketo's Email Designer Updates [00:10:41] – The Insightful Tip of the Week and Call to Actions in Marketing [00:12:36] - Conclusion and Key Takeaways

    Follow Mike and Hannah:

    Mike Maynard on LinkedIn: https://www.linkedin.com/in/mikemaynard/

    Hannah Wehrly on LinkedIn: https://www.linkedin.com/in/hannah-wehrly-b0706a107/

    Napier website: https://www.napierb2b.com/

    Napier LinkedIn: https://www.linkedin.com/company/napier-partnership-limited/

    If you enjoyed this episode, be sure to subscribe to our podcast for more discussions about the latest in Marketing Automation and connect with us on social media to stay updated on upcoming episodes. We'd also appreciate it if you could leave us a review on your favourite podcast platform.

    Want more? Check out Napier’s other podcast – Marketing B2B Technology: https://podcasts.apple.com/gb/podcast/marketing-b2b-technology/id1485417724

    Show More Show Less
    13 mins
  • Re-Evaluating Marketing Automation: Are You Using Your Platform to Its Full Potential?
    Mar 26 2025

    In this episode of Marketing Automation Moment, hosts Hannah Wehrly and Mike Maynard discuss why so many companies are reconsidering their marketing automation platforms and whether they’re truly using them to their full potential. They explore the rise of AI driven sales tools, market growth trends, and how businesses can get more from their existing platforms. Plus, in the Insightful Tip of the Week, they tackle when it’s the right time to change your MarTech stack.

    About Napier

    Napier is a PR-lead, full service marketing agency that specialises in the B2B technology sector. We work closely with our clients to build campaigns, focusing on achieving results that have a significant positive impact on their businesses and which, above all, ensure maximum return on their investment.

    About Mike Maynard

    Mike is the Managing Director/CEO of Napier, a PR and marketing agency for B2B technology companies. A self-confessed geek who loves talking about technology, he believes that combining the measurement, accountability and innovation that he learnt as an engineer with a passion for communicating ensures Napier delivers great campaigns and tangible return on investment.

    About Hannah Wehrly

    Hannah is the Head of Business Development and Marketing at Napier and leads on pitching, proposal writing, lead nurturing, email marketing, social media and content creation. Hannah joined the Napier team back in 2017 as a Marketing Specialist after completing her degree in Marketing and Communications, and her role focuses on developing new relationships with potential clients.

    Time Stamps

    [00:00:00] - Introduction [00:01:12] - Acton’s eBook Insights and re-evaluating Marketing Automation Strategies [00:02:25] - Understanding Platform Capabilities [00:05:54] - Underutilisation of Marketing Automation Features [00:08:08] - Market Growth and AI Influence [00:11:49] - Salesforce’s Shift in Strategy [00:13:22] - When to Change Your MarTech Stack [00:16:29] - Conclusion and Key Takeaways

    Follow Mike and Hannah:

    Mike Maynard on LinkedIn: https://www.linkedin.com/in/mikemaynard/

    Hannah Wehrly on LinkedIn: https://www.linkedin.com/in/hannah-wehrly-b0706a107/

    Napier website: https://www.napierb2b.com/

    Napier LinkedIn: https://www.linkedin.com/company/napier-partnership-limited/

    Show More Show Less
    17 mins
  • Navigating the Marketing Automation Landscape: HubSpot's Cashflow Acquisition and SEMrush's Strategic Moves
    Nov 4 2024

    In this episode of the Marketing Automation Moment podcast, hosts Hannah Wehrly and Mike Maynard dive into recent developments in marketing automation. They begin by discussing HubSpot's acquisition of Cashflow, and how this move supports HubSpot’s strategy to serve small and medium-sized businesses through their Commerce Hub. The episode also covers takeaways from Acton’s holiday webinar, emphasizing key email deliverability practices like volume control and segmentation that apply year-round.

    About Napier

    Napier is a PR-lead, full service marketing agency that specialises in the B2B technology sector. We work closely with our clients to build campaigns, focusing on achieving results that have a significant positive impact on their businesses and which, above all, ensure maximum return on their investment.

    About Mike Maynard

    Mike is the Managing Director/CEO of Napier, a PR and marketing agency for B2B technology companies. A self-confessed geek who loves talking about technology, he believes that combining the measurement, accountability and innovation that he learnt as an engineer with a passion for communicating ensures Napier delivers great campaigns and tangible return on investment.

    About Hannah Wehrly

    Hannah is the Head of Business Development and Marketing at Napier and leads on pitching, proposal writing, lead nurturing, email marketing, social media and content creation. Hannah joined the Napier team back in 2017 as a Marketing Specialist after completing her degree in Marketing and Communications, and her role focuses on developing new relationships with potential clients.

    Time Stamps

    00:00:00 - Introduction 00:01:02 - HubSpot Acquires Cashflow: Implications for SMEs 00:03:49 - SEMrush Acquires Third Door Media: A New Era for Publications 00:07:39 - Acton's Holiday Season Webinar Insights 00:12:41 - Tips for Effective Marketing Automation Demos 00:15:33 - Conclusion and Wrap-Up

    Follow Mike and Hannah:

    Mike Maynard on LinkedIn: https://www.linkedin.com/in/mikemaynard/

    Hannah Wehrly on LinkedIn: https://www.linkedin.com/in/hannah-wehrly-b0706a107/

    Napier website: https://www.napierb2b.com/

    Napier LinkedIn: https://www.linkedin.com/company/napier-partnership-limited/

    If you enjoyed this episode, be sure to subscribe to our podcast for more discussions about the latest in Marketing Automation and connect with us on social media to stay updated on upcoming episodes. We'd also appreciate it if you could leave us a review on your favourite podcast platform.

    Want more? Check out Napier’s other podcast – Marketing B2B Technology: https://podcasts.apple.com/gb/podcast/marketing-b2b-technology/id1485417724

    Show More Show Less
    16 mins
  • The AI Dilemma: Are We Relying Too Much on Automation in Marketing?
    Oct 1 2024

    AI is popping up across marketing automation platforms, but is it really the magic solution we hoped for? Join Hannah and Mike as they discuss the latest news from the world of marketing automation, including the latest trends and tools. In this episode, they cover:

    • Gartner's 2024 Magic Quadrant: A look at the latest report on Salesforce automation platforms, including the rankings of major platforms like Salesforce and HubSpot.
    • The Role of AI in Marketing Automation: They explore the hype around AI, its limitations, and how it can be misused if data quality isn't prioritised.
    • Simplicity in Marketing Automation: A discussion on the benefits of choosing simpler marketing automation platforms and how they can better serve small to medium-sized businesses.
    • Spintax for Email Outreach: Learn about Spintax and how it can enhance your email deliverability by creating unique variations of your messages.

    Don't forget to subscribe for more episodes!

    About Napier

    Napier is a PR-lead, full service marketing agency that specialises in the B2B technology sector. We work closely with our clients to build campaigns, focusing on achieving results that have a significant positive impact on their businesses and which, above all, ensure maximum return on their investment.

    About Mike Maynard

    Mike is the Managing Director/CEO of Napier, a PR and marketing agency for B2B technology companies. A self-confessed geek who loves talking about technology, he believes that combining the measurement, accountability and innovation that he learnt as an engineer with a passion for communicating ensures Napier delivers great campaigns and tangible return on investment.

    About Hannah Wehrly

    Hannah is the Head of Business Development and Marketing at Napier and leads on pitching, proposal writing, lead nurturing, email marketing, social media and content creation. Hannah joined the Napier team back in 2017 as a Marketing Specialist after completing her degree in Marketing and Communications, and her role focuses on developing new relationships with potential clients.

    Time Stamps

    00:01:30 - Gartner's Magic Quadrant for Salesforce Automation 00:06:30 - The Role of AI in Marketing Automation 00:10:00 - Limitations of AI in Content Creation 00:12:00 - HubSpot's Podcast Transcription Feature 00:14:30 - Simplicity in Marketing Automation Platforms 00:18:00 - Tip of the Week: Understanding Spintax

    Follow Mike and Hannah:

    Mike Maynard on LinkedIn: https://www.linkedin.com/in/mikemaynard/

    Hannah Wehrly on LinkedIn: https://www.linkedin.com/in/hannah-wehrly-b0706a107/

    Napier website: https://www.napierb2b.com/

    Napier LinkedIn: https://www.linkedin.com/company/napier-partnership-limited/

    If you enjoyed this episode, be sure to subscribe to our podcast for more discussions about the latest in Marketing Automation and connect with us on social media to stay updated on upcoming episodes. We'd also appreciate it if you could leave us a review on your favourite podcast platform.

    Want more? Check out Napier’s other podcast – Marketing B2B Technology: https://podcasts.apple.com/gb/podcast/marketing-b2b-technology/id1485417724

    Show More Show Less
    21 mins