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In Episode 27 Jon Kelly & Joe Nortrup Have a Follow Up Conversation On Difficult Client Conversations and Discuss How These Types of Conversations Can Actually Be Used to Strengthen Relationships Instead of Harming Them.

Website: www.kellyconstructiongroup.com

Chapters
00:00:01 Laugh Trac - Don't Miss Jon & Joe Cutting Up
00:00:56 Introduction to Episode 27 - Jon's POV
00:01:23 Joe Introduces the Episode's Content
00:03:46 Joe Introduces the 1st of Two Points to Be Discussed
00:03:52 Jon Explains Transparency In Construction
00:08:12 Joe Shares a Real World Example About the Importance of Transparency
00:11:20 Jon's VSL for Kelly Construction Group
00:11:51 Joe Introduces the 2nd Point to Be Discussed - "Turning Confrontations Into Collaborations"
00:13:47 Jon Explains How to Manage These Situations
00:19:01 Jon Gives Closing Thoughts

Hashtags
#generalcontractorsbatonrouge #theKCupPodcast #constructionpodcast #howto #business #KellyConstructionGroup #Louisiana #commercialconstruction #contractor #building #buildingdesign #architecture #designbuild #AIA #commercialrealestate #commerciallending #creprofessionals #developers #CREinvestors #entrepreneur #entrepreneurship #businessstrategy #collaboration #collaborativebusinessecosystem #essentialnetworkingsystem #collaborativeconsumerengagement #prominentpersonofimpact #buildyourbrand #brand #joenortrup #jonkelly

Keywords
general contractors baton rouge, commercial construction, business strategy, business, start a business, start your own company, start a construction company, builder insights, contractor insights, contracting business, entrepreneur, entrepreneurship, commercial construction industry, architecture, commercial real estate, commercial lending, brand building, Joe Nortrup, Jon Kelly

Takeaways
* Learn how difficult client conversations can actually strengthen relationships instead of damaging them.
* Learn how being transparent in construction and really in any business can strengthen relationships with those you're doing business with, even when difficulties arise.
* Learn how to take a positive approach when addressing problems with clients and team members, keeping in mind the primary goal is finding solutions, not being "right."

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In Episode 26 of The K Cup Jon Kelly and Joe Nortrup Discuss the Importance of Having Difficult Client Conversations. Jon and Joe explain that there is a hidden cost to avoiding having conversations that may be uncomfortable. They touch on how not having the difficult dialog can severely damage your reputation and as a result cause your company to possibly fail. They also discuss Kelly Construction Group's framework for building difficult conversations into the client onboarding process and once the work has started. Most business owners avoid tough client discussions and pay a hefty price, watch or listen to this episode so your business doesn't suffer.

Website: www.kellyconstructiongroup.com

Chapters
00:00:01 Jon Delivers the Hook
00:00:16 The K Cup "Logo" Intro
00:00:29 Joe Introduces the Show
00:01:38 Joe Introduces the 1st Discussion Point - "How to Establish a Proactive - Difficult Conversation Framework" Includes the "Difficult Conversation Clause"
00:10:31 Kelly Construction Group VSL w/Jon Kelly
00:11:57 Joe Introduces the 2nd Discussion Point "Part B" - The Difficult Conversation "Early Warning System"
00:44:10 Closing Thoughts

Hashtags
#joenortrup #brandbuilding #branding #business #businessstrategy #businessconsulting #consultancy #voiceengine #learnhowtobuildabrand #joenortrup #danielpriestley #alexhormozi #chrisdo #leadgen #marketingandsales #marketing #sales #B2B #B2C #collaborativebusinessecosystem #essentialnetworkingsystem #collaborativeconsumerengagement #prominentpersonofimpact #enterprisebrandbuilding #entrepreneur #solopreneur #influencer #milliondollardbrand #voiceengineapp #ppiapp #publicspeaker #teamtraining #angelinvestor #thoughtleader
#PersonalBranding #BrandIdentity #BuildYourBrand #InfluencerMarketing #DigitalPresence #BrandStrategy #SelfPromotion #OnlineReputation #ThoughtLeader #BrandAwareness #SocialMediaMarketing #ContentCreation #EntrepreneurLife #Networking #BrandStory #Authenticity #ProfessionalGrowth #PersonalDevelopment #Visibility #ReputationManagement #PersonalBrandingOver45 #MidlifeReinvention #BoomerInfluencer #SecondActSuccess #AgelessEntrepreneur #MatureMarketing #CareerPivot #AuthenticBranding #WisdomInBranding #ExperiencedAndEvolving #RebrandingAfter40 #LifeBeginsAt45 #Over45Influence #BrandingWithExperience #RevitalizeYourBrand #AgelessInnovation #EmpoweredAt45 #BoomerBranding #LifeAfter45 #ThrivingOver45

Keywords
Joe Nortrup, Authenticity, Personal growth, Networking, Online presence, Thought leadership, Reputation management, Lifelong learning, Storytelling, Expertise showcasing, Trust building, Influence, Visibility, Content creation, Professional development, Social media strategy, Public speaking, Mentorship, Brand consistency, Value proposition, Resilience
How to Build Your Brand, Learn How to Build Your Brand, Learn How to Build a Brand, Brand Building, Business, Business Strategy, Business Development, Entrepreneur, Entrepreneurship, Solopreneur, Influencer, Thought Leadership, Innovator, Innovative Business Practices, Angel Investor, Business Consultant, Business Consultancy, Voice Engine, Voice Engine App, Joe Nortrup, Author, Thought Leader, Marketing, Sales, Lead Gen, Lead Generation, Collaborative Business Ecosystem, B2B, B2C, ENS, CCE, CBE, PPI, KPI, Prominent Person of Impact, Key Person of Influence, Business Framework, Business Ecosystem,

Takeaways
*Learn how avoiding difficult conversations can negatively affect your reputation and cost you opportunities.
* Learn how "scope-creep" can kill your business if you don't have the necessary and likely uncomfortable conversations to prevent it.
* Learn how you can build in a "difficult conversation clause" into your client onboarding program to make having tough conversations much easier and productive

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In Episode 25 Jon Kelly and Joe Nortrup are Joined by Their First Ever Guest Phillip Kern of Kern Architects. The trio dive into the subject of renovating occupied commercial spaces and the number one question swirling around that subject; should the tenant stay or vacate the premises during the construction? Don't miss this episode as they dive into 3 key aspects of this sort of project that need to be considered before you begin, point 1: the affect on the functionality of the space, point 2: safety and liability, and point 3: the true cost of either choice to stay or leave.

www.kellyconstructiongroup.com

Chapters
00:00:02 Jon's Introduction/POV
00:25:12 Joe Introduces the Show
01:53:15 Joe Tosses It to Jon
02:07:05 Jon Invites Special Guest Phillip Kern of Kern Architects to Introduce Himself
03:12:09 Jon & Joe Pick at Phillip a Little Bit for Laughs
03:29:11 Joe Introduces the First of 3 Key Points to Consider When Wanting to Renovate and Occupied Commercial Space
19:00:16 The Kelly Construction Group VSL w/Jon Kelly
25:57:25 Joe Introduces the 2nd Key Point of Consideration When Renovating an Occupied Commercial Space
36:12:09 Joe Introduces the 3rd Key Point of Consideration When Renovating an Occupied Space
47:00:00 The Trio Recap the Episode by Offering Their Final Thoughts On the Subject of Renovating an Occupied Commercial Space

Hashtags
#generalcontractorsbatonrouge #theKCupPodcast #constructionpodcast #howto #business #KellyConstructionGroup #Louisiana #commercialconstruction #contractor #building #buildingdesign #architecture #designbuild #AIA #commercialrealestate #commerciallending #creprofessionals #developers #CREinvestors #entrepreneur #entrepreneurship #businessstrategy #collaboration #collaborativebusinessecosystem #essentialnetworkingsystem #collaborativeconsumerengagement #prominentpersonofimpact #buildyourbrand #brand #joenortrup #jonkelly #kernarchitects #phillipkern

Keywords
general contractors baton rouge, commercial construction, business strategy, business, start a business, start your own company, start a construction company, builder insights, contractor insights, contracting business, entrepreneur, entrepreneurship, commercial construction industry, architecture, commercial real estate, commercial lending, brand building, Joe Nortrup, Jon Kelly, Phillip Kern, Kern Architects

Takeaways
* Learn the perspectives around the renovation of an occupied commercial space from both a general contractor and an architect.
* Discover a little about Phillip Kern and Kern Architects from the Greater Baton Rouge market.
* Learn what to consider as far as the functionality and productivity of a commercial space that is going to go under renovation.
* Learn what to consider regarding safety and liability associated with the renovation of an occupied commercial space.
* Learn about the importance of weighing the cost for both the contractor and the client/tenant when considering renovating an occupied commercial space.

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